14 Reviews

Riverside Veterinary Group

Canvey Island, Essex
Team
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Reviews
david wyn lloyd lloyd
4 Aug 2023
REPORT
Approx 4 weeks ago Ernie my 6yr old cat was admitted with a mouth infection and loss of weight due to not eating. He was sedated and the infection cleaned and he was also re-hydrated and when i collec... Read More
Approx 4 weeks ago Ernie my 6yr old cat was admitted with a mouth infection and loss of weight due to not eating. He was sedated and the infection cleaned and he was also re-hydrated and when i collected him i was given tablets to keep the infection at bay. Took him back the next day and he seemed fine and his weight had increased slightly. 2weeks later we noticed he did not seem to be increasing in weight as much as i thought he would so we went back. The Vet gave me more tablets and steriods which we gave to Ernie and he took them for about a week and was eating although not that much. Last Sunday 30 July i noticed he would not take the tablets and stopped eating altogether and the weight had dropped off so off down the vets on Tuesday 1 August at 9 15. Seemed he had lost some weight and the lady vet suggested he be kept in and sedated and ultra sound and bloods taken being concerned i agreed. We picked him up later that day and had been shaved and looked a mess he had not been re-hydrated and was not really in a good place. The next day he was acting very strange drooling, very vocal, and not sleeping which is unusual for him. I phoned the vets at lunch time explained and was told these symptoms were to be expected for a short time. But later that day about 5pm he started to get restless and started to lose his co-ordination and became unable to walk i phoned the vets and was told to bring him down but explained that was not possible. So we had an appointment the next day at 10 15. Unfortunately during the night Ernie took a massive turn for the worst and although he was unresponsive his eyes were open and was breathing very upsetting. I took him back to the vets but i knew he was dying and the vet had to put him to sleep. Again i saw a different vet so there was little empathy or concern really and i have received no contact regarding the cause of his dramatic decline in health in such a short time. Not at all happy with the treatment Ernie received over the last week and blame the vet who gave the last sedation and ultra sound never got the results of his blood tests. From being a healthy fit cat although poorly with a slight infection to dying in such a horrible way i consider what was done this week caused his demise. Not a happy at all. Read Less
Mr Betts
16 Nov 2021
REPORT
Family dog misdiagnosed and if we had not acted would have died, still waiting for riverside to refund money, very poor customer service and failed in looking after our pet
Arron Balcombe
17 Apr 2018
REPORT
Been a few times now with my West higland terrier, Callum is the best vet to see as he is very knowledgeable. The other vets are good but try to see Callum if possible.
Sheila Burch
5 Apr 2018
REPORT
I've been visiting this vets for years with my 4 cats and each time I and my cats have been treated incredibly well. Very fair with pricing even giving me a discount when I take all 4 of them for the... Read More
I've been visiting this vets for years with my 4 cats and each time I and my cats have been treated incredibly well. Very fair with pricing even giving me a discount when I take all 4 of them for their annual jabs. All the staff are wonderful and very caring and the vets take their time with the animal to make sure it is okay. (In other words the vets would rather the animal be okay than hurry up to keep to appointment times.) Keep up the good work Riverside! Read Less
Patricia Keith
6 Mar 2018
REPORT
This Veterinary practice is the one and only practice I have been with for 20 years.. They are always considerate and gentle with my Chihuahuas and care for them as if they are their own.. Wouldn't be... Read More
This Veterinary practice is the one and only practice I have been with for 20 years.. They are always considerate and gentle with my Chihuahuas and care for them as if they are their own.. Wouldn't be with anyone else. . Read Less
Grant Lilley
30 Jan 2018
REPORT
Great. Looked after very well. Prices are better than medivet, which has taken over most vets.
Elaine Brickwood
5 Dec 2017
REPORT
We went there for the first time yesterday. Hadn't been to a vet for a while. I was worried but the vet was very friendly, even the cat liked him. Gave her a full check over. He explained that she h... Read More
We went there for the first time yesterday. Hadn't been to a vet for a while. I was worried but the vet was very friendly, even the cat liked him. Gave her a full check over. He explained that she had a ear infection. And gave us some drops to use. We didn't feel he was trying to look for extra work to bump the bill up. Happy that l have found a vet that understands my breed of cat. Read Less
russell verlander
28 May 2017
REPORT
Cheep and fair
Julie Abery
22 May 2017
REPORT
The vet I saw was amazing, he had so much love for my dog.
brian oatham
16 Apr 2017
REPORT
Chris Reeves
18 Mar 2017
REPORT
Took our dog here when she was very poorly and nearly lost her and everyone at Riverside done their best to get her back to her normal self. Thank you again for all your hard work
Sandra Jordan
18 Apr 2016
REPORT
Robert Willbourne
19 Mar 2016
REPORT
Christine goodwin
18 Mar 2016
REPORT
Book an Appointment
Online booking unavailable
Please call
01268 682412
110 Long Road
Canvey Island Essex SS8 0JN
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
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CLAIM IT HERE
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Riverside Veterinary Group

Canvey Island, Essex
(14)
110 Long Road
Canvey Island Essex SS8 0JN
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None Available
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None Available
Online booking unavailable
Please call
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
{{staff.biography}}
david wyn lloyd lloyd
4 Aug 2023
REPORT
Approx 4 weeks ago Ernie my 6yr old cat was admitted with a mouth infection and loss of weight due to not eating. He was sedated and the infection cleaned and he was also re-hydrated and when i collec... Read More
Approx 4 weeks ago Ernie my 6yr old cat was admitted with a mouth infection and loss of weight due to not eating. He was sedated and the infection cleaned and he was also re-hydrated and when i collected him i was given tablets to keep the infection at bay. Took him back the next day and he seemed fine and his weight had increased slightly. 2weeks later we noticed he did not seem to be increasing in weight as much as i thought he would so we went back. The Vet gave me more tablets and steriods which we gave to Ernie and he took them for about a week and was eating although not that much. Last Sunday 30 July i noticed he would not take the tablets and stopped eating altogether and the weight had dropped off so off down the vets on Tuesday 1 August at 9 15. Seemed he had lost some weight and the lady vet suggested he be kept in and sedated and ultra sound and bloods taken being concerned i agreed. We picked him up later that day and had been shaved and looked a mess he had not been re-hydrated and was not really in a good place. The next day he was acting very strange drooling, very vocal, and not sleeping which is unusual for him. I phoned the vets at lunch time explained and was told these symptoms were to be expected for a short time. But later that day about 5pm he started to get restless and started to lose his co-ordination and became unable to walk i phoned the vets and was told to bring him down but explained that was not possible. So we had an appointment the next day at 10 15. Unfortunately during the night Ernie took a massive turn for the worst and although he was unresponsive his eyes were open and was breathing very upsetting. I took him back to the vets but i knew he was dying and the vet had to put him to sleep. Again i saw a different vet so there was little empathy or concern really and i have received no contact regarding the cause of his dramatic decline in health in such a short time. Not at all happy with the treatment Ernie received over the last week and blame the vet who gave the last sedation and ultra sound never got the results of his blood tests. From being a healthy fit cat although poorly with a slight infection to dying in such a horrible way i consider what was done this week caused his demise. Not a happy at all. Read Less
Mr Betts
16 Nov 2021
REPORT
Family dog misdiagnosed and if we had not acted would have died, still waiting for riverside to refund money, very poor customer service and failed in looking after our pet
Arron Balcombe
17 Apr 2018
REPORT
Been a few times now with my West higland terrier, Callum is the best vet to see as he is very knowledgeable. The other vets are good but try to see Callum if possible.
Sheila Burch
5 Apr 2018
REPORT
I've been visiting this vets for years with my 4 cats and each time I and my cats have been treated incredibly well. Very fair with pricing even giving me a discount when I take all 4 of them for the... Read More
I've been visiting this vets for years with my 4 cats and each time I and my cats have been treated incredibly well. Very fair with pricing even giving me a discount when I take all 4 of them for their annual jabs. All the staff are wonderful and very caring and the vets take their time with the animal to make sure it is okay. (In other words the vets would rather the animal be okay than hurry up to keep to appointment times.) Keep up the good work Riverside! Read Less
Patricia Keith
6 Mar 2018
REPORT
This Veterinary practice is the one and only practice I have been with for 20 years.. They are always considerate and gentle with my Chihuahuas and care for them as if they are their own.. Wouldn't be... Read More
This Veterinary practice is the one and only practice I have been with for 20 years.. They are always considerate and gentle with my Chihuahuas and care for them as if they are their own.. Wouldn't be with anyone else. . Read Less
Grant Lilley
30 Jan 2018
REPORT
Great. Looked after very well. Prices are better than medivet, which has taken over most vets.
Elaine Brickwood
5 Dec 2017
REPORT
We went there for the first time yesterday. Hadn't been to a vet for a while. I was worried but the vet was very friendly, even the cat liked him. Gave her a full check over. He explained that she h... Read More
We went there for the first time yesterday. Hadn't been to a vet for a while. I was worried but the vet was very friendly, even the cat liked him. Gave her a full check over. He explained that she had a ear infection. And gave us some drops to use. We didn't feel he was trying to look for extra work to bump the bill up. Happy that l have found a vet that understands my breed of cat. Read Less
russell verlander
28 May 2017
REPORT
Cheep and fair
Julie Abery
22 May 2017
REPORT
The vet I saw was amazing, he had so much love for my dog.
brian oatham
16 Apr 2017
REPORT
Chris Reeves
18 Mar 2017
REPORT
Took our dog here when she was very poorly and nearly lost her and everyone at Riverside done their best to get her back to her normal self. Thank you again for all your hard work
Sandra Jordan
18 Apr 2016
REPORT
Robert Willbourne
19 Mar 2016
REPORT
Christine goodwin
18 Mar 2016
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know