Spring Lodge Veterinary Group consists of five clinics based in Essex. At each clinic we provide a wide range of services and products for your pet. Please take a look at our website www.springlodgevet.co.uk.
RED WARNING SIGN to all considering using this vets. The whole Spring Lodge Group are only interested in your money and are negligent with your pets. Unfortunately I learned this in the most painful w... Read More
RED WARNING SIGN to all considering using this vets. The whole Spring Lodge Group are only interested in your money and are negligent with your pets. Unfortunately I learned this in the most painful way by trusting them to look after my beloved cat who was a dear family member.
Despite the extortionate fees, they misdiagnosed him for months despite me telling them what I thought the problem was.
They abandoned him mid way through an emergency procedure and told me to take him to there sister group in Witham who just ended up increasing his suffering further for more extortionate fees and which resulted in him suffering and his eventual death. They then asked me to leave quietly through the back doors as they continue their profiteering!
This is a business mainly focused on your money.
This is a warning to all, if you love your pets find a family vet in the area who will truly care for your pet.
I have other pets and I will now register them all elsewhere. Read Less
Steve Troop
24 Oct 2019
REPORT
Our dog babs got taken Ill on a weekend and needed an operation, sadly she had to be put to sleep.
All the staff where so amazing and considerate and caring. What was really touching was that Niel who... Read More
Our dog babs got taken Ill on a weekend and needed an operation, sadly she had to be put to sleep.
All the staff where so amazing and considerate and caring. What was really touching was that Niel who first operated on her had been off for a week and as soon as he heard about Babs passing, he called to offer his condolences.
This is a Vets that care about animals and understand how precious they are to family members. Would highly recommend.
Thank you once again to all the staff. Read Less
M Hall
10 May 2018
REPORT
They have been so helpful and just amazing. Ty to all the staff for helping Kitty.
Peter Cole
25 Apr 2018
REPORT
Fantastic vets, wouldn't go anywhere else.
Valerie Cole
12 Jan 2018
REPORT
I have been using Spring Lodge for many years and would recommend it highly. Not only do they look after my dogs, but I also have a boarding kennel and rely on Spring Lodge to care for all my boarders... Read More
I have been using Spring Lodge for many years and would recommend it highly. Not only do they look after my dogs, but I also have a boarding kennel and rely on Spring Lodge to care for all my boarders as well. I recently had a very ill , much loved Labrador of my own that needed major surgery and could not fault the care and attention that was given to her. She is now back home and enjoying life once more Read Less
sara pendleton
17 Nov 2017
REPORT
Could not fault there wonderful service today losing my 16yr old companion. Made it as easy as they could to lose my alfie at home. Brokenheart but they told me it was the only way and assured me i ha... Read More
Could not fault there wonderful service today losing my 16yr old companion. Made it as easy as they could to lose my alfie at home. Brokenheart but they told me it was the only way and assured me i had made the right choice. Thank you from the bottom of my heartbroken heart x Read Less
CE Dyall
3 Sep 2017
REPORT
Absolutely fantastic vets. They have their own out of hours service on a weekend at lower fees than other emergency vets, which has come in handy for my troublesome pair of cats! They even provide a... Read More
Absolutely fantastic vets. They have their own out of hours service on a weekend at lower fees than other emergency vets, which has come in handy for my troublesome pair of cats! They even provide a cat-only clinic on a Tuesday which is very helpful for my pair of stress-heads!
Cannot fault the service provided by the staff. The vets, nurses and receptionists are always extremely professional and helpful. 100% recommend. Read Less
Stewart Dempster
12 May 2017
REPORT
Great friendly staff very professional and caring.
Caroline Woods
8 Feb 2017
REPORT
Today you were called out to a boxer that collapsed opposite my office we managed to get him into my office until you arrived I have to say the employees from your veterinary surgery were absolutely f... Read More
Today you were called out to a boxer that collapsed opposite my office we managed to get him into my office until you arrived I have to say the employees from your veterinary surgery were absolutely fantastic I hope the boxer recovers soon Read Less
Wendy Stiff
7 Feb 2017
REPORT
Brilliant, caring, professional team. I highly recommend them.
Lesley Steel
25 Jan 2017
REPORT
Very good service they listen to what you have to say and your pet is very well looked after thankyou
Sarah Scillitoe
14 Jan 2017
REPORT
Yesterday my beloved 15 year old retriever had a massive fit and i knew it was his time, the 2 nurses that came out to see me were amazing, so gentle, gave me and him time and were so very professiona... Read More
Yesterday my beloved 15 year old retriever had a massive fit and i knew it was his time, the 2 nurses that came out to see me were amazing, so gentle, gave me and him time and were so very professional, they didnt worry about time and made sure my last moments with him were and always will be special, i would recommend this practice to anyone, they were fantastic in every way and my benji had the dignity he so deserved because of the practice..thank you so much Read Less
Nealos101
7 Jan 2017
REPORT
Theresa Mackay-Fennell
10 Dec 2016
REPORT
Really lovely practice. Super helpful staff who were really great when I came in with no app, as my dog had a swelling on his face. Within 30 mins the nurse had checked him over and the Vet had also s... Read More
Really lovely practice. Super helpful staff who were really great when I came in with no app, as my dog had a swelling on his face. Within 30 mins the nurse had checked him over and the Vet had also seen him and had given us some antibiotics. Very impressed with the care and service we received. Thanks everyone Read Less
Dawn Mitchell Ludlow
25 Sep 2016
REPORT
My wee four legged baby is the love of my life as my nearest and dearest know my wee boy has cancer he has had a tumour removed and the same one excavated. Bless his wee heart he is still loving life... Read More
My wee four legged baby is the love of my life as my nearest and dearest know my wee boy has cancer he has had a tumour removed and the same one excavated. Bless his wee heart he is still loving life and running about mad. Last Friday he had a wee tiny lump on his belly this Friday I could cup it in my hand. Nicole at Spring Lodge Vets is truly wonderful, she has gave him steroids high dose vitamin C and anti histamine today the lump on his belly is s third of the size and his other lumps have gone down. We know it's not cured but my baby boy has got more time with us.Read Less
Tracy Cawley
16 Sep 2016
REPORT
Took brilliant care of my cat Autumn and did not put her through any unnecessary tests. Wonderful with her and very supportive to me. Tx
Benjamin Gale
29 Jan 2016
REPORT
Penny Fordham
20 Jan 2016
REPORT
I could not be happier with the service we receive at your Ingatestone branch, for both my cats and my dog. All of the staff go above and beyond to make sure the animals feel comfortable and happy, an... Read More
I could not be happier with the service we receive at your Ingatestone branch, for both my cats and my dog. All of the staff go above and beyond to make sure the animals feel comfortable and happy, and time is spent communicating and bonding with them before any part of them is poked or prodded. Last time I took my dog in she cried when the vet left the room because she wanted to continue playing with her. I would never take my pets anywhere else. Keep up the good work guys! Read Less
Karen Taberham Huggins
30 Dec 2014
REPORT
We had the most awful time on Christmas Day as my sisters dog had 2 big epileptic fits which she did not recover from. Rachael the vet was amazing at this incredibly difficult time. She was supportiv... Read More
We had the most awful time on Christmas Day as my sisters dog had 2 big epileptic fits which she did not recover from. Rachael the vet was amazing at this incredibly difficult time. She was supportive, caring and there for us when we had to make the worst decision ever. It was the best thing for Tilly to let her go but the worst Christmas Day ever. Rachael was so kind and understanding. All the staff at the practise were brilliant and so kind. Heart breaking day but the team were wonderful. We thank you all for being so supportive. Read Less
Dan Padfield
4 Nov 2013
REPORT
I brought my dog down for a emergency as he had a lump appear at his rear and you provided a excellent service. I was very pleased at the quickness you was able to see him as i was very worried about ... Read More
I brought my dog down for a emergency as he had a lump appear at his rear and you provided a excellent service. I was very pleased at the quickness you was able to see him as i was very worried about the lump as it had burst. I would highly recommend you to anyone unlike the other vets i went to in witham who receptionist refused to provide a service by just taking one look at him. I will be more than welcome to bring any of my dogs in to this vets if anything ever happens to them. Once again thankyou very much for your service. Read Less
Spring Lodge Veterinary Group consists of five clinics based in Essex. At each clinic we provide a wide range of services and products for your pet. Please take a look at our website www.springlodgevet.co.uk.
RED WARNING SIGN to all considering using this vets. The whole Spring Lodge Group are only interested in your money and are negligent with your pets. Unfortunately I learned this in the most painful w... Read More
RED WARNING SIGN to all considering using this vets. The whole Spring Lodge Group are only interested in your money and are negligent with your pets. Unfortunately I learned this in the most painful way by trusting them to look after my beloved cat who was a dear family member.
Despite the extortionate fees, they misdiagnosed him for months despite me telling them what I thought the problem was.
They abandoned him mid way through an emergency procedure and told me to take him to there sister group in Witham who just ended up increasing his suffering further for more extortionate fees and which resulted in him suffering and his eventual death. They then asked me to leave quietly through the back doors as they continue their profiteering!
This is a business mainly focused on your money.
This is a warning to all, if you love your pets find a family vet in the area who will truly care for your pet.
I have other pets and I will now register them all elsewhere. Read Less
Steve Troop
24 Oct 2019
REPORT
☆☆☆☆☆
REPORT
Our dog babs got taken Ill on a weekend and needed an operation, sadly she had to be put to sleep.
All the staff where so amazing and considerate and caring. What was really touching was that Niel who... Read More
Our dog babs got taken Ill on a weekend and needed an operation, sadly she had to be put to sleep.
All the staff where so amazing and considerate and caring. What was really touching was that Niel who first operated on her had been off for a week and as soon as he heard about Babs passing, he called to offer his condolences.
This is a Vets that care about animals and understand how precious they are to family members. Would highly recommend.
Thank you once again to all the staff. Read Less
M Hall
10 May 2018
REPORT
☆☆☆☆☆
REPORT
They have been so helpful and just amazing. Ty to all the staff for helping Kitty.
Peter Cole
25 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Fantastic vets, wouldn't go anywhere else.
Valerie Cole
12 Jan 2018
REPORT
☆☆☆☆☆
REPORT
I have been using Spring Lodge for many years and would recommend it highly. Not only do they look after my dogs, but I also have a boarding kennel and rely on Spring Lodge to care for all my boarders... Read More
I have been using Spring Lodge for many years and would recommend it highly. Not only do they look after my dogs, but I also have a boarding kennel and rely on Spring Lodge to care for all my boarders as well. I recently had a very ill , much loved Labrador of my own that needed major surgery and could not fault the care and attention that was given to her. She is now back home and enjoying life once more Read Less
sara pendleton
17 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Could not fault there wonderful service today losing my 16yr old companion. Made it as easy as they could to lose my alfie at home. Brokenheart but they told me it was the only way and assured me i ha... Read More
Could not fault there wonderful service today losing my 16yr old companion. Made it as easy as they could to lose my alfie at home. Brokenheart but they told me it was the only way and assured me i had made the right choice. Thank you from the bottom of my heartbroken heart x Read Less
CE Dyall
3 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Absolutely fantastic vets. They have their own out of hours service on a weekend at lower fees than other emergency vets, which has come in handy for my troublesome pair of cats! They even provide a... Read More
Absolutely fantastic vets. They have their own out of hours service on a weekend at lower fees than other emergency vets, which has come in handy for my troublesome pair of cats! They even provide a cat-only clinic on a Tuesday which is very helpful for my pair of stress-heads!
Cannot fault the service provided by the staff. The vets, nurses and receptionists are always extremely professional and helpful. 100% recommend. Read Less
Stewart Dempster
12 May 2017
REPORT
☆☆☆☆☆
REPORT
Great friendly staff very professional and caring.
Caroline Woods
8 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Today you were called out to a boxer that collapsed opposite my office we managed to get him into my office until you arrived I have to say the employees from your veterinary surgery were absolutely f... Read More
Today you were called out to a boxer that collapsed opposite my office we managed to get him into my office until you arrived I have to say the employees from your veterinary surgery were absolutely fantastic I hope the boxer recovers soon Read Less
Wendy Stiff
7 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Brilliant, caring, professional team. I highly recommend them.
Lesley Steel
25 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Very good service they listen to what you have to say and your pet is very well looked after thankyou
Sarah Scillitoe
14 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Yesterday my beloved 15 year old retriever had a massive fit and i knew it was his time, the 2 nurses that came out to see me were amazing, so gentle, gave me and him time and were so very professiona... Read More
Yesterday my beloved 15 year old retriever had a massive fit and i knew it was his time, the 2 nurses that came out to see me were amazing, so gentle, gave me and him time and were so very professional, they didnt worry about time and made sure my last moments with him were and always will be special, i would recommend this practice to anyone, they were fantastic in every way and my benji had the dignity he so deserved because of the practice..thank you so much Read Less
Nealos101
7 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Theresa Mackay-Fennell
10 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Really lovely practice. Super helpful staff who were really great when I came in with no app, as my dog had a swelling on his face. Within 30 mins the nurse had checked him over and the Vet had also s... Read More
Really lovely practice. Super helpful staff who were really great when I came in with no app, as my dog had a swelling on his face. Within 30 mins the nurse had checked him over and the Vet had also seen him and had given us some antibiotics. Very impressed with the care and service we received. Thanks everyone Read Less
Dawn Mitchell Ludlow
25 Sep 2016
REPORT
☆☆☆☆☆
REPORT
My wee four legged baby is the love of my life as my nearest and dearest know my wee boy has cancer he has had a tumour removed and the same one excavated. Bless his wee heart he is still loving life... Read More
My wee four legged baby is the love of my life as my nearest and dearest know my wee boy has cancer he has had a tumour removed and the same one excavated. Bless his wee heart he is still loving life and running about mad. Last Friday he had a wee tiny lump on his belly this Friday I could cup it in my hand. Nicole at Spring Lodge Vets is truly wonderful, she has gave him steroids high dose vitamin C and anti histamine today the lump on his belly is s third of the size and his other lumps have gone down. We know it's not cured but my baby boy has got more time with us.Read Less
Tracy Cawley
16 Sep 2016
REPORT
☆☆☆☆☆
REPORT
Took brilliant care of my cat Autumn and did not put her through any unnecessary tests. Wonderful with her and very supportive to me. Tx
Benjamin Gale
29 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Penny Fordham
20 Jan 2016
REPORT
☆☆☆☆☆
REPORT
I could not be happier with the service we receive at your Ingatestone branch, for both my cats and my dog. All of the staff go above and beyond to make sure the animals feel comfortable and happy, an... Read More
I could not be happier with the service we receive at your Ingatestone branch, for both my cats and my dog. All of the staff go above and beyond to make sure the animals feel comfortable and happy, and time is spent communicating and bonding with them before any part of them is poked or prodded. Last time I took my dog in she cried when the vet left the room because she wanted to continue playing with her. I would never take my pets anywhere else. Keep up the good work guys! Read Less
Karen Taberham Huggins
30 Dec 2014
REPORT
☆☆☆☆☆
REPORT
We had the most awful time on Christmas Day as my sisters dog had 2 big epileptic fits which she did not recover from. Rachael the vet was amazing at this incredibly difficult time. She was supportiv... Read More
We had the most awful time on Christmas Day as my sisters dog had 2 big epileptic fits which she did not recover from. Rachael the vet was amazing at this incredibly difficult time. She was supportive, caring and there for us when we had to make the worst decision ever. It was the best thing for Tilly to let her go but the worst Christmas Day ever. Rachael was so kind and understanding. All the staff at the practise were brilliant and so kind. Heart breaking day but the team were wonderful. We thank you all for being so supportive. Read Less
Dan Padfield
4 Nov 2013
REPORT
☆☆☆☆☆
REPORT
I brought my dog down for a emergency as he had a lump appear at his rear and you provided a excellent service. I was very pleased at the quickness you was able to see him as i was very worried about ... Read More
I brought my dog down for a emergency as he had a lump appear at his rear and you provided a excellent service. I was very pleased at the quickness you was able to see him as i was very worried about the lump as it had burst. I would highly recommend you to anyone unlike the other vets i went to in witham who receptionist refused to provide a service by just taking one look at him. I will be more than welcome to bring any of my dogs in to this vets if anything ever happens to them. Once again thankyou very much for your service. Read Less
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