Absolutely fantastic vets. They have their own out of hours service on a weekend at lower fees than other emergency vets, which has come in handy for my rabbits! Cannot fault the service provided by the staff. The vets, nurses and receptionists are always extremely professional and helpful. 100% recommend. Katie is one of their newer vets and she is always happy to see me. They provide very personalised care to each of my pets. I don't think my pets (or myself!) could be in better hands. Read Less

Today you were called out to a boxer that collapsed opposite my office we managed to get him into my office until you arrived I have to say the employees from your veterinary surgery were absolutely fantastic I hope the boxer recovers soon Read Less

Yesterday my beloved 15 year old retriever had a massive fit and i knew it was his time, the 2 nurses that came out to see me were amazing, so gentle, gave me and him time and were so very professional, they didnt worry about time and made sure my last moments with him were and always will be special, i would recommend this practice to anyone, they were fantastic in every way and my benji had the dignity he so deserved because of the practice..thank you so much Read Less

Really lovely practice. Super helpful staff who were really great when I came in with no app, as my dog had a swelling on his face. Within 30 mins the nurse had checked him over and the Vet had also seen him and had given us some antibiotics. Very impressed with the care and service we received. Thanks everyone Read Less

My wee four legged baby is the love of my life as my nearest and dearest know my wee boy has cancer he has had a tumour removed and the same one excavated. Bless his wee heart he is still loving life and running about mad. Last Friday he had a wee tiny lump on his belly this Friday I could cup it in my hand. Nicole at Spring Lodge Vets is truly wonderful, she has gave him steroids high dose vitamin C and anti histamine today the lump on his belly is s third of the size and his other lumps have gone down. We know it's not cured but my baby boy has got more time with us.Read Less

I could not be happier with the service we receive at your Ingatestone branch, for both my cats and my dog. All of the staff go above and beyond to make sure the animals feel comfortable and happy, and time is spent communicating and bonding with them before any part of them is poked or prodded. Last time I took my dog in she cried when the vet left the room because she wanted to continue playing with her. I would never take my pets anywhere else. Keep up the good work guys! Read Less

We had the most awful time on Christmas Day as my sisters dog had 2 big epileptic fits which she did not recover from. Rachael the vet was amazing at this incredibly difficult time. She was supportive, caring and there for us when we had to make the worst decision ever. It was the best thing for Tilly to let her go but the worst Christmas Day ever. Rachael was so kind and understanding. All the staff at the practise were brilliant and so kind. Heart breaking day but the team were wonderful. We thank you all for being so supportive. Read Less

I brought my dog down for a emergency as he had a lump appear at his rear and you provided a excellent service. I was very pleased at the quickness you was able to see him as i was very worried about the lump as it had burst. I would highly recommend you to anyone unlike the other vets i went to in witham who receptionist refused to provide a service by just taking one look at him. I will be more than welcome to bring any of my dogs in to this vets if anything ever happens to them. Once again thankyou very much for your service. Read Less