16 Reviews

Mercer and Hughes

Dunmow, Essex
General Info
Mercer and Hughes Veterinary Hospital is a veterinary practice dedicated to providing both you and your pet with the highest level of animal and client care.
We have our hospital in Saffron Walden and two branches one in Great Dunmow and Stansted Mountfitchet. We treat horses and farm animals as well as domestic pets. We provide a 24 hours emergency service and we have a veterinary nurse on site 24 hours a day at Saffron Walden to care for our inpatients.
Opening hours:
Saffron Walden Hospital:
Mon: 9am-8pm
Tues-Fri 9am-6:30pm
Sat: 9:30-11am
Great Dunmow:
Mon-Fri:9am-6:30pm with late nights until 8pm every Thursday.
Sat: 9am-11am.
Stansted:
Mon-Fri: 8:30am- 7pm
Sat: 8:30am - 10am.
We operate an appointment system for consultations to minimise your waiting time and ensure both you and your pets have adequate time with the vet.We can provide a home visiting service by prior arrangement.
Our well equipped surgeries contain the latest diagnostic equipment including digital x- ray facilities, ultrasound, ECG and endoscopy. We have our own in house laboratory to minimize time spent waiting for test results. We have a large team of dedicated veterinary nurses who run daily nurse clinics where they can give general advice and carry out procedures such as microchipping, nail clipping and weight checks. We host puppy parties to give advice to new owners and help with puppy socialisation.
We have close links with the veterinary colleges and referral services in the area, to allow more specialist treatment for your pet. We also provide specialist treatment with complementary medicine. We are a RCVS Tier 2 Small Animal Accredited Practice and a training and assessment practice (TP) for veterinary nurses.
Visit our website for more detailed information.
Team
{{staff.biography}}
Reviews
Isabella Judd
1 Feb 2021
REPORT
I have been using Mercer and Hughes for 40 years and they are excellent vets, very kind and caring. When I had a dog put to sleep about six years ago Ilse Pedler kindly let me go out of the back entra... Read More
I have been using Mercer and Hughes for 40 years and they are excellent vets, very kind and caring. When I had a dog put to sleep about six years ago Ilse Pedler kindly let me go out of the back entrance as I was so upset. The vets are all lovely as are the nurses and receptionists. Read Less
Katherine Holloway
27 Mar 2018
REPORT
Can always get vets appointments, usually even on the day, and the vets are all very good and competent.
John Ellwood
14 Mar 2018
REPORT
Best vetnary surgery in essex absolutely lovely caring staff i wouldnt use anyone else
Michelle Brinkley
17 Nov 2017
REPORT
Absolutely agree with previous comments about prices not being clear; I have just been charged £29 for a 2 minute consultation which I thought was included in the original price. If I had known that I... Read More
Absolutely agree with previous comments about prices not being clear; I have just been charged £29 for a 2 minute consultation which I thought was included in the original price. If I had known that I had to pay for this extra appointment I wouldn't have taken my cat, as he is obviously better. The vet I raised my disappointment with was disinterested and unapologetic. I'm moving vets. 😒 Read Less
guy newman
13 Sep 2017
REPORT
Very eficiant good vets
Alan Brazier
1 Sep 2017
REPORT
So far so good but wish they would tell costs before suggesting treatments.
Louise Thake
29 Jan 2017
REPORT
Thank you to all who looked after Dixie Oxford over the last 4 days (she ate some chicken as soon as we got home). Can't praise you all enough. I've been bringing my animals to you for as long as I c... Read More
Thank you to all who looked after Dixie Oxford over the last 4 days (she ate some chicken as soon as we got home). Can't praise you all enough. I've been bringing my animals to you for as long as I can remember, my parents did too. Always excellent service. Louise x Read Less
Alexandra Booth
16 Jan 2017
REPORT
We always had very good service with them. Very kind to our cats (and to us too) :-D
Becky Mahony
9 Jan 2017
REPORT
We had puppy socialisation classes with our little Cockerpoo Reuben a couple of months ago now (sadly it wouldn't let me post a review on here sooner!!!) Carolyn was amazing, so much patience and was ... Read More
We had puppy socialisation classes with our little Cockerpoo Reuben a couple of months ago now (sadly it wouldn't let me post a review on here sooner!!!) Carolyn was amazing, so much patience and was able to answer any questions we threw at her!!! (There were a lot as we are first time puppy parents!!!) highly recommend going, it was also lovely to meet the other pups and their owners too! Was a really lovely group! Thank you. Read Less
Sandra Burrows
29 Nov 2016
REPORT
We have been customers of Mercer and Hughes for over 30 years with a number of different pets. They have always provided excellent care for our animals and given us as owners, honest information and s... Read More
We have been customers of Mercer and Hughes for over 30 years with a number of different pets. They have always provided excellent care for our animals and given us as owners, honest information and support where needed. I highly recommend anyone to this Veterinary practise. Tonight we completed our stage 2 puppy pre school with our new Puppy Digby. It was a fun and informative 2 weeks. Vet nurse Carolyn gave great advise and tips and made us all feel welcome and comfortable with her calm approach. It was a great social activity for both Digby to meet other pups and for us to meet other friendly owners and compare notes. The behind the scenes tour of the lovely modern surgery in Great Dunmow allowed you to see where your pets are cared for once out of the consulting rooms. Would love to do more training events with Carolyn and Mercer & Hughes if the opportunity came up. Highly recommend the Puppy pre school. Thank you to Carolyn all the M&H Team. Sandra, Robert and Digby.Read Less
Jan Kidman
29 Nov 2016
REPORT
This evening was our 2nd and final puppy class for Bryn our Border Collie puppy, given by vet nurse Carolyn. Really enjoyed the classes. It was nice meeting other puppy owners going through the same t... Read More
This evening was our 2nd and final puppy class for Bryn our Border Collie puppy, given by vet nurse Carolyn. Really enjoyed the classes. It was nice meeting other puppy owners going through the same things as yourself and seeing the different breeds of puppies. Big and small. Carolyn was there to give advice and answer our questions. She obviously loves animals and made a great fuss of each puppy, making us owners very proud of our fur babies! I would definitely recommend the classes. We each came away with a brilliant goodie bag and certificate too! Thank you Carolyn and reception staff. Read Less
Sarah Lou McCorkell
27 Nov 2016
REPORT
Great treatment for my rabbit yesterday so understanding. This is the best VETS in saffron walden
Ian Davies
30 Oct 2016
REPORT
Great service and lovely people. We especially appreciated the care and understanding shown in Tillster's last days; thank you.
Karen Beckwith
12 Jul 2016
REPORT
Just enjoyed a very informative couple of evenings at the Puppy pre-school in Dunmow. There was lots of information on puppy care, (teeth, claws, parasites etc!) in a friendly environment which provid... Read More
Just enjoyed a very informative couple of evenings at the Puppy pre-school in Dunmow. There was lots of information on puppy care, (teeth, claws, parasites etc!) in a friendly environment which provided safe socialization for the puppies. We got treated to a "Behind the Scenes" guided tour too! We came away with lots of tips and ideas about future health care and training and it was lovely to meet other enthusiastic puppy owners! For 10 it was excellent value. The puppy party bag containing a "Shake a Pheasant" was a real hit! Thanks Carolyn for giving up your 2 evenings to teach us. Read Less
Richard C Gibson
12 Jul 2016
REPORT
The puppy pre-school in Dunmow has been excellent and we were very impressed with the kind and knowledgeable nurse Carolyn. Little Colin, our cocker spaniel has enjoyed going to the classes and meetin... Read More
The puppy pre-school in Dunmow has been excellent and we were very impressed with the kind and knowledgeable nurse Carolyn. Little Colin, our cocker spaniel has enjoyed going to the classes and meeting the other puppies. We think for two hour long sessions, and with a bulging doggy bag of goodies at the end, the value is just incredible. We thoroughly recommend these classes to puppy owners and the experience has really confirmed that we have chosen the right veterinary practice for our dog. Well done M&H and thank you Carolyn! Read Less
Clare Leppich
5 Dec 2015
REPORT
M&H Dunmow is a fantastic vets. Thank you so much for all your support with Reggie, from when we initially saw the vet (on all of reggies visits), brought him in for his op (the nurse whos name I dont... Read More
M&H Dunmow is a fantastic vets. Thank you so much for all your support with Reggie, from when we initially saw the vet (on all of reggies visits), brought him in for his op (the nurse whos name I dont know sorry, but she will know who she is was absolutly fantastic, made me feel like she really cared for my pet and that he was in safe hands, and then when we brought him back showed that she really does care, and was sad with us.) and for the very thoughtful card we recieved yesteraday. You were all amazing when we lost Reggie and made the process so much easier. It means a lot to have a vet you can trust. Thank you again, Clare and Scott Read Less
Book an Appointment
Online booking unavailable
Please call
01371 872836
Units 5 and 6
Dunmow Essex CM6 1HD
Business Hours
Monday
Mon
09:00AM-18:30PM
Tuesday
Tue
09:00AM-18:30PM
Wednesday
Wed
09:00AM-18:30PM
Thursday
Thu
09:00AM-20:00PM
Friday
Fri
09:00AM-18:30PM
Saturday
Sat
08:30AM-12:00PM
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CLAIM IT HERE
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Mercer and Hughes

Dunmow, Essex
(16)
Units 5 and 6
Dunmow Essex CM6 1HD
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None Available
Online booking unavailable
Please call
Mercer and Hughes Veterinary Hospital is a veterinary practice dedicated to providing both you and your pet with the highest level of animal and client care.
We have our hospital in Saffron Walden and two branches one in Great Dunmow and Stansted Mountfitchet. We treat horses and farm animals as well as domestic pets. We provide a 24 hours emergency service and we have a veterinary nurse on site 24 hours a day at Saffron Walden to care for our inpatients.
Opening hours:
Saffron Walden Hospital:
Mon: 9am-8pm
Tues-Fri 9am-6:30pm
Sat: 9:30-11am
Great Dunmow:
Mon-Fri:9am-6:30pm with late nights until 8pm every Thursday.
Sat: 9am-11am.
Stansted:
Mon-Fri: 8:30am- 7pm
Sat: 8:30am - 10am.
We operate an appointment system for consultations to minimise your waiting time and ensure both you and your pets have adequate time with the vet.We can provide a home visiting service by prior arrangement.
Our well equipped surgeries contain the latest diagnostic equipment including digital x- ray facilities, ultrasound, ECG and endoscopy. We have our own in house laboratory to minimize time spent waiting for test results. We have a large team of dedicated veterinary nurses who run daily nurse clinics where they can give general advice and carry out procedures such as microchipping, nail clipping and weight checks. We host puppy parties to give advice to new owners and help with puppy socialisation.
We have close links with the veterinary colleges and referral services in the area, to allow more specialist treatment for your pet. We also provide specialist treatment with complementary medicine. We are a RCVS Tier 2 Small Animal Accredited Practice and a training and assessment practice (TP) for veterinary nurses.
Visit our website for more detailed information.
Monday
09:00AM-18:30PM
Tuesday
09:00AM-18:30PM
Wednesday
09:00AM-18:30PM
Thursday
09:00AM-20:00PM
Friday
09:00AM-18:30PM
Saturday
08:30AM-12:00PM
{{staff.biography}}
Isabella Judd
1 Feb 2021
REPORT
I have been using Mercer and Hughes for 40 years and they are excellent vets, very kind and caring. When I had a dog put to sleep about six years ago Ilse Pedler kindly let me go out of the back entra... Read More
I have been using Mercer and Hughes for 40 years and they are excellent vets, very kind and caring. When I had a dog put to sleep about six years ago Ilse Pedler kindly let me go out of the back entrance as I was so upset. The vets are all lovely as are the nurses and receptionists. Read Less
Katherine Holloway
27 Mar 2018
REPORT
Can always get vets appointments, usually even on the day, and the vets are all very good and competent.
John Ellwood
14 Mar 2018
REPORT
Best vetnary surgery in essex absolutely lovely caring staff i wouldnt use anyone else
Michelle Brinkley
17 Nov 2017
REPORT
Absolutely agree with previous comments about prices not being clear; I have just been charged £29 for a 2 minute consultation which I thought was included in the original price. If I had known that I... Read More
Absolutely agree with previous comments about prices not being clear; I have just been charged £29 for a 2 minute consultation which I thought was included in the original price. If I had known that I had to pay for this extra appointment I wouldn't have taken my cat, as he is obviously better. The vet I raised my disappointment with was disinterested and unapologetic. I'm moving vets. 😒 Read Less
guy newman
13 Sep 2017
REPORT
Very eficiant good vets
Alan Brazier
1 Sep 2017
REPORT
So far so good but wish they would tell costs before suggesting treatments.
Louise Thake
29 Jan 2017
REPORT
Thank you to all who looked after Dixie Oxford over the last 4 days (she ate some chicken as soon as we got home). Can't praise you all enough. I've been bringing my animals to you for as long as I c... Read More
Thank you to all who looked after Dixie Oxford over the last 4 days (she ate some chicken as soon as we got home). Can't praise you all enough. I've been bringing my animals to you for as long as I can remember, my parents did too. Always excellent service. Louise x Read Less
Alexandra Booth
16 Jan 2017
REPORT
We always had very good service with them. Very kind to our cats (and to us too) :-D
Becky Mahony
9 Jan 2017
REPORT
We had puppy socialisation classes with our little Cockerpoo Reuben a couple of months ago now (sadly it wouldn't let me post a review on here sooner!!!) Carolyn was amazing, so much patience and was ... Read More
We had puppy socialisation classes with our little Cockerpoo Reuben a couple of months ago now (sadly it wouldn't let me post a review on here sooner!!!) Carolyn was amazing, so much patience and was able to answer any questions we threw at her!!! (There were a lot as we are first time puppy parents!!!) highly recommend going, it was also lovely to meet the other pups and their owners too! Was a really lovely group! Thank you. Read Less
Sandra Burrows
29 Nov 2016
REPORT
We have been customers of Mercer and Hughes for over 30 years with a number of different pets. They have always provided excellent care for our animals and given us as owners, honest information and s... Read More
We have been customers of Mercer and Hughes for over 30 years with a number of different pets. They have always provided excellent care for our animals and given us as owners, honest information and support where needed. I highly recommend anyone to this Veterinary practise. Tonight we completed our stage 2 puppy pre school with our new Puppy Digby. It was a fun and informative 2 weeks. Vet nurse Carolyn gave great advise and tips and made us all feel welcome and comfortable with her calm approach. It was a great social activity for both Digby to meet other pups and for us to meet other friendly owners and compare notes. The behind the scenes tour of the lovely modern surgery in Great Dunmow allowed you to see where your pets are cared for once out of the consulting rooms. Would love to do more training events with Carolyn and Mercer & Hughes if the opportunity came up. Highly recommend the Puppy pre school. Thank you to Carolyn all the M&H Team. Sandra, Robert and Digby.Read Less
Jan Kidman
29 Nov 2016
REPORT
This evening was our 2nd and final puppy class for Bryn our Border Collie puppy, given by vet nurse Carolyn. Really enjoyed the classes. It was nice meeting other puppy owners going through the same t... Read More
This evening was our 2nd and final puppy class for Bryn our Border Collie puppy, given by vet nurse Carolyn. Really enjoyed the classes. It was nice meeting other puppy owners going through the same things as yourself and seeing the different breeds of puppies. Big and small. Carolyn was there to give advice and answer our questions. She obviously loves animals and made a great fuss of each puppy, making us owners very proud of our fur babies! I would definitely recommend the classes. We each came away with a brilliant goodie bag and certificate too! Thank you Carolyn and reception staff. Read Less
Sarah Lou McCorkell
27 Nov 2016
REPORT
Great treatment for my rabbit yesterday so understanding. This is the best VETS in saffron walden
Ian Davies
30 Oct 2016
REPORT
Great service and lovely people. We especially appreciated the care and understanding shown in Tillster's last days; thank you.
Karen Beckwith
12 Jul 2016
REPORT
Just enjoyed a very informative couple of evenings at the Puppy pre-school in Dunmow. There was lots of information on puppy care, (teeth, claws, parasites etc!) in a friendly environment which provid... Read More
Just enjoyed a very informative couple of evenings at the Puppy pre-school in Dunmow. There was lots of information on puppy care, (teeth, claws, parasites etc!) in a friendly environment which provided safe socialization for the puppies. We got treated to a "Behind the Scenes" guided tour too! We came away with lots of tips and ideas about future health care and training and it was lovely to meet other enthusiastic puppy owners! For 10 it was excellent value. The puppy party bag containing a "Shake a Pheasant" was a real hit! Thanks Carolyn for giving up your 2 evenings to teach us. Read Less
Richard C Gibson
12 Jul 2016
REPORT
The puppy pre-school in Dunmow has been excellent and we were very impressed with the kind and knowledgeable nurse Carolyn. Little Colin, our cocker spaniel has enjoyed going to the classes and meetin... Read More
The puppy pre-school in Dunmow has been excellent and we were very impressed with the kind and knowledgeable nurse Carolyn. Little Colin, our cocker spaniel has enjoyed going to the classes and meeting the other puppies. We think for two hour long sessions, and with a bulging doggy bag of goodies at the end, the value is just incredible. We thoroughly recommend these classes to puppy owners and the experience has really confirmed that we have chosen the right veterinary practice for our dog. Well done M&H and thank you Carolyn! Read Less
Clare Leppich
5 Dec 2015
REPORT
M&H Dunmow is a fantastic vets. Thank you so much for all your support with Reggie, from when we initially saw the vet (on all of reggies visits), brought him in for his op (the nurse whos name I dont... Read More
M&H Dunmow is a fantastic vets. Thank you so much for all your support with Reggie, from when we initially saw the vet (on all of reggies visits), brought him in for his op (the nurse whos name I dont know sorry, but she will know who she is was absolutly fantastic, made me feel like she really cared for my pet and that he was in safe hands, and then when we brought him back showed that she really does care, and was sad with us.) and for the very thoughtful card we recieved yesteraday. You were all amazing when we lost Reggie and made the process so much easier. It means a lot to have a vet you can trust. Thank you again, Clare and Scott Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know