Mercer and Hughes Veterinary Surgeons
Stansted, Essex
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General Info
Mercer and Hughes Veterinary Hospital is a veterinary practice dedicated to providing both you and your pet with the highest level of animal and client care.
We have our hospital in Saffron Walden and branches in Great Dunmow, Bocking Braintree, and Stansted Mountfitchet. We are a small animal practice, providing care for cats, dogs, and small furries. We provide a 24 hours emergency service and we have a veterinary nurse on site 24 hours a day at Saffron Walden to care for our inpatients.
Opening hours
Saffron Walden Hospital:
Mon-Fri: 8:30am-6:30pm
Sat: 9:30am-4pm
Sun: 10:30am - 12:30pm
Great Dunmow:
Mon-Fri:8:30am-6:30pm
Sat: 8:30am-12pm.
Stansted:
Mon-Fri: 8:30am- 6:30pm
Sat: 8:30am - 12pm.
Bocking:
Mon-Fri: 8:30am-6:30pm
Sat: 12pm-2pm
We operate an appointment system for consultations to minimise your waiting time and ensure both you and your pets have adequate time with the vet.
Our well equipped surgeries contain the latest diagnostic equipment including digital x- ray facilities, ultrasound, ECG and endoscopy. We have our own in house laboratory to minimize time spent waiting for test results. We have a large team of dedicated veterinary nurses who run daily nurse clinics where they can give general advice and carry out procedures such as microchipping, nail clipping and weight checks. We host puppy parties to give advice to new owners and help with puppy socialisation.
We have close links with the veterinary colleges and referral services in the area, to allow more specialist treatment for your pet. We also provide specialist treatment with complementary medicine. We are a RCVS Tier 2 Small Animal Accredited Practice and a training and assessment practice (TP) for veterinary nurses.
Visit our website for more detailed information.
Team
Rebecca Kitchen
Veterinarian
Seamus Mone
Veterinarian
Sarah Catling
Veterinarian
Ross Kitchen
Veterinarian
Catriona Wilson
Nurse
Jacqueline Morgans
Nurse
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Reviews
Lou
29 Apr 2021
REPORT
Not happy about M&h - every time my dog is seen by a different vet with a different opinion which is in contrast with what you were told the previous visit - there is no consistency. my dog keeps havi...
Not happy about M&h - every time my dog is seen by a different vet with a different opinion which is in contrast with what you were told the previous visit - there is no consistency. my dog keeps having the same issues and nobody in the team is able to fix it - overall, lack of proper knowledge. Not recommended as it’s not a good thing paying a lot of money for no success.
Response from Mercer and Hughes Veterinary Surgeons
29 Apr 2021
Dear Lou, we are sorry to hear that you are not happy with the service provided by the Mercer and Hughes team. Unfortunately we are unable to make direct contact with you or identify you with the details provided here. Therefore, please could you send an email to [email protected] with details of your concerns, and we can look into these for you. Many thanks.
Chris
17 Dec 2019
REPORT
Be careful with your pregnant dog if they need a c-section !!
My dog was only going to birth to one puppy. After being scanned three times and being told the puppy was heathy and heart was fine I was...
Be careful with your pregnant dog if they need a c-section !!
My dog was only going to birth to one puppy. After being scanned three times and being told the puppy was heathy and heart was fine I was advised that a c-section would be best as the puppy would probably to big for natural birth.
After a thousand pound spent I get the phone call that the puppy did not make it.
Now I can’t point the finger at nobody and have to believe with what I’m told as I’m not the professional obviously devastated and incredibly sad news BUT I go to vet today for my dogs check up in Stansted and see a very rude vet!!
I informed him I was running low on medication giving to my dog after operation and suggested I really shouldn’t have to pay for more , his reply “ you will have to pay if you want more we don’t give away for free” !!
These vets don’t care about your pets the only thing they care about is your money!!
Disgusting vile people !!
Jane Thompson
8 Jan 2018
REPORT
Reasonable prices. Found the male vet I saw genuine and would see him again-sorry don't know his name only that he has an Irish accent.
Patricia Bromley
2 Jan 2018
REPORT
Always really good with my dogs and reassuring to me.
Mitch knox
27 Nov 2017
REPORT
Appointment made very quickly and medico procedure carried out
Rachael Militon
3 Sep 2017
REPORT
Reasonable prices and efficient service. They dealt with an emergency with my cat and did so with compassion and speed. Seen the inside of this vets a fair few times but never had a bad experience.
Martin Wheatley
29 Aug 2017
REPORT
My dogs have been coming here the last few months. Usually can get an appointment at short notice. We have had to be referred to their saffron Walden surgery a few times for xrays and emergency care a...
My dogs have been coming here the last few months. Usually can get an appointment at short notice. We have had to be referred to their saffron Walden surgery a few times for xrays and emergency care and had great service there.
Martin W
29 Aug 2017
REPORT
My dogs have been coming here the last few months. Usually can get an appointment at short notice. We have had to be referred to their saffron Walden surgery a few times for xrays and emergency care a...
My dogs have been coming here the last few months. Usually can get an appointment at short notice. We have had to be referred to their saffron Walden surgery a few times for xrays and emergency care and had great service there.
Julia James
21 May 2017
REPORT
Very friendly vet's practice with very helpful staff.
Louise Thake
29 Jan 2017
REPORT
Thank you to all who looked after Dixie Oxford over the last 4 days (she ate some chicken as soon as we got home). Can't praise you all enough. I've been bringing my animals to you for as long as I c...
Thank you to all who looked after Dixie Oxford over the last 4 days (she ate some chicken as soon as we got home). Can't praise you all enough. I've been bringing my animals to you for as long as I can remember, my parents did too. Always excellent service. Louise x
Alexandra Booth
16 Jan 2017
REPORT
We always had very good service with them. Very kind to our cats (and to us too) :-D
Becky Mahony
9 Jan 2017
REPORT
We had puppy socialisation classes with our little Cockerpoo Reuben a couple of months ago now (sadly it wouldn't let me post a review on here sooner!!!) Carolyn was amazing, so much patience and was ...
We had puppy socialisation classes with our little Cockerpoo Reuben a couple of months ago now (sadly it wouldn't let me post a review on here sooner!!!) Carolyn was amazing, so much patience and was able to answer any questions we threw at her!!! (There were a lot as we are first time puppy parents!!!) highly recommend going, it was also lovely to meet the other pups and their owners too! Was a really lovely group! Thank you.
Sandra Burrows
29 Nov 2016
REPORT
We have been customers of Mercer and Hughes for over 30 years with a number of different pets. They have always provided excellent care for our animals and given us as owners, honest information and s...
We have been customers of Mercer and Hughes for over 30 years with a number of different pets. They have always provided excellent care for our animals and given us as owners, honest information and support where needed. I highly recommend anyone to this Veterinary practise. Tonight we completed our stage 2 puppy pre school with our new Puppy Digby. It was a fun and informative 2 weeks. Vet nurse Carolyn gave great advise and tips and made us all feel welcome and comfortable with her calm approach. It was a great social activity for both Digby to meet other pups and for us to meet other friendly owners and compare notes. The behind the scenes tour of the lovely modern surgery in Great Dunmow allowed you to see where your pets are cared for once out of the consulting rooms. Would love to do more training events with Carolyn and Mercer & Hughes if the opportunity came up. Highly recommend the Puppy pre school. Thank you to Carolyn all the M&H Team. Sandra, Robert and Digby.
Jan Kidman
29 Nov 2016
REPORT
This evening was our 2nd and final puppy class for Bryn our Border Collie puppy, given by vet nurse Carolyn. Really enjoyed the classes. It was nice meeting other puppy owners going through the same t...
This evening was our 2nd and final puppy class for Bryn our Border Collie puppy, given by vet nurse Carolyn. Really enjoyed the classes. It was nice meeting other puppy owners going through the same things as yourself and seeing the different breeds of puppies. Big and small. Carolyn was there to give advice and answer our questions. She obviously loves animals and made a great fuss of each puppy, making us owners very proud of our fur babies! I would definitely recommend the classes. We each came away with a brilliant goodie bag and certificate too! Thank you Carolyn and reception staff.
Sarah Lou McCorkell
27 Nov 2016
REPORT
Great treatment for my rabbit yesterday so understanding. This is the best VETS in saffron walden
Ian Davies
30 Oct 2016
REPORT
Great service and lovely people. We especially appreciated the care and understanding shown in Tillster's last days; thank you.
Karen Beckwith
12 Jul 2016
REPORT
Just enjoyed a very informative couple of evenings at the Puppy pre-school in Dunmow. There was lots of information on puppy care, (teeth, claws, parasites etc!) in a friendly environment which provid...
Just enjoyed a very informative couple of evenings at the Puppy pre-school in Dunmow. There was lots of information on puppy care, (teeth, claws, parasites etc!) in a friendly environment which provided safe socialization for the puppies. We got treated to a "Behind the Scenes" guided tour too! We came away with lots of tips and ideas about future health care and training and it was lovely to meet other enthusiastic puppy owners! For 10 it was excellent value. The puppy party bag containing a "Shake a Pheasant" was a real hit! Thanks Carolyn for giving up your 2 evenings to teach us.
Richard C Gibson
12 Jul 2016
REPORT
The puppy pre-school in Dunmow has been excellent and we were very impressed with the kind and knowledgeable nurse Carolyn. Little Colin, our cocker spaniel has enjoyed going to the classes and meetin...
The puppy pre-school in Dunmow has been excellent and we were very impressed with the kind and knowledgeable nurse Carolyn. Little Colin, our cocker spaniel has enjoyed going to the classes and meeting the other puppies. We think for two hour long sessions, and with a bulging doggy bag of goodies at the end, the value is just incredible. We thoroughly recommend these classes to puppy owners and the experience has really confirmed that we have chosen the right veterinary practice for our dog. Well done M&H and thank you Carolyn!
Clare Leppich
5 Dec 2015
REPORT
M&H Dunmow is a fantastic vets. Thank you so much for all your support with Reggie, from when we initially saw the vet (on all of reggies visits), brought him in for his op (the nurse whos name I dont...
M&H Dunmow is a fantastic vets. Thank you so much for all your support with Reggie, from when we initially saw the vet (on all of reggies visits), brought him in for his op (the nurse whos name I dont know sorry, but she will know who she is was absolutly fantastic, made me feel like she really cared for my pet and that he was in safe hands, and then when we brought him back showed that she really does care, and was sad with us.) and for the very thoughtful card we recieved yesteraday. You were all amazing when we lost Reggie and made the process so much easier. It means a lot to have a vet you can trust. Thank you again, Clare and Scott
Business Hours
Monday
Mon
08:30AM-19:00PM
Tuesday
Tue
08:30AM-19:00PM
Wednesday
Wed
08:30AM-19:00PM
Thursday
Thu
08:30AM-19:00PM
Friday
Fri
08:30AM-19:00PM
Saturday
Sat
08:30AM-12:00PM
Services
24 Hour Emergency
Acupuncture
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Homeopathy
House Calls
In-House Blood Analysis
Laboratory
Microchipping
Nutrition
Oncology
Ophthalmology
Radiology (X-Rays)
Surgery
Titer Testing
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Mercer and Hughes Veterinary Surgeons
Stansted, Essex
Book an Appointment
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
General Info
Mercer and Hughes Veterinary Hospital is a veterinary practice dedicated to providing both you and your pet with the highest level of animal and client care.
We have our hospital in Saffron Walden and branches in Great Dunmow, Bocking Braintree, and Stansted Mountfitchet. We are a small animal practice, providing care for cats, dogs, and small furries. We provide a 24 hours emergency service and we have a veterinary nurse on site 24 hours a day at Saffron Walden to care for our inpatients.
Opening hours
Saffron Walden Hospital:
Mon-Fri: 8:30am-6:30pm
Sat: 9:30am-4pm
Sun: 10:30am - 12:30pm
Great Dunmow:
Mon-Fri:8:30am-6:30pm
Sat: 8:30am-12pm.
Stansted:
Mon-Fri: 8:30am- 6:30pm
Sat: 8:30am - 12pm.
Bocking:
Mon-Fri: 8:30am-6:30pm
Sat: 12pm-2pm
We operate an appointment system for consultations to minimise your waiting time and ensure both you and your pets have adequate time with the vet.
Our well equipped surgeries contain the latest diagnostic equipment including digital x- ray facilities, ultrasound, ECG and endoscopy. We have our own in house laboratory to minimize time spent waiting for test results. We have a large team of dedicated veterinary nurses who run daily nurse clinics where they can give general advice and carry out procedures such as microchipping, nail clipping and weight checks. We host puppy parties to give advice to new owners and help with puppy socialisation.
We have close links with the veterinary colleges and referral services in the area, to allow more specialist treatment for your pet. We also provide specialist treatment with complementary medicine. We are a RCVS Tier 2 Small Animal Accredited Practice and a training and assessment practice (TP) for veterinary nurses.
Visit our website for more detailed information.
Business Hours
Monday
08:30AM-19:00PM
Tuesday
08:30AM-19:00PM
Wednesday
08:30AM-19:00PM
Thursday
08:30AM-19:00PM
Friday
08:30AM-19:00PM
Saturday
08:30AM-12:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Acupuncture
Anaesthesiology
Cardiology
Dental
Dermatology
Deworming
Endoscopy
Euthanasia
Homeopathy
House Calls
In-House Blood Analysis
Laboratory
Microchipping
Nutrition
Oncology
Ophthalmology
Radiology (X-Rays)
Surgery
Titer Testing
Ultrasound
Vaccinations
Team
Rebecca Kitchen
Veterinarian
Seamus Mone
Veterinarian
Sarah Catling
Veterinarian
Ross Kitchen
Veterinarian
Catriona Wilson
Nurse
Jacqueline Morgans
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Lou
29 Apr 2021
Not happy about M&h - every time my dog is seen by a different vet with a different opinion which is in contrast with what you were told the previous visit - there is no consistency. my dog keeps havi...
Not happy about M&h - every time my dog is seen by a different vet with a different opinion which is in contrast with what you were told the previous visit - there is no consistency. my dog keeps having the same issues and nobody in the team is able to fix it - overall, lack of proper knowledge. Not recommended as it’s not a good thing paying a lot of money for no success.
Response from Mercer and Hughes Veterinary Surgeons
29 Apr 2021
Dear Lou, we are sorry to hear that you are not happy with the service provided by the Mercer and Hughes team. Unfortunately we are unable to make direct contact with you or identify you with the details provided here. Therefore, please could you send an email to [email protected] with details of your concerns, and we can look into these for you. Many thanks.
Chris
17 Dec 2019
Be careful with your pregnant dog if they need a c-section !!
My dog was only going to birth to one puppy. After being scanned three times and being told the puppy was heathy and heart was fine I was...
Be careful with your pregnant dog if they need a c-section !!
My dog was only going to birth to one puppy. After being scanned three times and being told the puppy was heathy and heart was fine I was advised that a c-section would be best as the puppy would probably to big for natural birth.
After a thousand pound spent I get the phone call that the puppy did not make it.
Now I can’t point the finger at nobody and have to believe with what I’m told as I’m not the professional obviously devastated and incredibly sad news BUT I go to vet today for my dogs check up in Stansted and see a very rude vet!!
I informed him I was running low on medication giving to my dog after operation and suggested I really shouldn’t have to pay for more , his reply “ you will have to pay if you want more we don’t give away for free” !!
These vets don’t care about your pets the only thing they care about is your money!!
Disgusting vile people !!
Jane Thompson
8 Jan 2018
Reasonable prices. Found the male vet I saw genuine and would see him again-sorry don't know his name only that he has an Irish accent.
Patricia Bromley
2 Jan 2018
Always really good with my dogs and reassuring to me.
Mitch knox
27 Nov 2017
Appointment made very quickly and medico procedure carried out
Rachael Militon
3 Sep 2017
Reasonable prices and efficient service. They dealt with an emergency with my cat and did so with compassion and speed. Seen the inside of this vets a fair few times but never had a bad experience.
Martin Wheatley
29 Aug 2017
My dogs have been coming here the last few months. Usually can get an appointment at short notice. We have had to be referred to their saffron Walden surgery a few times for xrays and emergency care a...
My dogs have been coming here the last few months. Usually can get an appointment at short notice. We have had to be referred to their saffron Walden surgery a few times for xrays and emergency care and had great service there.
Martin W
29 Aug 2017
My dogs have been coming here the last few months. Usually can get an appointment at short notice. We have had to be referred to their saffron Walden surgery a few times for xrays and emergency care a...
My dogs have been coming here the last few months. Usually can get an appointment at short notice. We have had to be referred to their saffron Walden surgery a few times for xrays and emergency care and had great service there.
Julia James
21 May 2017
Very friendly vet's practice with very helpful staff.
Louise Thake
29 Jan 2017
Thank you to all who looked after Dixie Oxford over the last 4 days (she ate some chicken as soon as we got home). Can't praise you all enough. I've been bringing my animals to you for as long as I c...
Thank you to all who looked after Dixie Oxford over the last 4 days (she ate some chicken as soon as we got home). Can't praise you all enough. I've been bringing my animals to you for as long as I can remember, my parents did too. Always excellent service. Louise x
Alexandra Booth
16 Jan 2017
We always had very good service with them. Very kind to our cats (and to us too) :-D
Becky Mahony
9 Jan 2017
We had puppy socialisation classes with our little Cockerpoo Reuben a couple of months ago now (sadly it wouldn't let me post a review on here sooner!!!) Carolyn was amazing, so much patience and was ...
We had puppy socialisation classes with our little Cockerpoo Reuben a couple of months ago now (sadly it wouldn't let me post a review on here sooner!!!) Carolyn was amazing, so much patience and was able to answer any questions we threw at her!!! (There were a lot as we are first time puppy parents!!!) highly recommend going, it was also lovely to meet the other pups and their owners too! Was a really lovely group! Thank you.
Sandra Burrows
29 Nov 2016
We have been customers of Mercer and Hughes for over 30 years with a number of different pets. They have always provided excellent care for our animals and given us as owners, honest information and s...
We have been customers of Mercer and Hughes for over 30 years with a number of different pets. They have always provided excellent care for our animals and given us as owners, honest information and support where needed. I highly recommend anyone to this Veterinary practise. Tonight we completed our stage 2 puppy pre school with our new Puppy Digby. It was a fun and informative 2 weeks. Vet nurse Carolyn gave great advise and tips and made us all feel welcome and comfortable with her calm approach. It was a great social activity for both Digby to meet other pups and for us to meet other friendly owners and compare notes. The behind the scenes tour of the lovely modern surgery in Great Dunmow allowed you to see where your pets are cared for once out of the consulting rooms. Would love to do more training events with Carolyn and Mercer & Hughes if the opportunity came up. Highly recommend the Puppy pre school. Thank you to Carolyn all the M&H Team. Sandra, Robert and Digby.
Jan Kidman
29 Nov 2016
This evening was our 2nd and final puppy class for Bryn our Border Collie puppy, given by vet nurse Carolyn. Really enjoyed the classes. It was nice meeting other puppy owners going through the same t...
This evening was our 2nd and final puppy class for Bryn our Border Collie puppy, given by vet nurse Carolyn. Really enjoyed the classes. It was nice meeting other puppy owners going through the same things as yourself and seeing the different breeds of puppies. Big and small. Carolyn was there to give advice and answer our questions. She obviously loves animals and made a great fuss of each puppy, making us owners very proud of our fur babies! I would definitely recommend the classes. We each came away with a brilliant goodie bag and certificate too! Thank you Carolyn and reception staff.
Sarah Lou McCorkell
27 Nov 2016
Great treatment for my rabbit yesterday so understanding. This is the best VETS in saffron walden
Ian Davies
30 Oct 2016
Great service and lovely people. We especially appreciated the care and understanding shown in Tillster's last days; thank you.
Karen Beckwith
12 Jul 2016
Just enjoyed a very informative couple of evenings at the Puppy pre-school in Dunmow. There was lots of information on puppy care, (teeth, claws, parasites etc!) in a friendly environment which provid...
Just enjoyed a very informative couple of evenings at the Puppy pre-school in Dunmow. There was lots of information on puppy care, (teeth, claws, parasites etc!) in a friendly environment which provided safe socialization for the puppies. We got treated to a "Behind the Scenes" guided tour too! We came away with lots of tips and ideas about future health care and training and it was lovely to meet other enthusiastic puppy owners! For 10 it was excellent value. The puppy party bag containing a "Shake a Pheasant" was a real hit! Thanks Carolyn for giving up your 2 evenings to teach us.
Richard C Gibson
12 Jul 2016
The puppy pre-school in Dunmow has been excellent and we were very impressed with the kind and knowledgeable nurse Carolyn. Little Colin, our cocker spaniel has enjoyed going to the classes and meetin...
The puppy pre-school in Dunmow has been excellent and we were very impressed with the kind and knowledgeable nurse Carolyn. Little Colin, our cocker spaniel has enjoyed going to the classes and meeting the other puppies. We think for two hour long sessions, and with a bulging doggy bag of goodies at the end, the value is just incredible. We thoroughly recommend these classes to puppy owners and the experience has really confirmed that we have chosen the right veterinary practice for our dog. Well done M&H and thank you Carolyn!
Clare Leppich
5 Dec 2015
M&H Dunmow is a fantastic vets. Thank you so much for all your support with Reggie, from when we initially saw the vet (on all of reggies visits), brought him in for his op (the nurse whos name I dont...
M&H Dunmow is a fantastic vets. Thank you so much for all your support with Reggie, from when we initially saw the vet (on all of reggies visits), brought him in for his op (the nurse whos name I dont know sorry, but she will know who she is was absolutly fantastic, made me feel like she really cared for my pet and that he was in safe hands, and then when we brought him back showed that she really does care, and was sad with us.) and for the very thoughtful card we recieved yesteraday. You were all amazing when we lost Reggie and made the process so much easier. It means a lot to have a vet you can trust. Thank you again, Clare and Scott
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Incorrect information? Let us know