East Neuk Veterinary Clinic
Anstruther, Fife
General Info
The East Neuk Veterinary Clinic in Anstruther stands as a well-known establishment among local pet enthusiasts who rely on its veterinary services. The clinic's strategic position in Fife enables pet owners from surrounding areas to obtain reliable veterinary services. Services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations depending on the case. East Neuk Veterinary Clinic establishes a serene and orderly environment to effectively reduce stress levels in both pets and their owners. The veterinary team in Anstruther manages an extensive range of medical requirements that include skin and coat issues along with dental problems and mobility challenges. The clinic demonstrates proficiency in managing immediate health issues such as infections and digestive alterations alongside its regular wellness visits and preventive plans. The East Neuk Veterinary Clinic serves as a critical resource for Fife families facing challenging diagnoses and the management of chronic conditions in their aging pets. Visitors frequently comment on the clinic’s communication style because it delivers messages in a straightforward, compassionate manner that’s simple to comprehend. This empowers pet owners to trust their choices regarding their animal care without doubt. A significant number of clients continue their patronage for extended periods due to consistent service delivery which enables trust building over time. The veterinary team’s expertise in both straightforward and intricate animal health subjects positions them as ideal guides for long-term pet care management. East Neuk Veterinary Clinic experiences ongoing expansion due to increasing numbers of pet owners relocating to Anstruther or seeking nearby veterinary services. Through its involvement with the local pet community the clinic establishes a system that promotes responsible pet ownership alongside vigilant animal care. An established practice in Fife stands as a dependable option for those needing both regular and emergency veterinary services. The inhabitants of Anstruther together with those from adjacent Fife regions frequently express gratitude for the proximity of East Neuk Veterinary Clinic. Whether helping new pet owners with basic inquiries or assisting longtime clients in managing special conditions, veterinary services must always maintain clarity, compassion, and consistency. This practice serves to achieve the community's fundamental function.
Team
John Ferguson
Veterinarian
Stephen Clarke
Veterinarian
Stephen ew
Veterinarian
Edmund Gray
Veterinarian
Alasdair Renwick
Veterinarian
Suzanne Renwick
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
evie robertson
28 Apr 2018
REPORT
I first met John Ferguson over 5 years ago with our first male lab Dexter who was 7 months old at the time, the prognosis for him was bleak as his ankles were in a bad way as well as having elbow prob...
I first met John Ferguson over 5 years ago with our first male lab Dexter who was 7 months old at the time, the prognosis for him was bleak as his ankles were in a bad way as well as having elbow problems. We left with a management plan until he was over a year old which he coped well on until nearly 2 then he had his first op done to fuse his ankle, the second op was done about 6 months later and gave our boy a life of pain free running which he had never known in his short 2 years of life. When our second male started having problems with his legs my own vets were certain it was not the same problem but I asked if they could send the results to John anyway and ask for his opinion. John phoned me later that day and sadly he did have the same condition and would most likely need a fusion done on at least one of his legs. Fast forward 2 years and now both my boys have had both hocks fused and have recovered well each time. I cannot thank John and his staff enough, they explained everything and I felt safe that my dogs were in the best possible hands they could be, John explained the ops again to me even though I had been through it twice before. Once again a big massive thank you from us Dexter & Bruce
George Brown
22 Apr 2018
REPORT
Second visit here, very professional, always polite.my dog is very happy coming here and his leg has healed very well.
Grace Mccafferty
13 Apr 2018
REPORT
Patch had his operation here and was well looked after . And the receptionist was exalent. Vets have done great for my wee boy
David Timpany
18 Feb 2018
REPORT
The level of care shown to our little dog was excellent. The knowledge of the consultant was well evidenced especially in his ability to explain to us in layman's terms what was wrong and possible out...
The level of care shown to our little dog was excellent. The knowledge of the consultant was well evidenced especially in his ability to explain to us in layman's terms what was wrong and possible outcomes.
Colette Gibbons
6 Feb 2018
REPORT
Our Border Collie puppy Jake had a total hip replacement at East Neuk Vetinary Clinic when he was just under a year old.
He’s fully recovered from his total hip replacement and he’s doing amazingly ...
Our Border Collie puppy Jake had a total hip replacement at East Neuk Vetinary Clinic when he was just under a year old.
He’s fully recovered from his total hip replacement and he’s doing amazingly - I’ve never seen him run around so much!
It’s so good to see him pain free and being able to run around and play with other dogs now.
Thank you so much to everyone at East Neuk Veterinary Clinic!
Karen Russell
18 Sep 2017
REPORT
Yesterday morning I came up to tell you that my beautiful dog, Alfie, has been euthanised the previous evening. Despite having been registered at the East Neuk Veterinary Clinic since 2011 I had to go...
Yesterday morning I came up to tell you that my beautiful dog, Alfie, has been euthanised the previous evening. Despite having been registered at the East Neuk Veterinary Clinic since 2011 I had to go to Eden Vets as there was no way was I going to travel all the way from St Monans to Kirkcaldy to attend your Vets Now out of hours service over 45 mins away with a dog in a seizure. I managed to get Alf home after a consult but he commenced another seizure just after ten o'clock and I again contacted Eden Vets to get a home visit as stated earlier I did not want Alf to endure such a long journey in seizure, a visit which ultimately resulted in me losing my best friend. It was unhurried and done with compassion and I was left heartbroken. Today I wanted to speak with my own vet to reassure myself that I had made the right decision and that there would have been nothing else I could have done. I was told by the Receptionist that she would ask John Ferguson to call me as he was currently busy, I went home still in tears with no closure. There I waited for this phone call that never materialised. Alf had two TPLO operations at the clinic costing close to £5500 and also attended for his annual vaccinations and other minor ailments yet this does not seem to matter, you had the money and that is where the interest stops. I was beginning to get a feeling about how the clinic was going when John Ferguson refused to operate on Alf's second ruptured cruciate ligament until he was paid up front despite Alf being fully insured, instead he was content to let Alf suffer and be in pain. In fact the veterinary husband of the locum vet both whom work at the East Neuk Vet Clinic basically told his wife when she went through the back to discuss the case with him that there was nothing they could do until he could get his operation and had Alf been a footballer they would merely put it in a support and provide crutches. I don't even think he would have given pain relief, an old school vet, thankfully his wife did but the attitude shocked me. Tonight has confirmed my thoughts that the clinic no longer cares for it's clients or their pets despite ironically claiming it has high standards of patient and customer care, or maybe it only likes the ones that are its favourites. I feel extremely let down and disappointed by this clinic and I have no doubt that you will delete this post, but just maybe you should look again at why you are in this business.
Margaret Smith
31 May 2017
REPORT
Good vets and excellent skills
James MacPherson
25 Feb 2017
REPORT
Can't praise the surgeon Humberto Abreu, and staff enough, very professional and friendly service from all, procedures were well explained before and after the operation. More than happy to give a go...
Can't praise the surgeon Humberto Abreu, and staff enough, very professional and friendly service from all, procedures were well explained before and after the operation. More than happy to give a good review.
Guy Griffiths
11 Nov 2016
REPORT
East Neuk vets are 100% trustworthy & reliable - very friendly too
catriona bowie
25 Oct 2016
REPORT
Brilliant first class people. Excellent at what they do
malcolm mckenzie
19 Jun 2016
REPORT
My dog loki (labrador pointer cross) was hit by a car, partially rupturing his cruciate ligament, then 3months later while swimming with me he kicked a boulder beneath him and tore it completely!! Whe...
My dog loki (labrador pointer cross) was hit by a car, partially rupturing his cruciate ligament, then 3months later while swimming with me he kicked a boulder beneath him and tore it completely!! When taken to East neuk vets he had a t.p.l.o (tibial plateau leveling operation) to help him live a decent life! I understood this was a big operation, and because of the size and energy levels of loki it maybe a short term fix, at least resulting in arthritic symptoms!! It has since been three and a half years and I'm delighted to say loki is better than ever greyhound fast has a 7foot leap & swims like a seal! Both my other bitches love him leading the pack again! So thank you with all my heart for giving my dog / dogs a new lease of life very much appreciated!!!!
Xander Myles
14 Jun 2016
REPORT
Specialists in leg and hip injuries - operated on our young dog's arthritic hip replacement and given her a new lease on life. We owe them a depth of gratitude. Could not recommend enough.
Joan Porter
27 Dec 2015
REPORT
Always received the best care and treatments for my pets. All the staff go out of their way to help both animals and there owners. First Class Veterinary Care over the years.
Tom Beeston
2 Oct 2015
REPORT
As a vet, refer frequently to John and his team. Have only ever received first class service. Animals come back fixed, clients impressed. Have also received a lot of very helpful telephone advice, ...
As a vet, refer frequently to John and his team. Have only ever received first class service. Animals come back fixed, clients impressed. Have also received a lot of very helpful telephone advice, freely given. In addition, been very impressed with East Neuk in not carrying out surgery where conservative treatment will work just as well. Certainly a very animal centred practice.
Rachel Hall
2 Jun 2015
REPORT
Very thankful to John & his team for the wonderful care they have provided for my collie Glen.Glen was diagnosed with bilateral hip dysplasia at 7 months old & has since had 2 operations by John - 1 T...
Very thankful to John & his team for the wonderful care they have provided for my collie Glen.Glen was diagnosed with bilateral hip dysplasia at 7 months old & has since had 2 operations by John - 1 TPO & 1 hip replacement.John has been a complete hero; not just in terms of his expertise (which obviously played the biggest part!),but also in how he has been so calm & reassuring. Everyone,from the reception staff to the nurses are wonderful - so caring & always ready to listen to any worries/questions you have.It speaks volumes that Glen was always desperate to get into the surgery - he obviously has good memories of the staff,as I literally have to drag him into our local practice!I will be forever grateful to the team at East Neuk.I only wish the surgery was closer to home so that I could have them as my local vet!
MrCameronian
2 Jun 2015
REPORT
Must say having referred literally dozens of cases to East Neuk I've never had one adverse client response; everybody makes mistakes, I would imagine it was a busy day in what is a very busy practice....
Must say having referred literally dozens of cases to East Neuk I've never had one adverse client response; everybody makes mistakes, I would imagine it was a busy day in what is a very busy practice.
Rachel H.
2 Jun 2015
REPORT
Very thankful to John Ferguson and his team for the wonderful care and help they have provided over the last year for my border collie Glen. My local vet diagnosed Glen with bilateral hip dysplasia wh...
Very thankful to John Ferguson and his team for the wonderful care and help they have provided over the last year for my border collie Glen. My local vet diagnosed Glen with bilateral hip dysplasia when he was just 7 months old. We were referred to John last summer for a consultation appointment where he took X-rays and did the necessary investigations. The right hip was a candidate for salvage surgery, so it was arranged for Glen to stay over night at the practice and have his first operation the next morning. Glen recovered well after surgery and within 12 weeks he had a perfect right hip! He was coping well with having the one good hip so we let him enjoy life until we felt it was necessary to get the hip replacement done on his left side. This takes us up to April this year, when I noticed that Glen had started to show some stiffness. So along we popped to East Neuk to see John and it was agreed that it was time to perform the hip replacement. Eight weeks on and Glen has just had his checkup appointment and things are looking fantastic! Throughout this stressful and upsetting time John has been a complete hero; not just in terms of his expertise (which has obviously played the biggest part!), but also in how he has been so calm and reassuring. It really have me the confidence to stay strong whilst all this scary stuff was happening to my poor puppy. The reception staff are all wonderful and caring and always ready to listen to any worries/questions you have, even the stupid stuff. John was always there to talk to if you needed his guidance on anything. He even brought one of my appointments forward to give me peace of mind over something which was bothering me - turned out to be nothing at all, but he wanted me to be reassured so kindly squeezed us in a week early. They are all very sympathetic. It speaks volumes that Glen was desperate to get into the clinic today - he obviously has good memories of the staff there, as I literally have to drag him into our local vets!
Elaine Halligan
18 Aug 2014
REPORT
Sadly did not have a good experience recently at East Neuk Vets. Took my working cocker along with a broken toe only to find after investigation and x rays that they bandaged and supported the wrong f...
Sadly did not have a good experience recently at East Neuk Vets. Took my working cocker along with a broken toe only to find after investigation and x rays that they bandaged and supported the wrong foot! Everyone makes mistakes and making amends is a big part of this process as is listening to your clients. An apology was issued but sadly my feelings were not listened to.Listening is a skill that unfortunately was not present and I was told on two occasions by both practice manager and owner that I should be happy as there was no extra cost to redo the support and bandages! I would have expected no less! Left wondering if the value of making money takes precedent over client care :-(
Book an Appointment
Online booking unavailable
Please call
+44 1333 739199
FAQs
Where is East Neuk Veterinary Clinic located?
East Neuk Veterinary Clinic is located at Station Road, Netherton Estate, NULL, Anstruther,Scotland KY10 2DW. It's easily accessible to pet owners in the Anstruther area and surrounding communities.
What are the opening hours for East Neuk Veterinary Clinic?
East Neuk Veterinary Clinic is openMonday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. It is closed on Saturdays. It is closed on Sundays.
How can I book an appointment at East Neuk Veterinary Clinic?
You can book an appointment online with East Neuk Veterinary Clinic via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does East Neuk Veterinary Clinic offer?
East Neuk Veterinary Clinic in Anstruther offers a range of veterinary services, including Dental, Neurology, Ophthalmology, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does East Neuk Veterinary Clinic offer pet dental care?
Absolutely. East Neuk Veterinary Clinic offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at East Neuk Veterinary Clinic?
East Neuk Veterinary Clinic provides spaying and neutering services for pets. Their veterinary team in Anstruther has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Services
Dental
Neurology
Ophthalmology
Surgery
Popular Hours
6a
12p
6p
12a
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
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East Neuk Veterinary Clinic
Anstruther, Fife
Book an Appointment
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General Info
The East Neuk Veterinary Clinic in Anstruther stands as a well-known establishment among local pet enthusiasts who rely on its veterinary services. The clinic's strategic position in Fife enables pet owners from surrounding areas to obtain reliable veterinary services. Services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations depending on the case. East Neuk Veterinary Clinic establishes a serene and orderly environment to effectively reduce stress levels in both pets and their owners. The veterinary team in Anstruther manages an extensive range of medical requirements that include skin and coat issues along with dental problems and mobility challenges. The clinic demonstrates proficiency in managing immediate health issues such as infections and digestive alterations alongside its regular wellness visits and preventive plans. The East Neuk Veterinary Clinic serves as a critical resource for Fife families facing challenging diagnoses and the management of chronic conditions in their aging pets. Visitors frequently comment on the clinic’s communication style because it delivers messages in a straightforward, compassionate manner that’s simple to comprehend. This empowers pet owners to trust their choices regarding their animal care without doubt. A significant number of clients continue their patronage for extended periods due to consistent service delivery which enables trust building over time. The veterinary team’s expertise in both straightforward and intricate animal health subjects positions them as ideal guides for long-term pet care management. East Neuk Veterinary Clinic experiences ongoing expansion due to increasing numbers of pet owners relocating to Anstruther or seeking nearby veterinary services. Through its involvement with the local pet community the clinic establishes a system that promotes responsible pet ownership alongside vigilant animal care. An established practice in Fife stands as a dependable option for those needing both regular and emergency veterinary services. The inhabitants of Anstruther together with those from adjacent Fife regions frequently express gratitude for the proximity of East Neuk Veterinary Clinic. Whether helping new pet owners with basic inquiries or assisting longtime clients in managing special conditions, veterinary services must always maintain clarity, compassion, and consistency. This practice serves to achieve the community's fundamental function.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
12a
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental
Neurology
Ophthalmology
Surgery
Team
John Ferguson
Veterinarian
Stephen Clarke
Veterinarian
Stephen ew
Veterinarian
Edmund Gray
Veterinarian
Alasdair Renwick
Veterinarian
Suzanne Renwick
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
evie robertson
28 Apr 2018
I first met John Ferguson over 5 years ago with our first male lab Dexter who was 7 months old at the time, the prognosis for him was bleak as his ankles were in a bad way as well as having elbow prob...
I first met John Ferguson over 5 years ago with our first male lab Dexter who was 7 months old at the time, the prognosis for him was bleak as his ankles were in a bad way as well as having elbow problems. We left with a management plan until he was over a year old which he coped well on until nearly 2 then he had his first op done to fuse his ankle, the second op was done about 6 months later and gave our boy a life of pain free running which he had never known in his short 2 years of life. When our second male started having problems with his legs my own vets were certain it was not the same problem but I asked if they could send the results to John anyway and ask for his opinion. John phoned me later that day and sadly he did have the same condition and would most likely need a fusion done on at least one of his legs. Fast forward 2 years and now both my boys have had both hocks fused and have recovered well each time. I cannot thank John and his staff enough, they explained everything and I felt safe that my dogs were in the best possible hands they could be, John explained the ops again to me even though I had been through it twice before. Once again a big massive thank you from us Dexter & Bruce
George Brown
22 Apr 2018
Second visit here, very professional, always polite.my dog is very happy coming here and his leg has healed very well.
Grace Mccafferty
13 Apr 2018
Patch had his operation here and was well looked after . And the receptionist was exalent. Vets have done great for my wee boy
David Timpany
18 Feb 2018
The level of care shown to our little dog was excellent. The knowledge of the consultant was well evidenced especially in his ability to explain to us in layman's terms what was wrong and possible out...
The level of care shown to our little dog was excellent. The knowledge of the consultant was well evidenced especially in his ability to explain to us in layman's terms what was wrong and possible outcomes.
Colette Gibbons
6 Feb 2018
Our Border Collie puppy Jake had a total hip replacement at East Neuk Vetinary Clinic when he was just under a year old.
He’s fully recovered from his total hip replacement and he’s doing amazingly ...
Our Border Collie puppy Jake had a total hip replacement at East Neuk Vetinary Clinic when he was just under a year old.
He’s fully recovered from his total hip replacement and he’s doing amazingly - I’ve never seen him run around so much!
It’s so good to see him pain free and being able to run around and play with other dogs now.
Thank you so much to everyone at East Neuk Veterinary Clinic!
Karen Russell
18 Sep 2017
Yesterday morning I came up to tell you that my beautiful dog, Alfie, has been euthanised the previous evening. Despite having been registered at the East Neuk Veterinary Clinic since 2011 I had to go...
Yesterday morning I came up to tell you that my beautiful dog, Alfie, has been euthanised the previous evening. Despite having been registered at the East Neuk Veterinary Clinic since 2011 I had to go to Eden Vets as there was no way was I going to travel all the way from St Monans to Kirkcaldy to attend your Vets Now out of hours service over 45 mins away with a dog in a seizure. I managed to get Alf home after a consult but he commenced another seizure just after ten o'clock and I again contacted Eden Vets to get a home visit as stated earlier I did not want Alf to endure such a long journey in seizure, a visit which ultimately resulted in me losing my best friend. It was unhurried and done with compassion and I was left heartbroken. Today I wanted to speak with my own vet to reassure myself that I had made the right decision and that there would have been nothing else I could have done. I was told by the Receptionist that she would ask John Ferguson to call me as he was currently busy, I went home still in tears with no closure. There I waited for this phone call that never materialised. Alf had two TPLO operations at the clinic costing close to £5500 and also attended for his annual vaccinations and other minor ailments yet this does not seem to matter, you had the money and that is where the interest stops. I was beginning to get a feeling about how the clinic was going when John Ferguson refused to operate on Alf's second ruptured cruciate ligament until he was paid up front despite Alf being fully insured, instead he was content to let Alf suffer and be in pain. In fact the veterinary husband of the locum vet both whom work at the East Neuk Vet Clinic basically told his wife when she went through the back to discuss the case with him that there was nothing they could do until he could get his operation and had Alf been a footballer they would merely put it in a support and provide crutches. I don't even think he would have given pain relief, an old school vet, thankfully his wife did but the attitude shocked me. Tonight has confirmed my thoughts that the clinic no longer cares for it's clients or their pets despite ironically claiming it has high standards of patient and customer care, or maybe it only likes the ones that are its favourites. I feel extremely let down and disappointed by this clinic and I have no doubt that you will delete this post, but just maybe you should look again at why you are in this business.
Margaret Smith
31 May 2017
Good vets and excellent skills
James MacPherson
25 Feb 2017
Can't praise the surgeon Humberto Abreu, and staff enough, very professional and friendly service from all, procedures were well explained before and after the operation. More than happy to give a go...
Can't praise the surgeon Humberto Abreu, and staff enough, very professional and friendly service from all, procedures were well explained before and after the operation. More than happy to give a good review.
Guy Griffiths
11 Nov 2016
East Neuk vets are 100% trustworthy & reliable - very friendly too
catriona bowie
25 Oct 2016
Brilliant first class people. Excellent at what they do
malcolm mckenzie
19 Jun 2016
My dog loki (labrador pointer cross) was hit by a car, partially rupturing his cruciate ligament, then 3months later while swimming with me he kicked a boulder beneath him and tore it completely!! Whe...
My dog loki (labrador pointer cross) was hit by a car, partially rupturing his cruciate ligament, then 3months later while swimming with me he kicked a boulder beneath him and tore it completely!! When taken to East neuk vets he had a t.p.l.o (tibial plateau leveling operation) to help him live a decent life! I understood this was a big operation, and because of the size and energy levels of loki it maybe a short term fix, at least resulting in arthritic symptoms!! It has since been three and a half years and I'm delighted to say loki is better than ever greyhound fast has a 7foot leap & swims like a seal! Both my other bitches love him leading the pack again! So thank you with all my heart for giving my dog / dogs a new lease of life very much appreciated!!!!
Xander Myles
14 Jun 2016
Specialists in leg and hip injuries - operated on our young dog's arthritic hip replacement and given her a new lease on life. We owe them a depth of gratitude. Could not recommend enough.
Joan Porter
27 Dec 2015
Always received the best care and treatments for my pets. All the staff go out of their way to help both animals and there owners. First Class Veterinary Care over the years.
Tom Beeston
2 Oct 2015
As a vet, refer frequently to John and his team. Have only ever received first class service. Animals come back fixed, clients impressed. Have also received a lot of very helpful telephone advice, ...
As a vet, refer frequently to John and his team. Have only ever received first class service. Animals come back fixed, clients impressed. Have also received a lot of very helpful telephone advice, freely given. In addition, been very impressed with East Neuk in not carrying out surgery where conservative treatment will work just as well. Certainly a very animal centred practice.
Rachel Hall
2 Jun 2015
Very thankful to John & his team for the wonderful care they have provided for my collie Glen.Glen was diagnosed with bilateral hip dysplasia at 7 months old & has since had 2 operations by John - 1 T...
Very thankful to John & his team for the wonderful care they have provided for my collie Glen.Glen was diagnosed with bilateral hip dysplasia at 7 months old & has since had 2 operations by John - 1 TPO & 1 hip replacement.John has been a complete hero; not just in terms of his expertise (which obviously played the biggest part!),but also in how he has been so calm & reassuring. Everyone,from the reception staff to the nurses are wonderful - so caring & always ready to listen to any worries/questions you have.It speaks volumes that Glen was always desperate to get into the surgery - he obviously has good memories of the staff,as I literally have to drag him into our local practice!I will be forever grateful to the team at East Neuk.I only wish the surgery was closer to home so that I could have them as my local vet!
MrCameronian
2 Jun 2015
Must say having referred literally dozens of cases to East Neuk I've never had one adverse client response; everybody makes mistakes, I would imagine it was a busy day in what is a very busy practice....
Must say having referred literally dozens of cases to East Neuk I've never had one adverse client response; everybody makes mistakes, I would imagine it was a busy day in what is a very busy practice.
Rachel H.
2 Jun 2015
Very thankful to John Ferguson and his team for the wonderful care and help they have provided over the last year for my border collie Glen. My local vet diagnosed Glen with bilateral hip dysplasia wh...
Very thankful to John Ferguson and his team for the wonderful care and help they have provided over the last year for my border collie Glen. My local vet diagnosed Glen with bilateral hip dysplasia when he was just 7 months old. We were referred to John last summer for a consultation appointment where he took X-rays and did the necessary investigations. The right hip was a candidate for salvage surgery, so it was arranged for Glen to stay over night at the practice and have his first operation the next morning. Glen recovered well after surgery and within 12 weeks he had a perfect right hip! He was coping well with having the one good hip so we let him enjoy life until we felt it was necessary to get the hip replacement done on his left side. This takes us up to April this year, when I noticed that Glen had started to show some stiffness. So along we popped to East Neuk to see John and it was agreed that it was time to perform the hip replacement. Eight weeks on and Glen has just had his checkup appointment and things are looking fantastic! Throughout this stressful and upsetting time John has been a complete hero; not just in terms of his expertise (which has obviously played the biggest part!), but also in how he has been so calm and reassuring. It really have me the confidence to stay strong whilst all this scary stuff was happening to my poor puppy. The reception staff are all wonderful and caring and always ready to listen to any worries/questions you have, even the stupid stuff. John was always there to talk to if you needed his guidance on anything. He even brought one of my appointments forward to give me peace of mind over something which was bothering me - turned out to be nothing at all, but he wanted me to be reassured so kindly squeezed us in a week early. They are all very sympathetic. It speaks volumes that Glen was desperate to get into the clinic today - he obviously has good memories of the staff there, as I literally have to drag him into our local vets!
Elaine Halligan
18 Aug 2014
Sadly did not have a good experience recently at East Neuk Vets. Took my working cocker along with a broken toe only to find after investigation and x rays that they bandaged and supported the wrong f...
Sadly did not have a good experience recently at East Neuk Vets. Took my working cocker along with a broken toe only to find after investigation and x rays that they bandaged and supported the wrong foot! Everyone makes mistakes and making amends is a big part of this process as is listening to your clients. An apology was issued but sadly my feelings were not listened to.Listening is a skill that unfortunately was not present and I was told on two occasions by both practice manager and owner that I should be happy as there was no extra cost to redo the support and bandages! I would have expected no less! Left wondering if the value of making money takes precedent over client care :-(
FAQs
Where is East Neuk Veterinary Clinic located?
East Neuk Veterinary Clinic is located at Station Road, Netherton Estate, NULL, Anstruther,Scotland KY10 2DW. It's easily accessible to pet owners in the Anstruther area and surrounding communities.
What are the opening hours for East Neuk Veterinary Clinic?
East Neuk Veterinary Clinic is openMonday 08:00 AM - 18:00 PM, Tuesday 08:00 AM - 18:00 PM, Wednesday 08:00 AM - 18:00 PM, Thursday 08:00 AM - 18:00 PM, Friday 08:00 AM - 18:00 PM. It is closed on Saturdays. It is closed on Sundays.
How can I book an appointment at East Neuk Veterinary Clinic?
You can book an appointment online with East Neuk Veterinary Clinic via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does East Neuk Veterinary Clinic offer?
East Neuk Veterinary Clinic in Anstruther offers a range of veterinary services, including Dental, Neurology, Ophthalmology, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does East Neuk Veterinary Clinic offer pet dental care?
Absolutely. East Neuk Veterinary Clinic offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at East Neuk Veterinary Clinic?
East Neuk Veterinary Clinic provides spaying and neutering services for pets. Their veterinary team in Anstruther has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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