Cameron And Greig

Just check overs but handled in a very professional& friendly way. They've handled two of my dogs final moments which is never easy but all staff showed incredible patience & sympathy. Highly recommended. Read Less

Feeling saddened that Vets, Cameron and Grieg felt the need to hide behind their insurance company rather than agree that their standard of care was not the professional level one would expect. Complaint sent to the Royal College of Veterinary Surgeons now. To: Cameron Grieg Veterinary Surgeons, Ardmohr, Stirling Road, Milnathort KY13 9XR Dear George or Ian. It is unfortunate that we feel the need to make such a complaint but in all honesty we feel that there has been a catalogue of errors in your practice over a sustained period of time that it needs to be raised. 1: You will remember that we wrote to you back in 2014 where your practice had failed to diagnose Foxy (Japanese Spitz Bitch) with a life threatening Pyometra that was diagnosed in under 40 minutes at the Royal Dick. We wrote to you and a verbal apology was made with an offer to waive some of the costs that we had incurred. 2: The same Foxy was seen to by your Practice earlier on this year over a suspected leg injury. Painkillers and time passed but the injury never healed. On further investigation in June this year, your Practice diagnosed by X-Ray Terminal Bone Cancer. We were obviously traumatised that something that was initially diagnosed a leg injury was now terminal. We requested a biopsy and on the return in July we found out that it wasn't bone cancer but a surface Tumour and we were advised to get the leg removed. We agreed and on the allotted day for surgery we were informed that the cancer had spread significantly to her throat and chest and the leg operation was cancelled. X-rays were the only evidence of this. We have now accepted that we will lose Foxy in a short period of time but often wonder what options would have still had been available to us if the correct diagnosis and investigations (Ultrasound, MRI, etc) at the first consultation. At this time Foxy still is still bright but obviously in pain with her tumour'd leg. We are getting a second opinion on whether (for her comfort) we should still remove the leg. 3: Frostie (Japanese Spitz Bitch) attended your Practice shortly before we left for holiday in early August for not eating, sickness and bad diarrhoea. It appears that the consultation was "lightweight" and no blood samples, x-rays, ultrasound or cat scans taken for analysis. The prognosis was either hepatitis or a bad gastroenteritis. Tablets were issued with a watching brief. We left to travel to the Lake district on Saturday the 5th of August and on arriving in Windermere we noted that Frostie had become lifeless and her gums were sticky, a sign of dehydration. We rushed her to Oakhill Veterinary Group and left her overnight to have some fluids. You can imagine how surprised we were to find out that after a scan the consultant had diagnosed Pyometra! The question has to be asked how the Cameron and Grieg Practice failed to spot another Pyometra less that 3 years on from the issue noted above with Foxy in part 1? In reviewing my communication to your practice in 2014 there was two questions/suggestions highlighted re the Foxy Pyometra: 1: Lack of a blood test on the Saturday. In hindsight, it would have probably been more than useful if Foxy had a blood test on the first visit on the Saturday. 2: Misdiagnosis of the Pyometra: The consultant vet at the Royal Dick Vet Hospital asked a number of questions relating to her season/spayed/given birth etc. I do not think the same questions were asked at Cameron Grieg and it was obvious that within 40 minutes the vet at the Dick Vet knew exactly what they were looking for. When we got home we had a number of calls with friends who all have dogs. It appears that knowledge of Pyometra was common enough to them all, and when we researched the symptoms on the internet we could not believe how this was missed. It appears that Cameron and Grieg have not learned from the 2014 incident that nearly cost us Foxy and which, in 2017, nearly cost us the life of Frostie. Whilst Frostie was recovering in Windermere, we explained to our Vet there what she had been diagnosed with by Cameron Grieg. They issued a full report (which we are happy to provide) explaining there was no hepatitis and the stomach problems was probably due to the inflammation of the Pyometra. He noted that they removed 1kg of pus and tissue from Frostie. The cost of this emergency operation was £1300, along with £50 of diagnosis/tablets that Frostie received at Cameron Grieg. We keep asking ourselves why such a well known and routine condition needs to wait until the dog is at death's door and we need emergency care at top cost to resolve it? We think that it is only fair that your Practice is allowed to respond to the above before we go the RCVS Complaint Process. We think that 14 days is a suitable time to reply but would understand if you need further time on request to collate your response. Read Less

Cameron and Greig are the best vets in Scotland my two cats have been looked after over 2 year period and without reservation I would go nowhere else in this world sadly both my cats have now left this world but when they were in pain michele looked after fluffy who had a femoral tumour with dignity till the end . Simon is also a great guy who was so good with Lucy. Lisa is without a doubt the most considerate and caring vet I have ever met she recently treated my dear Lucy until she passed away yesterday with such kindness and respect she had tumour back of throat nothing could be done she gave me time to take it all in and palliative care with such dignity I will never forget her for what she did for Lucy and me was so meaningful gave us few weeks to just never be apart special moments over xmas and new year videos and photos I will have forever because of her exceptional professional care this lady is unique she has qualities not many people have of kindness and professionalism to a standard that is without question the best I have ever had and so rare . Thank you Lisa for helping us to say goodbye with love and peace of mind .and Brenda who is loveliest lady at in stenhouse rd and all staff st Milnathort . Respectfully yours Marilyn NicolRead Less

Honestly don't know what we would do without all the vets at Cameron and Greig. We have 14 bullbreed show dogs and a Chihuahua (called Lade Gaga) We are in and out the vets constantly thankfully for just minor ailments , but more recently dogs requiring lifesaving treatments. My animals are always treated with the greatest of care. We recommend Cameron and Greig to everyone and will continue to do so . FIVE star review from Real Steel Bullyz . Read Less

I have been a client at Cameron and Grieg for 6 years. We recently had two emergencies with one of our dogs who required an operation and stitches in his ear. 6 weeks on and you wouldn't even know that he has had stitches. I cannot thank the vets and staff at Cameron and Greig enough for the care we received and the time taken when over protective owners contacted them at odd times. Thank you. Read Less

I have been a client for 21 years and cannot praise them highly enough. I have owned several cats during this time and I have had great support especially during very difficult and sad times. George and Michelle Silvera have always been fantastic and I would recommend this practice to everyone in this area! Anna Martin was so understanding when my wee Siamese boy was diagnosed with a nasal lymphoma and the prognosis was very poor. Even with chemo the best we could hope for was 6months. But with her determination and dedication we had him for another 4 years with a great quality of life.Read Less

I am absolutely disgusted with the treatment I revieved from Cameron and Greig vets in Cowdenbeath tonight. I called only a few days ago to register my puppy. An appointment was made for tonight to get him a check up. On arrival I was greeted by a rude receptionist telling me that I had got the appointment wrong as they don't have a surgery at that time of night, she then continues to question that I was even at the correct vets even though my dogs details were on their register and as though I was incapable of knowing which vets I had called. I received no apology for this clearly being their error. She then failed to give me the option of booking another appointment which resulted in me walking out of the practice. I would 100% not recommend them. Read Less

I've used C & G at Cowdenbeath & Milnathort for over 12 years for both our pets & rescue animals and wouldn't go anywhere else. Staff are friendly, helpful, approachable & supportive and most importantly they put the care of the animals first & foremost.Read Less