Vets Now Kirkcaldy
Kirkcaldy, Fife
General Info
Vets Now Kirkcaldy is proud to be a respected name in the local community. Pet owners appreciate the clinic’s commitment as well as the detailed attention and explanations given at every stage. Whether it is an early wellness visit or a complicated long-term illness case, the team approaches its work with empathy and precision. Services typically provided by the clinics include Microchipping, Dental Care, and Vaccinations. Clients emphasize the serene atmosphere, attentive personnel, and the sense of partnership and trust they feel upon each visit. This practice is an integral part of the region’s veterinary community. The veterinary team supports pet owners as they navigate treatment choices with clarity and reassurance. Additionally, they assist pet owners in understanding treatment options and making informed decisions. The veterinary team must be aware of the fact that pet owners are also affected and offer guidance on treatment decisions. The team also assists pet owners in making informed decisions about their pets’ care, ensuring they are well-supported throughout the treatment process. The veterinary team also helps pet owners feel confident and clear about the decisions they make for their pets’ treatment. The veterinary team assists pet owners in navigating the decisions that need to be made concerning their pets’ treatment. The veterinary team supports pet owners by assisting them in navigating treatment choices. They also help pet owners understand treatment options when the time comes, which reduces anxiety. The veterinary team assists owners by providing compassionate support and guidance as they navigate decisions regarding their pet’s illness. The veterinary team also assists pet owners in understanding the treatment choices for their pets and making informed decisions. The veterinary team assists pet owners in making informed choices regarding their pets’ care. They also facilitate the understanding of the treatment options by pet owners and assist them in making informed decisions. The veterinary team aids pet owners in understanding treatment options. The veterinary team assists pet owners in understanding the available options and making decisions regarding their pets’ treatment. The team assists pet owners in understanding the treatment options and choices.
Team
Jarlath Busby
Veterinarian
Neil Geddes
Veterinarian
Susan Bell
Veterinarian
Fiona Burnet
Veterinarian
Alison Cheshire
Veterinarian
Jane Hunter
Veterinarian
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
MARIA JULIA PALKA
22 May 2023
REPORT
Totally disapointing. I have not been given information about my cat's test results. I was dismissed, told they would call me back and no one called. When I went there in person, I was also told tha...
Totally disapointing. I have not been given information about my cat's test results. I was dismissed, told they would call me back and no one called. When I went there in person, I was also told that no one has time for me. Joke. Not recommend
Tom
4 Mar 2023
REPORT
Very professional. I saw a lovely lady vet, German I think with my dog. Not only did she consider every possibility of what could be wrong with my dog, she discussed each step of the treatment. I was ...
Very professional. I saw a lovely lady vet, German I think with my dog. Not only did she consider every possibility of what could be wrong with my dog, she discussed each step of the treatment. I was quoted all the way. There are a lot of negative reviews on this about st Clair vet but they are actually for vets now. I’ve been assured that they are separate companies but vets now just rent the building. Keep up the good work st Clair!
Jackie pratt
8 Mar 2022
REPORT
A massive thanks to everyone who made my dog see again all staff are so friendly and the service I receive is excellent
Tracey
15 Dec 2021
REPORT
After my pet having surgery and making arrangements with a senior partner to pay any outstanding balance after insurance I was harassed constantly for balance even though I was making payments to them...
After my pet having surgery and making arrangements with a senior partner to pay any outstanding balance after insurance I was harassed constantly for balance even though I was making payments to them and then I was surprised to be contacted by Debt Collectors who were surprised when told I was making payments to this Money Hungry practice directly ,Practice manager was Rude and Very Arrogant and unwilling to listen account was paid in full as agreed with senior partner BewareThis Practice Stay Clear Of Them
Adrian Taborek
28 Jun 2021
REPORT
on Saturday, June 26, 2021 my female was getting ready to give birth to puppies. I was afraid that something might be wrong, so I called the vet asking for a visit. I called 7 times each time I was to...
on Saturday, June 26, 2021 my female was getting ready to give birth to puppies. I was afraid that something might be wrong, so I called the vet asking for a visit. I called 7 times each time I was told it was normal. in the afternoon I was admitted. the lady who received me asked immediately if the dog was insured. I replied that no, and that if a larger amount would be needed, it would be enough for me to call and pay. Mrs. SILVIA LEVORATO made me pay for everything before the service. I paid and 30 minutes later she returned the dog to me, claiming she had one injection and put her finger in my dog's body and that the rest of the money would be returned to me. then she ends the shift and I take the dog home. at home my dog almost died. went overnight for emergency. I live 2 minutes away from the vet and Mrs. SILVIA LEVORATO wrote only lies to wash my hands, I also have witnesses and Scottish friends who called and tried to arrange a visit with my dog. As a result, my bitch barely survived and one of the puppies that I resuscitated myself fell asleep 2 days later because Mrs SILVIA LEVORATO did not help my pet. for her it was more important if the dog had insurance and if I was solvent. I will be issued a personal staitman regarding my dog's risk of losing his life and losing the life of one of the puppies. I have photos of witnesses and a video surveillance as evidence. a person who cares for animals only for money should change jobs, not be a vet. I advise against all clients these ladies
Amanda Mahoney
17 Jan 2021
REPORT
I would just like to say thank you for returning my dog who went missing today while i was scooping the poop in my garden
Jim Harden
8 Jul 2020
REPORT
Cannot fault the team at St Clair. Had to have our little Princess Poppy put to sleep last week. Staff were excellent. Despite the current Covid the level of care and compassion both to Poppy and myse...
Cannot fault the team at St Clair. Had to have our little Princess Poppy put to sleep last week. Staff were excellent. Despite the current Covid the level of care and compassion both to Poppy and myself was amazing. I expected to have to say goodbye in the car park but was allowed, subject to precautions, to go in with her to say goodbye in private.
Sadly the same cannot be said for the out of hours service. Took one of our other dogs for emergency treatment. Staff were very "matter of fact". Had better service when I took my car to local garage. Staff seemed disinterested and not listening when we explained her previous treatment. Treatment was not explained and reason for changing medication was given as "this is better".
It's a pity that Neil and his great team are saddled with such a poor out of hours service.
Alexandre
18 Jun 2020
REPORT
Very good profesional staff. Very loving and great care for animals. Trust them 100%.
Shirley Christopher
24 Mar 2020
REPORT
Our dog Albie required urgent surgery following a freak accident when he cut his leg to the bone on Boxing Day . We believe serious errors of judgement were made in regards to his treatment. Despite a...
Our dog Albie required urgent surgery following a freak accident when he cut his leg to the bone on Boxing Day . We believe serious errors of judgement were made in regards to his treatment. Despite a serious wound he was discharged into our care without antibiotics or a dressing for an open wound . We questioned this and were told it was unnecessary yet less than 48 hours later our dog had a severe infection which has required months of treatment and a secondary wound caused by neurotic tissue . Our dog almost lost his life yet our complaint was not responded to appropriately and was passed on to the insurance company who were dismissive and unwilling to consider mediation . This company has an overriding concern about finance and no concern for animal welfare - We have been horrified by this group and the la of concern for animal welfare . Our dog still has an open wound and ongoing treatment .
TJZone8
15 Jul 2018
REPORT
Just Got a quote for my Gerbil who has been in a fight due to de-clanning, It was for a sunday they wanted £90.00! We were quoted £28 at vets4pets in pets at home but they can't see him today, and we ...
Just Got a quote for my Gerbil who has been in a fight due to de-clanning, It was for a sunday they wanted £90.00! We were quoted £28 at vets4pets in pets at home but they can't see him today, and we just got quoted £19.20 for an appointment today! at albavets :) so I'd advise avoiding vetsnow, It sounds like they grossly inflate the prices at vetsnow! FYI a gerbil costs about £12 to buy from a shop
claire horridge
3 May 2018
REPORT
I would like to Leave my negative feedback about vets now as they done nothing with my animal they just brought her back 4mins later dead! I called them up and explained my pregnant chinchilla was die...
I would like to Leave my negative feedback about vets now as they done nothing with my animal they just brought her back 4mins later dead! I called them up and explained my pregnant chinchilla was dieing! She said I’ll go speak to the vet on what to do. She said bring her down ASAP. I did but they took 10mins to open the door. And when I finally saw the vet surgeon she said she’s never worked with chinchillas and she wouldn’t be able to treat it in any way! Or give her a jag to induce her she said she couldn’t do that either she said I will not operate on her my partner went what! So why did u tell us to bring her down. She said I can take her to the back to get her on air but she came back 4 mins later holding her saying you pretty much brought her in dead she had no chance and said she’s not made it! We was devastated and still are! They have killed 3 of my chinchillas now! They can’t save animals life’s!! They kill them! The surgeons name was Ashleigh fann
Jasmin Lowe
16 Mar 2018
REPORT
Fantastic Staff, they know what they are talking about!! :) Highly recommend this for anyone with small furries like rabbits etc
Kate Johnson
6 Mar 2018
REPORT
Always very helpful and great with our furbabies. 😊😊
T Ford
4 Mar 2018
REPORT
Vets now are a disgusting, money grabbing company, avoid at all costs
St Clair veterinary group provide a great service, just ashame that their out of hours is handled by a disgusting company
Neil Jarvie
29 Dec 2017
REPORT
Firstly, I have nothing but admiration for the service provided by St. Clair Vet Group where I have been a customer for 25 years.
However, Vets Now, operating from St. Clair's building is a complete...
Firstly, I have nothing but admiration for the service provided by St. Clair Vet Group where I have been a customer for 25 years.
However, Vets Now, operating from St. Clair's building is a completely different experience. This company is a money generating machine praying on unsuspecting pet owners requiring emergency care. I won't bore you with the story as it ended up being a 7 month saga of belligerence but some low points include:
1. £160 initial consultation fee on a Sunday afternoon as it's "out of hours' (normally £36)
2. Unnecessary procedures designed to increase overall costs
3. Recommendations for treatment not supported by the Vet's own notes
4. "Client Care" that treats customers like fools (we're not)
Within 7 hours of being admitted my cat was apparently at risk of imminent heart failure. In fact she was constipated. Total bill... £730.
My advice, if your Vet uses this company for it's out-of-hours service find another practice that doesn't. This company is proliferating across the country with monopolies in some towns so go check now before you have no choice. Inglis Vet's are about to open a new practice in Kdy and operate their own out-of-hours service. Sadly, due to Vets Now I am moving our 5 pets to Inglis.
Finally, beware of the reviews for Vets Now on here. If you read them many are referring to St. Clair, NOT Vets Now. They are DIFFERENT COMPANIES trading from the same premises.
Karen Lennox
27 Dec 2017
REPORT
This vet is disgusting
Waited 3 hours to be seen to get an estimate of between £100 tp £1000
Then took a massive deposit and we were sent home and told to call later . We called 4 hours later and the...
This vet is disgusting
Waited 3 hours to be seen to get an estimate of between £100 tp £1000
Then took a massive deposit and we were sent home and told to call later . We called 4 hours later and they still did not know what was wrong with the cat as they had not had time to look as him .
Now our cat has never been left anywhere before so we were worried he would become distrested . When we called back again we told then we were coming to cillect the cat and would take him to our own vet in the morning .
The attitude changed ....
And when we went to collect him the staff were extremelly rude and nasty .
So in all it cost us an afternoon into late evening and €160 and still dont know what is wrong with our cat
Terrible shocking service
David smith
25 Mar 2017
REPORT
BEWARE ! This Vets will financially rape you when you are at your most vulnerable.Your pet will be used as a commodity to feed their greed. AVOID AT ALL COSTS
Claire Milne
20 Feb 2017
REPORT
We were referred to Neil Geddes with our pug Bear with non healing eye ulcers. Can't thank you enough. Highly recommend you and your great advice xx
Claire Coleman
20 Feb 2017
REPORT
Had to take pet rabbit to emergency hospital over the weekend , they were so good and friendly I had no doubts leaving him, both vets and reception were so helpful and kind and showed genuine care
Alanna Cochrane
1 Feb 2017
REPORT
Vets are excellent here. Never had a bad 1 in the 20 years we have been going.
Helen Liddell
11 Jan 2017
REPORT
Our Kara was in at the leven practice today for a routine health check. We were greeted by the lovely Lindsay who gave Kara a warm welcome then in to see the vet Alan was brilliant so relaxed and tak...
Our Kara was in at the leven practice today for a routine health check. We were greeted by the lovely Lindsay who gave Kara a warm welcome then in to see the vet Alan was brilliant so relaxed and taking time with advice for us to keep Kara healthy and happy . I'm so happy we picked yous to care for our dog thank you all keep up the great work
Cheryl Easton
4 Jan 2017
REPORT
I very much appreciate the professional and compassionate care my dog and I were given at a very difficult time.
Christine Bett
31 Dec 2016
REPORT
From the first time I entered the surgery with my somewhat eccentric staffy Miki with an eye ulcer to the last time I entered on Boxing Day to hv to make the decision to put my boy to sleep , I wish I...
From the first time I entered the surgery with my somewhat eccentric staffy Miki with an eye ulcer to the last time I entered on Boxing Day to hv to make the decision to put my boy to sleep , I wish I could rate you all more thn a 5.... The care has always been second to none and no more so on that day.... patience, kindness and understand and more so gentleness as you covered my boy and layed him to rest while we soothed and comforted him.... You made a heartbreaking day a little more bearable.... St Clair's and Vets Now.... x
Debbie McEwan
22 Dec 2016
REPORT
Brilliant service dont think i would have my wee dog with me now if it wasnt for all the amazing staff
Danielle Wilson
20 Nov 2016
REPORT
Absolutely fantastic! Had to take my cat Alfie in out of hours last night. From the first phone call with Corrie who helped me realise he may have been hit by a car, to getting him there to Nina (vet)...
Absolutely fantastic! Had to take my cat Alfie in out of hours last night. From the first phone call with Corrie who helped me realise he may have been hit by a car, to getting him there to Nina (vet) was amazing (think they may be Vets Now staff). Not only did they deal with Alfie in a calm and collected and LOVING manner, they also made sure I knew what to look for when I brought him home. All in all, for a horrible situation they made it so much easier. Thank you!
Louise Taylor
2 Nov 2016
REPORT
Our dog was injured in an accident in the summer when we were on holiday and we took her here basically because they agreed to see her immediately. The undoubtedly saved her life by continuing to wo...
Our dog was injured in an accident in the summer when we were on holiday and we took her here basically because they agreed to see her immediately. The undoubtedly saved her life by continuing to work with her when it looked very bleak and liaising with the vet school in Glasgow to get advice on the latest neurological treatments. We spent two days sitting with her while they gave continuous intensive care. They continued to run their vet practice around us and we believe that allowing us to be with her aided her recovery. We cannot praise them highly enough - the way both our dog and we were treated was compassionate and highly professional. Thoroughly recommended.
Nikki Christie
8 Oct 2016
REPORT
Thank you so much for looking after our puppy Frankie, he hurt his leg on Thursday which resulted in him having an operation on Friday. Was given emergency appointment straight away at Woodside Thursd...
Thank you so much for looking after our puppy Frankie, he hurt his leg on Thursday which resulted in him having an operation on Friday. Was given emergency appointment straight away at Woodside Thursday afternoon and then seen at Kirkcaldy branch for X-ray then operation the following day. Would like to thank all the staff at both Woodside and Kirkcaldy branches for their excellent care xx
Andy Lorimer
6 Oct 2016
REPORT
The quality of Veterinary service, Professionalism, friendliness and the genuine concern, shown by the Vets, the Girls on reception and all the Veterinary Nurses, is Second to None! We recently had to...
The quality of Veterinary service, Professionalism, friendliness and the genuine concern, shown by the Vets, the Girls on reception and all the Veterinary Nurses, is Second to None! We recently had to have 2 of our dogs 'put to sleep' approx 3 months apart, for different reasons. The Vet that helped my Wife and I through a couple of difficult times and ensured the dogs passed away as comfortably as possible, is a lovely lady, an excellent Vet and a caring, compassionate person. Nikki & I would like to thank Barbara, for everything and say that this extent of 'care' the dogs and we received, is indicative of St. Claire's and all it's Staff! Thank you. PS.......Now you have the 'pleasure' of Loki and of course Kizzi
Miss Kate Wilson
5 Oct 2016
REPORT
Avoid this vetenary GROUP. They completely missdiagnosed my Molly almost died, just kept giving her antibiotics and lots of expensive treatment that was not required. i took her to another vet and she...
Avoid this vetenary GROUP. They completely missdiagnosed my Molly almost died, just kept giving her antibiotics and lots of expensive treatment that was not required. i took her to another vet and she was quickly diagnosed properly and treated easily and INEXPENSIVELY!!
They are only interested in your MONEY. Pay attention and you soon figure it out for yourself.They mostly employ newly qualified inexperienced vets.
But in Fairness there are a some really nice people working there.
Unfortunately Its geared for extracting as much cash from you as they can get away with. They're simply playing on your emotional attachment to your pet.
Ian Murdoch
3 Oct 2016
REPORT
The guys and girls that work there are great. my dog had to get put to sleep on Wed 28th September. He was called shadow and they was great with the way they handle him and me. Thank you for the 11yea...
The guys and girls that work there are great. my dog had to get put to sleep on Wed 28th September. He was called shadow and they was great with the way they handle him and me. Thank you for the 11years of looking after him when he was not well.
Terry Smith
27 Sep 2016
REPORT
My cat was seen on a total of five different occasions over a TWO WEEK period with the same underlying problem. Each time they failed to diagnose her and basically pumped her full of antibiotics each ...
My cat was seen on a total of five different occasions over a TWO WEEK period with the same underlying problem. Each time they failed to diagnose her and basically pumped her full of antibiotics each time... It was eventually diagnosed on the fifth occasion by an extremely competent and decisive Amercan vet who took action to have her operated on... Sadly this was too late for her. The total cost for basic incompetence was over 2000. She died shortly after undergoing the knife as she was too weak by the time of eventual action being taken.
NOTE: There was no after surgery care she died soon after.
I would liken this practice to a well known fast fit practice that's driven by sales and not service.
I can only advise to stay well clear of this establishment. Having spent over 2000.. this more than qualifies me to do so.
Lynne Wilson
1 Sep 2016
REPORT
Thanks to your wonderfully patient and calm vet and vet nurse (sorry, I didn't get their names, but both females - my appointment was 1640). Vet nurse had to don her huge protective gloves to deal wi...
Thanks to your wonderfully patient and calm vet and vet nurse (sorry, I didn't get their names, but both females - my appointment was 1640). Vet nurse had to don her huge protective gloves to deal with Harvey, who is usually a very laid back, carefree boy (hard to believe!), but turned into the devil cat today. Anyway, all of your staff, from reception, vet nurses, to vets are so amazing, calm and reassuring. I wouldn't go anywhere else (unless Harvey is barred!)
Martin Kennaway
30 Jan 2016
REPORT
Our little kitten is now on a drip at a decent vets in Milnathort fighting for its life because of St Clair Vetinarys complete incompetence. More interested in how much money they can make than taking...
Our little kitten is now on a drip at a decent vets in Milnathort fighting for its life because of St Clair Vetinarys complete incompetence. More interested in how much money they can make than taking care of animals. Our kitten was diagnosed and getting treatment within minutes at the decent vet. This lot just sold us medication that had no relevance to what was actually wrong.
Brian Mathers
14 Aug 2014
REPORT
We recently lost our cat Sooty. He had been with our family for 18 good years and gave us lots of love an attention albeit at times on his terms. He took a turn during the weekend of 9th August 2014 a...
We recently lost our cat Sooty. He had been with our family for 18 good years and gave us lots of love an attention albeit at times on his terms. He took a turn during the weekend of 9th August 2014 and we knew this time things were not good, and we saw it in Sooty's eyes. As an animal lover you will know the heart wrenching agony you go through when you are forced to say goodbye. Never easy.
We have had and continue to have a relationship with St Clair Veterinary Group who again at this very difficult time are there for you providing the best level of support no matter what the circumstances are. We couldn't ask for a better vet service in our community.
Today a sympathy card from Rosie just summed up how caring a veterinary practice this is to go to all that bother. Fife's best I would say. Thanks again to everyone there, and we know Sooty is now in fields of green amongst our other adorable and unforgettable pets that have gone before him. And some day us and our beloved pets will all spend great times together again in those fields of green.
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FAQs
Where is Vets Now Kirkcaldy located?
Vets Now Kirkcaldy is located at 2 Pottery St, Kirkcaldy, Fife KY1 3ET. It's easily accessible to pet owners in the Kirkcaldy area and surrounding communities.
What time does Vets Now Kirkcaldy open and close each day?
Vets Now Kirkcaldy is open Monday 12:00 PM - 24:00 PM, Tuesday 12:00 PM - 24:00 PM, Wednesday 12:00 PM - 24:00 PM, Thursday 12:00 PM - 24:00 PM, Friday 12:00 PM - 24:00 PM. On Saturdays, it's open 12:00 PM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Vets Now Kirkcaldy open on Saturdays?
Yes, Vets Now Kirkcaldy is open on Saturdays. Their Saturday hours are 12:00PM to 24:00 PM.
Does Vets Now Kirkcaldy offer emergency or 24-hour services?
Yes, Vets Now Kirkcaldy provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Vets Now Kirkcaldy?
You can book an appointment online with Vets Now Kirkcaldy via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Vets Now Kirkcaldy offer?
Vets Now Kirkcaldy in Kirkcaldy offers a range of veterinary services, including 24 Hour Emergency, Bloodwork, Boarding, Dental Care, Emergency Care. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Vets Now Kirkcaldy offer vaccinations for pets?
Yes, Vets Now Kirkcaldy provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Kirkcaldy clinic.
Does Vets Now Kirkcaldy offer pet dental care?
Absolutely. Vets Now Kirkcaldy offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Vets Now Kirkcaldy provide boarding or kennel services?
Yes, Vets Now Kirkcaldy has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Vets Now Kirkcaldy?
Vets Now Kirkcaldy provides spaying and neutering services for pets. Their veterinary team in Kirkcaldy has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Vets Now Kirkcaldy microchip my pet?
Yes, Vets Now Kirkcaldy offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
12:00 PM – Invalid Close
Tuesday
Tue
12:00 PM – Invalid Close
Wednesday
Wed
12:00 PM – Invalid Close
Thursday
Thu
12:00 PM – Invalid Close
Friday
Fri
12:00 PM – Invalid Close
Saturday
Sat
12:00 PM – Invalid Close
Sunday
Sun
Open 24 Hours
Services
24 Hour Emergency
Bloodwork
Boarding
Dental Care
Emergency Care
Internal Medicine
Microchipping
Neurology
Oncology
Orthopedic Surgery
Puppy and Kitten Care
Surgery
Telehealth
Vaccinations
Popular Hours
6a
12p
6p
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Is this your business?
CLAIM IT HEREIncorrect information? Let us know
Vets Now Kirkcaldy
Kirkcaldy, Fife
Book an Appointment
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General Info
Vets Now Kirkcaldy is proud to be a respected name in the local community. Pet owners appreciate the clinic’s commitment as well as the detailed attention and explanations given at every stage. Whether it is an early wellness visit or a complicated long-term illness case, the team approaches its work with empathy and precision. Services typically provided by the clinics include Microchipping, Dental Care, and Vaccinations. Clients emphasize the serene atmosphere, attentive personnel, and the sense of partnership and trust they feel upon each visit. This practice is an integral part of the region’s veterinary community. The veterinary team supports pet owners as they navigate treatment choices with clarity and reassurance. Additionally, they assist pet owners in understanding treatment options and making informed decisions. The veterinary team must be aware of the fact that pet owners are also affected and offer guidance on treatment decisions. The team also assists pet owners in making informed decisions about their pets’ care, ensuring they are well-supported throughout the treatment process. The veterinary team also helps pet owners feel confident and clear about the decisions they make for their pets’ treatment. The veterinary team assists pet owners in navigating the decisions that need to be made concerning their pets’ treatment. The veterinary team supports pet owners by assisting them in navigating treatment choices. They also help pet owners understand treatment options when the time comes, which reduces anxiety. The veterinary team assists owners by providing compassionate support and guidance as they navigate decisions regarding their pet’s illness. The veterinary team also assists pet owners in understanding the treatment choices for their pets and making informed decisions. The veterinary team assists pet owners in making informed choices regarding their pets’ care. They also facilitate the understanding of the treatment options by pet owners and assist them in making informed decisions. The veterinary team aids pet owners in understanding treatment options. The veterinary team assists pet owners in understanding the available options and making decisions regarding their pets’ treatment. The team assists pet owners in understanding the treatment options and choices.
Business Hours
Monday
12:00PM-24:00PM
Tuesday
12:00PM-24:00PM
Wednesday
12:00PM-24:00PM
Thursday
12:00PM-24:00PM
Friday
12:00PM-24:00PM
Saturday
12:00PM-24:00PM
Sunday
00:00AM-24:00 PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Bloodwork
Boarding
Dental Care
Emergency Care
Internal Medicine
Microchipping
Neurology
Oncology
Orthopedic Surgery
Puppy and Kitten Care
Surgery
Telehealth
Vaccinations
Team
Jarlath Busby
Veterinarian
Neil Geddes
Veterinarian
Susan Bell
Veterinarian
Fiona Burnet
Veterinarian
Alison Cheshire
Veterinarian
Jane Hunter
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
MARIA JULIA PALKA
22 May 2023
Totally disapointing. I have not been given information about my cat's test results. I was dismissed, told they would call me back and no one called. When I went there in person, I was also told tha...
Totally disapointing. I have not been given information about my cat's test results. I was dismissed, told they would call me back and no one called. When I went there in person, I was also told that no one has time for me. Joke. Not recommend
Tom
4 Mar 2023
Very professional. I saw a lovely lady vet, German I think with my dog. Not only did she consider every possibility of what could be wrong with my dog, she discussed each step of the treatment. I was ...
Very professional. I saw a lovely lady vet, German I think with my dog. Not only did she consider every possibility of what could be wrong with my dog, she discussed each step of the treatment. I was quoted all the way. There are a lot of negative reviews on this about st Clair vet but they are actually for vets now. I’ve been assured that they are separate companies but vets now just rent the building. Keep up the good work st Clair!
Jackie pratt
8 Mar 2022
A massive thanks to everyone who made my dog see again all staff are so friendly and the service I receive is excellent
Tracey
15 Dec 2021
After my pet having surgery and making arrangements with a senior partner to pay any outstanding balance after insurance I was harassed constantly for balance even though I was making payments to them...
After my pet having surgery and making arrangements with a senior partner to pay any outstanding balance after insurance I was harassed constantly for balance even though I was making payments to them and then I was surprised to be contacted by Debt Collectors who were surprised when told I was making payments to this Money Hungry practice directly ,Practice manager was Rude and Very Arrogant and unwilling to listen account was paid in full as agreed with senior partner BewareThis Practice Stay Clear Of Them
Adrian Taborek
28 Jun 2021
on Saturday, June 26, 2021 my female was getting ready to give birth to puppies. I was afraid that something might be wrong, so I called the vet asking for a visit. I called 7 times each time I was to...
on Saturday, June 26, 2021 my female was getting ready to give birth to puppies. I was afraid that something might be wrong, so I called the vet asking for a visit. I called 7 times each time I was told it was normal. in the afternoon I was admitted. the lady who received me asked immediately if the dog was insured. I replied that no, and that if a larger amount would be needed, it would be enough for me to call and pay. Mrs. SILVIA LEVORATO made me pay for everything before the service. I paid and 30 minutes later she returned the dog to me, claiming she had one injection and put her finger in my dog's body and that the rest of the money would be returned to me. then she ends the shift and I take the dog home. at home my dog almost died. went overnight for emergency. I live 2 minutes away from the vet and Mrs. SILVIA LEVORATO wrote only lies to wash my hands, I also have witnesses and Scottish friends who called and tried to arrange a visit with my dog. As a result, my bitch barely survived and one of the puppies that I resuscitated myself fell asleep 2 days later because Mrs SILVIA LEVORATO did not help my pet. for her it was more important if the dog had insurance and if I was solvent. I will be issued a personal staitman regarding my dog's risk of losing his life and losing the life of one of the puppies. I have photos of witnesses and a video surveillance as evidence. a person who cares for animals only for money should change jobs, not be a vet. I advise against all clients these ladies
Amanda Mahoney
17 Jan 2021
I would just like to say thank you for returning my dog who went missing today while i was scooping the poop in my garden
Jim Harden
8 Jul 2020
Cannot fault the team at St Clair. Had to have our little Princess Poppy put to sleep last week. Staff were excellent. Despite the current Covid the level of care and compassion both to Poppy and myse...
Cannot fault the team at St Clair. Had to have our little Princess Poppy put to sleep last week. Staff were excellent. Despite the current Covid the level of care and compassion both to Poppy and myself was amazing. I expected to have to say goodbye in the car park but was allowed, subject to precautions, to go in with her to say goodbye in private.
Sadly the same cannot be said for the out of hours service. Took one of our other dogs for emergency treatment. Staff were very "matter of fact". Had better service when I took my car to local garage. Staff seemed disinterested and not listening when we explained her previous treatment. Treatment was not explained and reason for changing medication was given as "this is better".
It's a pity that Neil and his great team are saddled with such a poor out of hours service.
Alexandre
18 Jun 2020
Very good profesional staff. Very loving and great care for animals. Trust them 100%.
Shirley Christopher
24 Mar 2020
Our dog Albie required urgent surgery following a freak accident when he cut his leg to the bone on Boxing Day . We believe serious errors of judgement were made in regards to his treatment. Despite a...
Our dog Albie required urgent surgery following a freak accident when he cut his leg to the bone on Boxing Day . We believe serious errors of judgement were made in regards to his treatment. Despite a serious wound he was discharged into our care without antibiotics or a dressing for an open wound . We questioned this and were told it was unnecessary yet less than 48 hours later our dog had a severe infection which has required months of treatment and a secondary wound caused by neurotic tissue . Our dog almost lost his life yet our complaint was not responded to appropriately and was passed on to the insurance company who were dismissive and unwilling to consider mediation . This company has an overriding concern about finance and no concern for animal welfare - We have been horrified by this group and the la of concern for animal welfare . Our dog still has an open wound and ongoing treatment .
TJZone8
15 Jul 2018
Just Got a quote for my Gerbil who has been in a fight due to de-clanning, It was for a sunday they wanted £90.00! We were quoted £28 at vets4pets in pets at home but they can't see him today, and we ...
Just Got a quote for my Gerbil who has been in a fight due to de-clanning, It was for a sunday they wanted £90.00! We were quoted £28 at vets4pets in pets at home but they can't see him today, and we just got quoted £19.20 for an appointment today! at albavets :) so I'd advise avoiding vetsnow, It sounds like they grossly inflate the prices at vetsnow! FYI a gerbil costs about £12 to buy from a shop
claire horridge
3 May 2018
I would like to Leave my negative feedback about vets now as they done nothing with my animal they just brought her back 4mins later dead! I called them up and explained my pregnant chinchilla was die...
I would like to Leave my negative feedback about vets now as they done nothing with my animal they just brought her back 4mins later dead! I called them up and explained my pregnant chinchilla was dieing! She said I’ll go speak to the vet on what to do. She said bring her down ASAP. I did but they took 10mins to open the door. And when I finally saw the vet surgeon she said she’s never worked with chinchillas and she wouldn’t be able to treat it in any way! Or give her a jag to induce her she said she couldn’t do that either she said I will not operate on her my partner went what! So why did u tell us to bring her down. She said I can take her to the back to get her on air but she came back 4 mins later holding her saying you pretty much brought her in dead she had no chance and said she’s not made it! We was devastated and still are! They have killed 3 of my chinchillas now! They can’t save animals life’s!! They kill them! The surgeons name was Ashleigh fann
Jasmin Lowe
16 Mar 2018
Fantastic Staff, they know what they are talking about!! :) Highly recommend this for anyone with small furries like rabbits etc
Kate Johnson
6 Mar 2018
Always very helpful and great with our furbabies. 😊😊
T Ford
4 Mar 2018
Vets now are a disgusting, money grabbing company, avoid at all costs
St Clair veterinary group provide a great service, just ashame that their out of hours is handled by a disgusting company
Neil Jarvie
29 Dec 2017
Firstly, I have nothing but admiration for the service provided by St. Clair Vet Group where I have been a customer for 25 years.
However, Vets Now, operating from St. Clair's building is a complete...
Firstly, I have nothing but admiration for the service provided by St. Clair Vet Group where I have been a customer for 25 years.
However, Vets Now, operating from St. Clair's building is a completely different experience. This company is a money generating machine praying on unsuspecting pet owners requiring emergency care. I won't bore you with the story as it ended up being a 7 month saga of belligerence but some low points include:
1. £160 initial consultation fee on a Sunday afternoon as it's "out of hours' (normally £36)
2. Unnecessary procedures designed to increase overall costs
3. Recommendations for treatment not supported by the Vet's own notes
4. "Client Care" that treats customers like fools (we're not)
Within 7 hours of being admitted my cat was apparently at risk of imminent heart failure. In fact she was constipated. Total bill... £730.
My advice, if your Vet uses this company for it's out-of-hours service find another practice that doesn't. This company is proliferating across the country with monopolies in some towns so go check now before you have no choice. Inglis Vet's are about to open a new practice in Kdy and operate their own out-of-hours service. Sadly, due to Vets Now I am moving our 5 pets to Inglis.
Finally, beware of the reviews for Vets Now on here. If you read them many are referring to St. Clair, NOT Vets Now. They are DIFFERENT COMPANIES trading from the same premises.
Karen Lennox
27 Dec 2017
This vet is disgusting
Waited 3 hours to be seen to get an estimate of between £100 tp £1000
Then took a massive deposit and we were sent home and told to call later . We called 4 hours later and the...
This vet is disgusting
Waited 3 hours to be seen to get an estimate of between £100 tp £1000
Then took a massive deposit and we were sent home and told to call later . We called 4 hours later and they still did not know what was wrong with the cat as they had not had time to look as him .
Now our cat has never been left anywhere before so we were worried he would become distrested . When we called back again we told then we were coming to cillect the cat and would take him to our own vet in the morning .
The attitude changed ....
And when we went to collect him the staff were extremelly rude and nasty .
So in all it cost us an afternoon into late evening and €160 and still dont know what is wrong with our cat
Terrible shocking service
David smith
25 Mar 2017
BEWARE ! This Vets will financially rape you when you are at your most vulnerable.Your pet will be used as a commodity to feed their greed. AVOID AT ALL COSTS
Claire Milne
20 Feb 2017
We were referred to Neil Geddes with our pug Bear with non healing eye ulcers. Can't thank you enough. Highly recommend you and your great advice xx
Claire Coleman
20 Feb 2017
Had to take pet rabbit to emergency hospital over the weekend , they were so good and friendly I had no doubts leaving him, both vets and reception were so helpful and kind and showed genuine care
Alanna Cochrane
1 Feb 2017
Vets are excellent here. Never had a bad 1 in the 20 years we have been going.
Helen Liddell
11 Jan 2017
Our Kara was in at the leven practice today for a routine health check. We were greeted by the lovely Lindsay who gave Kara a warm welcome then in to see the vet Alan was brilliant so relaxed and tak...
Our Kara was in at the leven practice today for a routine health check. We were greeted by the lovely Lindsay who gave Kara a warm welcome then in to see the vet Alan was brilliant so relaxed and taking time with advice for us to keep Kara healthy and happy . I'm so happy we picked yous to care for our dog thank you all keep up the great work
Cheryl Easton
4 Jan 2017
I very much appreciate the professional and compassionate care my dog and I were given at a very difficult time.
Christine Bett
31 Dec 2016
From the first time I entered the surgery with my somewhat eccentric staffy Miki with an eye ulcer to the last time I entered on Boxing Day to hv to make the decision to put my boy to sleep , I wish I...
From the first time I entered the surgery with my somewhat eccentric staffy Miki with an eye ulcer to the last time I entered on Boxing Day to hv to make the decision to put my boy to sleep , I wish I could rate you all more thn a 5.... The care has always been second to none and no more so on that day.... patience, kindness and understand and more so gentleness as you covered my boy and layed him to rest while we soothed and comforted him.... You made a heartbreaking day a little more bearable.... St Clair's and Vets Now.... x
Debbie McEwan
22 Dec 2016
Brilliant service dont think i would have my wee dog with me now if it wasnt for all the amazing staff
Danielle Wilson
20 Nov 2016
Absolutely fantastic! Had to take my cat Alfie in out of hours last night. From the first phone call with Corrie who helped me realise he may have been hit by a car, to getting him there to Nina (vet)...
Absolutely fantastic! Had to take my cat Alfie in out of hours last night. From the first phone call with Corrie who helped me realise he may have been hit by a car, to getting him there to Nina (vet) was amazing (think they may be Vets Now staff). Not only did they deal with Alfie in a calm and collected and LOVING manner, they also made sure I knew what to look for when I brought him home. All in all, for a horrible situation they made it so much easier. Thank you!
Louise Taylor
2 Nov 2016
Our dog was injured in an accident in the summer when we were on holiday and we took her here basically because they agreed to see her immediately. The undoubtedly saved her life by continuing to wo...
Our dog was injured in an accident in the summer when we were on holiday and we took her here basically because they agreed to see her immediately. The undoubtedly saved her life by continuing to work with her when it looked very bleak and liaising with the vet school in Glasgow to get advice on the latest neurological treatments. We spent two days sitting with her while they gave continuous intensive care. They continued to run their vet practice around us and we believe that allowing us to be with her aided her recovery. We cannot praise them highly enough - the way both our dog and we were treated was compassionate and highly professional. Thoroughly recommended.
Nikki Christie
8 Oct 2016
Thank you so much for looking after our puppy Frankie, he hurt his leg on Thursday which resulted in him having an operation on Friday. Was given emergency appointment straight away at Woodside Thursd...
Thank you so much for looking after our puppy Frankie, he hurt his leg on Thursday which resulted in him having an operation on Friday. Was given emergency appointment straight away at Woodside Thursday afternoon and then seen at Kirkcaldy branch for X-ray then operation the following day. Would like to thank all the staff at both Woodside and Kirkcaldy branches for their excellent care xx
Andy Lorimer
6 Oct 2016
The quality of Veterinary service, Professionalism, friendliness and the genuine concern, shown by the Vets, the Girls on reception and all the Veterinary Nurses, is Second to None! We recently had to...
The quality of Veterinary service, Professionalism, friendliness and the genuine concern, shown by the Vets, the Girls on reception and all the Veterinary Nurses, is Second to None! We recently had to have 2 of our dogs 'put to sleep' approx 3 months apart, for different reasons. The Vet that helped my Wife and I through a couple of difficult times and ensured the dogs passed away as comfortably as possible, is a lovely lady, an excellent Vet and a caring, compassionate person. Nikki & I would like to thank Barbara, for everything and say that this extent of 'care' the dogs and we received, is indicative of St. Claire's and all it's Staff! Thank you. PS.......Now you have the 'pleasure' of Loki and of course Kizzi
Miss Kate Wilson
5 Oct 2016
Avoid this vetenary GROUP. They completely missdiagnosed my Molly almost died, just kept giving her antibiotics and lots of expensive treatment that was not required. i took her to another vet and she...
Avoid this vetenary GROUP. They completely missdiagnosed my Molly almost died, just kept giving her antibiotics and lots of expensive treatment that was not required. i took her to another vet and she was quickly diagnosed properly and treated easily and INEXPENSIVELY!!
They are only interested in your MONEY. Pay attention and you soon figure it out for yourself.They mostly employ newly qualified inexperienced vets.
But in Fairness there are a some really nice people working there.
Unfortunately Its geared for extracting as much cash from you as they can get away with. They're simply playing on your emotional attachment to your pet.
Ian Murdoch
3 Oct 2016
The guys and girls that work there are great. my dog had to get put to sleep on Wed 28th September. He was called shadow and they was great with the way they handle him and me. Thank you for the 11yea...
The guys and girls that work there are great. my dog had to get put to sleep on Wed 28th September. He was called shadow and they was great with the way they handle him and me. Thank you for the 11years of looking after him when he was not well.
Terry Smith
27 Sep 2016
My cat was seen on a total of five different occasions over a TWO WEEK period with the same underlying problem. Each time they failed to diagnose her and basically pumped her full of antibiotics each ...
My cat was seen on a total of five different occasions over a TWO WEEK period with the same underlying problem. Each time they failed to diagnose her and basically pumped her full of antibiotics each time... It was eventually diagnosed on the fifth occasion by an extremely competent and decisive Amercan vet who took action to have her operated on... Sadly this was too late for her. The total cost for basic incompetence was over 2000. She died shortly after undergoing the knife as she was too weak by the time of eventual action being taken.
NOTE: There was no after surgery care she died soon after.
I would liken this practice to a well known fast fit practice that's driven by sales and not service.
I can only advise to stay well clear of this establishment. Having spent over 2000.. this more than qualifies me to do so.
Lynne Wilson
1 Sep 2016
Thanks to your wonderfully patient and calm vet and vet nurse (sorry, I didn't get their names, but both females - my appointment was 1640). Vet nurse had to don her huge protective gloves to deal wi...
Thanks to your wonderfully patient and calm vet and vet nurse (sorry, I didn't get their names, but both females - my appointment was 1640). Vet nurse had to don her huge protective gloves to deal with Harvey, who is usually a very laid back, carefree boy (hard to believe!), but turned into the devil cat today. Anyway, all of your staff, from reception, vet nurses, to vets are so amazing, calm and reassuring. I wouldn't go anywhere else (unless Harvey is barred!)
Martin Kennaway
30 Jan 2016
Our little kitten is now on a drip at a decent vets in Milnathort fighting for its life because of St Clair Vetinarys complete incompetence. More interested in how much money they can make than taking...
Our little kitten is now on a drip at a decent vets in Milnathort fighting for its life because of St Clair Vetinarys complete incompetence. More interested in how much money they can make than taking care of animals. Our kitten was diagnosed and getting treatment within minutes at the decent vet. This lot just sold us medication that had no relevance to what was actually wrong.
Brian Mathers
14 Aug 2014
We recently lost our cat Sooty. He had been with our family for 18 good years and gave us lots of love an attention albeit at times on his terms. He took a turn during the weekend of 9th August 2014 a...
We recently lost our cat Sooty. He had been with our family for 18 good years and gave us lots of love an attention albeit at times on his terms. He took a turn during the weekend of 9th August 2014 and we knew this time things were not good, and we saw it in Sooty's eyes. As an animal lover you will know the heart wrenching agony you go through when you are forced to say goodbye. Never easy.
We have had and continue to have a relationship with St Clair Veterinary Group who again at this very difficult time are there for you providing the best level of support no matter what the circumstances are. We couldn't ask for a better vet service in our community.
Today a sympathy card from Rosie just summed up how caring a veterinary practice this is to go to all that bother. Fife's best I would say. Thanks again to everyone there, and we know Sooty is now in fields of green amongst our other adorable and unforgettable pets that have gone before him. And some day us and our beloved pets will all spend great times together again in those fields of green.
FAQs
Where is Vets Now Kirkcaldy located?
Vets Now Kirkcaldy is located at 2 Pottery St, Kirkcaldy, Fife KY1 3ET. It's easily accessible to pet owners in the Kirkcaldy area and surrounding communities.
What time does Vets Now Kirkcaldy open and close each day?
Vets Now Kirkcaldy is open Monday 12:00 PM - 24:00 PM, Tuesday 12:00 PM - 24:00 PM, Wednesday 12:00 PM - 24:00 PM, Thursday 12:00 PM - 24:00 PM, Friday 12:00 PM - 24:00 PM. On Saturdays, it's open 12:00 PM to 24:00 PM. On Sundays, it's open 00:00 AM to 24:00 PM.
Is Vets Now Kirkcaldy open on Saturdays?
Yes, Vets Now Kirkcaldy is open on Saturdays. Their Saturday hours are 12:00PM to 24:00 PM.
Does Vets Now Kirkcaldy offer emergency or 24-hour services?
Yes, Vets Now Kirkcaldy provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at or go to the clinic for immediate care.
How can I book an appointment at Vets Now Kirkcaldy?
You can book an appointment online with Vets Now Kirkcaldy via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Vets Now Kirkcaldy offer?
Vets Now Kirkcaldy in Kirkcaldy offers a range of veterinary services, including 24 Hour Emergency, Bloodwork, Boarding, Dental Care, Emergency Care. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Vets Now Kirkcaldy offer vaccinations for pets?
Yes, Vets Now Kirkcaldy provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Kirkcaldy clinic.
Does Vets Now Kirkcaldy offer pet dental care?
Absolutely. Vets Now Kirkcaldy offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Vets Now Kirkcaldy provide boarding or kennel services?
Yes, Vets Now Kirkcaldy has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Vets Now Kirkcaldy?
Vets Now Kirkcaldy provides spaying and neutering services for pets. Their veterinary team in Kirkcaldy has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Vets Now Kirkcaldy microchip my pet?
Yes, Vets Now Kirkcaldy offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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