Severnside Veterinary Group
Lydney, Gloucestershire
General Info
The Severnside Veterinary Group comprises of four friendly, family-run practices spread throughout the Forest of Dean.
We are a predominantly small practice dedicated to caring for all species of animal in the forest and surrounding areas.
The practice continues to develop and expand using modern equipment, the latest technologies and new procedures. As standards in veterinary medicine improve, we seek to meet the changing needs and expectations of our clients while maintaining our excellent level of service.
Come in and meet our friendly staff for yourself; all new pets are entitled to a free health check so they can get to know us.
We are a predominantly small practice dedicated to caring for all species of animal in the forest and surrounding areas.
The practice continues to develop and expand using modern equipment, the latest technologies and new procedures. As standards in veterinary medicine improve, we seek to meet the changing needs and expectations of our clients while maintaining our excellent level of service.
Come in and meet our friendly staff for yourself; all new pets are entitled to a free health check so they can get to know us.
Reviews
Jackie
30 Jan 2023
REPORT
Mis-diagnosed illness. Wouldnt respond to an emergency call-out. Took my cat in first thing the next morning who was seriously ill. Cost 1,500 in vet bills due to their negligence and when the bill wa...
Mis-diagnosed illness. Wouldnt respond to an emergency call-out. Took my cat in first thing the next morning who was seriously ill. Cost 1,500 in vet bills due to their negligence and when the bill was paid, there were five of them all hanging around watching while we paid and I can only assume waiting for their money. Never again. Gross negligence.
Jackie
30 Jan 2023
REPORT
Vultures.
Dan Mayo
12 Oct 2022
REPORT
DO NOT TRUST this practice with your beloved pets. They misdiagnosed our dog as having a bad back for almost a month and continued to assure us he just needed to rest along with painkillers. They didn...
DO NOT TRUST this practice with your beloved pets. They misdiagnosed our dog as having a bad back for almost a month and continued to assure us he just needed to rest along with painkillers. They didn’t do any scans or blood tests even after multiple phone calls and seeing two different vets at the same practice.
His symptoms continued for weeks but we were still assured it was only a bad back. We showed the vets videos of his condition
We ended up calling another vets who seemed extremely worried after explaining the same symptoms wanted to see him ASAP. They put him straight onto stronger painkillers, did scans and blood tests. We were told they’d found a huge tumour approximately 12x8cm in his abdomen. This was a huge shock to us, He was put to Sleep after being told for a month he just had a bad back and needed rest. Our dog was only 6 years old, our previous lurcher lived to 14.
We are still struggling to come to terms with this situation a month after his passing.
Woods vets sent a summary of their findings to Severnside. We sent two letters and have only just had a response. Unfortunately from their response it seems Severnside have taken no responsibility for the mistakes and misdiagnosis they have made. In their letter back they’re even boasting about how the have a waiting list for new clients.
It appears they do not wish to use our unfortunately situation to learn from their mistakes.
I will be warning everyone I know not to use Severnside and will never use them again. We will also be taking this further.
Victoria Ervig
30 Apr 2020
REPORT
Never again! Will I trust that we will be Treated with respect During a serious situation . I will never bring my pets back here , thank u Everyone else met at this Practice There are some really good...
Never again! Will I trust that we will be Treated with respect During a serious situation . I will never bring my pets back here , thank u Everyone else met at this Practice There are some really good people here it a real shame really is
Harriet Chalmers
7 Apr 2018
REPORT
We visited on holiday after being recommend the practice. It was a Saturday and they managed to fit us in on the same day, the vet was knowledgeable and friendly - he got our spaniel back on her feet ...
We visited on holiday after being recommend the practice. It was a Saturday and they managed to fit us in on the same day, the vet was knowledgeable and friendly - he got our spaniel back on her feet and able to enjoy our holiday after a few days r&r. Thank you.
Carolyn Haynes
3 Jun 2017
REPORT
Can't rate highly enough. Have been with the practice for 37 years. Many times over the years I've had need of them and no matter what time day or night my dogs have received 1st class treatment. I re...
Can't rate highly enough. Have been with the practice for 37 years. Many times over the years I've had need of them and no matter what time day or night my dogs have received 1st class treatment. I remember being sat with Mark and Bethany(whose now moved on) in the early hours of the morning fighting to save my Charlie, she was desperately ill between them they gave us 11 months more with her. I've been at the surgery on Christmas morning, Boxing day early morning, late at night. Most recently Kallie got into difficulties and needed help to deliver a stuck puppy then it was decided best to do a caesarean to deliver the other pup this was on a Saturday morning no problem. Would recommend Mark and his team everytime First class service from a first class team
Sarah Croft
3 Apr 2017
REPORT
A great vet, very caring about all my pets, we have had a 3 cats, a dog and three hamsters under their care now and can never fault them on their time or attention with them. Have seen us through goo...
A great vet, very caring about all my pets, we have had a 3 cats, a dog and three hamsters under their care now and can never fault them on their time or attention with them. Have seen us through good and bad and always taken the most care of our animals. Very happy and recommend this vet to everyone.
Hayden Edey
11 Mar 2017
REPORT
SEVERSIDE VETS LYDNEY...WELL, WHERE DO I START? WAS A WASTE OF TIME, THE FIRST CONSULTATION WASN'T TOO BAD. HOWEVER, THE SECOND CONSULTATION THE DAY AFTER WAS A TOTAL RIP OFF FOR MY CAT. THEY CHARGED ...
SEVERSIDE VETS LYDNEY...WELL, WHERE DO I START? WAS A WASTE OF TIME, THE FIRST CONSULTATION WASN'T TOO BAD. HOWEVER, THE SECOND CONSULTATION THE DAY AFTER WAS A TOTAL RIP OFF FOR MY CAT. THEY CHARGED TWO CONSULTATION FEES IN TWO DAYS TO BE TOLD THE SAME THING. THE VETERINARY NURSE COULD NOT ANSWER ANY OF MY QUESTIONS! HAD NO KNOWLEDGE OF MY CAT WHAT SO EVER. IT WAS LIKE TALKING TO A BRICK WALL, THEY THEN PROMISED A VET CALL TO DISCUSS MY CATS KIDNEY DISEASE AND WE ARE STILL WAITING... I THINK THEY ARE JUST AFTER YOUR MONEY AND COULDN'T CARE LESS ABOUT YOUR PETS.
SHAME ON YOU!
KEEP WELL AWAY!
Cath Nicoll
15 Nov 2016
REPORT
Wonderful to find a lovely kind Vet who does homeopothy which I find fascinating and essential for my dogs' health and well-being. To have a Vet who also supports raw feeding and complimentary therap...
Wonderful to find a lovely kind Vet who does homeopothy which I find fascinating and essential for my dogs' health and well-being. To have a Vet who also supports raw feeding and complimentary therapies such as canine massage therapy is also excellent. One of my dogs doesn't like visiting Veterinary Practices and usually shakes but both of my dogs love Edward and the last time I was there my "fearful" dog got out of the car and was quite happy to enter the building. I never feel as though my consultation is rushed. It's a shame Edward is not at the practice more often but I am truly grateful he is at least there once a week.
Wendy Hill
3 Nov 2016
REPORT
I have been with this practice since the 80's when I first moved here. Have always had good service. Mark has done a few repairs of broken bones on my Papillons and would recommend him to anyone. ...
I have been with this practice since the 80's when I first moved here. Have always had good service. Mark has done a few repairs of broken bones on my Papillons and would recommend him to anyone. His staff our helpful and friendly.
Michelle Dodson
11 Sep 2016
REPORT
We have been with Severnside for a good 7 years now and they still prove to me every visit that they are the best place to be. 6 dogs and 2 cats, all treated with the best of care and patience. Not on...
We have been with Severnside for a good 7 years now and they still prove to me every visit that they are the best place to be. 6 dogs and 2 cats, all treated with the best of care and patience. Not only that they listen to us when we know something is not quite right...when many would tell us not too worry and send us away. Today, a Sunday morning and I had to rush one of the dogs in for emergency surgery. Within 2hrs he was seen, treated and back home. Reasonable prices despite what other reviews may say. You get what you put in people and if u treat them with the respect they deserve they will do the same.
Cindy Donica
26 Jul 2016
REPORT
Does not care about their animals in their care. More interested in profit
Spencer Barriball
2 Jan 2016
REPORT
I don't know where you went wrong... you clearly loved animals at some point to have taken up this profession, but demanding 500 upfront before visiting a injured foal (probably due to the vet having ...
I don't know where you went wrong... you clearly loved animals at some point to have taken up this profession, but demanding 500 upfront before visiting a injured foal (probably due to the vet having to delay eating the rotting flesh of a dead turkey). At what point did profit come before compassion? Clearly you're the Donald Trump of vets. Won't ever use you again.
Lisa Bird
1 Jan 2016
REPORT
Please reply to my private messages and email regarding how a vet from this practice demanded a greedy 500 up front to come out to a dying and trapped foal on Christmas day. Luckily a rescue and anoth...
Please reply to my private messages and email regarding how a vet from this practice demanded a greedy 500 up front to come out to a dying and trapped foal on Christmas day. Luckily a rescue and another vet attended. The extra waiting didn't help the horse at all though and he isn't doing great. Shame on you.
Missie Phillips
25 Dec 2015
REPORT
Called by a member of the public on Xmas day who had found a horse in dire state.... Refused to come out till 500 paid. From a passer by who had found an animal. Class. Will be going elsewhere with my...
Called by a member of the public on Xmas day who had found a horse in dire state.... Refused to come out till 500 paid. From a passer by who had found an animal. Class. Will be going elsewhere with my animals from now and advising everyone to do the same
Julie-Ann Amos
30 Oct 2015
REPORT
Best vet in the Forest. And offers homeopathic/natural treatments (ask for vet Edward). Also the cheapest by far!
Kate Foot
20 Aug 2015
REPORT
Very well run with excellent vets who are happy to explain different treatment options. Would definitely recommend!
Kara Powell
25 Jun 2014
REPORT
Excellent team!!! very Careing couldn't ask for a better vet keep up the good work guys
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Book an Appointment
Online booking unavailable
Please call
01594 842185
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
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Severnside Veterinary Group
Lydney, Gloucestershire
General Info
The Severnside Veterinary Group comprises of four friendly, family-run practices spread throughout the Forest of Dean.
We are a predominantly small practice dedicated to caring for all species of animal in the forest and surrounding areas.
The practice continues to develop and expand using modern equipment, the latest technologies and new procedures. As standards in veterinary medicine improve, we seek to meet the changing needs and expectations of our clients while maintaining our excellent level of service.
Come in and meet our friendly staff for yourself; all new pets are entitled to a free health check so they can get to know us.
We are a predominantly small practice dedicated to caring for all species of animal in the forest and surrounding areas.
The practice continues to develop and expand using modern equipment, the latest technologies and new procedures. As standards in veterinary medicine improve, we seek to meet the changing needs and expectations of our clients while maintaining our excellent level of service.
Come in and meet our friendly staff for yourself; all new pets are entitled to a free health check so they can get to know us.
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Jackie
30 Jan 2023
Mis-diagnosed illness. Wouldnt respond to an emergency call-out. Took my cat in first thing the next morning who was seriously ill. Cost 1,500 in vet bills due to their negligence and when the bill wa...
Mis-diagnosed illness. Wouldnt respond to an emergency call-out. Took my cat in first thing the next morning who was seriously ill. Cost 1,500 in vet bills due to their negligence and when the bill was paid, there were five of them all hanging around watching while we paid and I can only assume waiting for their money. Never again. Gross negligence.
Jackie
30 Jan 2023
Vultures.
Dan Mayo
12 Oct 2022
DO NOT TRUST this practice with your beloved pets. They misdiagnosed our dog as having a bad back for almost a month and continued to assure us he just needed to rest along with painkillers. They didn...
DO NOT TRUST this practice with your beloved pets. They misdiagnosed our dog as having a bad back for almost a month and continued to assure us he just needed to rest along with painkillers. They didn’t do any scans or blood tests even after multiple phone calls and seeing two different vets at the same practice.
His symptoms continued for weeks but we were still assured it was only a bad back. We showed the vets videos of his condition
We ended up calling another vets who seemed extremely worried after explaining the same symptoms wanted to see him ASAP. They put him straight onto stronger painkillers, did scans and blood tests. We were told they’d found a huge tumour approximately 12x8cm in his abdomen. This was a huge shock to us, He was put to Sleep after being told for a month he just had a bad back and needed rest. Our dog was only 6 years old, our previous lurcher lived to 14.
We are still struggling to come to terms with this situation a month after his passing.
Woods vets sent a summary of their findings to Severnside. We sent two letters and have only just had a response. Unfortunately from their response it seems Severnside have taken no responsibility for the mistakes and misdiagnosis they have made. In their letter back they’re even boasting about how the have a waiting list for new clients.
It appears they do not wish to use our unfortunately situation to learn from their mistakes.
I will be warning everyone I know not to use Severnside and will never use them again. We will also be taking this further.
Victoria Ervig
30 Apr 2020
Never again! Will I trust that we will be Treated with respect During a serious situation . I will never bring my pets back here , thank u Everyone else met at this Practice There are some really good...
Never again! Will I trust that we will be Treated with respect During a serious situation . I will never bring my pets back here , thank u Everyone else met at this Practice There are some really good people here it a real shame really is
Harriet Chalmers
7 Apr 2018
We visited on holiday after being recommend the practice. It was a Saturday and they managed to fit us in on the same day, the vet was knowledgeable and friendly - he got our spaniel back on her feet ...
We visited on holiday after being recommend the practice. It was a Saturday and they managed to fit us in on the same day, the vet was knowledgeable and friendly - he got our spaniel back on her feet and able to enjoy our holiday after a few days r&r. Thank you.
Carolyn Haynes
3 Jun 2017
Can't rate highly enough. Have been with the practice for 37 years. Many times over the years I've had need of them and no matter what time day or night my dogs have received 1st class treatment. I re...
Can't rate highly enough. Have been with the practice for 37 years. Many times over the years I've had need of them and no matter what time day or night my dogs have received 1st class treatment. I remember being sat with Mark and Bethany(whose now moved on) in the early hours of the morning fighting to save my Charlie, she was desperately ill between them they gave us 11 months more with her. I've been at the surgery on Christmas morning, Boxing day early morning, late at night. Most recently Kallie got into difficulties and needed help to deliver a stuck puppy then it was decided best to do a caesarean to deliver the other pup this was on a Saturday morning no problem. Would recommend Mark and his team everytime First class service from a first class team
Sarah Croft
3 Apr 2017
A great vet, very caring about all my pets, we have had a 3 cats, a dog and three hamsters under their care now and can never fault them on their time or attention with them. Have seen us through goo...
A great vet, very caring about all my pets, we have had a 3 cats, a dog and three hamsters under their care now and can never fault them on their time or attention with them. Have seen us through good and bad and always taken the most care of our animals. Very happy and recommend this vet to everyone.
Hayden Edey
11 Mar 2017
SEVERSIDE VETS LYDNEY...WELL, WHERE DO I START? WAS A WASTE OF TIME, THE FIRST CONSULTATION WASN'T TOO BAD. HOWEVER, THE SECOND CONSULTATION THE DAY AFTER WAS A TOTAL RIP OFF FOR MY CAT. THEY CHARGED ...
SEVERSIDE VETS LYDNEY...WELL, WHERE DO I START? WAS A WASTE OF TIME, THE FIRST CONSULTATION WASN'T TOO BAD. HOWEVER, THE SECOND CONSULTATION THE DAY AFTER WAS A TOTAL RIP OFF FOR MY CAT. THEY CHARGED TWO CONSULTATION FEES IN TWO DAYS TO BE TOLD THE SAME THING. THE VETERINARY NURSE COULD NOT ANSWER ANY OF MY QUESTIONS! HAD NO KNOWLEDGE OF MY CAT WHAT SO EVER. IT WAS LIKE TALKING TO A BRICK WALL, THEY THEN PROMISED A VET CALL TO DISCUSS MY CATS KIDNEY DISEASE AND WE ARE STILL WAITING... I THINK THEY ARE JUST AFTER YOUR MONEY AND COULDN'T CARE LESS ABOUT YOUR PETS.
SHAME ON YOU!
KEEP WELL AWAY!
Cath Nicoll
15 Nov 2016
Wonderful to find a lovely kind Vet who does homeopothy which I find fascinating and essential for my dogs' health and well-being. To have a Vet who also supports raw feeding and complimentary therap...
Wonderful to find a lovely kind Vet who does homeopothy which I find fascinating and essential for my dogs' health and well-being. To have a Vet who also supports raw feeding and complimentary therapies such as canine massage therapy is also excellent. One of my dogs doesn't like visiting Veterinary Practices and usually shakes but both of my dogs love Edward and the last time I was there my "fearful" dog got out of the car and was quite happy to enter the building. I never feel as though my consultation is rushed. It's a shame Edward is not at the practice more often but I am truly grateful he is at least there once a week.
Wendy Hill
3 Nov 2016
I have been with this practice since the 80's when I first moved here. Have always had good service. Mark has done a few repairs of broken bones on my Papillons and would recommend him to anyone. ...
I have been with this practice since the 80's when I first moved here. Have always had good service. Mark has done a few repairs of broken bones on my Papillons and would recommend him to anyone. His staff our helpful and friendly.
Michelle Dodson
11 Sep 2016
We have been with Severnside for a good 7 years now and they still prove to me every visit that they are the best place to be. 6 dogs and 2 cats, all treated with the best of care and patience. Not on...
We have been with Severnside for a good 7 years now and they still prove to me every visit that they are the best place to be. 6 dogs and 2 cats, all treated with the best of care and patience. Not only that they listen to us when we know something is not quite right...when many would tell us not too worry and send us away. Today, a Sunday morning and I had to rush one of the dogs in for emergency surgery. Within 2hrs he was seen, treated and back home. Reasonable prices despite what other reviews may say. You get what you put in people and if u treat them with the respect they deserve they will do the same.
Cindy Donica
26 Jul 2016
Does not care about their animals in their care. More interested in profit
Spencer Barriball
2 Jan 2016
I don't know where you went wrong... you clearly loved animals at some point to have taken up this profession, but demanding 500 upfront before visiting a injured foal (probably due to the vet having ...
I don't know where you went wrong... you clearly loved animals at some point to have taken up this profession, but demanding 500 upfront before visiting a injured foal (probably due to the vet having to delay eating the rotting flesh of a dead turkey). At what point did profit come before compassion? Clearly you're the Donald Trump of vets. Won't ever use you again.
Lisa Bird
1 Jan 2016
Please reply to my private messages and email regarding how a vet from this practice demanded a greedy 500 up front to come out to a dying and trapped foal on Christmas day. Luckily a rescue and anoth...
Please reply to my private messages and email regarding how a vet from this practice demanded a greedy 500 up front to come out to a dying and trapped foal on Christmas day. Luckily a rescue and another vet attended. The extra waiting didn't help the horse at all though and he isn't doing great. Shame on you.
Missie Phillips
25 Dec 2015
Called by a member of the public on Xmas day who had found a horse in dire state.... Refused to come out till 500 paid. From a passer by who had found an animal. Class. Will be going elsewhere with my...
Called by a member of the public on Xmas day who had found a horse in dire state.... Refused to come out till 500 paid. From a passer by who had found an animal. Class. Will be going elsewhere with my animals from now and advising everyone to do the same
Julie-Ann Amos
30 Oct 2015
Best vet in the Forest. And offers homeopathic/natural treatments (ask for vet Edward). Also the cheapest by far!
Kate Foot
20 Aug 2015
Very well run with excellent vets who are happy to explain different treatment options. Would definitely recommend!
Kara Powell
25 Jun 2014
Excellent team!!! very Careing couldn't ask for a better vet keep up the good work guys
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