The Village Animal Hospital Caterham
Caterham, Greater London
General Info
The Village Animal Hospital Caterham delivers physical assistance to pets throughout their life stages while serving the Caterham area and its environs. The range of services extends far beyond mere medical treatment by incorporating preventive checkups client education and long-term planning into its offerings. The Village Animal Hospital Caterham team works together with pet owners to create customized health plans that suit each pet’s unique lifestyle and condition. The clinic provides comprehensive support for pets across all age groups by delivering expert advice on nutritional needs and dental care as well as behavioral consultations and post-operative recovery. The diagnostic capabilities within their facility enable veterinarians to obtain timely insights whenever pets exhibit symptoms of illness. The Village Animal Hospital Caterham stands as a premier pet healthcare provider in the region due to its strategic position and enduring community presence. The clinic manages appointments with meticulous attention to detail which demonstrates its dedication to both patients and staff. The Village Animal Hospital Caterham leverages its comprehensive knowledge of pet wellness trends and medical needs to assist Greater London pet owners in finding durable solutions. The Village Animal Hospital Caterham maintains its support for Greater London pet owners by providing guidance based on its comprehensive knowledge of Caterham's pet wellness trends and medical requirements. The Village Animal Hospital Caterham maintains its role as a leader in pet healthcare by utilizing its extensive knowledge of wellness trends and medical necessities to direct Greater London pet owners toward permanent solutions. The Village Animal Hospital Caterham uses its comprehensive knowledge of pet wellness trends and medical requirements to assist owners across Greater London in finding durable solutions. The Village Animal Hospital Caterham leverages its extensive knowledge of medical requirements and pet wellness trends in Caterham to assist Greater London pet owners in finding durable solutions. The Village Animal Hospital Caterham leverages its comprehensive knowledge of pet wellness trends and medical needs to direct Greater London pet owners toward durable solutions.
Services
Boarding
Dental
Grooming
Microchipping
Surgery
Vaccinations
Reviews
Charlotte Docherty
8 Apr 2018
REPORT
I called the emergency vets around 3PM as my cat had been seriously injured. I had no way of getting to the vets alone and my cat was in a lot of pain. The people on the phone were talking slowly and ...
I called the emergency vets around 3PM as my cat had been seriously injured. I had no way of getting to the vets alone and my cat was in a lot of pain. The people on the phone were talking slowly and not understanding that it was an EMERGENCY. I was given 2 numbers that were incorrect and wasted precious last moments of my cats life. I feel like they didn't take me seriously until they saw him in real life. The vets were great, extremely over priced but the receptionists need training on how to deal with emergencies and giving correct information. My beautiful boy had to be put down and I am grateful for the drugs and oxygen he was given to make his lost moments easier. RIP Zasu. I'll always love you.
bojidar sotirov
11 Jan 2018
REPORT
They killed my dog I went on Saturday because my dogs was not feeling well they it's her back then on Tuesday she got worse we took again they that something wrong with her head then she stayed at vet...
They killed my dog I went on Saturday because my dogs was not feeling well they it's her back then on Tuesday she got worse we took again they that something wrong with her head then she stayed at vets over night the next day she died on 1year and 3moths old
Heather Stark
16 Dec 2017
REPORT
Tend to see different vets each time for routine checkups but all have been friendly. Have only once used them to help with a real problem - a very bad cut in my cat's chest. They did not push to do...
Tend to see different vets each time for routine checkups but all have been friendly. Have only once used them to help with a real problem - a very bad cut in my cat's chest. They did not push to do an expensive repair immediately though they offered to do it if I wanted it. They were also happy to take a wait and see approach. So we started with antiobiotics and rest, and a followup visit to assess the need for stitches which would need to be done under anaesthesia. This approach was successful and no further treatment was needed. I am happy with their clinical judgement, that they don't just push with the most high tech option.
deb garbutt
10 Nov 2017
REPORT
I don't think they deserve even 1 star. My dog had been vomiting for almost 48hrs when we rushed her to the Village Animal Hospital, where they had 4 other patients. My dog was examined by a 'vet' who...
I don't think they deserve even 1 star. My dog had been vomiting for almost 48hrs when we rushed her to the Village Animal Hospital, where they had 4 other patients. My dog was examined by a 'vet' who assured me she needed to go on a drip, have bloods taken and be given anti-sickness drugs. She would need to be admitted for at least 24hrs. The word insurance came up 5 times, no, we're not!! A Quote of £600 - £700 was given & I was asked to sign the paperwork. Which I did, my pet was ill. More time was spent on working out the costing of the treatment and printing an elaborate bill than caring for my dog! I rang five and a half hours later to inquire after my dog, "She's stable" I was told, Is she on a drip I asked? "No, we haven't started treatment yet as we've been busy!" So you've put a bowl of water in with her then? I enquired - "NO"... then he went on & on with the excuses..
We went back & removed my dog - paid the £160.72 consultation fee and left. My advice would be ""Don't use this Vets, they are SCAMMERS - All they want is your money!! I later claimed back the rest of my money.
Sharon
5 Aug 2017
REPORT
My Westie was seen today. Eyes really bad. The vet knew immediately what to do. Reception lady was so kind and patient with me. My baby is now sitting next to me a lot happier then she was this mornin...
My Westie was seen today. Eyes really bad. The vet knew immediately what to do. Reception lady was so kind and patient with me. My baby is now sitting next to me a lot happier then she was this morning. A massive thank you. Highly recommended. Lovely staff and lovely practice.
Jay P
27 Feb 2017
REPORT
Robert Stovell
20 Dec 2016
REPORT
Comments below 4 stars cannot be talking about this practice
My Boxer Ted has been to this practice since he was 3 months old. Top quality vets and staff.
Gary Manthorpe
6 Sep 2016
REPORT
Vet was really nice shame the end result was a positive one.
Phil Britto
28 Jun 2016
REPORT
My cat reacted to the worming medication I administered on her neck. Somehow she managed to be able to get it on her paw and licked it. I called my own vet but they were closed and I was referred to ...
My cat reacted to the worming medication I administered on her neck. Somehow she managed to be able to get it on her paw and licked it. I called my own vet but they were closed and I was referred to this veterinary clinic as it was out of hours. Firstly they charge a fortune, when you get there someone has to see you and be able to open the doors. Then a nurse does triage and finally the vet sees the pet. You are then given conflicting information about the treatment given by my registered vet. Trying to contact the company has to be done after 7pm, you get someone who makes excuses when trying to find out what happened to the insurance form. This company isn't any good with customers and sadly I don't think they were that great with my pet. I have learned from experience and hope never to have to use this service again.
JR Bennett
18 Feb 2016
REPORT
spoke to a vet over the phone after hours, she made it perfectly clear that money was more important than the animals welfare. I explained that my cat had a damaged leg and was in extreme visible pain...
spoke to a vet over the phone after hours, she made it perfectly clear that money was more important than the animals welfare. I explained that my cat had a damaged leg and was in extreme visible pain, she just plainly said well if you cant afford the fee its tough! the fee by the way was 160 just to look at him! I asked if there was a way they could show a little compassion in their pricing or even let me pay in 2 instalments, I was basically told the price is the price no money, no service! So I was left with no choice as I obviously love my cat. Then when I got there waited over an hour to see the unsympathetic condescending vet, who literally did nothing except charge me another 40 for painkillers and told me to go and see another vet the following morning! If only i'd have known how terrible these people really are... DONT GO THERE!! THEY'LL BLEED YOU DRY!! All they care about is the cash in your wallet!... Animals!! (excuse the pun)
Christina Aitken
12 Jan 2014
REPORT
The staff were extremely helpful and caring. They found a hospital for one of my cats who needed urgent treatment in Canterbury He has had his initial treatment and is now doing well, should be ho...
The staff were extremely helpful and caring. They found a hospital for one of my cats who needed urgent treatment in Canterbury He has had his initial treatment and is now doing well, should be home in 2 - 3 weeks.
Having had very poor and uncaring treatment from another vets, the stress was taken away a little from us and they were just so caring Both my cats are now registered with them. Keep up the good work.
Chris Aitken
A Google User
18 Jun 2011
REPORT
reasonably priced and pleasant, caring staff
Book an Appointment
FAQs
Where is The Village Animal Hospital Caterham located?
The Village Animal Hospital Caterham is located at Sergeants Hall, Guards Ave, NULL, Caterham,NULL CR3 5ZD. It's easily accessible to pet owners in the Caterham area and surrounding communities.
What time does The Village Animal Hospital Caterham open and close each day?
The Village Animal Hospital Caterham is open Monday 08:00 AM - 19:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. They are closed on Sundays.
Is The Village Animal Hospital Caterham open on Saturdays?
Yes, The Village Animal Hospital Caterham is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
Is The Village Animal Hospital Caterham open on Sundays?
No, The Village Animal Hospital Caterham is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at The Village Animal Hospital Caterham?
You can book an appointment online with The Village Animal Hospital Caterham via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does The Village Animal Hospital Caterham offer?
The Village Animal Hospital Caterham in Caterham offers a range of veterinary services, including Boarding, Dental, Grooming, Microchipping, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does The Village Animal Hospital Caterham offer vaccinations for pets?
Yes, The Village Animal Hospital Caterham provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Caterham clinic.
Does The Village Animal Hospital Caterham offer pet dental care?
Absolutely. The Village Animal Hospital Caterham offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at The Village Animal Hospital Caterham?
The Village Animal Hospital Caterham does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Caterham.
Does The Village Animal Hospital Caterham provide boarding or kennel services?
Yes, The Village Animal Hospital Caterham has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at The Village Animal Hospital Caterham?
The Village Animal Hospital Caterham provides spaying and neutering services for pets. Their veterinary team in Caterham has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can The Village Animal Hospital Caterham microchip my pet?
Yes, The Village Animal Hospital Caterham offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:00AM-17:00PM
Popular Hours
Closed on Sunday
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No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Is this your business?
CLAIM IT HEREIncorrect information? Let us know
The Village Animal Hospital Caterham
Caterham, Greater London
General Info
The Village Animal Hospital Caterham delivers physical assistance to pets throughout their life stages while serving the Caterham area and its environs. The range of services extends far beyond mere medical treatment by incorporating preventive checkups client education and long-term planning into its offerings. The Village Animal Hospital Caterham team works together with pet owners to create customized health plans that suit each pet’s unique lifestyle and condition. The clinic provides comprehensive support for pets across all age groups by delivering expert advice on nutritional needs and dental care as well as behavioral consultations and post-operative recovery. The diagnostic capabilities within their facility enable veterinarians to obtain timely insights whenever pets exhibit symptoms of illness. The Village Animal Hospital Caterham stands as a premier pet healthcare provider in the region due to its strategic position and enduring community presence. The clinic manages appointments with meticulous attention to detail which demonstrates its dedication to both patients and staff. The Village Animal Hospital Caterham leverages its comprehensive knowledge of pet wellness trends and medical needs to assist Greater London pet owners in finding durable solutions. The Village Animal Hospital Caterham maintains its support for Greater London pet owners by providing guidance based on its comprehensive knowledge of Caterham's pet wellness trends and medical requirements. The Village Animal Hospital Caterham maintains its role as a leader in pet healthcare by utilizing its extensive knowledge of wellness trends and medical necessities to direct Greater London pet owners toward permanent solutions. The Village Animal Hospital Caterham uses its comprehensive knowledge of pet wellness trends and medical requirements to assist owners across Greater London in finding durable solutions. The Village Animal Hospital Caterham leverages its extensive knowledge of medical requirements and pet wellness trends in Caterham to assist Greater London pet owners in finding durable solutions. The Village Animal Hospital Caterham leverages its comprehensive knowledge of pet wellness trends and medical needs to direct Greater London pet owners toward durable solutions.
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:00AM-17:00PM
Popular Hours
Closed on Sunday
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Boarding
Dental
Grooming
Microchipping
Surgery
Vaccinations
Reviews
Charlotte Docherty
8 Apr 2018
I called the emergency vets around 3PM as my cat had been seriously injured. I had no way of getting to the vets alone and my cat was in a lot of pain. The people on the phone were talking slowly and ...
I called the emergency vets around 3PM as my cat had been seriously injured. I had no way of getting to the vets alone and my cat was in a lot of pain. The people on the phone were talking slowly and not understanding that it was an EMERGENCY. I was given 2 numbers that were incorrect and wasted precious last moments of my cats life. I feel like they didn't take me seriously until they saw him in real life. The vets were great, extremely over priced but the receptionists need training on how to deal with emergencies and giving correct information. My beautiful boy had to be put down and I am grateful for the drugs and oxygen he was given to make his lost moments easier. RIP Zasu. I'll always love you.
bojidar sotirov
11 Jan 2018
They killed my dog I went on Saturday because my dogs was not feeling well they it's her back then on Tuesday she got worse we took again they that something wrong with her head then she stayed at vet...
They killed my dog I went on Saturday because my dogs was not feeling well they it's her back then on Tuesday she got worse we took again they that something wrong with her head then she stayed at vets over night the next day she died on 1year and 3moths old
Heather Stark
16 Dec 2017
Tend to see different vets each time for routine checkups but all have been friendly. Have only once used them to help with a real problem - a very bad cut in my cat's chest. They did not push to do...
Tend to see different vets each time for routine checkups but all have been friendly. Have only once used them to help with a real problem - a very bad cut in my cat's chest. They did not push to do an expensive repair immediately though they offered to do it if I wanted it. They were also happy to take a wait and see approach. So we started with antiobiotics and rest, and a followup visit to assess the need for stitches which would need to be done under anaesthesia. This approach was successful and no further treatment was needed. I am happy with their clinical judgement, that they don't just push with the most high tech option.
deb garbutt
10 Nov 2017
I don't think they deserve even 1 star. My dog had been vomiting for almost 48hrs when we rushed her to the Village Animal Hospital, where they had 4 other patients. My dog was examined by a 'vet' who...
I don't think they deserve even 1 star. My dog had been vomiting for almost 48hrs when we rushed her to the Village Animal Hospital, where they had 4 other patients. My dog was examined by a 'vet' who assured me she needed to go on a drip, have bloods taken and be given anti-sickness drugs. She would need to be admitted for at least 24hrs. The word insurance came up 5 times, no, we're not!! A Quote of £600 - £700 was given & I was asked to sign the paperwork. Which I did, my pet was ill. More time was spent on working out the costing of the treatment and printing an elaborate bill than caring for my dog! I rang five and a half hours later to inquire after my dog, "She's stable" I was told, Is she on a drip I asked? "No, we haven't started treatment yet as we've been busy!" So you've put a bowl of water in with her then? I enquired - "NO"... then he went on & on with the excuses..
We went back & removed my dog - paid the £160.72 consultation fee and left. My advice would be ""Don't use this Vets, they are SCAMMERS - All they want is your money!! I later claimed back the rest of my money.
Sharon
5 Aug 2017
My Westie was seen today. Eyes really bad. The vet knew immediately what to do. Reception lady was so kind and patient with me. My baby is now sitting next to me a lot happier then she was this mornin...
My Westie was seen today. Eyes really bad. The vet knew immediately what to do. Reception lady was so kind and patient with me. My baby is now sitting next to me a lot happier then she was this morning. A massive thank you. Highly recommended. Lovely staff and lovely practice.
Jay P
27 Feb 2017
Robert Stovell
20 Dec 2016
Comments below 4 stars cannot be talking about this practice
My Boxer Ted has been to this practice since he was 3 months old. Top quality vets and staff.
Gary Manthorpe
6 Sep 2016
Vet was really nice shame the end result was a positive one.
Phil Britto
28 Jun 2016
My cat reacted to the worming medication I administered on her neck. Somehow she managed to be able to get it on her paw and licked it. I called my own vet but they were closed and I was referred to ...
My cat reacted to the worming medication I administered on her neck. Somehow she managed to be able to get it on her paw and licked it. I called my own vet but they were closed and I was referred to this veterinary clinic as it was out of hours. Firstly they charge a fortune, when you get there someone has to see you and be able to open the doors. Then a nurse does triage and finally the vet sees the pet. You are then given conflicting information about the treatment given by my registered vet. Trying to contact the company has to be done after 7pm, you get someone who makes excuses when trying to find out what happened to the insurance form. This company isn't any good with customers and sadly I don't think they were that great with my pet. I have learned from experience and hope never to have to use this service again.
JR Bennett
18 Feb 2016
spoke to a vet over the phone after hours, she made it perfectly clear that money was more important than the animals welfare. I explained that my cat had a damaged leg and was in extreme visible pain...
spoke to a vet over the phone after hours, she made it perfectly clear that money was more important than the animals welfare. I explained that my cat had a damaged leg and was in extreme visible pain, she just plainly said well if you cant afford the fee its tough! the fee by the way was 160 just to look at him! I asked if there was a way they could show a little compassion in their pricing or even let me pay in 2 instalments, I was basically told the price is the price no money, no service! So I was left with no choice as I obviously love my cat. Then when I got there waited over an hour to see the unsympathetic condescending vet, who literally did nothing except charge me another 40 for painkillers and told me to go and see another vet the following morning! If only i'd have known how terrible these people really are... DONT GO THERE!! THEY'LL BLEED YOU DRY!! All they care about is the cash in your wallet!... Animals!! (excuse the pun)
Christina Aitken
12 Jan 2014
The staff were extremely helpful and caring. They found a hospital for one of my cats who needed urgent treatment in Canterbury He has had his initial treatment and is now doing well, should be ho...
The staff were extremely helpful and caring. They found a hospital for one of my cats who needed urgent treatment in Canterbury He has had his initial treatment and is now doing well, should be home in 2 - 3 weeks.
Having had very poor and uncaring treatment from another vets, the stress was taken away a little from us and they were just so caring Both my cats are now registered with them. Keep up the good work.
Chris Aitken
A Google User
18 Jun 2011
reasonably priced and pleasant, caring staff
FAQs
Where is The Village Animal Hospital Caterham located?
The Village Animal Hospital Caterham is located at Sergeants Hall, Guards Ave, NULL, Caterham,NULL CR3 5ZD. It's easily accessible to pet owners in the Caterham area and surrounding communities.
What time does The Village Animal Hospital Caterham open and close each day?
The Village Animal Hospital Caterham is open Monday 08:00 AM - 19:00 PM, Tuesday 08:00 AM - 19:00 PM, Wednesday 08:00 AM - 19:00 PM, Thursday 08:00 AM - 19:00 PM, Friday 08:00 AM - 19:00 PM. On Saturdays, it's open 08:00 AM to 17:00 PM. They are closed on Sundays.
Is The Village Animal Hospital Caterham open on Saturdays?
Yes, The Village Animal Hospital Caterham is open on Saturdays. Their Saturday hours are 08:00AM to 17:00 PM.
Is The Village Animal Hospital Caterham open on Sundays?
No, The Village Animal Hospital Caterham is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at The Village Animal Hospital Caterham?
You can book an appointment online with The Village Animal Hospital Caterham via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does The Village Animal Hospital Caterham offer?
The Village Animal Hospital Caterham in Caterham offers a range of veterinary services, including Boarding, Dental, Grooming, Microchipping, Surgery. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does The Village Animal Hospital Caterham offer vaccinations for pets?
Yes, The Village Animal Hospital Caterham provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Caterham clinic.
Does The Village Animal Hospital Caterham offer pet dental care?
Absolutely. The Village Animal Hospital Caterham offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Can I get my pet groomed at The Village Animal Hospital Caterham?
The Village Animal Hospital Caterham does offer pet grooming services in addition to medical care. You can have your dog or cat groomed (bathing, nail trims, etc.) by their professional grooming team. It’s convenient to get veterinary care and grooming in one place in Caterham.
Does The Village Animal Hospital Caterham provide boarding or kennel services?
Yes, The Village Animal Hospital Caterham has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at The Village Animal Hospital Caterham?
The Village Animal Hospital Caterham provides spaying and neutering services for pets. Their veterinary team in Caterham has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can The Village Animal Hospital Caterham microchip my pet?
Yes, The Village Animal Hospital Caterham offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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CLAIM IT HEREIncorrect information? Let us know