21 Reviews

Ann Nelson Vets

Croydon, Greater London
General Info
As a well established surgery, our priority is to provide a professional and caring service to you and your pets. We use our excellent facilities and the latest equipment to ensure the care that your animal receives is the very best. Situated in South Croydon we cover a wide area in Surrey and parts of London.
Our practices has excellent facilities, is forward thinking and we regard our customer care highly. We are accredited by the RCVS as a Small Animal Practice which shows our dedication to providing high standards of care. We are also a registered Training Practice which means we carry out Veterinary Nurse training.  We would be more than happy to arrange showing you around the practice to see our facilities.
Team
{{staff.biography}}
Reviews
Julie Reynolds
26 Jun 2018
REPORT
Staff were extremely supportive and understanding when our lovely hamster died recently. Did their absolute best to keep her with us for a bit longer, rather than just writing her off and advising us... Read More
Staff were extremely supportive and understanding when our lovely hamster died recently. Did their absolute best to keep her with us for a bit longer, rather than just writing her off and advising us to get a new one as some vets are prone to do. Read Less
Richard Sunderland
22 May 2018
REPORT
Very professional and friendly staff, I have my 3 cats and a dog registered here. Always good service, although medication prices are a bit steep.
Luke Wheeler
13 Apr 2018
REPORT
Lovely staff, receptionists are incredibly accommodating. Nice open, large waiting room so no real issues between the pets waiting for treatment. Have looked after both of our cats through a variety o... Read More
Lovely staff, receptionists are incredibly accommodating. Nice open, large waiting room so no real issues between the pets waiting for treatment. Have looked after both of our cats through a variety of issues and always impressed with the quality of service. Parking can occasionally be a little tricky as it fills up quickly Read Less
Ivan Stevens
9 Apr 2018
REPORT
Two cats and a dog are treated here. All satisfactory.
Zena Twitchett
27 Feb 2018
REPORT
Very good with your pet they make them feel at ease.
Suzy Petrides
2 Dec 2017
REPORT
Anne nelson are a fabulous caring team and my two shitzu/s are more than luky to have them wenever i call nothing is to much always prompt great advice very caring thanku frm barney lola and me
Georgina Kelly
24 Nov 2017
REPORT
Unfortunately my cat had to be put to sleep but the amazing staff at Anne Nelson Vets were amazingly understanding and comforting at a difficult time
Alan Shine
25 May 2017
REPORT
Had our pet Staffie Spayed through a Dog trust voucher as we're on Benefits PDSA wanted 130, my was told the cost was 35 when I took her in the young lady went through some paper work with some opti... Read More
Had our pet Staffie Spayed through a Dog trust voucher as we're on Benefits PDSA wanted 130, my was told the cost was 35 when I took her in the young lady went through some paper work with some options for extras, I chose laser treatment to help with the healing. I got a call around 10am saying she'd had the surgery and she was fine but her blood pressure was a little low and they asked if they could give her some fluids there was no mention of any cost involved so said yes. I picked her up at 4pm I asked to pay and the lady said about the voucher from dogs trust I said about the laser treatment she then mentioned the fluids and said it was 51 I asked if that was the total bill and she said no that was for the fluids I nearly had a heart attack as only had 50 in my account and was going to give them the 50, I explained that there was no mention of this cost when they phoned and was not told this either when I first went in. The lady who was dealing with me was brilliant and tried to help by contacting dogs trust to see if they would cover it. My concern is now is that I signed a debt collectors agreement as I was going to pay now I'm worried as I've not got 50 to pay now or next month and worried they go to the debt collectors which will cost us even more money. They need to explain things better from the off like worse scenario this way I could of had the option of going ahead with it or not. The staff or lovely and friendly they can't be faltered just need to be more clearer on telling people potential cost involved. Luckily Dogs Trust covered the rest so need to say a big thank you to them. Again staff are lovely and friendly and very welcoming. Read Less
Steve Martin
25 May 2017
REPORT
Very careing excellent vet's.
Aaron Moseley
14 May 2017
REPORT
Been using this vets for my first pet cat and they are great. Very informative, easy to book appointments, staff are very professional and helpful. Recommended
Heather Crosskey
14 Apr 2017
REPORT
This vet has looked after my cats for the last 13 years and I trust them implicitly. The waiting area is light and welcoming, the staff friendly, but polite and professional. The vets are diligent and... Read More
This vet has looked after my cats for the last 13 years and I trust them implicitly. The waiting area is light and welcoming, the staff friendly, but polite and professional. The vets are diligent and will go the extra mile to ensure their patients get 5* care. Read Less
Maria Barker
19 Mar 2017
REPORT
Another vet said my rescue cat had diseased teeth and they all needed to be extracted and that 'cats learn to cope very well without teeth'. This news was alarming to me but was advised this was the o... Read More
Another vet said my rescue cat had diseased teeth and they all needed to be extracted and that 'cats learn to cope very well without teeth'. This news was alarming to me but was advised this was the only course of action or my cat would die with blood poisoning. Whilst looking for a second opinion I contacted Anne Nelson vets, on recommendation, who instead extracted just 5 teeth and cleaned the others. The result being that Benny has had a wonderful clean bill of health and all of his other teeth still look great a year on. Dispite the hour drive from my home I will now only take my cat to Anne Nelson. The whole team are exceptionally friendly and helpful with a level of expertise you can completely trust. Your pet could not be given better care. Plus when Benny had anaesthetic for his teeth extraction they gave home a little tiger bandage where he had the injection. Completely unnecessary of course but such a cute thing to doRead Less
Angela Critchley
30 Jan 2017
REPORT
One of the few independent vets left
Shannon Hewlett
7 Jan 2017
REPORT
Everyone on staff is extremely friendly and helpful and we always know our fur babies are in good hands!
Gary Manthorpe
26 Nov 2016
REPORT
Staff are excellent with my little kitten Garfield
Dayans Peval
20 Sep 2016
REPORT
Caring team who love animals. Lively independent practice who will correctly diagnosed and treated my rescue cat. Definitely recommended.
Stephanie Lee
17 May 2016
REPORT
I cannot recommend this vet practice enough. I have been with them for 7 years with my Akita and they could not have done enough for him. All of the staff are very friendly, knowledgeable and helpful... Read More
I cannot recommend this vet practice enough. I have been with them for 7 years with my Akita and they could not have done enough for him. All of the staff are very friendly, knowledgeable and helpful and are excellent at squeezing you in for an appointment. All the staff seem to genuinely care about animals which shows. If you are looking for a reliable and honest vet practice I would 100% recommended here. I have never had an issue in the 7 years I have been visiting. Read Less
Michael Ellinger
21 Jan 2016
REPORT
Took my new Kitten to Anne Nelson's Vets today and could not be happier, the staff are knowledgeable, friendly and very reassuring.
Adele Quow
3 Nov 2015
REPORT
Absolutely amazing vets. Have always looked after my dog very well. All staff are so friendly and genuine.
Poppy Carter Mills
13 Jul 2015
REPORT
Anne Nelson's Vets is a truly marvellous practice. The ladies on reception are very friendly and very helpful. Even when the surgery is flat out and they are very busy they always offer 'service wit... Read More
Anne Nelson's Vets is a truly marvellous practice. The ladies on reception are very friendly and very helpful. Even when the surgery is flat out and they are very busy they always offer 'service with a smile', without complaint and with a very good approach customer service. The vet I usually see is lovely and, in my opinion, a fantastic vet. I have absolute confidence that the advice she gives me is the best advice and offered with the sole purpose of my cat's health as the top priority. When I moved out of Eastbourne a few years ago and had to move from a fantastic vet in Horam my main concern for my cat was that I wouldn't find a vet that cared as much, was as dedicated to animals and that I could trust with my cat's heath implicitly but I found Anne Nelson's Vets and I couldn't be more happy (for me and my cat's health!). I would highly recommend Anne Nelson's Vets to anyone who loves their pet and wants to be confident that their health is in excellent hands. Read Less
Fabio Mellerio
27 May 2015
REPORT
Great service for two years until I wanted to check if my dog was in heat. Went to them and they could not tell. Asked for a pre mate test and they did not know what it was (this is like a GP saying t... Read More
Great service for two years until I wanted to check if my dog was in heat. Went to them and they could not tell. Asked for a pre mate test and they did not know what it was (this is like a GP saying that they dont know what a pregnancy test is). My dog seems to have been pregnant and lost the puppies took her in for a scan and they could not tell if she was or was not pregnant, or if it was a phantom pregnancy. I complained about the lack of information their vet had but I was still be charged for the service. Anne Nelson herself called up and said sorry about this but you will need to find a vet that specialises in pregnancy and breading as we don't. What a load of rubbish it just that they are so busy that they can't be bothered to do things right and it would not bother them if they lost a few customers. Read Less
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Book an Appointment
Online booking unavailable
Please call
020 86866070
238 Pampisford Road
Croydon Greater London CR2 6DB
Business Hours
Monday
Mon
08:00AM-18:30PM
Tuesday
Tue
08:00AM-18:30PM
Wednesday
Wed
08:00AM-18:30PM
Thursday
Thu
08:00AM-18:30PM
Friday
Fri
08:00AM-18:30PM
Saturday
Sat
08:00AM-12:00PM
Sunday
Sun
09:30AM-12:00PM
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Ann Nelson Vets

Croydon, Greater London
(21)
238 Pampisford Road
Croydon Greater London CR2 6DB
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None Available
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None Available
Online booking unavailable
Please call
As a well established surgery, our priority is to provide a professional and caring service to you and your pets. We use our excellent facilities and the latest equipment to ensure the care that your animal receives is the very best. Situated in South Croydon we cover a wide area in Surrey and parts of London.
Our practices has excellent facilities, is forward thinking and we regard our customer care highly. We are accredited by the RCVS as a Small Animal Practice which shows our dedication to providing high standards of care. We are also a registered Training Practice which means we carry out Veterinary Nurse training.  We would be more than happy to arrange showing you around the practice to see our facilities.
Monday
08:00AM-18:30PM
Tuesday
08:00AM-18:30PM
Wednesday
08:00AM-18:30PM
Thursday
08:00AM-18:30PM
Friday
08:00AM-18:30PM
Saturday
08:00AM-12:00PM
Sunday
09:30AM-12:00PM
{{staff.biography}}
Julie Reynolds
26 Jun 2018
REPORT
Staff were extremely supportive and understanding when our lovely hamster died recently. Did their absolute best to keep her with us for a bit longer, rather than just writing her off and advising us... Read More
Staff were extremely supportive and understanding when our lovely hamster died recently. Did their absolute best to keep her with us for a bit longer, rather than just writing her off and advising us to get a new one as some vets are prone to do. Read Less
Richard Sunderland
22 May 2018
REPORT
Very professional and friendly staff, I have my 3 cats and a dog registered here. Always good service, although medication prices are a bit steep.
Luke Wheeler
13 Apr 2018
REPORT
Lovely staff, receptionists are incredibly accommodating. Nice open, large waiting room so no real issues between the pets waiting for treatment. Have looked after both of our cats through a variety o... Read More
Lovely staff, receptionists are incredibly accommodating. Nice open, large waiting room so no real issues between the pets waiting for treatment. Have looked after both of our cats through a variety of issues and always impressed with the quality of service. Parking can occasionally be a little tricky as it fills up quickly Read Less
Ivan Stevens
9 Apr 2018
REPORT
Two cats and a dog are treated here. All satisfactory.
Zena Twitchett
27 Feb 2018
REPORT
Very good with your pet they make them feel at ease.
Suzy Petrides
2 Dec 2017
REPORT
Anne nelson are a fabulous caring team and my two shitzu/s are more than luky to have them wenever i call nothing is to much always prompt great advice very caring thanku frm barney lola and me
Georgina Kelly
24 Nov 2017
REPORT
Unfortunately my cat had to be put to sleep but the amazing staff at Anne Nelson Vets were amazingly understanding and comforting at a difficult time
Alan Shine
25 May 2017
REPORT
Had our pet Staffie Spayed through a Dog trust voucher as we're on Benefits PDSA wanted 130, my was told the cost was 35 when I took her in the young lady went through some paper work with some opti... Read More
Had our pet Staffie Spayed through a Dog trust voucher as we're on Benefits PDSA wanted 130, my was told the cost was 35 when I took her in the young lady went through some paper work with some options for extras, I chose laser treatment to help with the healing. I got a call around 10am saying she'd had the surgery and she was fine but her blood pressure was a little low and they asked if they could give her some fluids there was no mention of any cost involved so said yes. I picked her up at 4pm I asked to pay and the lady said about the voucher from dogs trust I said about the laser treatment she then mentioned the fluids and said it was 51 I asked if that was the total bill and she said no that was for the fluids I nearly had a heart attack as only had 50 in my account and was going to give them the 50, I explained that there was no mention of this cost when they phoned and was not told this either when I first went in. The lady who was dealing with me was brilliant and tried to help by contacting dogs trust to see if they would cover it. My concern is now is that I signed a debt collectors agreement as I was going to pay now I'm worried as I've not got 50 to pay now or next month and worried they go to the debt collectors which will cost us even more money. They need to explain things better from the off like worse scenario this way I could of had the option of going ahead with it or not. The staff or lovely and friendly they can't be faltered just need to be more clearer on telling people potential cost involved. Luckily Dogs Trust covered the rest so need to say a big thank you to them. Again staff are lovely and friendly and very welcoming. Read Less
Steve Martin
25 May 2017
REPORT
Very careing excellent vet's.
Aaron Moseley
14 May 2017
REPORT
Been using this vets for my first pet cat and they are great. Very informative, easy to book appointments, staff are very professional and helpful. Recommended
Heather Crosskey
14 Apr 2017
REPORT
This vet has looked after my cats for the last 13 years and I trust them implicitly. The waiting area is light and welcoming, the staff friendly, but polite and professional. The vets are diligent and... Read More
This vet has looked after my cats for the last 13 years and I trust them implicitly. The waiting area is light and welcoming, the staff friendly, but polite and professional. The vets are diligent and will go the extra mile to ensure their patients get 5* care. Read Less
Maria Barker
19 Mar 2017
REPORT
Another vet said my rescue cat had diseased teeth and they all needed to be extracted and that 'cats learn to cope very well without teeth'. This news was alarming to me but was advised this was the o... Read More
Another vet said my rescue cat had diseased teeth and they all needed to be extracted and that 'cats learn to cope very well without teeth'. This news was alarming to me but was advised this was the only course of action or my cat would die with blood poisoning. Whilst looking for a second opinion I contacted Anne Nelson vets, on recommendation, who instead extracted just 5 teeth and cleaned the others. The result being that Benny has had a wonderful clean bill of health and all of his other teeth still look great a year on. Dispite the hour drive from my home I will now only take my cat to Anne Nelson. The whole team are exceptionally friendly and helpful with a level of expertise you can completely trust. Your pet could not be given better care. Plus when Benny had anaesthetic for his teeth extraction they gave home a little tiger bandage where he had the injection. Completely unnecessary of course but such a cute thing to doRead Less
Angela Critchley
30 Jan 2017
REPORT
One of the few independent vets left
Shannon Hewlett
7 Jan 2017
REPORT
Everyone on staff is extremely friendly and helpful and we always know our fur babies are in good hands!
Gary Manthorpe
26 Nov 2016
REPORT
Staff are excellent with my little kitten Garfield
Dayans Peval
20 Sep 2016
REPORT
Caring team who love animals. Lively independent practice who will correctly diagnosed and treated my rescue cat. Definitely recommended.
Stephanie Lee
17 May 2016
REPORT
I cannot recommend this vet practice enough. I have been with them for 7 years with my Akita and they could not have done enough for him. All of the staff are very friendly, knowledgeable and helpful... Read More
I cannot recommend this vet practice enough. I have been with them for 7 years with my Akita and they could not have done enough for him. All of the staff are very friendly, knowledgeable and helpful and are excellent at squeezing you in for an appointment. All the staff seem to genuinely care about animals which shows. If you are looking for a reliable and honest vet practice I would 100% recommended here. I have never had an issue in the 7 years I have been visiting. Read Less
Michael Ellinger
21 Jan 2016
REPORT
Took my new Kitten to Anne Nelson's Vets today and could not be happier, the staff are knowledgeable, friendly and very reassuring.
Adele Quow
3 Nov 2015
REPORT
Absolutely amazing vets. Have always looked after my dog very well. All staff are so friendly and genuine.
Poppy Carter Mills
13 Jul 2015
REPORT
Anne Nelson's Vets is a truly marvellous practice. The ladies on reception are very friendly and very helpful. Even when the surgery is flat out and they are very busy they always offer 'service wit... Read More
Anne Nelson's Vets is a truly marvellous practice. The ladies on reception are very friendly and very helpful. Even when the surgery is flat out and they are very busy they always offer 'service with a smile', without complaint and with a very good approach customer service. The vet I usually see is lovely and, in my opinion, a fantastic vet. I have absolute confidence that the advice she gives me is the best advice and offered with the sole purpose of my cat's health as the top priority. When I moved out of Eastbourne a few years ago and had to move from a fantastic vet in Horam my main concern for my cat was that I wouldn't find a vet that cared as much, was as dedicated to animals and that I could trust with my cat's heath implicitly but I found Anne Nelson's Vets and I couldn't be more happy (for me and my cat's health!). I would highly recommend Anne Nelson's Vets to anyone who loves their pet and wants to be confident that their health is in excellent hands. Read Less
Fabio Mellerio
27 May 2015
REPORT
Great service for two years until I wanted to check if my dog was in heat. Went to them and they could not tell. Asked for a pre mate test and they did not know what it was (this is like a GP saying t... Read More
Great service for two years until I wanted to check if my dog was in heat. Went to them and they could not tell. Asked for a pre mate test and they did not know what it was (this is like a GP saying that they dont know what a pregnancy test is). My dog seems to have been pregnant and lost the puppies took her in for a scan and they could not tell if she was or was not pregnant, or if it was a phantom pregnancy. I complained about the lack of information their vet had but I was still be charged for the service. Anne Nelson herself called up and said sorry about this but you will need to find a vet that specialises in pregnancy and breading as we don't. What a load of rubbish it just that they are so busy that they can't be bothered to do things right and it would not bother them if they lost a few customers. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know