15 Reviews

Riverside Veterinary Group Grays

Grays, Greater London
General Info
Riverside Veterinary Group Grays is an integral part of the local community in Grays. The services available at the clinic, from basic preventative health care to complex surgical operations, are animal-focused. The following services are available: Ultrasound, Dental Care, Isolation Unit, Blood Work, Orthopedic Surgery and Internal Medicine. Families value the consistency and compassion of the staff, who support them in caring for their pets, from puppy and kitten days to managing chronic disease in their senior years. Thanks to an experienced team and well-designed facilities, Riverside Veterinary Group Grays provides high-quality care with minimal stress for both pets and their owners. The clinic also strives to promote responsible pet ownership throughout Grays and neighbouring regions. As pet ownership continues to rise in Greater London, Riverside Veterinary Group Grays is dedicated to expanding its services and maintaining its leadership position in the veterinary field. Whether your pet needs routine check-ups or urgent medical attention, the dedicated team is ready to support every step of their health journey. Education is another component, as the staff provides guidance on nutrition and lifestyle choices to ensure long-term pet wellbeing. Clients often mention the calming atmosphere and the comprehensive consultations which ease their worry when they visit. The practice is continually upgrading its equipment and procedures to ensure that it remains current with modern veterinary standards. Clients often mention the calming atmosphere during the visits and the way veterinarians address all their concerns. They also educate owners on how to take care of their pets in terms of nutrition, lifestyle, and prevention through various strategies. Additionally, they educate pet owners on nutrition, lifestyle, and preventive measures for sustaining pet health. By combining precise diagnosis with effective communication, the clinic guarantees that pets obtain the appropriate care at the appropriate moment.
Team
{{staff.biography}}
Reviews
Daniel Norrington
21 Mar 2024
REPORT
Very Poor treatment of our Hamster which had a cancer lump. Rough handling of the hamster which caused visible distress. I highly recommend looking elsewhere for your pet treatment as these guys do no... Read More
Very Poor treatment of our Hamster which had a cancer lump. Rough handling of the hamster which caused visible distress. I highly recommend looking elsewhere for your pet treatment as these guys do not seem to care. Read Less
Jax
28 Sep 2018
REPORT
My beaut boy was diagnosed with serious health condition... Felt like the consultations were blashay & brief... Your standing there with your loved & precious dog... He was rarely weighed... Would ask... Read More
My beaut boy was diagnosed with serious health condition... Felt like the consultations were blashay & brief... Your standing there with your loved & precious dog... He was rarely weighed... Would ask for certain tests & get a quite non responsive/ non productive response... Friend what worked there temporary pointed out that the head was 'old school'...??? When his health declined rapidly...& that dreaded day came... Asked if they could do a home visit...reply its only me here this week... So had to go to the vet...was not in my plan.. So unprofessional beyond words... Environment in whole vet is far too small...reception, treatment rooms etc.. 30 years ago guess was deemed adequate... Could list more comments... Sadly would not recommend this veterinary practice what so ever... Read Less
Kieran Murphy
13 Jun 2018
REPORT
The staff are amazing always welcome and always willing to teach you and help you care for your pet better.
Whitehouse
8 Jun 2018
REPORT
Sister has dog registered at this vets. Was looking after mums dog whilst she was in hospital. The dog got very sick so she took her down. Wouldn’t see her and wouldn’t suggest any medications as it w... Read More
Sister has dog registered at this vets. Was looking after mums dog whilst she was in hospital. The dog got very sick so she took her down. Wouldn’t see her and wouldn’t suggest any medications as it wasn’t their policy. Discusting treatment of a sick dog. Uncaring with no empathy whatsoever. Fortunately found Medivet thank god who had no reservation in seeing her. Would have given nil stars if I could have. Read Less
Deborah Ponsonby
5 Apr 2018
REPORT
Tried to make an appointment. Not registered there and my usual vets is closed for a couple of weeks. Receptionist was rude and belittling. Assumed my pet was a dog without even asking what animal it ... Read More
Tried to make an appointment. Not registered there and my usual vets is closed for a couple of weeks. Receptionist was rude and belittling. Assumed my pet was a dog without even asking what animal it was. I am trying to make an urgent appointment as my cat is ill only to be laughed at. Think me and my cat deserve better treatment and will be going somewhere caring and professional rather than here. Read Less
Yvette Telling
15 Mar 2018
REPORT
Excellent service. Kind l, caring, helpful staff.
Jeff Kemp
7 Mar 2018
REPORT
Used the vets first time last week, dog seen and sorted. Staff all seem very pleasant. Have now used a few times and very pleased with the service.
Kevin Lamb
13 Feb 2018
REPORT
Been using the Vets for the past 8 years and find them friendly and knowledgeable
elle wi
6 Sep 2017
REPORT
If I could give no stars I would. You couldn't pay me to go back to this awful place. Front desk staff haven't got the first idea about customer service and are the rudest receptionists I've ever met ... Read More
If I could give no stars I would. You couldn't pay me to go back to this awful place. Front desk staff haven't got the first idea about customer service and are the rudest receptionists I've ever met and the vets don't seem to even care about animals they are heavy handed and not gentle at all and they terrified the life out of my dog and told me she is deformed as she was biting her legs, turns out she has allergies as I suggested, but the vet told me I was wrong. I also used to work in a vets myself for five years so I know exactly how it works, and I'm surprised this place even has any clients. Don't waste your money!! Read Less
Darren Evans
10 May 2017
REPORT
Steve Farrugia
12 Mar 2017
REPORT
Heather Oakley
10 Nov 2016
REPORT
Best vet in my opinion in Grays
Leonard Harbour
7 Oct 2016
REPORT
THIS IS NOT A STAR IT'S A BLACK MARK!! I have used this vet for a few years with mixed feelings but my worst fears were founded last month when a vet at this practice over medicate... Read More
THIS IS NOT A STAR IT'S A BLACK MARK!! I have used this vet for a few years with mixed feelings but my worst fears were founded last month when a vet at this practice over medicated my dog with the result that she died a week later in pain. A sad end to a lovely little dog's life. The instructions from the vet differed greatly from the instructions in the box, but they insisted that I give her the dose recommended by the vet! Despite several attempts to speak to the owner of this practice he has refused to answer calls or letters. Guilt? Or just plain uncaring, incompetent and money grasping! Beware of this veterinary practice and its owner if you want to keep your pet happy and healthy, there are many other better in the Grays and Corringham areas. Read Less
Daniel Smith
4 Oct 2016
REPORT
Always helpful and willing to offer advice
Ralph Routley
11 Mar 2016
REPORT
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Book an Appointment
Online booking unavailable
Please call
FAQs
Where is Riverside Veterinary Group Grays located?
Riverside Veterinary Group Grays is located at 23 Southend Rd, Grays, Greater London RM17 5NH. It's easily accessible to pet owners in the Grays area and surrounding communities.
What time does Riverside Veterinary Group Grays open and close each day?
Riverside Veterinary Group Grays is open Monday 09:00 AM - 19:00 PM, Tuesday 09:00 AM - 19:00 PM, Wednesday 09:00 AM - 19:00 PM, Thursday 09:00 AM - 19:00 PM, Friday 09:00 AM - 19:00 PM. On Saturdays, it's open 09:00 AM to 16:30 PM. They are closed on Sundays.
Is Riverside Veterinary Group Grays open on Saturdays?
Yes, Riverside Veterinary Group Grays is open on Saturdays. Their Saturday hours are 09:00AM to 16:30 PM.
Is Riverside Veterinary Group Grays open on Sundays?
No, Riverside Veterinary Group Grays is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Riverside Veterinary Group Grays?
Online booking through TopVet is currently unavailable for Riverside Veterinary Group Grays. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Riverside Veterinary Group Grays offer?
Riverside Veterinary Group Grays in Grays offers a range of veterinary services, including Allergy Testing, Bloodwork, Dental Care, Deworming, House Calls. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Riverside Veterinary Group Grays offer vaccinations for pets?
Yes, Riverside Veterinary Group Grays provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Grays clinic.
Does Riverside Veterinary Group Grays offer pet dental care?
Absolutely. Riverside Veterinary Group Grays offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Riverside Veterinary Group Grays?
Riverside Veterinary Group Grays provides spaying and neutering services for pets. Their veterinary team in Grays has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Riverside Veterinary Group Grays microchip my pet?
Yes, Riverside Veterinary Group Grays offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
9:00 AM – 7:00 PM
Tuesday
Tue
9:00 AM – 7:00 PM
Wednesday
Wed
9:00 AM – 7:00 PM
Thursday
Thu
9:00 AM – 7:00 PM
Friday
Fri
9:00 AM – 7:00 PM
Saturday
Sat
9:00 AM – 4:30 PM
Services
Allergy Testing
Bloodwork
Dental Care
Deworming
House Calls
Internal Medicine
Isolation Unit
Laboratory
Microchipping
Nutritional Counseling
Ophthalmology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
Incorrect information? Let us know

Riverside Veterinary Group Grays

Grays, Greater London
(15)
23 Southend Rd
Grays Greater London RM17 5NH
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None Available
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None Available
Online booking unavailable
Please call
Riverside Veterinary Group Grays is an integral part of the local community in Grays. The services available at the clinic, from basic preventative health care to complex surgical operations, are animal-focused. The following services are available: Ultrasound, Dental Care, Isolation Unit, Blood Work, Orthopedic Surgery and Internal Medicine. Families value the consistency and compassion of the staff, who support them in caring for their pets, from puppy and kitten days to managing chronic disease in their senior years. Thanks to an experienced team and well-designed facilities, Riverside Veterinary Group Grays provides high-quality care with minimal stress for both pets and their owners. The clinic also strives to promote responsible pet ownership throughout Grays and neighbouring regions. As pet ownership continues to rise in Greater London, Riverside Veterinary Group Grays is dedicated to expanding its services and maintaining its leadership position in the veterinary field. Whether your pet needs routine check-ups or urgent medical attention, the dedicated team is ready to support every step of their health journey. Education is another component, as the staff provides guidance on nutrition and lifestyle choices to ensure long-term pet wellbeing. Clients often mention the calming atmosphere and the comprehensive consultations which ease their worry when they visit. The practice is continually upgrading its equipment and procedures to ensure that it remains current with modern veterinary standards. Clients often mention the calming atmosphere during the visits and the way veterinarians address all their concerns. They also educate owners on how to take care of their pets in terms of nutrition, lifestyle, and prevention through various strategies. Additionally, they educate pet owners on nutrition, lifestyle, and preventive measures for sustaining pet health. By combining precise diagnosis with effective communication, the clinic guarantees that pets obtain the appropriate care at the appropriate moment.
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-16:30PM
Allergy Testing
Bloodwork
Dental Care
Deworming
House Calls
Internal Medicine
Isolation Unit
Laboratory
Microchipping
Nutritional Counseling
Ophthalmology
Orthopedic Surgery
Pet Euthanasia
Prescription Medications
Radiology (X-Rays)
Surgery
Ultrasound
Vaccinations
{{staff.biography}}
Daniel Norrington
21 Mar 2024
REPORT
Very Poor treatment of our Hamster which had a cancer lump. Rough handling of the hamster which caused visible distress. I highly recommend looking elsewhere for your pet treatment as these guys do no... Read More
Very Poor treatment of our Hamster which had a cancer lump. Rough handling of the hamster which caused visible distress. I highly recommend looking elsewhere for your pet treatment as these guys do not seem to care. Read Less
Jax
28 Sep 2018
REPORT
My beaut boy was diagnosed with serious health condition... Felt like the consultations were blashay & brief... Your standing there with your loved & precious dog... He was rarely weighed... Would ask... Read More
My beaut boy was diagnosed with serious health condition... Felt like the consultations were blashay & brief... Your standing there with your loved & precious dog... He was rarely weighed... Would ask for certain tests & get a quite non responsive/ non productive response... Friend what worked there temporary pointed out that the head was 'old school'...??? When his health declined rapidly...& that dreaded day came... Asked if they could do a home visit...reply its only me here this week... So had to go to the vet...was not in my plan.. So unprofessional beyond words... Environment in whole vet is far too small...reception, treatment rooms etc.. 30 years ago guess was deemed adequate... Could list more comments... Sadly would not recommend this veterinary practice what so ever... Read Less
Kieran Murphy
13 Jun 2018
REPORT
The staff are amazing always welcome and always willing to teach you and help you care for your pet better.
Whitehouse
8 Jun 2018
REPORT
Sister has dog registered at this vets. Was looking after mums dog whilst she was in hospital. The dog got very sick so she took her down. Wouldn’t see her and wouldn’t suggest any medications as it w... Read More
Sister has dog registered at this vets. Was looking after mums dog whilst she was in hospital. The dog got very sick so she took her down. Wouldn’t see her and wouldn’t suggest any medications as it wasn’t their policy. Discusting treatment of a sick dog. Uncaring with no empathy whatsoever. Fortunately found Medivet thank god who had no reservation in seeing her. Would have given nil stars if I could have. Read Less
Deborah Ponsonby
5 Apr 2018
REPORT
Tried to make an appointment. Not registered there and my usual vets is closed for a couple of weeks. Receptionist was rude and belittling. Assumed my pet was a dog without even asking what animal it ... Read More
Tried to make an appointment. Not registered there and my usual vets is closed for a couple of weeks. Receptionist was rude and belittling. Assumed my pet was a dog without even asking what animal it was. I am trying to make an urgent appointment as my cat is ill only to be laughed at. Think me and my cat deserve better treatment and will be going somewhere caring and professional rather than here. Read Less
Yvette Telling
15 Mar 2018
REPORT
Excellent service. Kind l, caring, helpful staff.
Jeff Kemp
7 Mar 2018
REPORT
Used the vets first time last week, dog seen and sorted. Staff all seem very pleasant. Have now used a few times and very pleased with the service.
Kevin Lamb
13 Feb 2018
REPORT
Been using the Vets for the past 8 years and find them friendly and knowledgeable
elle wi
6 Sep 2017
REPORT
If I could give no stars I would. You couldn't pay me to go back to this awful place. Front desk staff haven't got the first idea about customer service and are the rudest receptionists I've ever met ... Read More
If I could give no stars I would. You couldn't pay me to go back to this awful place. Front desk staff haven't got the first idea about customer service and are the rudest receptionists I've ever met and the vets don't seem to even care about animals they are heavy handed and not gentle at all and they terrified the life out of my dog and told me she is deformed as she was biting her legs, turns out she has allergies as I suggested, but the vet told me I was wrong. I also used to work in a vets myself for five years so I know exactly how it works, and I'm surprised this place even has any clients. Don't waste your money!! Read Less
Darren Evans
10 May 2017
REPORT
Steve Farrugia
12 Mar 2017
REPORT
Heather Oakley
10 Nov 2016
REPORT
Best vet in my opinion in Grays
Leonard Harbour
7 Oct 2016
REPORT
THIS IS NOT A STAR IT'S A BLACK MARK!! I have used this vet for a few years with mixed feelings but my worst fears were founded last month when a vet at this practice over medicate... Read More
THIS IS NOT A STAR IT'S A BLACK MARK!! I have used this vet for a few years with mixed feelings but my worst fears were founded last month when a vet at this practice over medicated my dog with the result that she died a week later in pain. A sad end to a lovely little dog's life. The instructions from the vet differed greatly from the instructions in the box, but they insisted that I give her the dose recommended by the vet! Despite several attempts to speak to the owner of this practice he has refused to answer calls or letters. Guilt? Or just plain uncaring, incompetent and money grasping! Beware of this veterinary practice and its owner if you want to keep your pet happy and healthy, there are many other better in the Grays and Corringham areas. Read Less
Daniel Smith
4 Oct 2016
REPORT
Always helpful and willing to offer advice
Ralph Routley
11 Mar 2016
REPORT
Where is Riverside Veterinary Group Grays located?
Riverside Veterinary Group Grays is located at 23 Southend Rd, Grays, Greater London RM17 5NH. It's easily accessible to pet owners in the Grays area and surrounding communities.
What time does Riverside Veterinary Group Grays open and close each day?
Riverside Veterinary Group Grays is open Monday 09:00 AM - 19:00 PM, Tuesday 09:00 AM - 19:00 PM, Wednesday 09:00 AM - 19:00 PM, Thursday 09:00 AM - 19:00 PM, Friday 09:00 AM - 19:00 PM. On Saturdays, it's open 09:00 AM to 16:30 PM. They are closed on Sundays.
Is Riverside Veterinary Group Grays open on Saturdays?
Yes, Riverside Veterinary Group Grays is open on Saturdays. Their Saturday hours are 09:00AM to 16:30 PM.
Is Riverside Veterinary Group Grays open on Sundays?
No, Riverside Veterinary Group Grays is closed on Sundays. They operate Monday through Saturday, serving pet owners during the week and on Saturday.
How can I book an appointment at Riverside Veterinary Group Grays?
Online booking through TopVet is currently unavailable for Riverside Veterinary Group Grays. To schedule an appointment, please call during their business hours and the staff will assist you.
What services does Riverside Veterinary Group Grays offer?
Riverside Veterinary Group Grays in Grays offers a range of veterinary services, including Allergy Testing, Bloodwork, Dental Care, Deworming, House Calls. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Riverside Veterinary Group Grays offer vaccinations for pets?
Yes, Riverside Veterinary Group Grays provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Grays clinic.
Does Riverside Veterinary Group Grays offer pet dental care?
Absolutely. Riverside Veterinary Group Grays offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Riverside Veterinary Group Grays?
Riverside Veterinary Group Grays provides spaying and neutering services for pets. Their veterinary team in Grays has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Riverside Veterinary Group Grays microchip my pet?
Yes, Riverside Veterinary Group Grays offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Incorrect information? Let us know
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