I decided to leave the pdsa to come here. Spoke to the receptionist on Thursday told her I was not happy at the pdsa she told me to transfer my dogs history which I did and booked me an appointment for the following Tuesday.I was willing to pay for my dogs treatment. On the Saturday night I phoned the clinic and spoke to celia and all she was worried about was not my dogs health but why I had left the PDSA.Following this conversation she told me the vet was very busy and he would give me a call back ,no such call came.On Sunday morning I called again,still no luck.Two hours I called again where I was met with why have you left the pdsa we are not here for a second opinion not the welfare of my dog which had taken a turn for the worst.And they point blank refused to see him and told me to phone back on the Monday morning .In this time he deteriorated so much I had to have him put to sleep by a vet at home which showed me such compassion. To say I'm disgusted by there attitude is an understatement.I know you do good work but you left me disgusted and I would never recommend you again. Read Less

Its a great place for sick cats and dogs. Yes, most of the times you have to wait longer but nothing major. Make sure if it's not an emergency to call them and book appointment. Staff is super friendly!! You'll get all the medicine straight away there as well Read Less

Took my dog here they try to help as much as they can and they try to be cheaper than other places but still we had to pay quite a lot for a biopsy procedure but I suppose its not cheap anyway and even if I went elsewhere probably would end up paying more. Friendly staff helpful people. Could do with more funding as its a trust Read Less

The store doesn't look great from the outside but from the inside it's full off very nice people that deeply care about helping animals. They visited our home to make sure it was suitable for a cat, and now we have a cute misstick at home! Read Less

These are the most dedicated vets I've ever known. I don't know where I'd be if it hadn't been for them giving the care they have for my pooch. I certainly would not have been able to afford the care else where. If I ever win the lottery I will be giving most of it to them. Such amazing staff and they are so dedicated to the welfare of animals. I love you guys x Read Less

John Joyce is an excellent first class veterinary surgeon and a warm caring person who wants the best for your animal! Big thanks! Massive thumbs up! Thank you so much, Celia!!! It adds value to how our dog lives his life! Read Less

I am ever so grateful that this place was recommended to me. I cannot thank or compliment Tracey enough ! I called in regards to my lovely cat and her 4 beautiful kittens, and Tracey was nothing but helpful and very polite, she put me at ease with her professionalism, I was very impressed with all the support and advice I was given by Tracey just on the phone and cannot wait to visit the Canning Town branch for my pets jabs. Thank you so much I cannot thank you enough. A very happy and satisfied Customer :) Read Less

Celia Hammond and her team do an excellent job providing a much needed animal welfare service. Some of the negative reviews on here are quite disgraceful and should be ignored. Why would you adopt a cat in the first place if you were worried about hair on the carpet? I suggest before adopting you seriously sit down and decide if you can offer a loving home to a rescue cat. Read Less

Best place to take your furry friends when they need the help. It's a charity based so please do contribute to their funds always. They are providing a very needed and valuable service for a fraction of price which other vet charge.Read Less

I had rescued a cat from this centre and for financial reasons I was unable to look after it anymore. The cat was also shedding hell of amount of hair, that friends and family did not want to come or eat and drink at my house. I contacted Celia Hammond and explained the situation regarding my financial circumstance that I was fobbed off by Celia and the receptionists, who in one breath said they had space to take the cat back and then the next they said there was a waiting list and I had to wait. I was then suggested to buy evening primrose and Brewers yeast to help with the shedding and this did not make any difference as I was hoovering my house 4-5 times a day just to keep on top of the hairs. Because of how I was just dismissed by the centre and how they dealt with me, I telephoned my boroughs cat protection branch who advised me the cat was to be returned to them as I rescued it from them, and only when I mentioned this to them that they changed their tune and asked me to bring the cat in when I am ready. Had I not said this they would have continued dismissing me to their liking claiming they had no space. It's been a rollercoaster of a horrible experience that I wouldn't wish on anybody who had or has good intentions for a pet, and to be treated in such a way by a centre that claims it cares about pets is an understatement. Be advised to who ever rescues a pet from them. Read Less

Be very careful bringing your animal here. My 10yo cat was very ill, slumped on the floor and very lethargic. We took him to the canning town branch and was told that they would keep him in over night to put him on a drip and do bloods. We told the vets that if we are only prolonging his suffering we would be willing to put him to sleep. When we phoned back the next day we were told by the receptionist that there had been a "drastic improvement" but we had to wait till the afternoon to speak with a vet who will go through the blood results and then they will let us know if we could collect him. We phoned back and spoke to the vet who confirmed it was kidney disease and that there had only been a slight improvement. All in all our cat was in there for a week. The day we got a call to say he could come home we asked the lady who called has he improved in himself to which she smartly remarked "well they wouldnt be letting him home otherwise would they? He was let home with kitty morphine and was exactly the same as when he left. 2 days later my sister was woken up to sounds coming from downstairs she went down to find the cat laying in a pool of brown fluid from him mouth and was in his death throws. The sound being his attempt to breathe. He died in my dad's arms. Terrible service from these so called vets. Gave misleading information several times, making us believe the whole week that he was improving and what was going on with him was manageable and treatable. Only for my little sister to watch a cruel and horrific death of her cat that she grew up with. Shameful. AVOID!!! Read Less

What an amazing place, saving the lives of abandoned cats & kittens and providing low cost vet services for those in need. Please donate to help - they need (clean) towels & blankets, pens, cat food etc.Read Less

These people are life savers, laterally. I did not know what to do when I realised I couldn't afford treatment for my animals because my circumstances changed. Celia Hammond are efficient, professional, I cannot not rate the highly enough. You have to wait in a queue but my goodness it is worth it. Read Less

The vets are fantastic. I took my cat there today for a heart scan due to heart murmur and they found out the problem and gave me some medications. They are very good, fast and affordable. I couldn't ask for a better vet for my Bourbon! :) Chrissie, the veterinarian, was very kind with me and she took good care of my little Bourbon.Read Less

They are wonderful they saved my puppy's life I recommend these guys to everyone the vets are so kind as well as all the other staff I just want to say thank u to everybody Max mum the little yorkie xx Read Less

We are so lucky to have this amazing charity (neutering clinic) in our local area! They do an incredible job helping animals day in and day out. The staff are amazing! Even though they are always busy and under pressure, they help everyone with a professional attitude and a smile on their face. They genuinely care about the animals welfare. Very affordable, which is so helpful to those on low income. Read Less

I got my rescue cat from here, quite a few years back, and think they do fantastic work. I ran a charity race for them last year, and would choose this charity over many for my next event. More recently I took my dog there, after having a bad experience at a well known vet and they were brilliant. They have only the animals interest at heart. It is not about money, which unfortunately seems to be the case in some places. The trust goes magnificent work. Read Less

I would like to thank to everyone at Celia Hammond for taking care of our beloved Bonnie. She passed away two months ago at the age of 21. She had chronic kidney disease, I was informed that it's common for elderly cats and it was only a matter of time. They took great care of Bonnie and would go extra lengths to ensure she was getting the best treatment. Celia Hammond goes above and beyond in taking care of our beloved animals. Read Less

I would like to thank to everyone at Celia Hammond for taking care of our beloved Bonnie. She passed away two months ago at the age of 21. She had chronic kidney disease, I was informed that it's common for elderly cats and it was only a matter of time. They took great care of Bonnie and would go extra lengths to ensure she was getting the best treatment. Celia Hammond goes above and beyond in taking care of our beloved animals. Read Less

All I can say is thank you very much Celia for starting this charity. It has helped restore my faith in humanity. Her charity is mainly focused on cats and dogs, and especially rehoming stray cats. It is a vet aimed at helping those on low income or benefits, just anyone who cannot pay the extortionate vet bills that private vets charge. I am a rabbit owner and my mini-lop "Blueberry" broke her leg last year. I took her to the local Pets at Home vet called "Companion Care" and they were the worst type of people you could ever meet. They told me that the leg could not be fixed and must be amputated without so much as an X-Ray! This is on top of their initial demand that we pay them 500 for surgery! I was not convinced by the vet who spoke to me on the phone at Pets at Home, and so I looked around my area for another vet and found CHAT. I called them up, explained my situation and gave them the details of the current vet. The vet from CHAT called me up the same day, told me I should bring the bunny over to them, and then their vet called me on the phone and explained to me in detail what choices I have after examining my bunny, and it was very detailed and an informed discussion. Blueberry got through surgery, had a pin put in, and is now recovered. I have been back a few times to neuter my other rabbits, and to bring my thanks in the form of baking a cake for their staff. Their vets really do care about animals from the heart, and they are not here for profit (yes they are a charity!!) They do charge for their services but the cost is considerably lower than private vets. I have met Celia herself and she is an old but seriously dedicated lady. I have been to the charity as late as 11pm and there are still a lot of staff working here taking care of animals. I have been doing 10k runs to raise funds for CHAT and if your pets need help and you can't afford private vet care, your pet cannot be in better hands than Celia's charity. Read Less

All I can say is thank you very much Celia for starting this charity. It has helped restore my faith in humanity.Her charity is mainly focused on cats and dogs, and especially rehoming stray cats. It is a vet aimed at helping those on low income or benefits, just anyone who cannot pay the extortionate vet bills that private vets charge.I am a rabbit owner and my mini-lop "Blueberry" broke her leg last year. I took her to the local Pets at Home vet called "Companion Care" and they were the worst type of people you could ever meet. They told me that the leg could not be fixed and must be amputated without so much as an X-Ray! This is on top of their initial demand that we pay them £500 for surgery!I was not convinced by the vet who spoke to me on the phone at Pets at Home, and so I looked around my area for another vet and found CHAT. I called them up, explained my situation and gave them the details of the current vet. The vet from CHAT called me up the same day, told me I should bring the bunny over to them, and then their vet called me on the phone and explained to me in detail what choices I have after examining my bunny, and it was very detailed and an informed discussion.Blueberry got through surgery, had a pin put in, and is now recovered. I have been back a few times to neuter my other rabbits, and to bring my thanks in the form of baking a cake for their staff.Their vets really do care about animals from the heart, and they are not here for profit (yes they are a charity!!) They do charge for their services but the cost is considerably lower than private vets. I have met Celia herself and she is an old but seriously dedicated lady. I have been to the charity as late as 11pm and there are still a lot of staff working here taking care of animals.I have been doing 10k runs to raise funds for CHAT and if your pets need help and you can't afford private vet care, your pet cannot be in better hands than Celia's charity. Read Less