Friern Barnet Vets4Pets
London, Greater London
General Info
At Vets4Pets we know your pet is a much loved part of the family and you want them to enjoy a long, healthy life. This is why our veterinary teams, made up of animal loving experts, firmly believe in providing the highest level of care and treating every pet they see like they would their own.
Every Vets4Pets practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Vets4Pets, why not take a practice tour?
Every Vets4Pets practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Vets4Pets, why not take a practice tour?
Team
Zuzana Mervova
Veterinarian
Andriana Vaccaro
Nurse
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Reviews
Natalja Bendikiene
10 Jul 2018
REPORT
6 puppies were vaccinated and puppy packs were bought as well. I was advised that for second vaccine I can go to any vet4pet branch. When puppies were sold new owners tried to book appointments at oth...
6 puppies were vaccinated and puppy packs were bought as well. I was advised that for second vaccine I can go to any vet4pet branch. When puppies were sold new owners tried to book appointments at other branchs( Luton and Wimbledon) and they were refused as the second vaccination should be done at the same branch or you need to pay additional cost.
When I tried to contact and clear the problem the lady on phone was extremely rude and just hang phone.
Please be careful when buying packs
Nella
30 May 2018
REPORT
Took my dog for a check up and the vet failed to notice patches on my dog's skin that I later found. I called and asked for another appointment but for that to be free as I already paid for a check up...
Took my dog for a check up and the vet failed to notice patches on my dog's skin that I later found. I called and asked for another appointment but for that to be free as I already paid for a check up before (and it's not my fault the vet is incapable of doing a proper check) and the vet refused. The receptionist tried her best but the Vet is super unprofessional and no apology was made. She simply relayed her info to the receptionist and said the patches I found were probably 'harmless' and that I shouldn't worry. After a week, they spread even more. Pathetic.
Becki Irving
26 Apr 2018
REPORT
was threatened with debt collectors due to being unhappy with paying for a health check. was told I did not have vacs 4 life. when I called my previous vet they confirmed I did and it was transfered. ...
was threatened with debt collectors due to being unhappy with paying for a health check. was told I did not have vacs 4 life. when I called my previous vet they confirmed I did and it was transfered. no apology was made. no effort was made to understand what had gone wrong and I was told my 'debt' would be sent to debt collectors.
a poorly gerbil fell from the desk to the floor because a VERY unfriendly woman was more intent in proving me wrong that she wasn't paying attention to the poorly animal.
shocking customer service. instead of being friendly and trying to come to a solution she was rude and threatened me with debt collectors. absolutely shocking.
when speaking to my previous vets they agreed the check up should have been free and that the service I received was outrageous.
Rosalind Cortes
23 Apr 2018
REPORT
Visited and registered for monthly care plan earlier today, found staff to be friendly, polite and professional. My small dog Poppy was examined by Gabriel who was caring, and professional, she answer...
Visited and registered for monthly care plan earlier today, found staff to be friendly, polite and professional. My small dog Poppy was examined by Gabriel who was caring, and professional, she answered all my queries and questions regarding the quality of service and care that Poppy will receive. I found the quality of service of excellent, my only gripe is that I at wait some time to be dealt with. Probably due to popularity of the standard of service provided.
Frenchris
26 Sep 2017
REPORT
Paul Kitching
16 Jul 2017
REPORT
The previous reviews seemed to have been removed along with mine.
Like the other person who reviewed the place, I found the receptionist rude and careless over the phone.
The vet is rude too. Didn'...
The previous reviews seemed to have been removed along with mine.
Like the other person who reviewed the place, I found the receptionist rude and careless over the phone.
The vet is rude too. Didn't really listen to me and barely looked at me at times. I had came for a vaccine booster which had been paid for the previous time. I ended up being charged £72.00 because she performed a microscopic examination on my cat's ears without telling me it would cost £30 odd, and then charged me £40 odd for Surolan which is £12 online (prescription needed). She only had ear mites. You can get treatment for that in the pets at home - which is where they are - for about £4. Very shifty. She wasn't transparent enough.
She also tried to guilt trip me. She said, "If I had told you before I performed the test, would you have just said no". No I wouldn't have, but there is honesty and transparency.
Also, at one point I told her about being unhappy with the receptionists and she just looked at me blankly and said nothing. I assumed she just worked there, in fact she is the manager, she hired them.
Valentina Paskal
3 Apr 2017
REPORT
Hi, I would like to say that this vets for pets is definitely not to take a care of animals. I am extremely disappointed as any time I called I came across with very rude attitude of the staff.
Neithe...
Hi, I would like to say that this vets for pets is definitely not to take a care of animals. I am extremely disappointed as any time I called I came across with very rude attitude of the staff.
Neither my last visit was last Monday: cloves of my cat some of them where not tripped and some of them some how done. It was a rude attitude towards us and the procedure has not been complited as they were delaying. Doctor consultation who barely speaks English and each question about was leaving the room to get the answer made me feeling very bad.
The price was given to me by doctor in the consulting room was much less than I heard in reception during my payment.
I paid 187 for consulting and the eye test. Results are still not ready. It was promised in 5 days to get the results.
I highly do not recommend to treat your pets in this place!!! Waste of time, money and stress for your pet.
I do not trust them and each my call I do not want to feel down after conversation.
Today I did call to find out about results and on phone was really rude receptionist called by name Sarah. This is an absurd to meet such as arrogant and aggressive staff. It is really annoying!!!
Where is kind, polite staff?
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
0208 3628217
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
09:00AM-17:00PM
Sunday
Sun
11:00AM-17:00PM
Services
Dental
Grooming
Microchipping
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Friern Barnet Vets4Pets
London, Greater London
Book an Appointment
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General Info
At Vets4Pets we know your pet is a much loved part of the family and you want them to enjoy a long, healthy life. This is why our veterinary teams, made up of animal loving experts, firmly believe in providing the highest level of care and treating every pet they see like they would their own.
Every Vets4Pets practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Vets4Pets, why not take a practice tour?
Every Vets4Pets practice is equipped with the latest in technology, which means we can offer your pets the personalised care they need. Our practices are also designed to make your pet’s time with us as comfortable as possible; just like kids don’t always like going to the dentist, we know pets don’t always like going to the vets! Our waiting areas are light and spacious (and with floors that can cope with little accidents) and we also have separate dog and cat wards so your pet can recuperate more comfortably after any treatment.
Our vets will explain all clinical terms so you fully understand what is happening to your pet and you are fully involved in their treatment plan. This also includes being completely transparent in our pricing, so you can make an informed choice on the treatment that you want your pet to receive.
Come and see for yourself at your local Vets4Pets, why not take a practice tour?
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
09:00AM-17:00PM
Sunday
11:00AM-17:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental
Grooming
Microchipping
Team
Zuzana Mervova
Veterinarian
Andriana Vaccaro
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Natalja Bendikiene
10 Jul 2018
6 puppies were vaccinated and puppy packs were bought as well. I was advised that for second vaccine I can go to any vet4pet branch. When puppies were sold new owners tried to book appointments at oth...
6 puppies were vaccinated and puppy packs were bought as well. I was advised that for second vaccine I can go to any vet4pet branch. When puppies were sold new owners tried to book appointments at other branchs( Luton and Wimbledon) and they were refused as the second vaccination should be done at the same branch or you need to pay additional cost.
When I tried to contact and clear the problem the lady on phone was extremely rude and just hang phone.
Please be careful when buying packs
Nella
30 May 2018
Took my dog for a check up and the vet failed to notice patches on my dog's skin that I later found. I called and asked for another appointment but for that to be free as I already paid for a check up...
Took my dog for a check up and the vet failed to notice patches on my dog's skin that I later found. I called and asked for another appointment but for that to be free as I already paid for a check up before (and it's not my fault the vet is incapable of doing a proper check) and the vet refused. The receptionist tried her best but the Vet is super unprofessional and no apology was made. She simply relayed her info to the receptionist and said the patches I found were probably 'harmless' and that I shouldn't worry. After a week, they spread even more. Pathetic.
Becki Irving
26 Apr 2018
was threatened with debt collectors due to being unhappy with paying for a health check. was told I did not have vacs 4 life. when I called my previous vet they confirmed I did and it was transfered. ...
was threatened with debt collectors due to being unhappy with paying for a health check. was told I did not have vacs 4 life. when I called my previous vet they confirmed I did and it was transfered. no apology was made. no effort was made to understand what had gone wrong and I was told my 'debt' would be sent to debt collectors.
a poorly gerbil fell from the desk to the floor because a VERY unfriendly woman was more intent in proving me wrong that she wasn't paying attention to the poorly animal.
shocking customer service. instead of being friendly and trying to come to a solution she was rude and threatened me with debt collectors. absolutely shocking.
when speaking to my previous vets they agreed the check up should have been free and that the service I received was outrageous.
Rosalind Cortes
23 Apr 2018
Visited and registered for monthly care plan earlier today, found staff to be friendly, polite and professional. My small dog Poppy was examined by Gabriel who was caring, and professional, she answer...
Visited and registered for monthly care plan earlier today, found staff to be friendly, polite and professional. My small dog Poppy was examined by Gabriel who was caring, and professional, she answered all my queries and questions regarding the quality of service and care that Poppy will receive. I found the quality of service of excellent, my only gripe is that I at wait some time to be dealt with. Probably due to popularity of the standard of service provided.
Frenchris
26 Sep 2017
Paul Kitching
16 Jul 2017
The previous reviews seemed to have been removed along with mine.
Like the other person who reviewed the place, I found the receptionist rude and careless over the phone.
The vet is rude too. Didn'...
The previous reviews seemed to have been removed along with mine.
Like the other person who reviewed the place, I found the receptionist rude and careless over the phone.
The vet is rude too. Didn't really listen to me and barely looked at me at times. I had came for a vaccine booster which had been paid for the previous time. I ended up being charged £72.00 because she performed a microscopic examination on my cat's ears without telling me it would cost £30 odd, and then charged me £40 odd for Surolan which is £12 online (prescription needed). She only had ear mites. You can get treatment for that in the pets at home - which is where they are - for about £4. Very shifty. She wasn't transparent enough.
She also tried to guilt trip me. She said, "If I had told you before I performed the test, would you have just said no". No I wouldn't have, but there is honesty and transparency.
Also, at one point I told her about being unhappy with the receptionists and she just looked at me blankly and said nothing. I assumed she just worked there, in fact she is the manager, she hired them.
Valentina Paskal
3 Apr 2017
Hi, I would like to say that this vets for pets is definitely not to take a care of animals. I am extremely disappointed as any time I called I came across with very rude attitude of the staff.
Neithe...
Hi, I would like to say that this vets for pets is definitely not to take a care of animals. I am extremely disappointed as any time I called I came across with very rude attitude of the staff.
Neither my last visit was last Monday: cloves of my cat some of them where not tripped and some of them some how done. It was a rude attitude towards us and the procedure has not been complited as they were delaying. Doctor consultation who barely speaks English and each question about was leaving the room to get the answer made me feeling very bad.
The price was given to me by doctor in the consulting room was much less than I heard in reception during my payment.
I paid 187 for consulting and the eye test. Results are still not ready. It was promised in 5 days to get the results.
I highly do not recommend to treat your pets in this place!!! Waste of time, money and stress for your pet.
I do not trust them and each my call I do not want to feel down after conversation.
Today I did call to find out about results and on phone was really rude receptionist called by name Sarah. This is an absurd to meet such as arrogant and aggressive staff. It is really annoying!!!
Where is kind, polite staff?
Photo Gallery
Map
Is this your business?
CLAIM IT HEREIncorrect information? Let us know