We had our cat vaccinations and he is going to be neutered there next week. We really loved the reception services but the vet himself I felt was not really in mood. Overall we liked the location and the prices are okay - bit high for the way vet treat my kitty but I hope everything goes well with neutering. Read Less

Very good surgery. Our overweight cat with hip dysplasia has been tended to by a lovely man, very caring. The homemade raw diet is working well, the vet is pleased, as are we; we only need call in to get repeat pain meds for him. Everyone here is very nice. Read Less

I've been taking my cat here since 2011 and the service I receive for front staff and vets is excellent! I even got offered sweets last time I went in which was lovely, especially as I'd forgotten my appointment twice before! Read Less

Great staff, always look after our cats well. They were both neutered/spayed here and have had all their check ups and injections here. They dealt very sensitively with our previous 22 year old cat reaching the end of her days. Read Less

Highly recommend. The most amazing team of vets and nurses, all very professional and friendly! Have been going there for almost 4 years with our 3 pets and the service is always 5. Thanks for looking after Boris today! Read Less

Very rude man. My bird was dying. I tried to book emergency appointment and man was just rude to a 16 year old girl. He was just shouting at her saying I am finishing at 19.00. He could have dealt with situation better. Read Less

Used to visit this vet surgery for a few years when lived in the area. The vets and the nurses are very caring and patient. The waiting area & surgeries are clean and tidy, they stock a good selection of accessories and medication and the best bit is that they can also take care of cats and kitties in the cattery at the back - a real bonus. Certainly recommend. Read Less

I went in there with my pet bird. My first visit and what a visit it was. I have a Indian Ringneck parrot named Mittu. Such polite service and kind full people with SOO much knowledge. The vet himself was so kind and gentle, he did not once make me or my parrot feel annoyed or scared at all while working with Mittu. He explained and gave me choice and was not forcing me with anything. Showed me and gave me SOO much info that it made me relax and helped a lot. Recommend these guys anytime. Thank youRead Less

This Vets is 100% 5 star! Every owner has to make that difficult decision once in a while and the people here just make it that but easier for you. Never met such kind people who really care about the quality of the animals lives. We recently lost our dog Alfie and we have just received a card with their condolences. Amazing people! Read Less

My gorgeous cat Blake stays here all the time in the cat hotel, which is situated at the back of the veterinary clinic. I have used treetops for a couple of years now.....your cat is treated like feline Royal with all the mod cons and more.....greeted first by the very friendly and competent veterinary nurses and then given the extra special treatment by the dedicated cattery staff Helen, Katie and Jordan. I would never trust anywhere else to care for Blake. They are magnificent. Give them a try and see for yourself. All the best to all the staff there. Philip and Blake xx Read Less

ROBBERS! THEY ARE ROBBING THEIR CUSTOMERS IN THE MIDLE OF DAY WITH A SMILE ON THE FACE!!!! BE CAREFUL WHEN YOU BUY/ORDER MEDICATION- I HAVE BEEN CHARGED THREE TIMES MORE AS IT COST!!! I know, that every shop is setting own prices. A price for the same medication can be different at any other shop, so we have an opportunity to choose from where buy,depends on prices. But when a doctor say: you can not buy this medication,but I can order it for you"- automatically you are loosing the right to choose. "It cost near 100" the doctor told before she looked in to computer.At the moment I did not noticed that. But today it looks if a checking how much I am ready to pay. I have been told,that I should pay immediately for this medication but pick up it next day from their clinic. I paid. I had no idea that the price I paid can be soooooo different if it actual cost. Though the clinic can charge some fees for making an order,plus delivery fees can be added. When I received the medication, I decide look in to Internet, to find any info about this medication (side effects end etc), but I was shocked when a price came up: 33.00!!!!! I did not believe to my eyes!!! I started open all the different sites,who sell this medication, but a maximum price I found is 42.00. I PAID 101.64 Read Less

Superb vets & nurses who not only provide excellent animal care but have good people skills too. We've been going there since 1972 with a variety of dogs, cats & rescued hedgehogs and have received outstanding treatment. During a long running serious condition with one of our dogs, one of the vets would phone every morning to find out how she was progressing. Mr Stenson, Mr W & Audra were fantastic in investigating which treatments could be viable for her. Nothing was too much trouble for them or for the nurses & their care & concern for her was evident. She's still here, very fit, lively, happy & competing. We've been through a recent blip as the condition is chronic but, again, these vets are getting her better. A worthy five star! Read Less

Great vet. Initial call answered by helpful and knowledgeable reception staff. First visit went smoothly. The nurse kindly took the cat away from me and cleaned him up (big poo in cat carrier) without me asking. The vet was brilliant with the cat, explained everything very clearly to me. Wish I had know about this vet a couple of years ago.Read Less

This is a wonderful vets. They are friendly, professional and passionate about animals. They supported my 18 year old dog through various end of life complications always ensuring she was comfortable and as healthy as she could be. They noticed an infection in my kitten that needed specialist attention and arranged a referral for what turned out to be a very unusual but thankfully treatable disease. Their prices are reasonable and their vets don't change too frequently making it possible to see the same vet for each appointment if requested. I was sad to have to leave them when I moved out of the area but so thankful for all they have done for my four cats and two dogs. I did use another vet which had a branch in Wanstead prior to using Midland and in my experience, registering with Midland Vets is a far better option for quality of care and affordability.Read Less

This is a wonderful vets. They are friendly, professional and passionate about animals. They supported my 18 year old dog through various end of life complications always ensuring she was comfortable and as healthy as she could be. They noticed an infection in my kitten that needed specialist attention and arranged a referral for what turned out to be a very unusual but thankfully treatable disease. Their prices are reasonable and their vets don't change too frequently making it possible to see the same vet for each appointment if requested. I was sad to have to leave them when I moved out of the area but so thankful for all they have done for my four cats and two dogs. I did use another vet which had a branch in Wanstead prior to using Midland and in my experience, registering with Midland Vets is a far better option for quality of care and affordability. Read Less

Just wanted to take time out to thank all the staff over the past 4 years in looking after our cats, Cleo, Clawdia ( sadly passed away now) and more recently, Zorro. Very professional and friendly service from all the staff, but especially to the vet Brian, who very kindly gave us a home visit to check up on Cleo for free on his way home a few years ago, and offered the same today with Zorro. I will be very sad to move in a couple of months as I don't know if our new vet surgery will be as good! Thanks, Samantha :) Read Less