Norwood Road Veterinary Surgery
London, Greater London
Team
Elinor Richardson
Veterinarian
Kathryn Campbell
Veterinarian
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{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Services
Dental
Surgery
Reviews
Sam
5 Jun 2023
REPORT
So overly late at keeping time.I waited 40 minutes over my booked in advanced appointment.My elderly dog was very agitated with the lengthy wait.Although the vet I see is friendly and professional.The...
So overly late at keeping time.I waited 40 minutes over my booked in advanced appointment.My elderly dog was very agitated with the lengthy wait.Although the vet I see is friendly and professional.The same can't be said for one member of the team.
Marcela
25 May 2023
REPORT
I have been a customer of Norwood Vet Surgery for many years. In the past, it was run by a very nice team of vets with very reasonable prices, but regretfully the business was sold around 3 years ago....
I have been a customer of Norwood Vet Surgery for many years. In the past, it was run by a very nice team of vets with very reasonable prices, but regretfully the business was sold around 3 years ago. Today I went for a prescription of Advocate for my cat and an obligatory check-up. I wasn't warned of the prices, thinking it would be the normal charge for the prescription and that they would not charge me for the quick review. Today the quick review lasted 5 minutes and shockingly I was charged Ā£24.50 for the prescription and Ā£54.50 for the "consultation". Total rip-off! When it comes to the next prescription, I will move to another surgery.
michelle cummins
9 Jul 2018
REPORT
Never the same get and reception staff arnt nice the prices keep changing
jamie glover
12 Jun 2018
REPORT
A brilliant vet. Calm and assured whichever staff member takes care of your pet. patient with owner's insecurities too! Can't recommend highly enough
Sara Salem
11 Apr 2018
REPORT
Brilliant vet. Friendly and accommodating. Well priced and easy to make an appointment. I registered my pup due to a recommendation by a fellow dog owner in the park and Iām thankful for that. Lovely ...
Brilliant vet. Friendly and accommodating. Well priced and easy to make an appointment. I registered my pup due to a recommendation by a fellow dog owner in the park and Iām thankful for that. Lovely reception staff, cleaner, vets and nurses. Clinic clean throughout. Made sure my dog was comfortable :).
M Papa
10 Apr 2018
REPORT
Excellent Vets! I would definitely recommend. Professional and friendly. Since I have been dealing with this Vet surgery I have always been happy with their service. It is clear that they are very car...
Excellent Vets! I would definitely recommend. Professional and friendly. Since I have been dealing with this Vet surgery I have always been happy with their service. It is clear that they are very caring and they listen to your concerns and make suggestions accordingly. I never walk out feeling that they didn't listen to me or didn't take me serious. They always handle my cat with great care and take time to go through details. After having had some bad experiences in the past I am delighted to have found this place. Since the recent refurb they now have separate treatment rooms for cats and for dogs and it makes such a difference. My cat was much calmer than usual. I wish more GPs would have these listening and engagement skills too. š
Annette Mills
9 Apr 2018
REPORT
As a new dog owner, I have had my anxieties soothed and my concerns checked and compassionately handled. Each time I visit I know that my dogs are in very safe and loving hands, from reception onward...
As a new dog owner, I have had my anxieties soothed and my concerns checked and compassionately handled. Each time I visit I know that my dogs are in very safe and loving hands, from reception onwards. The practice was recommended to me by a friend and I would like to recommend it publicly. I gather it's one of the few private practises left in the area and it has an intimate and friendly feel. What really impresses me is that whenever I phone both me and my dogs are remembered by name. Wonderful!
Dany Lhomme
14 Mar 2018
REPORT
Very nice surgery. My anxious cat quickly felt relaxed when offered a comfy basket and my concerns were very well dealt with. Friendly and efficient staff.
Naomi Cavaday
6 Mar 2018
REPORT
This is the best vets around! My pup absolutely loves visiting and all the staff know him and are excited to see him every time we come in. They talk through any concerns I have and I know I can pop i...
This is the best vets around! My pup absolutely loves visiting and all the staff know him and are excited to see him every time we come in. They talk through any concerns I have and I know I can pop in any time and get advice. I highly recommend them to anyone who wants a warm and friendly vets that their pets will love and you can trust.
Jennie Walters
15 Feb 2017
REPORT
Lovely vets. We have brought all our animals here since discovering the practice and they treat them so kindly (and we have a big dog with challenging behaviour!). Thoroughly recommend, and the recept...
Lovely vets. We have brought all our animals here since discovering the practice and they treat them so kindly (and we have a big dog with challenging behaviour!). Thoroughly recommend, and the receptionists are delightful too.
Ricky James
13 Feb 2017
REPORT
The staff were lovely and friendly, took very good care of my cat. Can't recommend enough.
Charlotte Kubler
5 Jul 2016
REPORT
Decent local vets with variable levels of service depending on the vet who sees you. Have always been very accommodating and welcoming.
Stella Maris Fabiane
28 Jun 2016
REPORT
Ellie and Kat are lovely vets. They are gentle with our kitties, and explain everything carefully to us before anything is done.
I have been taking out first cat there ever since she was a small kitt...
Ellie and Kat are lovely vets. They are gentle with our kitties, and explain everything carefully to us before anything is done.
I have been taking out first cat there ever since she was a small kitten, and the second cat ever singe we got him.
Reception staff can be a bit quick over the phone, but only if they are seriously busy - otherwise they always have the patience to talk things through and are very pleasant.
Highly recommended.
Karen Looker
14 Apr 2016
REPORT
We travel from Battersea to this Vets as they where recommended by my brother who lives local. I would not take Jess my dog anywhere else as they are great with her. Kat has been wonderful and Jess ha...
We travel from Battersea to this Vets as they where recommended by my brother who lives local. I would not take Jess my dog anywhere else as they are great with her. Kat has been wonderful and Jess has a favourite nurse Kealey who she always gets lots of strokes and hugs from.
Give them a try you will not be disappointed!
Lee Brewster
26 Oct 2015
REPORT
The Receptionist was very rude and unhelpful, to say she hates her job is an understatement
Ben Russell
26 Aug 2015
REPORT
I've used this vets for years and changing would never be a option great staff great practice and the staffs passion towards my four legged friends doesn't go unnoticed
Caitlin Wickens
30 Jul 2015
REPORT
Unlike other vets that I have been to close by the staff are so friendly and caring here. We had to have our cat put down and they were so supportive and made the experience as easy as possible.
Charlotte K.
6 Jul 2015
REPORT
There are some things that are always a challenge when moving to a new area: finding a new doctor's, hairdressers and when you have pets - vet.Being super soppy and emotional about your fluff-balls, y...
There are some things that are always a challenge when moving to a new area: finding a new doctor's, hairdressers and when you have pets - vet.Being super soppy and emotional about your fluff-balls, you want the best for them. You want someone you can connect with and that will understand your needs as well as the ones of your pet.I found Norwood Road Veterinary Surgery through our friend Google. And being a native of the digital age, their website impressed me: means they weren't old bitter vets. So I gave it a go.I have been there twice since moving here; once for a check-up and once lately for a small issue. Both times the vets (different ones each times) have been extremely helpful and friendly. They care, it tells, my cat is safe there. I shall go back :)
Jackie Pace
29 May 2015
REPORT
I was swayed by the previous review having also been to and heard of other vets who are less than impressive. I would definitely return - and would recommend these guys to friends. They appear to tr...
I was swayed by the previous review having also been to and heard of other vets who are less than impressive. I would definitely return - and would recommend these guys to friends. They appear to treat your pet as a VIP. I never award 5 stars so can only award 4.
Claudia Lee
26 Mar 2013
REPORT
Knowledgeable, friendly and helpful. After a couple of less than impressive visits to another vet in the area we found Ellie and her team and they've been absolutely fantastic every time. It feels lik...
Knowledgeable, friendly and helpful. After a couple of less than impressive visits to another vet in the area we found Ellie and her team and they've been absolutely fantastic every time. It feels like they actually care rather than just trying to make money and I'd definitely recommend them!
Book an Appointment
Online booking unavailable
Please call
020 86713421
Business Hours
Monday
Mon
08:00AM-18:00PM
Tuesday
Tue
08:00AM-18:00PM
Wednesday
Wed
08:00AM-18:00PM
Thursday
Thu
08:00AM-18:00PM
Friday
Fri
08:00AM-18:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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CLAIM IT HEREIncorrect information? Let us know
Norwood Road Veterinary Surgery
London, Greater London
Book an Appointment
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
{{getDateMonth(date)}} {{getDateDay(date)}}th |
{{getOpeningTime(time)}}{{getOpeningTimeAMPM(time)}} None Available |
Business Hours
Monday
08:00AM-18:00PM
Tuesday
08:00AM-18:00PM
Wednesday
08:00AM-18:00PM
Thursday
08:00AM-18:00PM
Friday
08:00AM-18:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental
Surgery
Team
Elinor Richardson
Veterinarian
Kathryn Campbell
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Sam
5 Jun 2023
So overly late at keeping time.I waited 40 minutes over my booked in advanced appointment.My elderly dog was very agitated with the lengthy wait.Although the vet I see is friendly and professional.The...
So overly late at keeping time.I waited 40 minutes over my booked in advanced appointment.My elderly dog was very agitated with the lengthy wait.Although the vet I see is friendly and professional.The same can't be said for one member of the team.
Marcela
25 May 2023
I have been a customer of Norwood Vet Surgery for many years. In the past, it was run by a very nice team of vets with very reasonable prices, but regretfully the business was sold around 3 years ago....
I have been a customer of Norwood Vet Surgery for many years. In the past, it was run by a very nice team of vets with very reasonable prices, but regretfully the business was sold around 3 years ago. Today I went for a prescription of Advocate for my cat and an obligatory check-up. I wasn't warned of the prices, thinking it would be the normal charge for the prescription and that they would not charge me for the quick review. Today the quick review lasted 5 minutes and shockingly I was charged Ā£24.50 for the prescription and Ā£54.50 for the "consultation". Total rip-off! When it comes to the next prescription, I will move to another surgery.
michelle cummins
9 Jul 2018
Never the same get and reception staff arnt nice the prices keep changing
jamie glover
12 Jun 2018
A brilliant vet. Calm and assured whichever staff member takes care of your pet. patient with owner's insecurities too! Can't recommend highly enough
Sara Salem
11 Apr 2018
Brilliant vet. Friendly and accommodating. Well priced and easy to make an appointment. I registered my pup due to a recommendation by a fellow dog owner in the park and Iām thankful for that. Lovely ...
Brilliant vet. Friendly and accommodating. Well priced and easy to make an appointment. I registered my pup due to a recommendation by a fellow dog owner in the park and Iām thankful for that. Lovely reception staff, cleaner, vets and nurses. Clinic clean throughout. Made sure my dog was comfortable :).
M Papa
10 Apr 2018
Excellent Vets! I would definitely recommend. Professional and friendly. Since I have been dealing with this Vet surgery I have always been happy with their service. It is clear that they are very car...
Excellent Vets! I would definitely recommend. Professional and friendly. Since I have been dealing with this Vet surgery I have always been happy with their service. It is clear that they are very caring and they listen to your concerns and make suggestions accordingly. I never walk out feeling that they didn't listen to me or didn't take me serious. They always handle my cat with great care and take time to go through details. After having had some bad experiences in the past I am delighted to have found this place. Since the recent refurb they now have separate treatment rooms for cats and for dogs and it makes such a difference. My cat was much calmer than usual. I wish more GPs would have these listening and engagement skills too. š
Annette Mills
9 Apr 2018
As a new dog owner, I have had my anxieties soothed and my concerns checked and compassionately handled. Each time I visit I know that my dogs are in very safe and loving hands, from reception onward...
As a new dog owner, I have had my anxieties soothed and my concerns checked and compassionately handled. Each time I visit I know that my dogs are in very safe and loving hands, from reception onwards. The practice was recommended to me by a friend and I would like to recommend it publicly. I gather it's one of the few private practises left in the area and it has an intimate and friendly feel. What really impresses me is that whenever I phone both me and my dogs are remembered by name. Wonderful!
Dany Lhomme
14 Mar 2018
Very nice surgery. My anxious cat quickly felt relaxed when offered a comfy basket and my concerns were very well dealt with. Friendly and efficient staff.
Naomi Cavaday
6 Mar 2018
This is the best vets around! My pup absolutely loves visiting and all the staff know him and are excited to see him every time we come in. They talk through any concerns I have and I know I can pop i...
This is the best vets around! My pup absolutely loves visiting and all the staff know him and are excited to see him every time we come in. They talk through any concerns I have and I know I can pop in any time and get advice. I highly recommend them to anyone who wants a warm and friendly vets that their pets will love and you can trust.
Jennie Walters
15 Feb 2017
Lovely vets. We have brought all our animals here since discovering the practice and they treat them so kindly (and we have a big dog with challenging behaviour!). Thoroughly recommend, and the recept...
Lovely vets. We have brought all our animals here since discovering the practice and they treat them so kindly (and we have a big dog with challenging behaviour!). Thoroughly recommend, and the receptionists are delightful too.
Ricky James
13 Feb 2017
The staff were lovely and friendly, took very good care of my cat. Can't recommend enough.
Charlotte Kubler
5 Jul 2016
Decent local vets with variable levels of service depending on the vet who sees you. Have always been very accommodating and welcoming.
Stella Maris Fabiane
28 Jun 2016
Ellie and Kat are lovely vets. They are gentle with our kitties, and explain everything carefully to us before anything is done.
I have been taking out first cat there ever since she was a small kitt...
Ellie and Kat are lovely vets. They are gentle with our kitties, and explain everything carefully to us before anything is done.
I have been taking out first cat there ever since she was a small kitten, and the second cat ever singe we got him.
Reception staff can be a bit quick over the phone, but only if they are seriously busy - otherwise they always have the patience to talk things through and are very pleasant.
Highly recommended.
Karen Looker
14 Apr 2016
We travel from Battersea to this Vets as they where recommended by my brother who lives local. I would not take Jess my dog anywhere else as they are great with her. Kat has been wonderful and Jess ha...
We travel from Battersea to this Vets as they where recommended by my brother who lives local. I would not take Jess my dog anywhere else as they are great with her. Kat has been wonderful and Jess has a favourite nurse Kealey who she always gets lots of strokes and hugs from.
Give them a try you will not be disappointed!
Lee Brewster
26 Oct 2015
The Receptionist was very rude and unhelpful, to say she hates her job is an understatement
Ben Russell
26 Aug 2015
I've used this vets for years and changing would never be a option great staff great practice and the staffs passion towards my four legged friends doesn't go unnoticed
Caitlin Wickens
30 Jul 2015
Unlike other vets that I have been to close by the staff are so friendly and caring here. We had to have our cat put down and they were so supportive and made the experience as easy as possible.
Charlotte K.
6 Jul 2015
There are some things that are always a challenge when moving to a new area: finding a new doctor's, hairdressers and when you have pets - vet.Being super soppy and emotional about your fluff-balls, y...
There are some things that are always a challenge when moving to a new area: finding a new doctor's, hairdressers and when you have pets - vet.Being super soppy and emotional about your fluff-balls, you want the best for them. You want someone you can connect with and that will understand your needs as well as the ones of your pet.I found Norwood Road Veterinary Surgery through our friend Google. And being a native of the digital age, their website impressed me: means they weren't old bitter vets. So I gave it a go.I have been there twice since moving here; once for a check-up and once lately for a small issue. Both times the vets (different ones each times) have been extremely helpful and friendly. They care, it tells, my cat is safe there. I shall go back :)
Jackie Pace
29 May 2015
I was swayed by the previous review having also been to and heard of other vets who are less than impressive. I would definitely return - and would recommend these guys to friends. They appear to tr...
I was swayed by the previous review having also been to and heard of other vets who are less than impressive. I would definitely return - and would recommend these guys to friends. They appear to treat your pet as a VIP. I never award 5 stars so can only award 4.
Claudia Lee
26 Mar 2013
Knowledgeable, friendly and helpful. After a couple of less than impressive visits to another vet in the area we found Ellie and her team and they've been absolutely fantastic every time. It feels lik...
Knowledgeable, friendly and helpful. After a couple of less than impressive visits to another vet in the area we found Ellie and her team and they've been absolutely fantastic every time. It feels like they actually care rather than just trying to make money and I'd definitely recommend them!
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