The core of London hosts Vets4Pets Old Kent Road as a known entity among animal enthusiasts who pursue neighborhood veterinary assistance. The clinic’s Greater London position enables pet owners from surrounding communities to obtain regular veterinary services. Depending on the case services may encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations. Vets4Pets Old Kent Road establishes a serene structured environment which reduces stress levels for both pets and their owners. The veterinary team in London manages an extensive range of medical conditions that include dermatological issues alongside dental problems and mobility disorders. The clinic manages both routine wellness visits and preventive plans yet it also possesses expertise in handling urgent issues such as infections and digestive alterations. The residents of Greater London frequently turn to Vets4Pets Old Kent Road for assistance when facing challenging medical diagnoses or caring for senior pets with chronic conditions. Visitors frequently discuss the clinic’s communication approach which stands out for its clarity and kindness making it easily understandable. Pet owners experience increased confidence regarding the choices they make for their animals. A multitude of clients maintain their patronage over extended periods due to perceived consistent service quality and developed trust through prolonged interaction. The staff's expertise in both simple and intricate veterinary subjects positions them to effectively direct long-term care. Vets4Pets Old Kent Road expands its operations due to increasing numbers of pet owners relocating to London and seeking nearby veterinary services. The clinic's participation in the local pet community establishes a system of responsible ownership and attentive animal care. It stands as a dependable option for veterinary services throughout Greater London because it offers consistent care and emergency response. People living in London together with those from adjacent Greater London regions generally value the presence of a clinic like Vets4Pets Old Kent Road close to their homes. The necessity for veterinary services that are clear, compassionate, and consistent remains constant from new pet owners who seek advice to longtime clients managing special conditions. This practice serves as a crucial community function by fulfilling its essential role.
Services
Dental
Grooming
Microchipping
Reviews
Laura Cook
30 May 2018
REPORT
Our kitten Clive was made to feel very welcome here. The vet and receptionists were very friendly and knowledgeable.
Mathieu Da Cruz
28 Apr 2018
REPORT
So disorganised. Waited over an hour and still waiting despite the appointment being confirmed!!
Vanessa Jorge
1 Mar 2018
REPORT
My kitten is regestered here and I couldn't ask for more. The staff are so kind & friendly and they don't mind answering any questions you may have. Appointments are fairly regular and are almost neve... Read More
My kitten is regestered here and I couldn't ask for more. The staff are so kind & friendly and they don't mind answering any questions you may have. Appointments are fairly regular and are almost never behind schedule. Really great team 😊 Read Less
Wolfgang Dette
14 Jan 2018
REPORT
The following aspects happened to me using this surgery, the last incident was on the 22/12/2017.
Both my dogs had infections due to stitches on two different places on the body. They had their operat... Read More
The following aspects happened to me using this surgery, the last incident was on the 22/12/2017.
Both my dogs had infections due to stitches on two different places on the body. They had their operations in separate years. I have raised this on several occasions, every time being told Rachel (Owner) would come back to me. She did both operations but to date have not had any verbal contact with me to address the issues. They are also demanding that I settle bills occurred due to the follow up appointments needed to correct the stitches infection. My Dogs are both severely afraid of this surgery and I cannot even bring them to the groomers without them shaking and peeing themselves. Thus, in conclusion I would not advise anyone to use this surgery if you are concerned about the points I raised above.
Then I was also verbally abused by the surgery reception staff, they also called the store manager to remove me, once he arrived and witness the staff verbal assault and my calm demeanour he apologised for their behaviour and explained the whole complaints process and what I can do. I raised the issues I experienced with the staff through this process. My points were ignored, and no explanation, apology or compensation was provided for the ordeal I was put through. I will now proceed with legal action. I would not in good conscious be able to advise anyone to use this surgery, their ethics are in contradiction of my own. Read Less
Magda Lazar
17 Dec 2017
REPORT
Registered and taken my cat for some routine check-ups. The staff working there always offered me the support and advice I needed since I am a first-time cat owner. On top of that, reception staff is ... Read More
Registered and taken my cat for some routine check-ups. The staff working there always offered me the support and advice I needed since I am a first-time cat owner. On top of that, reception staff is also extremely friendly and helpful.
Shout out to Dragos from Old Kent Road who provided me such a great and professional service, I was more than impressed. Really happy that my kitten is in very capable hands. Read Less
Charlotte Jones
9 Nov 2017
REPORT
Mixed reviews about this place. I had to take my guniea pig here about a bump on his head and the vet who looked at him was young and nervous and didn’t seem or spoke confidently. I left not feeling c... Read More
Mixed reviews about this place. I had to take my guniea pig here about a bump on his head and the vet who looked at him was young and nervous and didn’t seem or spoke confidently. I left not feeling comfortable about the vets comments, recommendations or about the practice after I left.
The second time I had to bring him back I had a different vet who seemed to know what she was talking about, was confident holding him and was lovely. I really do feel if I had seen the second vet he would still be here now or would have had less of a painful few months with us.
I really don’t think you should allow your vets to see exotic pets unless they 100% fee comfortable with them rather than just fitting us in. The first vet even brought a towel out to hold him which kind of said it all. Should this not be mandatory practise? Book the correct vet for the pet?
So for that reason double check who you book with and if you don’t feel confident with the vet at the time say, unlike I did. Read Less
Nick Taylor
18 May 2017
REPORT
First visit today and a friendly service!
Ben Shaw
7 Nov 2016
REPORT
Connie Pembroke
16 Oct 2016
REPORT
Emily Watson
26 Sep 2016
REPORT
They called us up an hour before our appointment to cancel when we were literally leaving! Okay, things happen sometimes but at least try to be considerate about it.
The core of London hosts Vets4Pets Old Kent Road as a known entity among animal enthusiasts who pursue neighborhood veterinary assistance. The clinic’s Greater London position enables pet owners from surrounding communities to obtain regular veterinary services. Depending on the case services may encompass routine checkups pet vaccinations early disease screenings and diagnostic consultations. Vets4Pets Old Kent Road establishes a serene structured environment which reduces stress levels for both pets and their owners. The veterinary team in London manages an extensive range of medical conditions that include dermatological issues alongside dental problems and mobility disorders. The clinic manages both routine wellness visits and preventive plans yet it also possesses expertise in handling urgent issues such as infections and digestive alterations. The residents of Greater London frequently turn to Vets4Pets Old Kent Road for assistance when facing challenging medical diagnoses or caring for senior pets with chronic conditions. Visitors frequently discuss the clinic’s communication approach which stands out for its clarity and kindness making it easily understandable. Pet owners experience increased confidence regarding the choices they make for their animals. A multitude of clients maintain their patronage over extended periods due to perceived consistent service quality and developed trust through prolonged interaction. The staff's expertise in both simple and intricate veterinary subjects positions them to effectively direct long-term care. Vets4Pets Old Kent Road expands its operations due to increasing numbers of pet owners relocating to London and seeking nearby veterinary services. The clinic's participation in the local pet community establishes a system of responsible ownership and attentive animal care. It stands as a dependable option for veterinary services throughout Greater London because it offers consistent care and emergency response. People living in London together with those from adjacent Greater London regions generally value the presence of a clinic like Vets4Pets Old Kent Road close to their homes. The necessity for veterinary services that are clear, compassionate, and consistent remains constant from new pet owners who seek advice to longtime clients managing special conditions. This practice serves as a crucial community function by fulfilling its essential role.
Our kitten Clive was made to feel very welcome here. The vet and receptionists were very friendly and knowledgeable.
Mathieu Da Cruz
28 Apr 2018
REPORT
☆☆☆☆☆
REPORT
So disorganised. Waited over an hour and still waiting despite the appointment being confirmed!!
Vanessa Jorge
1 Mar 2018
REPORT
☆☆☆☆☆
REPORT
My kitten is regestered here and I couldn't ask for more. The staff are so kind & friendly and they don't mind answering any questions you may have. Appointments are fairly regular and are almost neve... Read More
My kitten is regestered here and I couldn't ask for more. The staff are so kind & friendly and they don't mind answering any questions you may have. Appointments are fairly regular and are almost never behind schedule. Really great team 😊 Read Less
Wolfgang Dette
14 Jan 2018
REPORT
☆☆☆☆☆
REPORT
The following aspects happened to me using this surgery, the last incident was on the 22/12/2017.
Both my dogs had infections due to stitches on two different places on the body. They had their operat... Read More
The following aspects happened to me using this surgery, the last incident was on the 22/12/2017.
Both my dogs had infections due to stitches on two different places on the body. They had their operations in separate years. I have raised this on several occasions, every time being told Rachel (Owner) would come back to me. She did both operations but to date have not had any verbal contact with me to address the issues. They are also demanding that I settle bills occurred due to the follow up appointments needed to correct the stitches infection. My Dogs are both severely afraid of this surgery and I cannot even bring them to the groomers without them shaking and peeing themselves. Thus, in conclusion I would not advise anyone to use this surgery if you are concerned about the points I raised above.
Then I was also verbally abused by the surgery reception staff, they also called the store manager to remove me, once he arrived and witness the staff verbal assault and my calm demeanour he apologised for their behaviour and explained the whole complaints process and what I can do. I raised the issues I experienced with the staff through this process. My points were ignored, and no explanation, apology or compensation was provided for the ordeal I was put through. I will now proceed with legal action. I would not in good conscious be able to advise anyone to use this surgery, their ethics are in contradiction of my own. Read Less
Magda Lazar
17 Dec 2017
REPORT
☆☆☆☆☆
REPORT
Registered and taken my cat for some routine check-ups. The staff working there always offered me the support and advice I needed since I am a first-time cat owner. On top of that, reception staff is ... Read More
Registered and taken my cat for some routine check-ups. The staff working there always offered me the support and advice I needed since I am a first-time cat owner. On top of that, reception staff is also extremely friendly and helpful.
Shout out to Dragos from Old Kent Road who provided me such a great and professional service, I was more than impressed. Really happy that my kitten is in very capable hands. Read Less
Charlotte Jones
9 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Mixed reviews about this place. I had to take my guniea pig here about a bump on his head and the vet who looked at him was young and nervous and didn’t seem or spoke confidently. I left not feeling c... Read More
Mixed reviews about this place. I had to take my guniea pig here about a bump on his head and the vet who looked at him was young and nervous and didn’t seem or spoke confidently. I left not feeling comfortable about the vets comments, recommendations or about the practice after I left.
The second time I had to bring him back I had a different vet who seemed to know what she was talking about, was confident holding him and was lovely. I really do feel if I had seen the second vet he would still be here now or would have had less of a painful few months with us.
I really don’t think you should allow your vets to see exotic pets unless they 100% fee comfortable with them rather than just fitting us in. The first vet even brought a towel out to hold him which kind of said it all. Should this not be mandatory practise? Book the correct vet for the pet?
So for that reason double check who you book with and if you don’t feel confident with the vet at the time say, unlike I did. Read Less
Nick Taylor
18 May 2017
REPORT
☆☆☆☆☆
REPORT
First visit today and a friendly service!
Ben Shaw
7 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Connie Pembroke
16 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Emily Watson
26 Sep 2016
REPORT
☆☆☆☆☆
REPORT
They called us up an hour before our appointment to cancel when we were literally leaving! Okay, things happen sometimes but at least try to be considerate about it.