Village Vet Winchmore Hill
London, Greater London
General Info
Village Vet Winchmore Hill stands as a recognizable entity for pet enthusiasts needing nearby veterinary services within Greater London. Situated in Greater London, the clinic enables pet owners from surrounding areas to obtain regular veterinary services. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Village Vet Winchmore Hill establishes an organized environment that reduces stress levels for both pets and their owners. Across London the veterinary team manages an extensive array of medical requirements that includes skin and coat concerns alongside dental issues and mobility problems. The clinic demonstrates proficiency in handling immediate health issues such as infections and digestive disturbances alongside its standard wellness visits and preventive care programs. Families throughout Greater London find themselves turning to Village Vet Winchmore Hill for assistance when facing challenging diagnoses or caring for elderly pets with chronic health issues. Visitors frequently remark on the clinic's communication approach because it maintains clarity kindness and comprehensibility. This enables pet owners to maintain assurance regarding the choices they make for their animals. Numerous clients continue their patronage across many years because they find consistent service delivery which enables them to establish trust gradually. The veterinary team’s expertise in both fundamental and intricate topics enables them to effectively direct long-term animal care. The expansion of Village Vet Winchmore Hill persists as increasing numbers of pet owners either relocate to London or seek nearby veterinary services. The clinic's function within the local pet community establishes a network that promotes responsible pet ownership alongside diligent animal care. An established practice in Greater London continues to serve as a dependable option for individuals seeking both routine and responsive veterinary care. The inhabitants of London together with those from adjacent Greater London regions frequently express gratitude for the presence of Village Vet Winchmore Hill clinic in their vicinity. New pet owners asking for help and longtime clients managing special conditions both require clear compassionate consistent veterinary service. This practice serves as a fundamental community function.
Team
Simon Hayes
Veterinarian
Alison Blewett
Veterinarian
Helen Johnston
Veterinarian
Graham Lyons
Veterinarian
Alison Marney
Veterinarian
Jonathan Rubin
Veterinarian
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Reviews
Seth Reid
23 Jan 2024
REPORT
I am writing to express my deep dissatisfaction with the service and customer support I have received from this veterinary practice, specifically in relation to the untimely passing of my kitten and t...
I am writing to express my deep dissatisfaction with the service and customer support I have received from this veterinary practice, specifically in relation to the untimely passing of my kitten and the subsequent issues surrounding the refund process for the vet plan I had subscribed to.
I enrolled in the full-year vet plan, paying £240 upfront (£20 per month). Unfortunately, my kitten passed away after receiving the first dose of the vaccine, approximately 2-3 weeks into the plan. In light of these circumstances, I contacted your practice seeking guidance on the refund process.
During my initial inquiry, a receptionist informed me that, under such circumstances, a full refund would typically be issued. Subsequently, I visited the branch multiple times, both in person and via phone calls, to follow up on the refund status. On each occasion, I was assured that my concerns would be addressed promptly. Regrettably, despite these assurances, no progress was made, leading to a prolonged and distressing ordeal.
The lack of responsiveness and effective communication from the management team has been particularly disheartening. I visited the branch six times to resolve this matter, each time incurring emotional distress due to the reminder of my kitten's passing and the apparent incompetence in handling my concerns.
The delayed resolution, especially over the Christmas period, has added to the hardship. Furthermore, I received only a partial refund of £77 without any accompanying explanation, leaving me with uncertainties regarding the deducted amount. Despite my repeated requests to speak with the manager, I was informed on every occasion that the manager was unavailable.
Given the circumstances, I kindly request a thorough investigation into this matter and a transparent explanation regarding only a partial refund. Additionally, I would appreciate a timely resolution to this issue, along with clarification on the overall refund process.
I believe that addressing these concerns will not only provide closure for my distressing experience but will also contribute to the improvement of customer service standards within your practice. I hope this formal complaint prompts a swift and satisfactory resolution.
i would like to conclude by sharing my sentiments with potential clients considering your practice. in light of my unfortunate experience, I STRONGLY ADVISE AGAINST UTILISING THESE SERVICES UNLESS ABSOLUTELY NECESSARY. OTHER VETERINARY PRACTICES OFFER MORE COMPREHENSIVE PLANS AT MORE AFFORDABLE RATES.
I INITIALLY CHOSE YOUR PRACTICE FOR ITS PROXIMITY TO MY RESIDENCE, BUT I REGRET THIS DECISION WHOLEHEARTEDLY EVERY DAY.
i hope that sharing my experience will serve as a cautionary tale for others, prompting them to carefully weigh their options before entrusting their pets' care and giving their hard earned money to your practice.
Seth Reid
23 Jan 2024
REPORT
I am writing to express my deep dissatisfaction with the service and customer support I have received from this veterinary practice, specifically in relation to the untimely passing of my kitten and t...
I am writing to express my deep dissatisfaction with the service and customer support I have received from this veterinary practice, specifically in relation to the untimely passing of my kitten and the subsequent issues surrounding the refund process for the vet plan I had subscribed to.
I enrolled in the full-year vet plan, paying £240 upfront (£20 per month). Unfortunately, my kitten passed away after receiving the first dose of the vaccine, approximately 2-3 weeks into the plan. In light of these circumstances, I contacted your practice seeking guidance on the refund process.
During my initial inquiry, a receptionist informed me that, under such circumstances, a full refund would typically be issued. Subsequently, I visited the branch multiple times, both in person and via phone calls, to follow up on the refund status. On each occasion, I was assured that my concerns would be addressed promptly. Regrettably, despite these assurances, no progress was made, leading to a prolonged and distressing ordeal.
The lack of responsiveness and effective communication from the management team has been particularly disheartening. I visited the branch six times to resolve this matter, each time incurring emotional distress due to the reminder of my kitten's passing and the apparent incompetence in handling my concerns.
The delayed resolution, especially over the Christmas period, has added to the hardship. Furthermore, I received only a partial refund of £77 without any accompanying explanation, leaving me with uncertainties regarding the deducted amount. Despite my repeated requests to speak with the manager, I was informed on every occasion that the manager was unavailable.
Given the circumstances, I kindly request a thorough investigation into this matter and a transparent explanation regarding only a partial refund. Additionally, I would appreciate a timely resolution to this issue, along with clarification on the overall refund process.
I believe that addressing these concerns will not only provide closure for my distressing experience but will also contribute to the improvement of customer service standards within your practice. I hope this formal complaint prompts a swift and satisfactory resolution.
i would like to conclude by sharing my sentiments with potential clients considering your practice. in light of my unfortunate experience, I STRONGLY ADVISE AGAINST UTILISING THESE SERVICES UNLESS ABSOLUTELY NECESSARY. OTHER VETERINARY PRACTICES OFFER MORE COMPREHENSIVE PLANS AT MORE AFFORDABLE RATES.
I INITIALLY CHOSE YOUR PRACTICE FOR ITS PROXIMITY TO MY RESIDENCE, BUT I REGRET THIS DECISION WHOLEHEARTEDLY EVERY DAY.
i hope that sharing my experience will serve as a cautionary tale for others, prompting them to carefully weigh their options before entrusting their pets' care and giving their hard earned money to your practice.
Nur
14 Jun 2021
REPORT
I really do not know where to start, I had to put my kitten down at this vet and it was the hardest time of my life. I receive benefits myself, I am also a student meaning I am financially not in a go...
I really do not know where to start, I had to put my kitten down at this vet and it was the hardest time of my life. I receive benefits myself, I am also a student meaning I am financially not in a good state. This vet charged us about 600 pounds for X-ray and blood test which is for a dead kitten. I really do not know how they can get this money. like HOOOWW ??? To find that money I had to borrow from other people and for WHATTT? ??? A DEAD KITTEN !!! They were so unsupportive and very rude. I don't know how they deal with animals. These people should not be dealing with animals. How can you want that 600 pounds ??? How do you go home and spend that money ??? How can you make money out of a dead kitten. I'm so unlucky that I had to get my kitten treated here as I had no choice my kitten was in a very bad condition and my local RSPCA Centre was closed due to Covid. Also, the vet came and explained how he was going to put the animal to sleep, he had no empathy, we was crying so hard and he was very unsupportive. I don't even think they took care of my kitten properly.
I felt so bad that they put me into this situation to find that money I went through a lot of pain and I felt so low and came to a point where I was so helpless.
They were not helpful at all I even told them that I cannot afford this treatment for my kitten at their Palmers green branch before they referred me to this branch and when I said this they said there was nothing to do so what happens to animals that cannot get treated ??? They end up ill and have to die depending on us owners paying for the vet or not. This is so unfair as a kitten should be treated for free, These people cannot let the kitten or any other animal to die or feel unwell. This is unacceptable behaviour and these people claim to love animals and look after animals, I do no agree with this at all as they do not treat until they receive their money. So what I believe is they leave the animals to die.. SHAME ON YOUUUUUUUUUU SHAMEEEEE!!!!!!! My kitten was only 3 months old he did not deserve to die.
Overall, they only care about the money not about the animal.
Nur
14 Jun 2021
REPORT
I really do not know where to start, I had to put my kitten down at this vet and it was the hardest time of my life. I receive benefits myself, I am also a student meaning I am financially not in a go...
I really do not know where to start, I had to put my kitten down at this vet and it was the hardest time of my life. I receive benefits myself, I am also a student meaning I am financially not in a good state. This vet charged us about 600 pounds for X-ray and blood test which is for a dead kitten. I really do not know how they can get this money. like HOOOWW ??? To find that money I had to borrow from other people and for WHATTT? ??? A DEAD KITTEN !!! They were so unsupportive and very rude. I don't know how they deal with animals. These people should not be dealing with animals. How can you want that 600 pounds ??? How do you go home and spend that money ??? How can you make money out of a dead kitten. I'm so unlucky that I had to get my kitten treated here as I had no choice my kitten was in a very bad condition and my local RSPCA Centre was closed due to Covid. Also, the vet came and explained how he was going to put the animal to sleep, he had no empathy, we was crying so hard and he was very unsupportive. I don't even think they took care of my kitten properly.
I felt so bad that they put me into this situation to find that money I went through a lot of pain and I felt so low and came to a point where I was so helpless.
They were not helpful at all I even told them that I cannot afford this treatment for my kitten at their Palmers green branch before they referred me to this branch and when I said this they said there was nothing to do so what happens to animals that cannot get treated ??? They end up ill and have to die depending on us owners paying for the vet or not. This is so unfair as a kitten should be treated for free, These people cannot let the kitten or any other animal to die or feel unwell. This is unacceptable behaviour and these people claim to love animals and look after animals, I do no agree with this at all as they do not treat until they receive their money. So what I believe is they leave the animals to die.. SHAME ON YOUUUUUUUUUU SHAMEEEEE!!!!!!! My kitten was only 3 months old he did not deserve to die.
Overall, they only care about the money not about the animal.
Alexios Papapetrou
23 Apr 2021
REPORT
Awful service, they only care about your animal until they take payment. They have chosen to operate as a money factory rather than a caring animal clinic. Maybe it’s fine for a routine check up but a...
Awful service, they only care about your animal until they take payment. They have chosen to operate as a money factory rather than a caring animal clinic. Maybe it’s fine for a routine check up but anything more serious might be treated with negligence.
I would try a different vet. Do not risk your pets health
Alexios Papapetrou
23 Apr 2021
REPORT
Awful service, they only care about your animal until they take payment. They have chosen to operate as a money factory rather than a caring animal clinic.
I would try a different vet. Do not risk yo...
Awful service, they only care about your animal until they take payment. They have chosen to operate as a money factory rather than a caring animal clinic.
I would try a different vet. Do not risk your pets health
Graham
9 Oct 2020
REPORT
Disingenuous staff deliberately removing customers reviews which I've emailed and reported to Tulip Siddiq MP for investigation and the Royal veterinary standard's department in Mayfair London
Mr and Mrs Chaikin
31 Jul 2020
REPORT
Thank you so much for your compassion when we had to have our lovely cat Lyla put down yesterday. You explained everything to us and gave us options which were given to us at a very upsetting time. ...
Thank you so much for your compassion when we had to have our lovely cat Lyla put down yesterday. You explained everything to us and gave us options which were given to us at a very upsetting time. Thank you once again you made this terrible time a bit more bearable
Daisi
12 Feb 2020
REPORT
5 STARS!!!
Took my terrified chihuahua here today and the vet I saw (Helen) was so amazing and put my dog right at ease and was very informative about what was going on and I felt like she truly care...
5 STARS!!!
Took my terrified chihuahua here today and the vet I saw (Helen) was so amazing and put my dog right at ease and was very informative about what was going on and I felt like she truly cared, unlike previous vets I have been to. The place was easy to get to and the practice and staff were so friendly and welcoming. I would 100% recommend and I will now be coming here when my dog needs medical attention. Thank you so much - very impressed!!
colette edwards
9 May 2018
REPORT
Village Vet cared for our gorgeous Boston Terrier Mia until she passed away in 2015 with love, professionalism, knowledge and consideration right up until her very last moments. When we recently got a...
Village Vet cared for our gorgeous Boston Terrier Mia until she passed away in 2015 with love, professionalism, knowledge and consideration right up until her very last moments. When we recently got a wonderful new puppy we were not sure we could cope with using the same surgery where our much loved pet had passed away, despite the awesome care. One visit to another perfectly efficient vet showed us why going back to Village Vets was the only option. The bottom line is that we trust that they only care and recommend in the best possible way for our pet. All options are explained and the affection shown for our new little furry family member was heart warming. We needed to see the difference to understand that a vet is not just a vet. Village vets is better, simple as that.
Cynthia Salter
11 Apr 2018
REPORT
Simon has taken care of my cats ever since the practice was taken over by Village Vet. He is knowledgeable and clearly explains what he has found when examining each cat. He has faultless knowledge ...
Simon has taken care of my cats ever since the practice was taken over by Village Vet. He is knowledgeable and clearly explains what he has found when examining each cat. He has faultless knowledge of the best treatment required. From time to time, I’ve taken a cat to one of the other vets in the practice. They have treated the cats satisfactorily, but Simon is outstanding.
Leonor Felt Buddies
11 Apr 2018
REPORT
I came here as a recommendation from my usual vet, my cat needed a scan and the specialist here was very good, I was told. I can confirm she is.
The reception staff is very nice and attentive. When I ...
I came here as a recommendation from my usual vet, my cat needed a scan and the specialist here was very good, I was told. I can confirm she is.
The reception staff is very nice and attentive. When I was ushered in I spoke with a nurse, who was patient and kind, answered all my questions. I never felt rushed or like my queries were stupid.
I didn't have the opportunity to meet with the specialist vet face-to-face but we spoke on the phone and she kept me well informed of what my cat needed to have done, and why. I definitely felt she knew what she was doing and was confident my cat was receiving good care.
Now this is what sealed the deal for me: when picking up my furry friend, I found out I had forgotten my purse at home. This is not a local-to-me vet, which meant I'd have to make a semi-lengthy trip back home to get my card, go back, and travel home again (this also meant my cat would have to wait at the vet longer, an undesirable occurrence).
They were extremely nice, despite this being my first visit. I was allowed to leave a deposit using my husband's card and take my girl home. As soon as I arrived I called them and made the remaining payment with my card. They were always nice and gracious about my mistake. Because they understood my very nervous cat's need to go home as soon as possible, for trusting me to make good on things my end, and for the excellent service my feline companion received, I'm really happy to recommend Village Vet.
Krina
23 Feb 2018
REPORT
I just wanted to thank you for taking such good care of our cat Layla. She went in last week to be spayed and the aftercare has been great. The staff at Village Vet are always very friendly and helpfu...
I just wanted to thank you for taking such good care of our cat Layla. She went in last week to be spayed and the aftercare has been great. The staff at Village Vet are always very friendly and helpful. We are so lucky to have found a local vets that is reliable, friendly and open after work hours. Keep up the good work!
Tobi Isenberg
29 Jan 2018
REPORT
I have been going to Village Vet Winchmore Hill for the last 4 years with my bunny, Bertie, and I would never go anywhere else. Every single person there; the vets, vet nurses, reception and manageme...
I have been going to Village Vet Winchmore Hill for the last 4 years with my bunny, Bertie, and I would never go anywhere else. Every single person there; the vets, vet nurses, reception and management team, is amazing! They are all exceptionally experienced and professional and are always so helpful and accommodating, as well as being wonderfully friendly and comforting (which I've needed many times when Bertie has been an in-patient and very poorly). I have visited other vets in the past and no other practice or staff comes close to the Winchmore Hill branch. Bertie is a frequent patient and he is always looked after with the utmost care and attention. Thank you, as always, to everyone at the practice for keeping Bertie healthy and happy - and for keeping me sane! I cannot recommend the staff and practice enough; you will not find better.
Kay Dudman
26 Apr 2017
REPORT
I have been going to Village Vet Winchmore Hill for 15 years. I keep guinea pigs, who are "exotic" in veterinary terms, and my guinea pigs receive excellent care from Simon and his team. Their experti...
I have been going to Village Vet Winchmore Hill for 15 years. I keep guinea pigs, who are "exotic" in veterinary terms, and my guinea pigs receive excellent care from Simon and his team. Their expertise is second to none; I have had guinea pigs needing surgery for removal of bladder stones, ovario-hysterectomy, dental treatment (an important but not an easy task), removal of cysts and lipomas as well as treatment for urinary tract infections, respiratory infections and eye problems. As my guinea pigs are all rescues, their health has not always been good when they come to me; I know that they receive top quality treatment here. One guinea pig came to me paralysed as he was suffering from scurvy; with the help of Village Vet he was nursed back to full health and mobility and lived to good age. When I have telephoned to bring a pet in as an emergency, there is a veterinary nurse waiting at the door to take my guinea pig straight through for triage and treatment, and someone one reception with a hot drink and words of support for me. The practice has high-definition ultrasound, modern X-ray equipment and an on-site laboratory. The staff keep themselves up-to-date with continuing professional development. The entire team - reception staff, veterinary nurses and veterinary surgeons care for people and their pets. Village Vet Winchmore Hill is absolutely brilliant - kind, caring, compassionate, skilled and knowledgeable.
Sue Perry
30 Jan 2017
REPORT
After our Persian Cat thought she had wings, and could fly from our top floor bedroom, she unfortunately fell really hard on the concrete step and then decided to hide. After eventually finding Pippa,...
After our Persian Cat thought she had wings, and could fly from our top floor bedroom, she unfortunately fell really hard on the concrete step and then decided to hide. After eventually finding Pippa, she was in a bit of state, we couldn't see anything physically wrong, but there was a sign of blood coming from her mouth. Thankfully Village Vet, Winchmore Hill is open on a Sunday. We went straight there. They were amazing, and the Vet was so thorough and completely checked Pippa over and calmed the situation down. He really did a first class job, amazing. Thank you so much, all is well..
Toni Jenkins
30 Dec 2016
REPORT
Wonderful service yesterday. Our own vet was closed. We had to take in our cat to be put to sleep. The service was efficient and compassionate. Lovely reception staff and terrific vet. She was super t...
Wonderful service yesterday. Our own vet was closed. We had to take in our cat to be put to sleep. The service was efficient and compassionate. Lovely reception staff and terrific vet. She was super tolerant of me as a tried to hold it together. We have a lovely vet in Notting Hill but I'd recommend Village in Hampstead to anyone in that area. Excellent
Robert Tanczos
14 Nov 2016
REPORT
Both Simon and Graham are excellent vets. It's clear to me that it's not only a job for them but they are really passionate about helping and healing animals. They are always really friendly and patie...
Both Simon and Graham are excellent vets. It's clear to me that it's not only a job for them but they are really passionate about helping and healing animals. They are always really friendly and patient with the little patients. I find it really reassuring that they don't rush the appointments, they listen carefully what we, the owners have to say. They are always so considerate with our cats, they make sure to say hi to them, stroke them a bit before they examine them.
Michelle Parker
10 Nov 2016
REPORT
I love this place! They've looked after our dog Bryan since he was a puppy, as soon as I say his surname they say "oh Bryan :-)" we don't visit too often and yet they always remember him. The staff ar...
I love this place! They've looked after our dog Bryan since he was a puppy, as soon as I say his surname they say "oh Bryan :-)" we don't visit too often and yet they always remember him. The staff are so amazing and kind. X
Elena P
10 Nov 2016
REPORT
Absolutely appalling. I got charged 300 to put my cat down that I had for 13 years. I was in tears and the Vet bombarded me with needing to do X-rays and draining her lungs, she was struggling breath ...
Absolutely appalling. I got charged 300 to put my cat down that I had for 13 years. I was in tears and the Vet bombarded me with needing to do X-rays and draining her lungs, she was struggling breath and the bill had come to 500, I told him to wait as I thought about it. It wasn't about the money, but I kept asking questions, and it turned out the draining of the lungs wouldn't actually solve the issue because it would fill with fluid again. In the end I opted to put her down, he didn't even tell me gently let me know how this would happen, he injected her and she just went in a second, her head flopped to the side and she was gone, I was so upset. I came out crying and the receptionist said thats 300 pounds please, I didn't even get more than a few mins to sit down and gather myself, nor did anyone come and comfort me. I phoned in the next day to speak to the vet who was unavailable and I got no call back.
It has been four years since this has happened and I have told so many people about this. I have not forgotten about it and have every intention, now that I have moved back to London, to report this and walk in there myself and speak to them. Please watch our for these money making vets!! I can only hope he is still there so I can have a much needed WORD! Absolutely disgusting.
Colin Cameron
30 Oct 2016
REPORT
Huge thanks to all at VVL. A truly 24-hour service with the masterful Crina in the smaller hours and the excellent Helen during the day (though Rebekkah will take the credit if she keeps muddling her ...
Huge thanks to all at VVL. A truly 24-hour service with the masterful Crina in the smaller hours and the excellent Helen during the day (though Rebekkah will take the credit if she keeps muddling her overalls). Between them they restored our Havanese to his exuberant self, while the clinic also reunited a stray with his owners. All in a day's and night's work. With huge thanks and industrial quantities of admiration.
Carol Holden
30 Oct 2016
REPORT
Highly professional and dedicated, from the front of house team, to the nurses and the vets. I felt very reassured leaving my dog here - it's not his usual vets so tricky for all of us but he is now h...
Highly professional and dedicated, from the front of house team, to the nurses and the vets. I felt very reassured leaving my dog here - it's not his usual vets so tricky for all of us but he is now home and well on the mend - thank you all, very much
Dave Reed
25 Oct 2016
REPORT
Thank you to Graham for a first class service and care for our cat. A vet who really loves animals and cares for them with professionalism, feeling and compassion.
R Bee
27 Sep 2016
REPORT
Can't fault this place! Professional, friendly, always easy to get an appointment and good (and so far very inexpensive!) advice given. Thank you!
Ibrahim Chukov
16 Aug 2016
REPORT
Great people and great vets. Can't go wrong in selecting them. If you want the best for your pets go to them. Definitely worth it. To all the people complaining about prices, just remember that there ...
Great people and great vets. Can't go wrong in selecting them. If you want the best for your pets go to them. Definitely worth it. To all the people complaining about prices, just remember that there is no NHS for pets, so don't expect rock bottom or free treatment if you want the best equipment and the most qualified vets in the industry!
Robert Smith
26 Jul 2016
REPORT
Late one evening I brought my 15 year old dog in after being Savaged by another dog. She was in a very poor state. The Village Vet team were brilliant. First they patched me up as I had also been bit...
Late one evening I brought my 15 year old dog in after being Savaged by another dog. She was in a very poor state. The Village Vet team were brilliant. First they patched me up as I had also been bitten and then they operated on Sally and saved her life. Every member of the team was brilliant, considerate and skillful. Sally is now fully recovered so a big thank you.
Maria Magyar
16 Jun 2016
REPORT
Very good vet all the London the Ealing team, they helped me a lot to take my hamster back to my home, also the doctor checked him every time when we visit them, to make sure he is healthy. (But it wa...
Very good vet all the London the Ealing team, they helped me a lot to take my hamster back to my home, also the doctor checked him every time when we visit them, to make sure he is healthy. (But it was very funny when my hamster start to "answering" all the conversation what we had with the doctor,and he was so suprised all of this, yeah my hamster is educated) I love them, perfect team, painfully to leave them, but if you read my advice, feel free to bring your pet friend there, they definitely help for everyone...all London they're the best..!!!!
Dina Allen Pyron
21 May 2016
REPORT
Wonderful staff and vets. Bruce at Maida Vale was the best vet for our beloved kitten Picasso. He was both an excellent professional and compassionate as we had to recently place our kitten to sleep d...
Wonderful staff and vets. Bruce at Maida Vale was the best vet for our beloved kitten Picasso. He was both an excellent professional and compassionate as we had to recently place our kitten to sleep due to an ongoing illness. I truly thank Village Vet for all they did for Pic and cared for him so well. Bruce was always realistic and supportive of his diagnosis. We will eventually adopt another animal and will take them to Village Vet again.
Shireff Ahmed
8 Mar 2016
REPORT
Simon Hayes is the best vet we've ever seen, looked after our dogs Kiki and missi for years now and we travel quite far just to make sure we get the great treatment Simon provides. Kind and caring man...
Simon Hayes is the best vet we've ever seen, looked after our dogs Kiki and missi for years now and we travel quite far just to make sure we get the great treatment Simon provides. Kind and caring man who has always looked after us and our pets.
JANETA Zlateva
15 Jan 2016
REPORT
Andrea Bosio
20 Jul 2015
REPORT
New kitten In the block so took him here to have a full check up..enthusiastic advise on best food, how to and what if... Very friendly and polite my trusted local vet!! Ah!!! big plus...parking insid...
New kitten In the block so took him here to have a full check up..enthusiastic advise on best food, how to and what if... Very friendly and polite my trusted local vet!! Ah!!! big plus...parking inside!!!
Nickolas Kindrat
4 Jul 2015
REPORT
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FAQs
Where is Village Vet Winchmore Hill located?
Village Vet Winchmore Hill is located at 2 Station Rd, NULL, London,Greater London N21 3RB. It's easily accessible to pet owners in the London area and surrounding communities.
What are the opening hours for Village Vet Winchmore Hill?
Village Vet Winchmore Hill is openMonday 08:30 AM - 20:00 PM, Tuesday 08:30 AM - 20:00 PM, Wednesday 08:30 AM - 20:00 PM, Thursday 08:30 AM - 20:00 PM, Friday 08:30 AM - 20:00 PM. On Saturdays, it's open 08:30 AM to 16:00 PM. On Sundays, it's open 10:00 AM to 14:00 PM.
Is Village Vet Winchmore Hill open on Saturdays?
Yes, Village Vet Winchmore Hill is open on Saturdays. Their Saturday hours are 08:30AM to 16:00 PM.
Does Village Vet Winchmore Hill offer emergency or 24-hour services?
Yes, Village Vet Winchmore Hill provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at 020 7794 4948 or go to the clinic for immediate care.
How can I book an appointment at Village Vet Winchmore Hill?
Online booking through TopVet is currently unavailable for Village Vet Winchmore Hill. To schedule an appointment, please call 020 7794 4948 during their business hours and the staff will assist you.
What services does Village Vet Winchmore Hill offer?
Village Vet Winchmore Hill in London offers a range of veterinary services, including Dental, In-House Blood Analysis, Laboratory, Ophthalmology, Radiology (X-Rays). From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Village Vet Winchmore Hill offer vaccinations for pets?
Yes, Village Vet Winchmore Hill provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their London clinic.
Does Village Vet Winchmore Hill offer pet dental care?
Absolutely. Village Vet Winchmore Hill offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Village Vet Winchmore Hill?
Village Vet Winchmore Hill provides spaying and neutering services for pets. Their veterinary team in London has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Business Hours
Monday
Mon
08:30AM-20:00PM
Tuesday
Tue
08:30AM-20:00PM
Wednesday
Wed
08:30AM-20:00PM
Thursday
Thu
08:30AM-20:00PM
Friday
Fri
08:30AM-20:00PM
Saturday
Sat
08:30AM-16:00PM
Sunday
Sun
10:00AM-14:00PM
Services
Dental
In-House Blood Analysis
Laboratory
Ophthalmology
Radiology (X-Rays)
Rehabilitation
Surgery
Ultrasound
Vaccinations
Popular Hours
6a
12p
6p
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Village Vet Winchmore Hill
London, Greater London
Book an Appointment
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General Info
Village Vet Winchmore Hill stands as a recognizable entity for pet enthusiasts needing nearby veterinary services within Greater London. Situated in Greater London, the clinic enables pet owners from surrounding areas to obtain regular veterinary services. Depending on the case services may include routine checkups pet vaccinations early disease screenings and diagnostic consultations. Village Vet Winchmore Hill establishes an organized environment that reduces stress levels for both pets and their owners. Across London the veterinary team manages an extensive array of medical requirements that includes skin and coat concerns alongside dental issues and mobility problems. The clinic demonstrates proficiency in handling immediate health issues such as infections and digestive disturbances alongside its standard wellness visits and preventive care programs. Families throughout Greater London find themselves turning to Village Vet Winchmore Hill for assistance when facing challenging diagnoses or caring for elderly pets with chronic health issues. Visitors frequently remark on the clinic's communication approach because it maintains clarity kindness and comprehensibility. This enables pet owners to maintain assurance regarding the choices they make for their animals. Numerous clients continue their patronage across many years because they find consistent service delivery which enables them to establish trust gradually. The veterinary team’s expertise in both fundamental and intricate topics enables them to effectively direct long-term animal care. The expansion of Village Vet Winchmore Hill persists as increasing numbers of pet owners either relocate to London or seek nearby veterinary services. The clinic's function within the local pet community establishes a network that promotes responsible pet ownership alongside diligent animal care. An established practice in Greater London continues to serve as a dependable option for individuals seeking both routine and responsive veterinary care. The inhabitants of London together with those from adjacent Greater London regions frequently express gratitude for the presence of Village Vet Winchmore Hill clinic in their vicinity. New pet owners asking for help and longtime clients managing special conditions both require clear compassionate consistent veterinary service. This practice serves as a fundamental community function.
Business Hours
Monday
08:30AM-20:00PM
Tuesday
08:30AM-20:00PM
Wednesday
08:30AM-20:00PM
Thursday
08:30AM-20:00PM
Friday
08:30AM-20:00PM
Saturday
08:30AM-16:00PM
Sunday
10:00AM-14:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Dental
In-House Blood Analysis
Laboratory
Ophthalmology
Radiology (X-Rays)
Rehabilitation
Surgery
Ultrasound
Vaccinations
Team
Simon Hayes
Veterinarian
Alison Blewett
Veterinarian
Helen Johnston
Veterinarian
Graham Lyons
Veterinarian
Alison Marney
Veterinarian
Jonathan Rubin
Veterinarian
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Reviews
Seth Reid
23 Jan 2024
I am writing to express my deep dissatisfaction with the service and customer support I have received from this veterinary practice, specifically in relation to the untimely passing of my kitten and t...
I am writing to express my deep dissatisfaction with the service and customer support I have received from this veterinary practice, specifically in relation to the untimely passing of my kitten and the subsequent issues surrounding the refund process for the vet plan I had subscribed to.
I enrolled in the full-year vet plan, paying £240 upfront (£20 per month). Unfortunately, my kitten passed away after receiving the first dose of the vaccine, approximately 2-3 weeks into the plan. In light of these circumstances, I contacted your practice seeking guidance on the refund process.
During my initial inquiry, a receptionist informed me that, under such circumstances, a full refund would typically be issued. Subsequently, I visited the branch multiple times, both in person and via phone calls, to follow up on the refund status. On each occasion, I was assured that my concerns would be addressed promptly. Regrettably, despite these assurances, no progress was made, leading to a prolonged and distressing ordeal.
The lack of responsiveness and effective communication from the management team has been particularly disheartening. I visited the branch six times to resolve this matter, each time incurring emotional distress due to the reminder of my kitten's passing and the apparent incompetence in handling my concerns.
The delayed resolution, especially over the Christmas period, has added to the hardship. Furthermore, I received only a partial refund of £77 without any accompanying explanation, leaving me with uncertainties regarding the deducted amount. Despite my repeated requests to speak with the manager, I was informed on every occasion that the manager was unavailable.
Given the circumstances, I kindly request a thorough investigation into this matter and a transparent explanation regarding only a partial refund. Additionally, I would appreciate a timely resolution to this issue, along with clarification on the overall refund process.
I believe that addressing these concerns will not only provide closure for my distressing experience but will also contribute to the improvement of customer service standards within your practice. I hope this formal complaint prompts a swift and satisfactory resolution.
i would like to conclude by sharing my sentiments with potential clients considering your practice. in light of my unfortunate experience, I STRONGLY ADVISE AGAINST UTILISING THESE SERVICES UNLESS ABSOLUTELY NECESSARY. OTHER VETERINARY PRACTICES OFFER MORE COMPREHENSIVE PLANS AT MORE AFFORDABLE RATES.
I INITIALLY CHOSE YOUR PRACTICE FOR ITS PROXIMITY TO MY RESIDENCE, BUT I REGRET THIS DECISION WHOLEHEARTEDLY EVERY DAY.
i hope that sharing my experience will serve as a cautionary tale for others, prompting them to carefully weigh their options before entrusting their pets' care and giving their hard earned money to your practice.
Seth Reid
23 Jan 2024
I am writing to express my deep dissatisfaction with the service and customer support I have received from this veterinary practice, specifically in relation to the untimely passing of my kitten and t...
I am writing to express my deep dissatisfaction with the service and customer support I have received from this veterinary practice, specifically in relation to the untimely passing of my kitten and the subsequent issues surrounding the refund process for the vet plan I had subscribed to.
I enrolled in the full-year vet plan, paying £240 upfront (£20 per month). Unfortunately, my kitten passed away after receiving the first dose of the vaccine, approximately 2-3 weeks into the plan. In light of these circumstances, I contacted your practice seeking guidance on the refund process.
During my initial inquiry, a receptionist informed me that, under such circumstances, a full refund would typically be issued. Subsequently, I visited the branch multiple times, both in person and via phone calls, to follow up on the refund status. On each occasion, I was assured that my concerns would be addressed promptly. Regrettably, despite these assurances, no progress was made, leading to a prolonged and distressing ordeal.
The lack of responsiveness and effective communication from the management team has been particularly disheartening. I visited the branch six times to resolve this matter, each time incurring emotional distress due to the reminder of my kitten's passing and the apparent incompetence in handling my concerns.
The delayed resolution, especially over the Christmas period, has added to the hardship. Furthermore, I received only a partial refund of £77 without any accompanying explanation, leaving me with uncertainties regarding the deducted amount. Despite my repeated requests to speak with the manager, I was informed on every occasion that the manager was unavailable.
Given the circumstances, I kindly request a thorough investigation into this matter and a transparent explanation regarding only a partial refund. Additionally, I would appreciate a timely resolution to this issue, along with clarification on the overall refund process.
I believe that addressing these concerns will not only provide closure for my distressing experience but will also contribute to the improvement of customer service standards within your practice. I hope this formal complaint prompts a swift and satisfactory resolution.
i would like to conclude by sharing my sentiments with potential clients considering your practice. in light of my unfortunate experience, I STRONGLY ADVISE AGAINST UTILISING THESE SERVICES UNLESS ABSOLUTELY NECESSARY. OTHER VETERINARY PRACTICES OFFER MORE COMPREHENSIVE PLANS AT MORE AFFORDABLE RATES.
I INITIALLY CHOSE YOUR PRACTICE FOR ITS PROXIMITY TO MY RESIDENCE, BUT I REGRET THIS DECISION WHOLEHEARTEDLY EVERY DAY.
i hope that sharing my experience will serve as a cautionary tale for others, prompting them to carefully weigh their options before entrusting their pets' care and giving their hard earned money to your practice.
Nur
14 Jun 2021
I really do not know where to start, I had to put my kitten down at this vet and it was the hardest time of my life. I receive benefits myself, I am also a student meaning I am financially not in a go...
I really do not know where to start, I had to put my kitten down at this vet and it was the hardest time of my life. I receive benefits myself, I am also a student meaning I am financially not in a good state. This vet charged us about 600 pounds for X-ray and blood test which is for a dead kitten. I really do not know how they can get this money. like HOOOWW ??? To find that money I had to borrow from other people and for WHATTT? ??? A DEAD KITTEN !!! They were so unsupportive and very rude. I don't know how they deal with animals. These people should not be dealing with animals. How can you want that 600 pounds ??? How do you go home and spend that money ??? How can you make money out of a dead kitten. I'm so unlucky that I had to get my kitten treated here as I had no choice my kitten was in a very bad condition and my local RSPCA Centre was closed due to Covid. Also, the vet came and explained how he was going to put the animal to sleep, he had no empathy, we was crying so hard and he was very unsupportive. I don't even think they took care of my kitten properly.
I felt so bad that they put me into this situation to find that money I went through a lot of pain and I felt so low and came to a point where I was so helpless.
They were not helpful at all I even told them that I cannot afford this treatment for my kitten at their Palmers green branch before they referred me to this branch and when I said this they said there was nothing to do so what happens to animals that cannot get treated ??? They end up ill and have to die depending on us owners paying for the vet or not. This is so unfair as a kitten should be treated for free, These people cannot let the kitten or any other animal to die or feel unwell. This is unacceptable behaviour and these people claim to love animals and look after animals, I do no agree with this at all as they do not treat until they receive their money. So what I believe is they leave the animals to die.. SHAME ON YOUUUUUUUUUU SHAMEEEEE!!!!!!! My kitten was only 3 months old he did not deserve to die.
Overall, they only care about the money not about the animal.
Nur
14 Jun 2021
I really do not know where to start, I had to put my kitten down at this vet and it was the hardest time of my life. I receive benefits myself, I am also a student meaning I am financially not in a go...
I really do not know where to start, I had to put my kitten down at this vet and it was the hardest time of my life. I receive benefits myself, I am also a student meaning I am financially not in a good state. This vet charged us about 600 pounds for X-ray and blood test which is for a dead kitten. I really do not know how they can get this money. like HOOOWW ??? To find that money I had to borrow from other people and for WHATTT? ??? A DEAD KITTEN !!! They were so unsupportive and very rude. I don't know how they deal with animals. These people should not be dealing with animals. How can you want that 600 pounds ??? How do you go home and spend that money ??? How can you make money out of a dead kitten. I'm so unlucky that I had to get my kitten treated here as I had no choice my kitten was in a very bad condition and my local RSPCA Centre was closed due to Covid. Also, the vet came and explained how he was going to put the animal to sleep, he had no empathy, we was crying so hard and he was very unsupportive. I don't even think they took care of my kitten properly.
I felt so bad that they put me into this situation to find that money I went through a lot of pain and I felt so low and came to a point where I was so helpless.
They were not helpful at all I even told them that I cannot afford this treatment for my kitten at their Palmers green branch before they referred me to this branch and when I said this they said there was nothing to do so what happens to animals that cannot get treated ??? They end up ill and have to die depending on us owners paying for the vet or not. This is so unfair as a kitten should be treated for free, These people cannot let the kitten or any other animal to die or feel unwell. This is unacceptable behaviour and these people claim to love animals and look after animals, I do no agree with this at all as they do not treat until they receive their money. So what I believe is they leave the animals to die.. SHAME ON YOUUUUUUUUUU SHAMEEEEE!!!!!!! My kitten was only 3 months old he did not deserve to die.
Overall, they only care about the money not about the animal.
Alexios Papapetrou
23 Apr 2021
Awful service, they only care about your animal until they take payment. They have chosen to operate as a money factory rather than a caring animal clinic. Maybe it’s fine for a routine check up but a...
Awful service, they only care about your animal until they take payment. They have chosen to operate as a money factory rather than a caring animal clinic. Maybe it’s fine for a routine check up but anything more serious might be treated with negligence.
I would try a different vet. Do not risk your pets health
Alexios Papapetrou
23 Apr 2021
Awful service, they only care about your animal until they take payment. They have chosen to operate as a money factory rather than a caring animal clinic.
I would try a different vet. Do not risk yo...
Awful service, they only care about your animal until they take payment. They have chosen to operate as a money factory rather than a caring animal clinic.
I would try a different vet. Do not risk your pets health
Graham
9 Oct 2020
Disingenuous staff deliberately removing customers reviews which I've emailed and reported to Tulip Siddiq MP for investigation and the Royal veterinary standard's department in Mayfair London
Mr and Mrs Chaikin
31 Jul 2020
Thank you so much for your compassion when we had to have our lovely cat Lyla put down yesterday. You explained everything to us and gave us options which were given to us at a very upsetting time. ...
Thank you so much for your compassion when we had to have our lovely cat Lyla put down yesterday. You explained everything to us and gave us options which were given to us at a very upsetting time. Thank you once again you made this terrible time a bit more bearable
Daisi
12 Feb 2020
5 STARS!!!
Took my terrified chihuahua here today and the vet I saw (Helen) was so amazing and put my dog right at ease and was very informative about what was going on and I felt like she truly care...
5 STARS!!!
Took my terrified chihuahua here today and the vet I saw (Helen) was so amazing and put my dog right at ease and was very informative about what was going on and I felt like she truly cared, unlike previous vets I have been to. The place was easy to get to and the practice and staff were so friendly and welcoming. I would 100% recommend and I will now be coming here when my dog needs medical attention. Thank you so much - very impressed!!
colette edwards
9 May 2018
Village Vet cared for our gorgeous Boston Terrier Mia until she passed away in 2015 with love, professionalism, knowledge and consideration right up until her very last moments. When we recently got a...
Village Vet cared for our gorgeous Boston Terrier Mia until she passed away in 2015 with love, professionalism, knowledge and consideration right up until her very last moments. When we recently got a wonderful new puppy we were not sure we could cope with using the same surgery where our much loved pet had passed away, despite the awesome care. One visit to another perfectly efficient vet showed us why going back to Village Vets was the only option. The bottom line is that we trust that they only care and recommend in the best possible way for our pet. All options are explained and the affection shown for our new little furry family member was heart warming. We needed to see the difference to understand that a vet is not just a vet. Village vets is better, simple as that.
Cynthia Salter
11 Apr 2018
Simon has taken care of my cats ever since the practice was taken over by Village Vet. He is knowledgeable and clearly explains what he has found when examining each cat. He has faultless knowledge ...
Simon has taken care of my cats ever since the practice was taken over by Village Vet. He is knowledgeable and clearly explains what he has found when examining each cat. He has faultless knowledge of the best treatment required. From time to time, I’ve taken a cat to one of the other vets in the practice. They have treated the cats satisfactorily, but Simon is outstanding.
Leonor Felt Buddies
11 Apr 2018
I came here as a recommendation from my usual vet, my cat needed a scan and the specialist here was very good, I was told. I can confirm she is.
The reception staff is very nice and attentive. When I ...
I came here as a recommendation from my usual vet, my cat needed a scan and the specialist here was very good, I was told. I can confirm she is.
The reception staff is very nice and attentive. When I was ushered in I spoke with a nurse, who was patient and kind, answered all my questions. I never felt rushed or like my queries were stupid.
I didn't have the opportunity to meet with the specialist vet face-to-face but we spoke on the phone and she kept me well informed of what my cat needed to have done, and why. I definitely felt she knew what she was doing and was confident my cat was receiving good care.
Now this is what sealed the deal for me: when picking up my furry friend, I found out I had forgotten my purse at home. This is not a local-to-me vet, which meant I'd have to make a semi-lengthy trip back home to get my card, go back, and travel home again (this also meant my cat would have to wait at the vet longer, an undesirable occurrence).
They were extremely nice, despite this being my first visit. I was allowed to leave a deposit using my husband's card and take my girl home. As soon as I arrived I called them and made the remaining payment with my card. They were always nice and gracious about my mistake. Because they understood my very nervous cat's need to go home as soon as possible, for trusting me to make good on things my end, and for the excellent service my feline companion received, I'm really happy to recommend Village Vet.
Krina
23 Feb 2018
I just wanted to thank you for taking such good care of our cat Layla. She went in last week to be spayed and the aftercare has been great. The staff at Village Vet are always very friendly and helpfu...
I just wanted to thank you for taking such good care of our cat Layla. She went in last week to be spayed and the aftercare has been great. The staff at Village Vet are always very friendly and helpful. We are so lucky to have found a local vets that is reliable, friendly and open after work hours. Keep up the good work!
Tobi Isenberg
29 Jan 2018
I have been going to Village Vet Winchmore Hill for the last 4 years with my bunny, Bertie, and I would never go anywhere else. Every single person there; the vets, vet nurses, reception and manageme...
I have been going to Village Vet Winchmore Hill for the last 4 years with my bunny, Bertie, and I would never go anywhere else. Every single person there; the vets, vet nurses, reception and management team, is amazing! They are all exceptionally experienced and professional and are always so helpful and accommodating, as well as being wonderfully friendly and comforting (which I've needed many times when Bertie has been an in-patient and very poorly). I have visited other vets in the past and no other practice or staff comes close to the Winchmore Hill branch. Bertie is a frequent patient and he is always looked after with the utmost care and attention. Thank you, as always, to everyone at the practice for keeping Bertie healthy and happy - and for keeping me sane! I cannot recommend the staff and practice enough; you will not find better.
Kay Dudman
26 Apr 2017
I have been going to Village Vet Winchmore Hill for 15 years. I keep guinea pigs, who are "exotic" in veterinary terms, and my guinea pigs receive excellent care from Simon and his team. Their experti...
I have been going to Village Vet Winchmore Hill for 15 years. I keep guinea pigs, who are "exotic" in veterinary terms, and my guinea pigs receive excellent care from Simon and his team. Their expertise is second to none; I have had guinea pigs needing surgery for removal of bladder stones, ovario-hysterectomy, dental treatment (an important but not an easy task), removal of cysts and lipomas as well as treatment for urinary tract infections, respiratory infections and eye problems. As my guinea pigs are all rescues, their health has not always been good when they come to me; I know that they receive top quality treatment here. One guinea pig came to me paralysed as he was suffering from scurvy; with the help of Village Vet he was nursed back to full health and mobility and lived to good age. When I have telephoned to bring a pet in as an emergency, there is a veterinary nurse waiting at the door to take my guinea pig straight through for triage and treatment, and someone one reception with a hot drink and words of support for me. The practice has high-definition ultrasound, modern X-ray equipment and an on-site laboratory. The staff keep themselves up-to-date with continuing professional development. The entire team - reception staff, veterinary nurses and veterinary surgeons care for people and their pets. Village Vet Winchmore Hill is absolutely brilliant - kind, caring, compassionate, skilled and knowledgeable.
Sue Perry
30 Jan 2017
After our Persian Cat thought she had wings, and could fly from our top floor bedroom, she unfortunately fell really hard on the concrete step and then decided to hide. After eventually finding Pippa,...
After our Persian Cat thought she had wings, and could fly from our top floor bedroom, she unfortunately fell really hard on the concrete step and then decided to hide. After eventually finding Pippa, she was in a bit of state, we couldn't see anything physically wrong, but there was a sign of blood coming from her mouth. Thankfully Village Vet, Winchmore Hill is open on a Sunday. We went straight there. They were amazing, and the Vet was so thorough and completely checked Pippa over and calmed the situation down. He really did a first class job, amazing. Thank you so much, all is well..
Toni Jenkins
30 Dec 2016
Wonderful service yesterday. Our own vet was closed. We had to take in our cat to be put to sleep. The service was efficient and compassionate. Lovely reception staff and terrific vet. She was super t...
Wonderful service yesterday. Our own vet was closed. We had to take in our cat to be put to sleep. The service was efficient and compassionate. Lovely reception staff and terrific vet. She was super tolerant of me as a tried to hold it together. We have a lovely vet in Notting Hill but I'd recommend Village in Hampstead to anyone in that area. Excellent
Robert Tanczos
14 Nov 2016
Both Simon and Graham are excellent vets. It's clear to me that it's not only a job for them but they are really passionate about helping and healing animals. They are always really friendly and patie...
Both Simon and Graham are excellent vets. It's clear to me that it's not only a job for them but they are really passionate about helping and healing animals. They are always really friendly and patient with the little patients. I find it really reassuring that they don't rush the appointments, they listen carefully what we, the owners have to say. They are always so considerate with our cats, they make sure to say hi to them, stroke them a bit before they examine them.
Michelle Parker
10 Nov 2016
I love this place! They've looked after our dog Bryan since he was a puppy, as soon as I say his surname they say "oh Bryan :-)" we don't visit too often and yet they always remember him. The staff ar...
I love this place! They've looked after our dog Bryan since he was a puppy, as soon as I say his surname they say "oh Bryan :-)" we don't visit too often and yet they always remember him. The staff are so amazing and kind. X
Elena P
10 Nov 2016
Absolutely appalling. I got charged 300 to put my cat down that I had for 13 years. I was in tears and the Vet bombarded me with needing to do X-rays and draining her lungs, she was struggling breath ...
Absolutely appalling. I got charged 300 to put my cat down that I had for 13 years. I was in tears and the Vet bombarded me with needing to do X-rays and draining her lungs, she was struggling breath and the bill had come to 500, I told him to wait as I thought about it. It wasn't about the money, but I kept asking questions, and it turned out the draining of the lungs wouldn't actually solve the issue because it would fill with fluid again. In the end I opted to put her down, he didn't even tell me gently let me know how this would happen, he injected her and she just went in a second, her head flopped to the side and she was gone, I was so upset. I came out crying and the receptionist said thats 300 pounds please, I didn't even get more than a few mins to sit down and gather myself, nor did anyone come and comfort me. I phoned in the next day to speak to the vet who was unavailable and I got no call back.
It has been four years since this has happened and I have told so many people about this. I have not forgotten about it and have every intention, now that I have moved back to London, to report this and walk in there myself and speak to them. Please watch our for these money making vets!! I can only hope he is still there so I can have a much needed WORD! Absolutely disgusting.
Colin Cameron
30 Oct 2016
Huge thanks to all at VVL. A truly 24-hour service with the masterful Crina in the smaller hours and the excellent Helen during the day (though Rebekkah will take the credit if she keeps muddling her ...
Huge thanks to all at VVL. A truly 24-hour service with the masterful Crina in the smaller hours and the excellent Helen during the day (though Rebekkah will take the credit if she keeps muddling her overalls). Between them they restored our Havanese to his exuberant self, while the clinic also reunited a stray with his owners. All in a day's and night's work. With huge thanks and industrial quantities of admiration.
Carol Holden
30 Oct 2016
Highly professional and dedicated, from the front of house team, to the nurses and the vets. I felt very reassured leaving my dog here - it's not his usual vets so tricky for all of us but he is now h...
Highly professional and dedicated, from the front of house team, to the nurses and the vets. I felt very reassured leaving my dog here - it's not his usual vets so tricky for all of us but he is now home and well on the mend - thank you all, very much
Dave Reed
25 Oct 2016
Thank you to Graham for a first class service and care for our cat. A vet who really loves animals and cares for them with professionalism, feeling and compassion.
R Bee
27 Sep 2016
Can't fault this place! Professional, friendly, always easy to get an appointment and good (and so far very inexpensive!) advice given. Thank you!
Ibrahim Chukov
16 Aug 2016
Great people and great vets. Can't go wrong in selecting them. If you want the best for your pets go to them. Definitely worth it. To all the people complaining about prices, just remember that there ...
Great people and great vets. Can't go wrong in selecting them. If you want the best for your pets go to them. Definitely worth it. To all the people complaining about prices, just remember that there is no NHS for pets, so don't expect rock bottom or free treatment if you want the best equipment and the most qualified vets in the industry!
Robert Smith
26 Jul 2016
Late one evening I brought my 15 year old dog in after being Savaged by another dog. She was in a very poor state. The Village Vet team were brilliant. First they patched me up as I had also been bit...
Late one evening I brought my 15 year old dog in after being Savaged by another dog. She was in a very poor state. The Village Vet team were brilliant. First they patched me up as I had also been bitten and then they operated on Sally and saved her life. Every member of the team was brilliant, considerate and skillful. Sally is now fully recovered so a big thank you.
Maria Magyar
16 Jun 2016
Very good vet all the London the Ealing team, they helped me a lot to take my hamster back to my home, also the doctor checked him every time when we visit them, to make sure he is healthy. (But it wa...
Very good vet all the London the Ealing team, they helped me a lot to take my hamster back to my home, also the doctor checked him every time when we visit them, to make sure he is healthy. (But it was very funny when my hamster start to "answering" all the conversation what we had with the doctor,and he was so suprised all of this, yeah my hamster is educated) I love them, perfect team, painfully to leave them, but if you read my advice, feel free to bring your pet friend there, they definitely help for everyone...all London they're the best..!!!!
Dina Allen Pyron
21 May 2016
Wonderful staff and vets. Bruce at Maida Vale was the best vet for our beloved kitten Picasso. He was both an excellent professional and compassionate as we had to recently place our kitten to sleep d...
Wonderful staff and vets. Bruce at Maida Vale was the best vet for our beloved kitten Picasso. He was both an excellent professional and compassionate as we had to recently place our kitten to sleep due to an ongoing illness. I truly thank Village Vet for all they did for Pic and cared for him so well. Bruce was always realistic and supportive of his diagnosis. We will eventually adopt another animal and will take them to Village Vet again.
Shireff Ahmed
8 Mar 2016
Simon Hayes is the best vet we've ever seen, looked after our dogs Kiki and missi for years now and we travel quite far just to make sure we get the great treatment Simon provides. Kind and caring man...
Simon Hayes is the best vet we've ever seen, looked after our dogs Kiki and missi for years now and we travel quite far just to make sure we get the great treatment Simon provides. Kind and caring man who has always looked after us and our pets.
JANETA Zlateva
15 Jan 2016
Andrea Bosio
20 Jul 2015
New kitten In the block so took him here to have a full check up..enthusiastic advise on best food, how to and what if... Very friendly and polite my trusted local vet!! Ah!!! big plus...parking insid...
New kitten In the block so took him here to have a full check up..enthusiastic advise on best food, how to and what if... Very friendly and polite my trusted local vet!! Ah!!! big plus...parking inside!!!
Nickolas Kindrat
4 Jul 2015
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FAQs
Where is Village Vet Winchmore Hill located?
Village Vet Winchmore Hill is located at 2 Station Rd, NULL, London,Greater London N21 3RB. It's easily accessible to pet owners in the London area and surrounding communities.
What are the opening hours for Village Vet Winchmore Hill?
Village Vet Winchmore Hill is openMonday 08:30 AM - 20:00 PM, Tuesday 08:30 AM - 20:00 PM, Wednesday 08:30 AM - 20:00 PM, Thursday 08:30 AM - 20:00 PM, Friday 08:30 AM - 20:00 PM. On Saturdays, it's open 08:30 AM to 16:00 PM. On Sundays, it's open 10:00 AM to 14:00 PM.
Is Village Vet Winchmore Hill open on Saturdays?
Yes, Village Vet Winchmore Hill is open on Saturdays. Their Saturday hours are 08:30AM to 16:00 PM.
Does Village Vet Winchmore Hill offer emergency or 24-hour services?
Yes, Village Vet Winchmore Hill provides emergency veterinary care. They have 24-hour emergency service – if your pet has an after-hours emergency, you can call their emergency line at 020 7794 4948 or go to the clinic for immediate care.
How can I book an appointment at Village Vet Winchmore Hill?
Online booking through TopVet is currently unavailable for Village Vet Winchmore Hill. To schedule an appointment, please call 020 7794 4948 during their business hours and the staff will assist you.
What services does Village Vet Winchmore Hill offer?
Village Vet Winchmore Hill in London offers a range of veterinary services, including Dental, In-House Blood Analysis, Laboratory, Ophthalmology, Radiology (X-Rays). From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Village Vet Winchmore Hill offer vaccinations for pets?
Yes, Village Vet Winchmore Hill provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their London clinic.
Does Village Vet Winchmore Hill offer pet dental care?
Absolutely. Village Vet Winchmore Hill offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Do they perform spay/neuter surgeries at Village Vet Winchmore Hill?
Village Vet Winchmore Hill provides spaying and neutering services for pets. Their veterinary team in London has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
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