Zasman Vet Hampstead
London, Greater London
Team
Rodney Zasman
Administrative
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Reviews
sofia
30 Aug 2022
REPORT
Please read this review before considering bringing your dog or cat here:
Our experience with Zazman Medivet and Hendon Medivet ( their affiliate hospital ) has cost us the life of our beautiful heal...
Please read this review before considering bringing your dog or cat here:
Our experience with Zazman Medivet and Hendon Medivet ( their affiliate hospital ) has cost us the life of our beautiful healthy dog - Willow. Bringing Willow to Medivet will always be my biggest regret in life. She got extremely sick after being treated there and unfortunately never recovered.
The experience we had with both of the Medivet practices has been truly horrific; from negligence, unprofessionalism, dishonesty, lied to, lied about, acting against our instructions, being taken advantage of to lack of informed consent.
As part of a multination corp, they push you to give vaccines to your dogs and cats saying that they are core vaccines that are due, which is not the case, they are actually optional vaccines which they will never tell you! Our dog got critically ill just a few days after receiving a double vaccine which was only 2 weeks after her receiving her rabies vaccine. Prior to these vaccines, she was given a full bill of health. Willow spent almost a week at their Hendon hospital and unfortunately passed away 5 days later.
When we queried the correlation between the vaccine and Willows death it was instantly shut down, denied and judged impossible. We also got laughed at by a vet at Hendon Medivet called ‘Tashy’ claiming we are ‘not educated enough to understand’. After a lack of informed consent surrounding the vaccines, being lied to, lied about ourselves on our dogs medical history to cover any liability and being abused by the vet ‘Tashy’ at Hendon Medivet, we had enough and had to ask for this vet to be removed from Willow’s case due to serious concerns about her ability to care for our dog. This was not only conveniently not added to the medical history but also replaced by awful unacceptable lies about us.
After dealing with this traumatic experience and losing the life of our beloved pup, they finally sent the autopsy report over email with an immediate threat of sending debt collector to us if we don’t pay the full bill by the following day. We were originally offered a payment plan and had been proactive in getting this set up, 3 weeks prior this threatening email we asked for the process to start our payment plan, which they never replied to. We have since had to send a formal complaint to medivet to report both Zazman Hampstead and Hendon Medivet for negligence, unprofessionalism, lack of informed consent and dishonesty. They still haven’t gotten back to us.
We have been in touch with the Royal Veterinary College of Surgeons who, after hearing our experiences, recommended we file a report and to contact their VCMS team due to concerns about negligence, dishonesty, lack of informed consent and unprofessionalism.
We sent a formal complaint to Medivet to report both Zazman Medivet Hampstead and Hendon Medivet for negligence, unprofessionalism, lack of informed consent and dishonesty. They still haven’t gotten back to us over two weeks later.
The Royal Veterinary College of Surgeons, the Veterinary worlds overseer, are due to launch an investigation into both practices.
Please if you care about your pet do not bring them here. Go to an independent vet that isn’t owned by Medivet. I wish I knew. My dog would most likely be alive if she had been treated by a vet that actually has years of experience and genuinely care about animal wellbeing. I would hate to know that another dog / pet owner will go through what we are currently going through.
Celine
12 Nov 2021
REPORT
Our 1-year old healthy cat DIED within 48hrs after routine dental cleaning and teeth removal at zasman vet hampstead. (August 2021)
Absolutely no support from zasman after it happened and now we are ...
Our 1-year old healthy cat DIED within 48hrs after routine dental cleaning and teeth removal at zasman vet hampstead. (August 2021)
Absolutely no support from zasman after it happened and now we are grieving with a total of 3,700 pounds bill to take care of. The main response from the vet following this tragic event was "you signed a waiver in front of me" and "well it happens". Their communication was honestly DREADFUL, they would not even give us updates after they dropped the cat at the emergency clinic (even though the head nurse said she would) . This vet is good when everything goes ok but if something goes wrong, just expect them to take as much money from you as they can and they won't feel sorry for it. As of now, I am REALLY not sure they even care for the pets.
We created a full report and are raising a formal complaint for negligence leading to death. Zasman now said they will take up to another 3 MONTHS to come back to us. They are probably taking their time hoping we give up but just making it worse.
Anyway, Never take your pet for a dental surgery there except if you're happy to risk your pets life!
Jennifer Thomas
13 Apr 2020
REPORT
Thank you to all of the Zasman Hampstead team for still working tirelessly through this very difficult time. We are so thankful for everything you do for Nala and still being there for us and providin...
Thank you to all of the Zasman Hampstead team for still working tirelessly through this very difficult time. We are so thankful for everything you do for Nala and still being there for us and providing such a high standard of care during times of such uncertainty. A big thank you to Nina for all her amazing work, we really appreciate her and are so grateful.
Samantha Larkin
8 Jul 2018
REPORT
Great Veterinarians and Staff. Your pets are in good hands here. I had the opportunity to work here for a short time on an experience abroad. They took me in with open arms and taught me so much. They...
Great Veterinarians and Staff. Your pets are in good hands here. I had the opportunity to work here for a short time on an experience abroad. They took me in with open arms and taught me so much. They really care about each patient, and try to do everything they can for them. I will always be grateful for the experience and their hospitality.
Sarrah Millwala
16 May 2018
REPORT
My cat received the best care with Zasman Vet. The staff are very professional and have a wonderful way with pets. They make you feel comfortable about medical queries and personally go the mile to ma...
My cat received the best care with Zasman Vet. The staff are very professional and have a wonderful way with pets. They make you feel comfortable about medical queries and personally go the mile to make my cat happy!
I would personally recommend this vet clinic to everyone.
Nitzan Horesh
10 Apr 2018
REPORT
Fantastic Staff!! As we moved to Hampstead our cat needed surgery and received the best care! Our dog has also received amazing care after she got her eye scratched by our cat, they are both doing ver...
Fantastic Staff!! As we moved to Hampstead our cat needed surgery and received the best care! Our dog has also received amazing care after she got her eye scratched by our cat, they are both doing very well now:) I highly recommend this place!!
The Goods
9 Feb 2018
REPORT
Amazing staff and service! We were unhappy with our previous vet and found Zasman Hampstead to have our new kitten vaccinated and neutered. Zasman were very helpful, friendly, and took great care of o...
Amazing staff and service! We were unhappy with our previous vet and found Zasman Hampstead to have our new kitten vaccinated and neutered. Zasman were very helpful, friendly, and took great care of our kitten. As an added bonus, they are very professional about laying out the extra services they offer but are not pushy at all about trying to get you to pay for things you don't need. Can't recommend them enough and glad we switched!
Stacey Wolf James
1 Feb 2018
REPORT
We just moved to Hampstead and feel very lucky to have landed at Zasman Vet. We have two complicated English Bulldogs who have had terrific care here! Everyone--from the veterinarians to the nurses ...
We just moved to Hampstead and feel very lucky to have landed at Zasman Vet. We have two complicated English Bulldogs who have had terrific care here! Everyone--from the veterinarians to the nurses to the reception staff--is super caring and responsible. In addition to being highly skilled, they are also so generous with their time and and advice. If you have a choice, choose this practice!
Olivier Behzadi
25 Jan 2018
REPORT
A kind and thoughtful team who always go the extra yard. Over the years my families dogs, cats, birds and snake have all benefited from the Zasman teams skill, knowledge and compassion.
Natalie Di Giorgio
24 Jan 2018
REPORT
All round we received thoughtful, complete service and care. From the little touches such as the courtesy call at 7pm to remind me to remove my pet's food in preparation for surgery the following mor...
All round we received thoughtful, complete service and care. From the little touches such as the courtesy call at 7pm to remind me to remove my pet's food in preparation for surgery the following morning, to the call home to check in on our pets post surgery, and the warmth and openness of the reception staff, I would highly recommend this practice.
Although it is not the cheapest vet in Hampstead (I can think of another chain that is not to this standard but charges more) they thankfully have none of the mercenary and commercially 'coercive' style that many other practices adhere to, whereby you are offered lots of services of questionable necessity and should you elect to pass them up, for which you are made to feel guilty. Instead they talked through probabilities of outcomes, possible treatments and ancilliary tests that are on offer, without any emotional manipulation. The highlight was bringing my cats back post neutering, for a check up on day 4, to be seen by the man himself Dr Zasman, who was very down to earth and kind. For about £230 both cats were neutered (male and female) and this included the follow-up check up.
Sandra Slastan
1 May 2017
REPORT
I really felt like I was in a business setting rather than a health clinic. Focus on sales too much for my liking. I understand that all businesses want to maximise profit but I find it distasteful wh...
I really felt like I was in a business setting rather than a health clinic. Focus on sales too much for my liking. I understand that all businesses want to maximise profit but I find it distasteful when it is so very obvious at a clinic where people come for help when distressed about their pet's health.
Zoe Gregory
28 Apr 2017
REPORT
I feel incredibly lucky to have been recommended Zasman vet when I got my rescue dog Teddy 4 weeks ago. The staff have all been amazing. My dog was extremely unwell and all of the vet team went out of...
I feel incredibly lucky to have been recommended Zasman vet when I got my rescue dog Teddy 4 weeks ago. The staff have all been amazing. My dog was extremely unwell and all of the vet team went out of their way to do all the tests that were needed whilst reassuring me of his progress whilst he was in their care.
If it wasn't for their quick diagnosis things could have been very different. You can tell all of the team have a genuine love of animals.
Zasman is a superb vet practice in every way.
Fleur Durrant
4 Apr 2017
REPORT
As a professional working in the pet care industry I can't rate Zasman Vet Hampstead highly enough. Rodney and his wonderful team always do a fabulous job, not only with the animals in their care, but...
As a professional working in the pet care industry I can't rate Zasman Vet Hampstead highly enough. Rodney and his wonderful team always do a fabulous job, not only with the animals in their care, but also providing a level of service for people I have never experienced with others vets. They always make you feel welcome and comforted, and keep you up to speed at all times of the day. They really do go the extra mile. I have needed Zasman's help on numerous occasions and would recommend them to anyone looking for a new vet.
Chrissie Hines
4 Apr 2017
REPORT
Zasman are the best Vet Practice(s) in North London. They have a caring, sensible and well thought out approach to animal care and recovery. They helped one of my cats recover from a pelvic fracture a...
Zasman are the best Vet Practice(s) in North London. They have a caring, sensible and well thought out approach to animal care and recovery. They helped one of my cats recover from a pelvic fracture after being run over. The care and attention that both my cat and myself (the very worried owner) received was both personalised and First Class. Late night emails and updates were sent by email and text during his 2 week stay in the surgery. Currently they are helping every step of the way with my other cat who has a rare congenital situation. I recommend Zasman to all my clients and their pets. Christiana, Hampstead HouseSitters & Hampstead Hounds
Henrietta K.
28 Mar 2017
REPORT
My rescue dog Dotty had to have surgery on her back which turned out to be a much bigger operation than we thought. She couldn't have been in better hands than with Rodney Zasman who did an amazing jo...
My rescue dog Dotty had to have surgery on her back which turned out to be a much bigger operation than we thought. She couldn't have been in better hands than with Rodney Zasman who did an amazing job. He kept in touch with all her medical updates and was very thorough.A big thank you also to vet Nina Jacobs for her kind and gentle after care. There can't be many dogs who bound into the vets where they had an op with such exuberance. I can't recommend Zasman's more highly. Dotty has now fully recovered and is enjoying her new lease of life in the spring sunshine.
Heather Lennox
25 Feb 2017
REPORT
Very sensitive caring Veterinarian. It's a free stress free environment for my cats to visit and they are were very sensitive and kind when I had my pet privately cremated from there. I find them to b...
Very sensitive caring Veterinarian. It's a free stress free environment for my cats to visit and they are were very sensitive and kind when I had my pet privately cremated from there. I find them to be a really go-to vet.
sonia ponzo
19 Aug 2016
REPORT
I've called the Zasman Vet earlier today for a flea infestation and they gave me an appointment right away, with a really appreciated free voucher for the first visit. Dr. Jackie was lovely, transpare...
I've called the Zasman Vet earlier today for a flea infestation and they gave me an appointment right away, with a really appreciated free voucher for the first visit. Dr. Jackie was lovely, transparent about treatment options and vaccinations duties, professional and even my quite suspicious cat really liked her, as much as I did.
I really recommend you to trust them with your furry family members :)
Alicia Rix
1 Jul 2016
REPORT
Thank God for Zasman's, Hampstead. Friendly, reassuring experts who go above and beyond for your pet. I have two siamese cats and a whippet puppy prone to mysterious ailments. Zasman's have been amazi...
Thank God for Zasman's, Hampstead. Friendly, reassuring experts who go above and beyond for your pet. I have two siamese cats and a whippet puppy prone to mysterious ailments. Zasman's have been amazing: flexible, thorough, efficient (particular thanks to Caryn, Chloe, Lisa, Rebecca and Bhakti). A plus that my animals all adore them, and that the surgery itself is a sane and cheering environment to be in (not all are). The vets here were instrumental in socialising my puppy as well as treating her - putting me in touch with a dog walker and referring me to puppy classes. Equally good with people and with animals. Highly recommended for neurotic, first-time dog owners like myself.
Geoffa Fells
16 Apr 2016
REPORT
This is the best vet I have ever been with, I never feel anxious about picking up the phone with a query. When my cat is poorly, the vets always keeps in close contact via email, which shows how much ...
This is the best vet I have ever been with, I never feel anxious about picking up the phone with a query. When my cat is poorly, the vets always keeps in close contact via email, which shows how much they care. I used to get so nervous about taking my cat to check ups because she would get so stressed, but Zasman's is a totally different experience and has completely changed the way I feel about veterinary care. They remember her name, are super friendly and always explain stuff really clearly so that I understand everything.
Katy Goldring
16 Feb 2016
REPORT
Amazing service and staff. I just love them and they looked after our little girl so well. I can't rate them highly enough!
Anthony O'Regan
28 Oct 2015
REPORT
I have been visiting Zasman Vet's in Hampstead for nearly 10yrs now & they have been nothing but kind and extremely helpful to me (especially as I was meant to be going to the Optician's further down ...
I have been visiting Zasman Vet's in Hampstead for nearly 10yrs now & they have been nothing but kind and extremely helpful to me (especially as I was meant to be going to the Optician's further down the road!).
The team of Rodney, Caryn & Chloe have also cared for my dog Shandy all this time and I would highly recommend them to anyone who loves animals as much as I do.
I'm afraid if anything ever happened to Shandy, I would have to go out straight away and buy another animal if only to keep seeing the smiling face of the always welcoming Lisa on Reception.
Nothing is too much trouble for this branch and I always visit knowing that my animal is in good hands and be well looked after.
Corine Thibault
3 Jul 2015
REPORT
I cannot speak too highly of Zasman Vet Hampstead, the team is simply wonderful and they are genuinely passionate about pets! My tiny chihuahua was poorly and they did all they could to help him. They...
I cannot speak too highly of Zasman Vet Hampstead, the team is simply wonderful and they are genuinely passionate about pets! My tiny chihuahua was poorly and they did all they could to help him. They even drove him to another vet specialised in ultrasound after hours so we could have a diagnosis as soon as possible! I am so grateful for their dedication and I would highly recommend to any pet owner. Plus my puppy got lots of cuddles from the team : )
Jean Gray
20 Jun 2015
REPORT
The staff here are so kind and caring - to both pet and owner/s. I felt they cared as much as we did. Can't recommend them highly enough.
Jay Stathakis
11 Apr 2015
REPORT
We have been using Zasman Vets for nearly 5 years now and the service is top class.
Chloe, Rodney and Karen work on a very professional yet friendly level. The advise they have given us over the year...
We have been using Zasman Vets for nearly 5 years now and the service is top class.
Chloe, Rodney and Karen work on a very professional yet friendly level. The advise they have given us over the years have been fantastic and correct. Our 2 pugs are always excited to go and get their treats once they have had their appointment. A fantastic vet with fantastic people.
Photo Gallery
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
08:30AM-16:30PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
Incorrect information? Let us know
Zasman Vet Hampstead
London, Greater London
Business Hours
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
08:30AM-16:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Rodney Zasman
Administrative
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{{staff.biography}}
Reviews
sofia
30 Aug 2022
Please read this review before considering bringing your dog or cat here:
Our experience with Zazman Medivet and Hendon Medivet ( their affiliate hospital ) has cost us the life of our beautiful heal...
Please read this review before considering bringing your dog or cat here:
Our experience with Zazman Medivet and Hendon Medivet ( their affiliate hospital ) has cost us the life of our beautiful healthy dog - Willow. Bringing Willow to Medivet will always be my biggest regret in life. She got extremely sick after being treated there and unfortunately never recovered.
The experience we had with both of the Medivet practices has been truly horrific; from negligence, unprofessionalism, dishonesty, lied to, lied about, acting against our instructions, being taken advantage of to lack of informed consent.
As part of a multination corp, they push you to give vaccines to your dogs and cats saying that they are core vaccines that are due, which is not the case, they are actually optional vaccines which they will never tell you! Our dog got critically ill just a few days after receiving a double vaccine which was only 2 weeks after her receiving her rabies vaccine. Prior to these vaccines, she was given a full bill of health. Willow spent almost a week at their Hendon hospital and unfortunately passed away 5 days later.
When we queried the correlation between the vaccine and Willows death it was instantly shut down, denied and judged impossible. We also got laughed at by a vet at Hendon Medivet called ‘Tashy’ claiming we are ‘not educated enough to understand’. After a lack of informed consent surrounding the vaccines, being lied to, lied about ourselves on our dogs medical history to cover any liability and being abused by the vet ‘Tashy’ at Hendon Medivet, we had enough and had to ask for this vet to be removed from Willow’s case due to serious concerns about her ability to care for our dog. This was not only conveniently not added to the medical history but also replaced by awful unacceptable lies about us.
After dealing with this traumatic experience and losing the life of our beloved pup, they finally sent the autopsy report over email with an immediate threat of sending debt collector to us if we don’t pay the full bill by the following day. We were originally offered a payment plan and had been proactive in getting this set up, 3 weeks prior this threatening email we asked for the process to start our payment plan, which they never replied to. We have since had to send a formal complaint to medivet to report both Zazman Hampstead and Hendon Medivet for negligence, unprofessionalism, lack of informed consent and dishonesty. They still haven’t gotten back to us.
We have been in touch with the Royal Veterinary College of Surgeons who, after hearing our experiences, recommended we file a report and to contact their VCMS team due to concerns about negligence, dishonesty, lack of informed consent and unprofessionalism.
We sent a formal complaint to Medivet to report both Zazman Medivet Hampstead and Hendon Medivet for negligence, unprofessionalism, lack of informed consent and dishonesty. They still haven’t gotten back to us over two weeks later.
The Royal Veterinary College of Surgeons, the Veterinary worlds overseer, are due to launch an investigation into both practices.
Please if you care about your pet do not bring them here. Go to an independent vet that isn’t owned by Medivet. I wish I knew. My dog would most likely be alive if she had been treated by a vet that actually has years of experience and genuinely care about animal wellbeing. I would hate to know that another dog / pet owner will go through what we are currently going through.
Celine
12 Nov 2021
Our 1-year old healthy cat DIED within 48hrs after routine dental cleaning and teeth removal at zasman vet hampstead. (August 2021)
Absolutely no support from zasman after it happened and now we are ...
Our 1-year old healthy cat DIED within 48hrs after routine dental cleaning and teeth removal at zasman vet hampstead. (August 2021)
Absolutely no support from zasman after it happened and now we are grieving with a total of 3,700 pounds bill to take care of. The main response from the vet following this tragic event was "you signed a waiver in front of me" and "well it happens". Their communication was honestly DREADFUL, they would not even give us updates after they dropped the cat at the emergency clinic (even though the head nurse said she would) . This vet is good when everything goes ok but if something goes wrong, just expect them to take as much money from you as they can and they won't feel sorry for it. As of now, I am REALLY not sure they even care for the pets.
We created a full report and are raising a formal complaint for negligence leading to death. Zasman now said they will take up to another 3 MONTHS to come back to us. They are probably taking their time hoping we give up but just making it worse.
Anyway, Never take your pet for a dental surgery there except if you're happy to risk your pets life!
Jennifer Thomas
13 Apr 2020
Thank you to all of the Zasman Hampstead team for still working tirelessly through this very difficult time. We are so thankful for everything you do for Nala and still being there for us and providin...
Thank you to all of the Zasman Hampstead team for still working tirelessly through this very difficult time. We are so thankful for everything you do for Nala and still being there for us and providing such a high standard of care during times of such uncertainty. A big thank you to Nina for all her amazing work, we really appreciate her and are so grateful.
Samantha Larkin
8 Jul 2018
Great Veterinarians and Staff. Your pets are in good hands here. I had the opportunity to work here for a short time on an experience abroad. They took me in with open arms and taught me so much. They...
Great Veterinarians and Staff. Your pets are in good hands here. I had the opportunity to work here for a short time on an experience abroad. They took me in with open arms and taught me so much. They really care about each patient, and try to do everything they can for them. I will always be grateful for the experience and their hospitality.
Sarrah Millwala
16 May 2018
My cat received the best care with Zasman Vet. The staff are very professional and have a wonderful way with pets. They make you feel comfortable about medical queries and personally go the mile to ma...
My cat received the best care with Zasman Vet. The staff are very professional and have a wonderful way with pets. They make you feel comfortable about medical queries and personally go the mile to make my cat happy!
I would personally recommend this vet clinic to everyone.
Nitzan Horesh
10 Apr 2018
Fantastic Staff!! As we moved to Hampstead our cat needed surgery and received the best care! Our dog has also received amazing care after she got her eye scratched by our cat, they are both doing ver...
Fantastic Staff!! As we moved to Hampstead our cat needed surgery and received the best care! Our dog has also received amazing care after she got her eye scratched by our cat, they are both doing very well now:) I highly recommend this place!!
The Goods
9 Feb 2018
Amazing staff and service! We were unhappy with our previous vet and found Zasman Hampstead to have our new kitten vaccinated and neutered. Zasman were very helpful, friendly, and took great care of o...
Amazing staff and service! We were unhappy with our previous vet and found Zasman Hampstead to have our new kitten vaccinated and neutered. Zasman were very helpful, friendly, and took great care of our kitten. As an added bonus, they are very professional about laying out the extra services they offer but are not pushy at all about trying to get you to pay for things you don't need. Can't recommend them enough and glad we switched!
Stacey Wolf James
1 Feb 2018
We just moved to Hampstead and feel very lucky to have landed at Zasman Vet. We have two complicated English Bulldogs who have had terrific care here! Everyone--from the veterinarians to the nurses ...
We just moved to Hampstead and feel very lucky to have landed at Zasman Vet. We have two complicated English Bulldogs who have had terrific care here! Everyone--from the veterinarians to the nurses to the reception staff--is super caring and responsible. In addition to being highly skilled, they are also so generous with their time and and advice. If you have a choice, choose this practice!
Olivier Behzadi
25 Jan 2018
A kind and thoughtful team who always go the extra yard. Over the years my families dogs, cats, birds and snake have all benefited from the Zasman teams skill, knowledge and compassion.
Natalie Di Giorgio
24 Jan 2018
All round we received thoughtful, complete service and care. From the little touches such as the courtesy call at 7pm to remind me to remove my pet's food in preparation for surgery the following mor...
All round we received thoughtful, complete service and care. From the little touches such as the courtesy call at 7pm to remind me to remove my pet's food in preparation for surgery the following morning, to the call home to check in on our pets post surgery, and the warmth and openness of the reception staff, I would highly recommend this practice.
Although it is not the cheapest vet in Hampstead (I can think of another chain that is not to this standard but charges more) they thankfully have none of the mercenary and commercially 'coercive' style that many other practices adhere to, whereby you are offered lots of services of questionable necessity and should you elect to pass them up, for which you are made to feel guilty. Instead they talked through probabilities of outcomes, possible treatments and ancilliary tests that are on offer, without any emotional manipulation. The highlight was bringing my cats back post neutering, for a check up on day 4, to be seen by the man himself Dr Zasman, who was very down to earth and kind. For about £230 both cats were neutered (male and female) and this included the follow-up check up.
Sandra Slastan
1 May 2017
I really felt like I was in a business setting rather than a health clinic. Focus on sales too much for my liking. I understand that all businesses want to maximise profit but I find it distasteful wh...
I really felt like I was in a business setting rather than a health clinic. Focus on sales too much for my liking. I understand that all businesses want to maximise profit but I find it distasteful when it is so very obvious at a clinic where people come for help when distressed about their pet's health.
Zoe Gregory
28 Apr 2017
I feel incredibly lucky to have been recommended Zasman vet when I got my rescue dog Teddy 4 weeks ago. The staff have all been amazing. My dog was extremely unwell and all of the vet team went out of...
I feel incredibly lucky to have been recommended Zasman vet when I got my rescue dog Teddy 4 weeks ago. The staff have all been amazing. My dog was extremely unwell and all of the vet team went out of their way to do all the tests that were needed whilst reassuring me of his progress whilst he was in their care.
If it wasn't for their quick diagnosis things could have been very different. You can tell all of the team have a genuine love of animals.
Zasman is a superb vet practice in every way.
Fleur Durrant
4 Apr 2017
As a professional working in the pet care industry I can't rate Zasman Vet Hampstead highly enough. Rodney and his wonderful team always do a fabulous job, not only with the animals in their care, but...
As a professional working in the pet care industry I can't rate Zasman Vet Hampstead highly enough. Rodney and his wonderful team always do a fabulous job, not only with the animals in their care, but also providing a level of service for people I have never experienced with others vets. They always make you feel welcome and comforted, and keep you up to speed at all times of the day. They really do go the extra mile. I have needed Zasman's help on numerous occasions and would recommend them to anyone looking for a new vet.
Chrissie Hines
4 Apr 2017
Zasman are the best Vet Practice(s) in North London. They have a caring, sensible and well thought out approach to animal care and recovery. They helped one of my cats recover from a pelvic fracture a...
Zasman are the best Vet Practice(s) in North London. They have a caring, sensible and well thought out approach to animal care and recovery. They helped one of my cats recover from a pelvic fracture after being run over. The care and attention that both my cat and myself (the very worried owner) received was both personalised and First Class. Late night emails and updates were sent by email and text during his 2 week stay in the surgery. Currently they are helping every step of the way with my other cat who has a rare congenital situation. I recommend Zasman to all my clients and their pets. Christiana, Hampstead HouseSitters & Hampstead Hounds
Henrietta K.
28 Mar 2017
My rescue dog Dotty had to have surgery on her back which turned out to be a much bigger operation than we thought. She couldn't have been in better hands than with Rodney Zasman who did an amazing jo...
My rescue dog Dotty had to have surgery on her back which turned out to be a much bigger operation than we thought. She couldn't have been in better hands than with Rodney Zasman who did an amazing job. He kept in touch with all her medical updates and was very thorough.A big thank you also to vet Nina Jacobs for her kind and gentle after care. There can't be many dogs who bound into the vets where they had an op with such exuberance. I can't recommend Zasman's more highly. Dotty has now fully recovered and is enjoying her new lease of life in the spring sunshine.
Heather Lennox
25 Feb 2017
Very sensitive caring Veterinarian. It's a free stress free environment for my cats to visit and they are were very sensitive and kind when I had my pet privately cremated from there. I find them to b...
Very sensitive caring Veterinarian. It's a free stress free environment for my cats to visit and they are were very sensitive and kind when I had my pet privately cremated from there. I find them to be a really go-to vet.
sonia ponzo
19 Aug 2016
I've called the Zasman Vet earlier today for a flea infestation and they gave me an appointment right away, with a really appreciated free voucher for the first visit. Dr. Jackie was lovely, transpare...
I've called the Zasman Vet earlier today for a flea infestation and they gave me an appointment right away, with a really appreciated free voucher for the first visit. Dr. Jackie was lovely, transparent about treatment options and vaccinations duties, professional and even my quite suspicious cat really liked her, as much as I did.
I really recommend you to trust them with your furry family members :)
Alicia Rix
1 Jul 2016
Thank God for Zasman's, Hampstead. Friendly, reassuring experts who go above and beyond for your pet. I have two siamese cats and a whippet puppy prone to mysterious ailments. Zasman's have been amazi...
Thank God for Zasman's, Hampstead. Friendly, reassuring experts who go above and beyond for your pet. I have two siamese cats and a whippet puppy prone to mysterious ailments. Zasman's have been amazing: flexible, thorough, efficient (particular thanks to Caryn, Chloe, Lisa, Rebecca and Bhakti). A plus that my animals all adore them, and that the surgery itself is a sane and cheering environment to be in (not all are). The vets here were instrumental in socialising my puppy as well as treating her - putting me in touch with a dog walker and referring me to puppy classes. Equally good with people and with animals. Highly recommended for neurotic, first-time dog owners like myself.
Geoffa Fells
16 Apr 2016
This is the best vet I have ever been with, I never feel anxious about picking up the phone with a query. When my cat is poorly, the vets always keeps in close contact via email, which shows how much ...
This is the best vet I have ever been with, I never feel anxious about picking up the phone with a query. When my cat is poorly, the vets always keeps in close contact via email, which shows how much they care. I used to get so nervous about taking my cat to check ups because she would get so stressed, but Zasman's is a totally different experience and has completely changed the way I feel about veterinary care. They remember her name, are super friendly and always explain stuff really clearly so that I understand everything.
Katy Goldring
16 Feb 2016
Amazing service and staff. I just love them and they looked after our little girl so well. I can't rate them highly enough!
Anthony O'Regan
28 Oct 2015
I have been visiting Zasman Vet's in Hampstead for nearly 10yrs now & they have been nothing but kind and extremely helpful to me (especially as I was meant to be going to the Optician's further down ...
I have been visiting Zasman Vet's in Hampstead for nearly 10yrs now & they have been nothing but kind and extremely helpful to me (especially as I was meant to be going to the Optician's further down the road!).
The team of Rodney, Caryn & Chloe have also cared for my dog Shandy all this time and I would highly recommend them to anyone who loves animals as much as I do.
I'm afraid if anything ever happened to Shandy, I would have to go out straight away and buy another animal if only to keep seeing the smiling face of the always welcoming Lisa on Reception.
Nothing is too much trouble for this branch and I always visit knowing that my animal is in good hands and be well looked after.
Corine Thibault
3 Jul 2015
I cannot speak too highly of Zasman Vet Hampstead, the team is simply wonderful and they are genuinely passionate about pets! My tiny chihuahua was poorly and they did all they could to help him. They...
I cannot speak too highly of Zasman Vet Hampstead, the team is simply wonderful and they are genuinely passionate about pets! My tiny chihuahua was poorly and they did all they could to help him. They even drove him to another vet specialised in ultrasound after hours so we could have a diagnosis as soon as possible! I am so grateful for their dedication and I would highly recommend to any pet owner. Plus my puppy got lots of cuddles from the team : )
Jean Gray
20 Jun 2015
The staff here are so kind and caring - to both pet and owner/s. I felt they cared as much as we did. Can't recommend them highly enough.
Jay Stathakis
11 Apr 2015
We have been using Zasman Vets for nearly 5 years now and the service is top class.
Chloe, Rodney and Karen work on a very professional yet friendly level. The advise they have given us over the year...
We have been using Zasman Vets for nearly 5 years now and the service is top class.
Chloe, Rodney and Karen work on a very professional yet friendly level. The advise they have given us over the years have been fantastic and correct. Our 2 pugs are always excited to go and get their treats once they have had their appointment. A fantastic vet with fantastic people.
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