Medivet South Ockendon
South Ockendon, Greater London
General Info
Animal enthusiasts searching for veterinary services recognize Medivet South Ockendon as a well-known establishment within Greater London. The strategic position of the clinic within Greater London enables pet owners from surrounding areas to reach dependable veterinary services. Providers might offer routine checkups along with pet vaccinations and early disease screenings while also conducting diagnostic consultations based on individual cases. Medivet South Ockendon establishes an orderly and tranquil environment which serves to reduce stress levels for both pets and their owners. The veterinary team in South Ockendon addresses an extensive range of medical requirements that include skin and coat concerns dental issues and mobility problems. The clinic's expertise extends beyond standard wellness visits and preventive plans to include the management of urgent conditions such as infections and digestive alterations. The intricate challenges of diagnosing complex conditions and managing chronic illnesses in older pets drive many Greater London families to depend on Medivet South Ockendon's veterinary services. Visitors frequently discuss the clinic’s communication approach which stands out as clear, kind, and comprehensible. Pet owners experience enhanced confidence regarding their choices for their animals through this support system. A significant number of clients maintain their patronage over multiple years because they recognize consistent service delivery and develop trust through prolonged interaction. The veterinary team’s expertise in both basic and advanced topics enables them to effectively manage long-term animal healthcare plans. Medivet South Ockendon expands its operations as increasing numbers of pet owners relocate to the South Ockendon area or seek nearby veterinary services. The clinic's function within the local pet community establishes a network that promotes responsible ownership together with attentive animal care. Anyone looking for a well-established veterinary practice in Greater London will find it to be a dependable option for both routine and emergency animal care services. Inhabitants of South Ockendon together with those from adjacent Greater London regions frequently value the presence of Medivet South Ockendon's clinic in their locality. The necessity for straightforward compassionate consistent veterinary care persists across the spectrum from new pet owners seeking advice to longtime clients managing special conditions. This practice serves as a fundamental component to achieve community responsibilities.
Services
24 Hour Emergency
Dental
Grooming
Microchipping
Surgery
Ultrasound
Vaccinations
Reviews
Evi Rainbird
4 Sep 2021
REPORT
Time after Time I've left this practice feeling like a cash cow!! Vets only seem to care about expensive procedures and NOT the animal.
This is proven by never getting promised return calls.
Bean Reeder
15 Jul 2018
REPORT
upon entering what I thought was still my local vets after my cat had been run over and having a consultation and administrating pain killers the bill was already £140 and having the receptionist DEMA...
upon entering what I thought was still my local vets after my cat had been run over and having a consultation and administrating pain killers the bill was already £140 and having the receptionist DEMAND it then and there, I thought it was strange as they had always been easy about setting up a payment plan it was at this point I found out MEDIVET had taken over ridiculous no better than extortion you say you have animals best interest at heart, however a majority can see the only thing this company has at heart is profits at a ridiculous rate without regard for the local community or the long hard working people who have worked at my local practice for many years are now been made redundant absolutely savage disgusting business this is. I shall boycott all medivet and shall advise anyone not to attend your so called 'vets'.
Kelvin Squirrelwhite
7 Jun 2018
REPORT
Medivet have ruined choice in our local area, buying up as many practices as possible and raising prices. Charged me £70 for a consultation and two small tubes of isathal for conjunctivitis, second t...
Medivet have ruined choice in our local area, buying up as many practices as possible and raising prices. Charged me £70 for a consultation and two small tubes of isathal for conjunctivitis, second time charged me £35 just for the meds, £17.50 for something that costs £8 online. Asked about prescription fee and it's £16, 60% higher than vets for pets. When the average partner is earning £350,000 a year and the largest partner over £1,000,000 it's clear their priority is not delivering affordable care. Thanks to their near monopoly now we have virtually no choice to go elsewhere. They said someone would call me to discuss the charging but obviously they've not bothered.
Emma Urquhart
3 Jun 2018
REPORT
Recently my dog fell ill, medivet Wimborne gave me an immediate appointment, sadly she was too ill and she had to be put to sleep, the staff showed overwhelming kindness to us and gave us the time and...
Recently my dog fell ill, medivet Wimborne gave me an immediate appointment, sadly she was too ill and she had to be put to sleep, the staff showed overwhelming kindness to us and gave us the time and space to say goodbye, and they treated our lovely girl so well so not to distress her in anyway, many many thanks to you and your amazing staff.
Terri Owen
29 May 2018
REPORT
Shame on you Medivet... several months after taking over a local community veterinary practice in Wimborne Dorset , despite reassurances, you are now in a 'period of consultation ' (previous sentence ...
Shame on you Medivet... several months after taking over a local community veterinary practice in Wimborne Dorset , despite reassurances, you are now in a 'period of consultation ' (previous sentence edited for confidentiality at your request) The majority of staff have worked there for many years and are an integral part of the local community... there are many of us already unhappy with your extortionate prices, that have stuck with you as we've been loyal customers for many years, and some of us, all our lives. What a shame, as the new vets seem lovely. However you approach/business model speaks volumes... as will your empty waiting rooms. And for what? Profit! Genuinely saddened.
Karla Cairns
14 May 2018
REPORT
In February my mums dog was being walked by her neighbour sadly another dog that the same lady was walking attacked my Mums dog , through the fight his leg was broken , he was rushed to Southend medi...
In February my mums dog was being walked by her neighbour sadly another dog that the same lady was walking attacked my Mums dog , through the fight his leg was broken , he was rushed to Southend medi vet hospital where he had excellent treatment , it was suggested that as the break was so bad he had his leg amputated , but my mum said she didn’t want that ,since then our Laindon medi vet Antonis has worked so hard with him to try and save his leg , we had to go back every d...ay for weeks to have it redressed , the nurses was so lovely with him and us , sadly 3 months on having 8 pins in his leg and many infections it still hasn’t knitted ,mum didn’t want any more operations on him as he had been through so much already , 10 days ago mum took the strength to have his leg amputated , it wasn’t a easy choice but we know it was the right choice , we can not thank Antonis and his nurses enough for the care and love they have shown him and my mum over this very upsetting time , we can’t thank them enough for trying so hard to give my mum her wish , we went back to Antonis this evening to have his stitches out , it’s been a tough few months but now he can run around and pain free , thank you so much everyone that has been involved x See More
James Simmonds
17 Apr 2018
REPORT
Visiting the West Kingsdown branch today. There are at least 8 staff wandering about and clowning around and generally not bothered about the customers waiting. Of all the staff here, only one was act...
Visiting the West Kingsdown branch today. There are at least 8 staff wandering about and clowning around and generally not bothered about the customers waiting. Of all the staff here, only one was actually looking at animals, the rest are either gossiping or walking up and down with a piece of paper. This experience was the same last time I went which was a number on months ago.
Kay Elizabeth
7 Apr 2018
REPORT
My beloved dog was euthanized at Medivet Gravesend recently, the most difficult decision I've made in my life, a blood test was suggested to see if anything could be done for him which I of course wan...
My beloved dog was euthanized at Medivet Gravesend recently, the most difficult decision I've made in my life, a blood test was suggested to see if anything could be done for him which I of course wanted, I left the room to stand outside the door and could here him struggling and panting, on returning I found him in a very distressed state with blood marks on his neck where the Vet had had two failed attempts to get the sample and she was preparing to have another stab at him... until I said no more, that is my lasting image of him, and it is very upsetting. I felt pressure to agree to have him put down, no blood test no treatment. She then put a catheter in his leg to euthanize him, it was not explained to me why this was needed, and has never happened with my pets before, yet more stress for him, after he died it would have been nice to be alone with him for a few minutes but this wasn't offered, instead I had to say goodbye sandwiched between the two staff. my dog was the world to me and a regular patient at this vets, almost weekly at the end, and each time I took him in I had to ask what they were treating him for and with when this information should have been freely given, I paid enough for the service after all. I would've liked my boy to have had a more dignified end. Out of interest This same vet a few months ago insisted on a blood test for our cat who'd hurt his leg, she had to do two needles full as she didn't take enough the first time, twice the stress, charged us well over £100 and then told us that the testing machine there wasn't that good or accurate, didn't give us a refund for this rubbish machine though, the pain killers made the cat ill and he got better with rest on his own, not long after by coincidence another of our cats hurt her leg we saw the lead vet this time and sure enough no blood test was needed, no fuss no bother. After I've collected my boys ashes next week I will not be using medivet again. And then they block me so I can't write a review on their site. And abuse me on the phone. P.S Full apology in writing now received. See More
FIFA BOY05
11 Mar 2018
REPORT
Very understanding, quick to get my dog on the mend, brilliant
George Quinn
5 Mar 2018
REPORT
I was absolutely appalled at their lack of information regarding my dogs ill ness! were more interested in making phone calls to us suggesting he may require Xray treatment and extra cost! something t...
I was absolutely appalled at their lack of information regarding my dogs ill ness! were more interested in making phone calls to us suggesting he may require Xray treatment and extra cost! something told me something was wrong with the whole situation and I felt as if they were playing on our emotions! After him being in their surgery which was a basic cage and I would never have him in one! we went to get him after three days as I had enough and they still were unable to tel...l me what was wrong! I demanded that they give me his medicins and I would treat him myself! for that time and no signs of any real treatment they billed us for £2,000! We paid it and even the dog wanted to get the hell out of there! I recall looking at this vets face and seeing the guilt all over it! I did not react as I wanted to get him out of there! I got home went on google and treated him myself and he fully recovered! My wife and I are both in the nursing profession and would be struck off if we treated a patient with an medications if we did not know what was wrong with the patient, yet this guy thought it was ok to medicate my dog without the pro[per medication! I left absolutely disgusted and remind all my friends and colleagues to make sure they get the right information, what is the dogs condition? what medication should be given and how/ And check your billing!That was the Medi vet in Church lanein Hendon! See More
Darrell Jones
20 Feb 2018
REPORT
The way this company have treated my friend is diabolical. They carried out treatment on his pet after he was involved in a near fatal car crash outside one of their practices. He was totally disorien...
The way this company have treated my friend is diabolical. They carried out treatment on his pet after he was involved in a near fatal car crash outside one of their practices. He was totally disorientated and didn't know what day of the week it was. Anyway, they hounded him for the fee. Their area manager made highly intrusive probes into his professional and private life to bully him into paying. He paid. When he later queried their ethical approach, he was (rightly) inform...ed they shouldn't have charged given the circumstances so requested reimbursement or at least a dialogue to discuss the matter. They agreed but then renegaded on the offer making what appear to be malicious allegations about him 'attending' their practices and upsetting staff - none of it is true. He has asked them to substantiate these allegations, and they refuse, because they know they've been caught lying. I've heard similar stories from other people and in my view they charge way too much and put profit before animal welfare. My family won't ever use them again. See More
Rachel Potter
18 Feb 2018
REPORT
Visited West Byfleet branch Saturday 17/02/18 after being told on the phone my 12 year old staff had been fighting arthritis for a while and maybe it's best to consider euthanasia as it is not fair to...
Visited West Byfleet branch Saturday 17/02/18 after being told on the phone my 12 year old staff had been fighting arthritis for a while and maybe it's best to consider euthanasia as it is not fair to him and we have to consider his needs not our. Floods off tears all afternoon and evening, giving him strong pain killers from them which were non tested on animals and actually for humans, and singing up for £700xrays to confirm it was past hope before I could agree to euthanas...ia. Spent the evening nursing him thru what I thought was my beautiful boys last weekend. I couldn't face it so went to vets for pets Byfleet for a second opinion.. He was positive and praised his condition and general health, and actually let me feel my dogs knee joint as he moved it proving where the issue is, and said with glucosamine and condroitin twice a day for 6weeks it will improve massively and he will be able walk pain free again even after two weeks I will see a big difference. When I told him I had been told I should consider euthanasia he was shocked!!, and totally disagreed. On my return home u rubbed algesal (like voltarol) on my dogs knees and he was able to stand and lay without crying out. How DARE medivet use euthanasia as a first option and destroy hope and ignore other options available and make owners feel they are being selfish and cruel to not end their pets life. Because they have arthritis!!!!!!... Other options dismissed!!!. Never ever going there again, been with that vets 12 years! Disgusted!!! See More
mollymoo 24x7
15 Feb 2018
REPORT
Receptionist was very rude, won't go there again
Trevor Leaman
14 Feb 2018
REPORT
Met both main vets on our first visit with 3 new kittens and both seemed like really good people. The service and advise was excellent.
Monika Kozakiewicz
7 Feb 2018
REPORT
Great service, knowledgeable professionals.My dog is in good hands.
Will continue to go! thank you George and all Medivet staff 🐶
Tony Brandon
29 Sep 2017
REPORT
Don't use as they are only after your money couldn't even see a flea on the comb and I pay for that shit service.
To top it off they sell me some stuff to treat it with for£21 that you can get elsewhe...
Don't use as they are only after your money couldn't even see a flea on the comb and I pay for that shit service.
To top it off they sell me some stuff to treat it with for£21 that you can get elsewhere for £ 11 what a rip off i am not happy with your service or your customer services thought as it was a bigger company you would be better.how wrong should just stay at the small veterinary practice up the road they have time for the animals and even more time for the owners to explain things to you better so I will be going back to the vets in Aveley village rant over
norabattythe3rd
31 Aug 2017
REPORT
Gotta say, these were wonderful when I went in with egg bound chicken, tried their hardest to help her, .. it's was a sad end, but they were so kind to my lovely chook Maggie.
Kevin Rogers
4 May 2017
REPORT
Kasia Hitchcock
22 Feb 2017
REPORT
My 18 year old Jack Russel, was promised another birthday ! This is down to Medivet's in Greenwich exceptional love & care ! Many thanks Dr Vito and his lovely team x
Hanna Atkins
2 Feb 2017
REPORT
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I hav...
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I have 2 cats and 1 dog and sadly I had to say goodbye to her in 2015. To her the vets was her second home and she loved going there. The whole process of saying goodbye was extremely hard but to their credit all the staff were brilliant in what was a very sad day and I know that they care so passionately about all the animals that cross their threshold. I now have another dog who I rescued and was nervous but after a couple of visits she now loves going there too. I consider myself very lucky to have such a wonderful team looking after my babies because that's exactly what they are and I am never worried about leaving them there because I know they will always look after them as if they were their own. So Risedale. Kyumi Nicola Steph Sarah Rachael you are all awesome and do a brilliant job. I know you will always keep up the good work. Thankyou.
Avril McGrath
1 Feb 2017
REPORT
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals...
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals also to make them feel at ease and to build their confidence up. Their recent nomination for an award for best vets is wholly deserved and I hope they win!! Thanks guys you have been amazing again!! Xxx
Janette Blake
25 Jan 2017
REPORT
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, on...
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, one has had a Thyroidectomy, one has been spayed... twice (before we owned her). They all have one thing in common; they get amazing care and attention from MediVet-Ark Aid, Poole. The staff are wonderful, warm, kind, thoughtful, knowledgeable and make one feel that one is the only client that matters. They truly go above and beyond to look after our beloved animals. I would have no hesitation in recommending them to another pet owner.
Helen Pendleton
23 Jan 2017
REPORT
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a chec...
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a check up, but can buy the medication at the practice at top price without seeing the vet, what a rip off
Christopher Eates
9 Jan 2017
REPORT
Andrea Read
30 Dec 2016
REPORT
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do...
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do for us pet owners and our babies!
Michelle Hayes
26 Dec 2016
REPORT
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked wh...
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked when I was covered and had paid my excess of 80, it seemed they went for a very expensive HISTOLOGY test rather than the 62.98, rather than asking me if this was alright they tried to get it of my insurers, and they said they will not cover it, as it was unnecessary. I then had a nasty letter from Medivet saying this can't continue, and payment had to be made !!!!!!!! , I had never received a letter from then about any money, so I rang the branch at Carpenders Park and asked what was going on, the receptionist took the message and said she will look into it, nothing happened, so a week later went it there and asked what was happening, she took a message and said she will get back to me, again nothing, then Anna was on holiday so another message was left, why should I pay extra money for something that was NOT neccary and no one at this branch knew why it was charged, was unhappy and think I will be taking my 2 dogs elsewhere for treatment as I feel the trust has gone which is a shame as I have been going there for 6 years Not happy at all, I know you have to make money but really
Hayden Goy
16 Dec 2016
REPORT
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr use...
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr used. Total price for a small leg infection 179!!! Discusting
Gini Dorling-Winterbourne
7 Dec 2016
REPORT
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test goi...
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test going, hence before their lovely warm foreign holiday with no thought to how my father was going to struggle, not one single bit of advice given accept from receptionist " well I hope he can pay" licience to print money vets, with no sincere help.
Radlett Jo
11 Nov 2016
REPORT
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper...
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper loves her vet natasha. Everyone we see wether it is staff or fellow pet owners you are made to feel special and you also great great advice & top quality service.
art padmore
25 Apr 2016
REPORT
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+44 1708 670200
2 Canterbury Parade, South Rd
South Ockendon Greater London RM15 6NH
Business Hours
Monday
Mon
09:00AM-19:00PM
Tuesday
Tue
09:00AM-19:00PM
Wednesday
Wed
09:00AM-19:00PM
Thursday
Thu
09:00AM-19:00PM
Friday
Fri
09:00AM-19:00PM
Saturday
Sat
17:30PM-19:00PM
Popular Hours
6a
12p
6p
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Medivet South Ockendon
South Ockendon, Greater London
2 Canterbury Parade, South Rd
South Ockendon Greater London RM15 6NH
General Info
Animal enthusiasts searching for veterinary services recognize Medivet South Ockendon as a well-known establishment within Greater London. The strategic position of the clinic within Greater London enables pet owners from surrounding areas to reach dependable veterinary services. Providers might offer routine checkups along with pet vaccinations and early disease screenings while also conducting diagnostic consultations based on individual cases. Medivet South Ockendon establishes an orderly and tranquil environment which serves to reduce stress levels for both pets and their owners. The veterinary team in South Ockendon addresses an extensive range of medical requirements that include skin and coat concerns dental issues and mobility problems. The clinic's expertise extends beyond standard wellness visits and preventive plans to include the management of urgent conditions such as infections and digestive alterations. The intricate challenges of diagnosing complex conditions and managing chronic illnesses in older pets drive many Greater London families to depend on Medivet South Ockendon's veterinary services. Visitors frequently discuss the clinic’s communication approach which stands out as clear, kind, and comprehensible. Pet owners experience enhanced confidence regarding their choices for their animals through this support system. A significant number of clients maintain their patronage over multiple years because they recognize consistent service delivery and develop trust through prolonged interaction. The veterinary team’s expertise in both basic and advanced topics enables them to effectively manage long-term animal healthcare plans. Medivet South Ockendon expands its operations as increasing numbers of pet owners relocate to the South Ockendon area or seek nearby veterinary services. The clinic's function within the local pet community establishes a network that promotes responsible ownership together with attentive animal care. Anyone looking for a well-established veterinary practice in Greater London will find it to be a dependable option for both routine and emergency animal care services. Inhabitants of South Ockendon together with those from adjacent Greater London regions frequently value the presence of Medivet South Ockendon's clinic in their locality. The necessity for straightforward compassionate consistent veterinary care persists across the spectrum from new pet owners seeking advice to longtime clients managing special conditions. This practice serves as a fundamental component to achieve community responsibilities.
Business Hours
Monday
09:00AM-19:00PM
Tuesday
09:00AM-19:00PM
Wednesday
09:00AM-19:00PM
Thursday
09:00AM-19:00PM
Friday
09:00AM-19:00PM
Saturday
17:30PM-19:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
24 Hour Emergency
Dental
Grooming
Microchipping
Surgery
Ultrasound
Vaccinations
Reviews
Evi Rainbird
4 Sep 2021
Time after Time I've left this practice feeling like a cash cow!! Vets only seem to care about expensive procedures and NOT the animal.
This is proven by never getting promised return calls.
Bean Reeder
15 Jul 2018
upon entering what I thought was still my local vets after my cat had been run over and having a consultation and administrating pain killers the bill was already £140 and having the receptionist DEMA...
upon entering what I thought was still my local vets after my cat had been run over and having a consultation and administrating pain killers the bill was already £140 and having the receptionist DEMAND it then and there, I thought it was strange as they had always been easy about setting up a payment plan it was at this point I found out MEDIVET had taken over ridiculous no better than extortion you say you have animals best interest at heart, however a majority can see the only thing this company has at heart is profits at a ridiculous rate without regard for the local community or the long hard working people who have worked at my local practice for many years are now been made redundant absolutely savage disgusting business this is. I shall boycott all medivet and shall advise anyone not to attend your so called 'vets'.
Kelvin Squirrelwhite
7 Jun 2018
Medivet have ruined choice in our local area, buying up as many practices as possible and raising prices. Charged me £70 for a consultation and two small tubes of isathal for conjunctivitis, second t...
Medivet have ruined choice in our local area, buying up as many practices as possible and raising prices. Charged me £70 for a consultation and two small tubes of isathal for conjunctivitis, second time charged me £35 just for the meds, £17.50 for something that costs £8 online. Asked about prescription fee and it's £16, 60% higher than vets for pets. When the average partner is earning £350,000 a year and the largest partner over £1,000,000 it's clear their priority is not delivering affordable care. Thanks to their near monopoly now we have virtually no choice to go elsewhere. They said someone would call me to discuss the charging but obviously they've not bothered.
Emma Urquhart
3 Jun 2018
Recently my dog fell ill, medivet Wimborne gave me an immediate appointment, sadly she was too ill and she had to be put to sleep, the staff showed overwhelming kindness to us and gave us the time and...
Recently my dog fell ill, medivet Wimborne gave me an immediate appointment, sadly she was too ill and she had to be put to sleep, the staff showed overwhelming kindness to us and gave us the time and space to say goodbye, and they treated our lovely girl so well so not to distress her in anyway, many many thanks to you and your amazing staff.
Terri Owen
29 May 2018
Shame on you Medivet... several months after taking over a local community veterinary practice in Wimborne Dorset , despite reassurances, you are now in a 'period of consultation ' (previous sentence ...
Shame on you Medivet... several months after taking over a local community veterinary practice in Wimborne Dorset , despite reassurances, you are now in a 'period of consultation ' (previous sentence edited for confidentiality at your request) The majority of staff have worked there for many years and are an integral part of the local community... there are many of us already unhappy with your extortionate prices, that have stuck with you as we've been loyal customers for many years, and some of us, all our lives. What a shame, as the new vets seem lovely. However you approach/business model speaks volumes... as will your empty waiting rooms. And for what? Profit! Genuinely saddened.
Karla Cairns
14 May 2018
In February my mums dog was being walked by her neighbour sadly another dog that the same lady was walking attacked my Mums dog , through the fight his leg was broken , he was rushed to Southend medi...
In February my mums dog was being walked by her neighbour sadly another dog that the same lady was walking attacked my Mums dog , through the fight his leg was broken , he was rushed to Southend medi vet hospital where he had excellent treatment , it was suggested that as the break was so bad he had his leg amputated , but my mum said she didn’t want that ,since then our Laindon medi vet Antonis has worked so hard with him to try and save his leg , we had to go back every d...ay for weeks to have it redressed , the nurses was so lovely with him and us , sadly 3 months on having 8 pins in his leg and many infections it still hasn’t knitted ,mum didn’t want any more operations on him as he had been through so much already , 10 days ago mum took the strength to have his leg amputated , it wasn’t a easy choice but we know it was the right choice , we can not thank Antonis and his nurses enough for the care and love they have shown him and my mum over this very upsetting time , we can’t thank them enough for trying so hard to give my mum her wish , we went back to Antonis this evening to have his stitches out , it’s been a tough few months but now he can run around and pain free , thank you so much everyone that has been involved x See More
James Simmonds
17 Apr 2018
Visiting the West Kingsdown branch today. There are at least 8 staff wandering about and clowning around and generally not bothered about the customers waiting. Of all the staff here, only one was act...
Visiting the West Kingsdown branch today. There are at least 8 staff wandering about and clowning around and generally not bothered about the customers waiting. Of all the staff here, only one was actually looking at animals, the rest are either gossiping or walking up and down with a piece of paper. This experience was the same last time I went which was a number on months ago.
Kay Elizabeth
7 Apr 2018
My beloved dog was euthanized at Medivet Gravesend recently, the most difficult decision I've made in my life, a blood test was suggested to see if anything could be done for him which I of course wan...
My beloved dog was euthanized at Medivet Gravesend recently, the most difficult decision I've made in my life, a blood test was suggested to see if anything could be done for him which I of course wanted, I left the room to stand outside the door and could here him struggling and panting, on returning I found him in a very distressed state with blood marks on his neck where the Vet had had two failed attempts to get the sample and she was preparing to have another stab at him... until I said no more, that is my lasting image of him, and it is very upsetting. I felt pressure to agree to have him put down, no blood test no treatment. She then put a catheter in his leg to euthanize him, it was not explained to me why this was needed, and has never happened with my pets before, yet more stress for him, after he died it would have been nice to be alone with him for a few minutes but this wasn't offered, instead I had to say goodbye sandwiched between the two staff. my dog was the world to me and a regular patient at this vets, almost weekly at the end, and each time I took him in I had to ask what they were treating him for and with when this information should have been freely given, I paid enough for the service after all. I would've liked my boy to have had a more dignified end. Out of interest This same vet a few months ago insisted on a blood test for our cat who'd hurt his leg, she had to do two needles full as she didn't take enough the first time, twice the stress, charged us well over £100 and then told us that the testing machine there wasn't that good or accurate, didn't give us a refund for this rubbish machine though, the pain killers made the cat ill and he got better with rest on his own, not long after by coincidence another of our cats hurt her leg we saw the lead vet this time and sure enough no blood test was needed, no fuss no bother. After I've collected my boys ashes next week I will not be using medivet again. And then they block me so I can't write a review on their site. And abuse me on the phone. P.S Full apology in writing now received. See More
FIFA BOY05
11 Mar 2018
Very understanding, quick to get my dog on the mend, brilliant
George Quinn
5 Mar 2018
I was absolutely appalled at their lack of information regarding my dogs ill ness! were more interested in making phone calls to us suggesting he may require Xray treatment and extra cost! something t...
I was absolutely appalled at their lack of information regarding my dogs ill ness! were more interested in making phone calls to us suggesting he may require Xray treatment and extra cost! something told me something was wrong with the whole situation and I felt as if they were playing on our emotions! After him being in their surgery which was a basic cage and I would never have him in one! we went to get him after three days as I had enough and they still were unable to tel...l me what was wrong! I demanded that they give me his medicins and I would treat him myself! for that time and no signs of any real treatment they billed us for £2,000! We paid it and even the dog wanted to get the hell out of there! I recall looking at this vets face and seeing the guilt all over it! I did not react as I wanted to get him out of there! I got home went on google and treated him myself and he fully recovered! My wife and I are both in the nursing profession and would be struck off if we treated a patient with an medications if we did not know what was wrong with the patient, yet this guy thought it was ok to medicate my dog without the pro[per medication! I left absolutely disgusted and remind all my friends and colleagues to make sure they get the right information, what is the dogs condition? what medication should be given and how/ And check your billing!That was the Medi vet in Church lanein Hendon! See More
Darrell Jones
20 Feb 2018
The way this company have treated my friend is diabolical. They carried out treatment on his pet after he was involved in a near fatal car crash outside one of their practices. He was totally disorien...
The way this company have treated my friend is diabolical. They carried out treatment on his pet after he was involved in a near fatal car crash outside one of their practices. He was totally disorientated and didn't know what day of the week it was. Anyway, they hounded him for the fee. Their area manager made highly intrusive probes into his professional and private life to bully him into paying. He paid. When he later queried their ethical approach, he was (rightly) inform...ed they shouldn't have charged given the circumstances so requested reimbursement or at least a dialogue to discuss the matter. They agreed but then renegaded on the offer making what appear to be malicious allegations about him 'attending' their practices and upsetting staff - none of it is true. He has asked them to substantiate these allegations, and they refuse, because they know they've been caught lying. I've heard similar stories from other people and in my view they charge way too much and put profit before animal welfare. My family won't ever use them again. See More
Rachel Potter
18 Feb 2018
Visited West Byfleet branch Saturday 17/02/18 after being told on the phone my 12 year old staff had been fighting arthritis for a while and maybe it's best to consider euthanasia as it is not fair to...
Visited West Byfleet branch Saturday 17/02/18 after being told on the phone my 12 year old staff had been fighting arthritis for a while and maybe it's best to consider euthanasia as it is not fair to him and we have to consider his needs not our. Floods off tears all afternoon and evening, giving him strong pain killers from them which were non tested on animals and actually for humans, and singing up for £700xrays to confirm it was past hope before I could agree to euthanas...ia. Spent the evening nursing him thru what I thought was my beautiful boys last weekend. I couldn't face it so went to vets for pets Byfleet for a second opinion.. He was positive and praised his condition and general health, and actually let me feel my dogs knee joint as he moved it proving where the issue is, and said with glucosamine and condroitin twice a day for 6weeks it will improve massively and he will be able walk pain free again even after two weeks I will see a big difference. When I told him I had been told I should consider euthanasia he was shocked!!, and totally disagreed. On my return home u rubbed algesal (like voltarol) on my dogs knees and he was able to stand and lay without crying out. How DARE medivet use euthanasia as a first option and destroy hope and ignore other options available and make owners feel they are being selfish and cruel to not end their pets life. Because they have arthritis!!!!!!... Other options dismissed!!!. Never ever going there again, been with that vets 12 years! Disgusted!!! See More
mollymoo 24x7
15 Feb 2018
Receptionist was very rude, won't go there again
Trevor Leaman
14 Feb 2018
Met both main vets on our first visit with 3 new kittens and both seemed like really good people. The service and advise was excellent.
Monika Kozakiewicz
7 Feb 2018
Great service, knowledgeable professionals.My dog is in good hands.
Will continue to go! thank you George and all Medivet staff 🐶
Tony Brandon
29 Sep 2017
Don't use as they are only after your money couldn't even see a flea on the comb and I pay for that shit service.
To top it off they sell me some stuff to treat it with for£21 that you can get elsewhe...
Don't use as they are only after your money couldn't even see a flea on the comb and I pay for that shit service.
To top it off they sell me some stuff to treat it with for£21 that you can get elsewhere for £ 11 what a rip off i am not happy with your service or your customer services thought as it was a bigger company you would be better.how wrong should just stay at the small veterinary practice up the road they have time for the animals and even more time for the owners to explain things to you better so I will be going back to the vets in Aveley village rant over
norabattythe3rd
31 Aug 2017
Gotta say, these were wonderful when I went in with egg bound chicken, tried their hardest to help her, .. it's was a sad end, but they were so kind to my lovely chook Maggie.
Kevin Rogers
4 May 2017
Kasia Hitchcock
22 Feb 2017
My 18 year old Jack Russel, was promised another birthday ! This is down to Medivet's in Greenwich exceptional love & care ! Many thanks Dr Vito and his lovely team x
Hanna Atkins
2 Feb 2017
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I hav...
I have been with medivet risedale for in excess of 10 years. I cannot rate them high enough for being friendly or caring. Their extremely helpful and they go that extra mile on many occasions. I have 2 cats and 1 dog and sadly I had to say goodbye to her in 2015. To her the vets was her second home and she loved going there. The whole process of saying goodbye was extremely hard but to their credit all the staff were brilliant in what was a very sad day and I know that they care so passionately about all the animals that cross their threshold. I now have another dog who I rescued and was nervous but after a couple of visits she now loves going there too. I consider myself very lucky to have such a wonderful team looking after my babies because that's exactly what they are and I am never worried about leaving them there because I know they will always look after them as if they were their own. So Risedale. Kyumi Nicola Steph Sarah Rachael you are all awesome and do a brilliant job. I know you will always keep up the good work. Thankyou.
Avril McGrath
1 Feb 2017
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals...
Wonderful caring vet Tahir who takes his time with worried animals who has a dislike to vets previously and builds their confidence up to trust him. Pippa is very caring and interacts with the animals also to make them feel at ease and to build their confidence up. Their recent nomination for an award for best vets is wholly deserved and I hope they win!! Thanks guys you have been amazing again!! Xxx
Janette Blake
25 Jan 2017
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, on...
Three cats, aging from 16 to 3. One has an impressive pedigree, two are girls, two are grey, two are laid-back, two love Dreamies, one needs regular claw-clipping, one is over 6kg, one has Colitis, one has had a Thyroidectomy, one has been spayed... twice (before we owned her). They all have one thing in common; they get amazing care and attention from MediVet-Ark Aid, Poole. The staff are wonderful, warm, kind, thoughtful, knowledgeable and make one feel that one is the only client that matters. They truly go above and beyond to look after our beloved animals. I would have no hesitation in recommending them to another pet owner.
Helen Pendleton
23 Jan 2017
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a chec...
Just been told by Coventry branch I can not have another prescription for my dog to send off to on line vet as it is 1/3 the price without them seeing my dog first, and charging me about 50 for a check up, but can buy the medication at the practice at top price without seeing the vet, what a rip off
Christopher Eates
9 Jan 2017
Andrea Read
30 Dec 2016
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do...
The staff always look after my pets fantastically, the vets continually keep up with the advances in medicine to offer the most current treatment available. Thank you and keep up the great work you do for us pet owners and our babies!
Michelle Hayes
26 Dec 2016
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked wh...
My dog Molly had treatment in the Carpenders park branch for a lump on her eye, she had it removed all seemed good regarding payment from the insurance then I was asked for 54.74 extra, why I asked when I was covered and had paid my excess of 80, it seemed they went for a very expensive HISTOLOGY test rather than the 62.98, rather than asking me if this was alright they tried to get it of my insurers, and they said they will not cover it, as it was unnecessary. I then had a nasty letter from Medivet saying this can't continue, and payment had to be made !!!!!!!! , I had never received a letter from then about any money, so I rang the branch at Carpenders Park and asked what was going on, the receptionist took the message and said she will look into it, nothing happened, so a week later went it there and asked what was happening, she took a message and said she will get back to me, again nothing, then Anna was on holiday so another message was left, why should I pay extra money for something that was NOT neccary and no one at this branch knew why it was charged, was unhappy and think I will be taking my 2 dogs elsewhere for treatment as I feel the trust has gone which is a shame as I have been going there for 6 years Not happy at all, I know you have to make money but really
Hayden Goy
16 Dec 2016
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr use...
What a rip off. Wrong diagnosis given cost 29 re-examination cost 15 on top next day when told needed operation. 50 for drugs that cost 12. 11 to bandage a small section of my dogs leg about 1 mtr used. Total price for a small leg infection 179!!! Discusting
Gini Dorling-Winterbourne
7 Dec 2016
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test goi...
Disgusted willing to charge a pensioner nearly a thousand pounds for a beloved cat with no alternative advice when all the cat did was sprain his back leg they were willing to do every single test going, hence before their lovely warm foreign holiday with no thought to how my father was going to struggle, not one single bit of advice given accept from receptionist " well I hope he can pay" licience to print money vets, with no sincere help.
Radlett Jo
11 Nov 2016
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper...
We recently got a kitten and opted to take her to medivet in radlett as it is within walking distance. From the moment of making that first phone call we have been made to feel very welcome and pepper loves her vet natasha. Everyone we see wether it is staff or fellow pet owners you are made to feel special and you also great great advice & top quality service.
art padmore
25 Apr 2016
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