Henderson Keywood And Partners
Surbiton, Greater London
General Info
Henderson Keywood And Partners is a practice located in Surbiton that is committed to offering excellent and empathetic care. Pet owners appreciate the clinic’s commitment to individualized care and thorough explanations of treatment procedures. Whether it’s an early wellness visit or a complex, long-term issue, the team understands and treats each case from the heart. The clinic offers both general and specialized services tailored to diverse veterinary needs. Additionally, pet owners emphasize the tranquil ambiance and the attentive staff that make them feel like partners in their pets' care. This combination makes the practice an integral part of the local veterinary community. The veterinary team also stands by pet owners’ side as they navigate treatment decisions. The veterinary team empowers pet owners to understand their pets’ treatment decisions fully. The veterinary team supports and guides pet owners through crucial treatment decisions. The veterinary team assists pet owners in understanding the treatment options available to their pets. The veterinary team also assists pet owners to understand the treatment choices for their pets. They are also there for pet owners who need to make treatment decisions, to help them understand their options and feel comfortable with the choices they make. The veterinary team also aids pet owners in understanding treatment options and making informed decisions. The veterinary team supports and guides pet owners as they make informed decisions about their pets’ health. The veterinary team helps pet owners make informed decisions about the care of their pets. The veterinary team reassures and supports pet parents in understanding treatment choices. The veterinary team is additionally dedicated to assisting pet owners in understanding the treatment options and making informed decisions. The veterinary team additionally helps pet owners understand options for treating their pets. The veterinary team assists pet owners in making informed decisions about their pets’ health with confidence. It also guides the pet owners as they navigate the treatment options for their pets.
Services
Acupuncture
Allergy Testing
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Diagnostics
Emergency Care
Endoscopy
Equine Care
Genetic Disease Testing
Homeopathy
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Neurology
Nutritional Counseling
Oncology
Orthopedic Surgery
Physical Therapy
Pocket Pet Care
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Spay/Neuter
Surgery
Telehealth
Ultrasound
Vaccinations
Reviews
Debby Cunliffe
30 Dec 2017
REPORT
Great vets. One of my dogs is reactive and they either let me come in the back way or make sure reception is clear for me to come through. He also has several long term illnesses that means I am there...
Great vets. One of my dogs is reactive and they either let me come in the back way or make sure reception is clear for me to come through. He also has several long term illnesses that means I am there a LOT and they are always caring, take as much time as needed and handle him and his unpredictability brilliantly and love him even though he can be difficult at times. I am a dog walker and one of my clients had a very poorly dog at another local vet but when I recommended Kavit and they moved to here they finally found out what the problem was and learned she'd had an unnecessary operation that put her in greater danger as well as a broken tooth from gnawing on the bars to the crate she was left in, unsupervised, from 7pm till the next morning. That would never be the case here as it's staffed 24/7 and the crates all have glass doors. While it might be a little more expensive than some others, you get what you pay for and fortunately I'm insured so... I wouldn't go anywhere else...
James Sainsbury
20 Nov 2017
REPORT
Now renamed Voo. Exellent veterinary surgeons. A bit pricey, but remember you get what you pay for. Unless you have pet insurance you are paying for private medical care.
Would have been 5 stars exce...
Now renamed Voo. Exellent veterinary surgeons. A bit pricey, but remember you get what you pay for. Unless you have pet insurance you are paying for private medical care.
Would have been 5 stars except for the pricing of over the counter items some of which are three times normal retail price.
rebecca marsella
17 Nov 2017
REPORT
Saved my dogs life! Friendly staff.. good vets.. state of the art equipment.. dogs always happy to go in the building
helen tandavanitj
20 Jun 2017
REPORT
I was suggested very expensive treatment for my cat at this surgery followed by a lifetime of (also expensive) heart pills... thankfully I sought a second opinion, because I was told the treatment was...
I was suggested very expensive treatment for my cat at this surgery followed by a lifetime of (also expensive) heart pills... thankfully I sought a second opinion, because I was told the treatment wasn't necessary (and my lovely cat lived to the grand old age of 18).
I'm glad I went elsewhere and saved my cat unnecessary trauma - and us unnecessary vet bills.
Kelly Brook-Partridge
20 Jun 2017
REPORT
I have been bringing my dog here for several years now and although the staff is friendly their pricing is inconsistent and extortionate . I have ended my time here as the last straw was they have fe...
I have been bringing my dog here for several years now and although the staff is friendly their pricing is inconsistent and extortionate . I have ended my time here as the last straw was they have felt to charge me £50 to listen to the results of bloods taken 3 days previous, in which I paid just under £800 for those test, among a few other things. When I had left that visit I was told to 'pop in early next week to check the blood pressure and know results of the bloods'.....Gobsmacked by this charge to merely 'hear the results' of the bloods I've just paid for and to be told their reasoning was 'consultation'. ***BTW, this 'consultation' visit went like this: my dog escorted out to check blood pressure me being called into the room, sitting in the chair, having been asked how my dog has been the past few days then hearing the 'bloods were on the higher side but nothing to be done about it as not high enough for concern and will keep an eye on it' and my dogs blood pressure looks good..... then I left the room..... **** All of this is part of the £800 visit ****
Bottom line is this is absurd and I will be sure to let those I know with pets to avoid this surgery. Shame really as they just did it up but maybe that's why it's so expensive as I'm paying for it
Kelly B.
20 Jun 2017
REPORT
I have been bringing my dog here for several years now and although the staff is friendly their pricing is inconsistent and extortionate . I have ended my time here as the last straw was they have fe...
I have been bringing my dog here for several years now and although the staff is friendly their pricing is inconsistent and extortionate . I have ended my time here as the last straw was they have felt to charge me £50 to listen to the results of bloods taken 3 days previous, in which I paid just under £800 for those test, among a few other things. When I had left that visit I was told to 'pop in early next week to check the blood pressure and know results of the bloods'.....Gobsmacked by this charge to merely 'hear the results' of the bloods I've just paid for and to be told their reasoning was 'consultation'. ***BTW, this 'consultation' visit went like this: my dog escorted out to check blood pressure, me being called into the room, sitting in the chair, having been asked how my dog has been the past few days then hearing the 'bloods were on the higher side but nothing to be done about it as not high enough for concern and will keep an eye on it' and my dogs blood pressure looks good..... then I left the room..... **** All of this is part of the initial £800 visit **** Bottom line is this is absurd and I will be sure to let those I know with pets to avoid this surgery. Shame really as they just did it up but maybe that's why it's so expensive as I'm paying for it.
Martin Jones
12 Nov 2016
REPORT
Staff appeared to be a little 'inexperienced' in dealing with the more reluctant and defensive type of dog.
Other vets have shown efforts in trying to calmn our dog and befriend her before examining h...
Staff appeared to be a little 'inexperienced' in dealing with the more reluctant and defensive type of dog.
Other vets have shown efforts in trying to calmn our dog and befriend her before examining her injuries- This was not the case with our visit to this vet.
Victoria Johnson
28 Apr 2016
REPORT
The best Vet around! I have been so impressed since I moved to this practice. Very friendly and professional. I was so impressed with how much knowledge the team had, and how I was able to have an ult...
The best Vet around! I have been so impressed since I moved to this practice. Very friendly and professional. I was so impressed with how much knowledge the team had, and how I was able to have an ultrasound and keyhole liver sample by specialists all in one place.
My last Vet was good and we thought we had done everything we could. But after seeing the emergency team we really got to the bottom of the issues and the improved medications have now made a big difference.
It all started with needing the 24 hour service and this was a life-saver for my cat. I was updated throughout the day and night. My cat was kept in until fully recovered, had all the tests needed and has never been better.
I would recommend to everyone. If you do join recently like I did, then ask for the tour because it shows how impressive the set-up is.
Phil Turnball
20 Mar 2016
REPORT
We had our little French Bulldog operated there a few months ago and just wanted to say a big thanks to the whole team.
He had his airway operated on so he could breath better. The operation was a co...
We had our little French Bulldog operated there a few months ago and just wanted to say a big thanks to the whole team.
He had his airway operated on so he could breath better. The operation was a complete success and its 3 months on and he is perfect.
The vets and nurses kept us well updated throughout the process and are really friendly and helpful.
Would recommend this place to anyone. Especially if you have a dog that needs this surgery. They clearly have great expertise in this area and gave great on-going advice about the breed in general.
Thanks everyone and will be recommending you to all our bulldog and pug friends!
Emma Harrison
16 Mar 2016
REPORT
Kilo and I am extremely grateful that you were there to take care of his tail, thank you so much.
Sarah Smith
22 Jan 2016
REPORT
I'm not someone who usually writes reviews, in fact this may be my first, but I felt I really needed to let others know about this place.
The head vet Kaveet/Kavit? was persistent about my cat having...
I'm not someone who usually writes reviews, in fact this may be my first, but I felt I really needed to let others know about this place.
The head vet Kaveet/Kavit? was persistent about my cat having surgery, he barely even looked at her, and seemed so false/awkard when he did pay her 10seconds of attention. She is 17 years old, and I nearly agreed to the surgery just so I felt able to leave the room. He always had an argument/answer for any of my feelings or concerns and made me feel like a bad person for not wanting to put her through thousands of pounds worth of surgery. Money isn't a concern, but my cat's happiness and last few months with me are, she hates being away from home, and the surgery may have only given her a couple more months of life. I didn't think it was worth it, the stress of going through it may kill her anyway!
After going elsewhere to someone who actually cared about my cat, and me, I can only imagine how many people have been bullied into doing things in the past. I have spoken to lots of people in the area who had similar experiences and ended up going to a different vets. One lady informed me that Kavet is actually not a specialist, but just has a certificate or something! I had no idea that was completely different to those vets you see on "Supervet" etc who have done years of training at top hospitals. Their website states they refer internally, so I suppose most people never realise they could be getting a higher level of care because its not offered.
To think if I had agreed it could have cost me the same, and been done by someone less qualified than they said they were!!!
Apparently they are rebranding, and i'm sure that will come with even higher prices, but I bet no one more experienced.
Such as shame as this place used to have such a good reputation,
I sincerely would not recommend.
Melissa Kruger
7 Jan 2016
REPORT
We booked our kitten in with Henderson Keywood & Partners to have him neutered. He was due to enter a cat show two weeks later and we were worried about any shaved fur from the operation not growing b...
We booked our kitten in with Henderson Keywood & Partners to have him neutered. He was due to enter a cat show two weeks later and we were worried about any shaved fur from the operation not growing back in time. The surgery heard our concerns, and one of the partners personally did the surgery ensuring the incision was small and minimal hair was removed. Two weeks later, our little kitten did very well at the cat show!
Jules Woodward
7 Jul 2014
REPORT
My greatest thanks to all the staff at HK vets - they have been amazing. When other vets couldn't help, their free second opinion saved my cats life! They all have a real personal touch whilst being...
My greatest thanks to all the staff at HK vets - they have been amazing. When other vets couldn't help, their free second opinion saved my cats life! They all have a real personal touch whilst being utterly professional, and what I (and my cat) really appreciate is that they all talk together about tricky cases so you're getting the benefit of all their great vet's brains. Major thanks go to Filipe and Tina, wonderful, caring vets capable of looking after my cat AND have me sob over them. Overall a really great practice. It's true that sometimes you do end up waiting but that's because they give you all the time your animal needs. A small price to pay.
.
Samantha Anderson
27 Jun 2014
REPORT
I have to applaud Philippe (sorry if I spelt it wrong). He has been amazing. He had a neurotic new mum to a 17 week old puppy, namely me calling him throughout the night and was so professional and ...
I have to applaud Philippe (sorry if I spelt it wrong). He has been amazing. He had a neurotic new mum to a 17 week old puppy, namely me calling him throughout the night and was so professional and calm. My dog was admitted at 5.30 in the morning and he and a lovely nurse were there to greet me. The entire experience so far has been faultless, I cannot say the same about me however. I hope they understand my hysteria.
I could not recommend them more. I just hope my darling Phoebe is better soon but know she is in the best hands. Thankyou also Claire and the lovely nurse too.
Many thanks guys.
Jessica Mackay
7 May 2014
REPORT
At this practice I have constantly faced delays.
A typical wait can be 30 minutes. No one offers any explanation or apologies (without creating a fuss) and there seems to be enough staff wondering abo...
At this practice I have constantly faced delays.
A typical wait can be 30 minutes. No one offers any explanation or apologies (without creating a fuss) and there seems to be enough staff wondering about to let you know.
For such a premium price (which I have paid as it was close by) you would expect a timely service.
I have waited 40 mins to book in a cat to be neutered and after causing a fuss as I needed to go to work I was told a vet had called in sick, they had left a reception room full of clients and had not thought to tell us.
I have then had to wait 45 mins for a non emergency consultation and the cause was they were busy, not particularly satisfactory as I would have made another appointment if I had been forewarned or even told after 20 minutes it was going to be a long wait.
Avoid this practice if there is another you can get to.
Book an Appointment
FAQs
Where is Henderson Keywood And Partners located?
Henderson Keywood And Partners is located at 30 Claremont Rd, Surbiton, Greater London KT6 4RF. It's easily accessible to pet owners in the Surbiton area and surrounding communities.
What time does Henderson Keywood And Partners open and close each day?
Henderson Keywood And Partners is open Monday 09:00 AM - 21:00 PM, Tuesday 09:00 AM - 21:00 PM, Wednesday 09:00 AM - 21:00 PM, Thursday 09:00 AM - 21:00 PM, Friday 09:00 AM - 21:00 PM. On Saturdays, it's open 09:00 AM to 21:00 PM. On Sundays, it's open 09:00 AM to 21:00 PM.
Is Henderson Keywood And Partners open on Saturdays?
Yes, Henderson Keywood And Partners is open on Saturdays. Their Saturday hours are 09:00AM to 21:00 PM.
How can I book an appointment at Henderson Keywood And Partners?
You can book an appointment online with Henderson Keywood And Partners via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Henderson Keywood And Partners offer?
Henderson Keywood And Partners in Surbiton offers a range of veterinary services, including Acupuncture, Allergy Testing, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Henderson Keywood And Partners offer vaccinations for pets?
Yes, Henderson Keywood And Partners provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Surbiton clinic.
Does Henderson Keywood And Partners offer pet dental care?
Absolutely. Henderson Keywood And Partners offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Henderson Keywood And Partners provide boarding or kennel services?
Yes, Henderson Keywood And Partners has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Henderson Keywood And Partners?
Henderson Keywood And Partners provides spaying and neutering services for pets. Their veterinary team in Surbiton has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Henderson Keywood And Partners microchip my pet?
Yes, Henderson Keywood And Partners offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
Business Hours
Monday
Mon
9:00 AM – 9:00 PM
Tuesday
Tue
9:00 AM – 9:00 PM
Wednesday
Wed
9:00 AM – 9:00 PM
Thursday
Thu
9:00 AM – 9:00 PM
Friday
Fri
9:00 AM – 9:00 PM
Saturday
Sat
9:00 AM – 9:00 PM
Sunday
Sun
9:00 AM – 9:00 PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Henderson Keywood And Partners
Surbiton, Greater London
30 Claremont Rd
Surbiton Greater London KT6 4RF
General Info
Henderson Keywood And Partners is a practice located in Surbiton that is committed to offering excellent and empathetic care. Pet owners appreciate the clinic’s commitment to individualized care and thorough explanations of treatment procedures. Whether it’s an early wellness visit or a complex, long-term issue, the team understands and treats each case from the heart. The clinic offers both general and specialized services tailored to diverse veterinary needs. Additionally, pet owners emphasize the tranquil ambiance and the attentive staff that make them feel like partners in their pets' care. This combination makes the practice an integral part of the local veterinary community. The veterinary team also stands by pet owners’ side as they navigate treatment decisions. The veterinary team empowers pet owners to understand their pets’ treatment decisions fully. The veterinary team supports and guides pet owners through crucial treatment decisions. The veterinary team assists pet owners in understanding the treatment options available to their pets. The veterinary team also assists pet owners to understand the treatment choices for their pets. They are also there for pet owners who need to make treatment decisions, to help them understand their options and feel comfortable with the choices they make. The veterinary team also aids pet owners in understanding treatment options and making informed decisions. The veterinary team supports and guides pet owners as they make informed decisions about their pets’ health. The veterinary team helps pet owners make informed decisions about the care of their pets. The veterinary team reassures and supports pet parents in understanding treatment choices. The veterinary team is additionally dedicated to assisting pet owners in understanding the treatment options and making informed decisions. The veterinary team additionally helps pet owners understand options for treating their pets. The veterinary team assists pet owners in making informed decisions about their pets’ health with confidence. It also guides the pet owners as they navigate the treatment options for their pets.
Business Hours
Monday
09:00AM-21:00PM
Tuesday
09:00AM-21:00PM
Wednesday
09:00AM-21:00PM
Thursday
09:00AM-21:00PM
Friday
09:00AM-21:00PM
Saturday
09:00AM-21:00PM
Sunday
09:00AM-21:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Services
Acupuncture
Allergy Testing
Behavioral Counseling
Blood Pressure Monitoring
Bloodwork
Boarding
Cardiology
Dental Care
Dermatology
Diagnostics
Emergency Care
Endoscopy
Equine Care
Genetic Disease Testing
Homeopathy
In-House Pharmacy
Internal Medicine
Laboratory
Livestock/Farm Animal Care
Microchipping
Neurology
Nutritional Counseling
Oncology
Orthopedic Surgery
Physical Therapy
Pocket Pet Care
Puppy and Kitten Care
Radiology (X-rays)
Reptile Care
Spay/Neuter
Surgery
Telehealth
Ultrasound
Vaccinations
Reviews
Debby Cunliffe
30 Dec 2017
Great vets. One of my dogs is reactive and they either let me come in the back way or make sure reception is clear for me to come through. He also has several long term illnesses that means I am there...
Great vets. One of my dogs is reactive and they either let me come in the back way or make sure reception is clear for me to come through. He also has several long term illnesses that means I am there a LOT and they are always caring, take as much time as needed and handle him and his unpredictability brilliantly and love him even though he can be difficult at times. I am a dog walker and one of my clients had a very poorly dog at another local vet but when I recommended Kavit and they moved to here they finally found out what the problem was and learned she'd had an unnecessary operation that put her in greater danger as well as a broken tooth from gnawing on the bars to the crate she was left in, unsupervised, from 7pm till the next morning. That would never be the case here as it's staffed 24/7 and the crates all have glass doors. While it might be a little more expensive than some others, you get what you pay for and fortunately I'm insured so... I wouldn't go anywhere else...
James Sainsbury
20 Nov 2017
Now renamed Voo. Exellent veterinary surgeons. A bit pricey, but remember you get what you pay for. Unless you have pet insurance you are paying for private medical care.
Would have been 5 stars exce...
Now renamed Voo. Exellent veterinary surgeons. A bit pricey, but remember you get what you pay for. Unless you have pet insurance you are paying for private medical care.
Would have been 5 stars except for the pricing of over the counter items some of which are three times normal retail price.
rebecca marsella
17 Nov 2017
Saved my dogs life! Friendly staff.. good vets.. state of the art equipment.. dogs always happy to go in the building
helen tandavanitj
20 Jun 2017
I was suggested very expensive treatment for my cat at this surgery followed by a lifetime of (also expensive) heart pills... thankfully I sought a second opinion, because I was told the treatment was...
I was suggested very expensive treatment for my cat at this surgery followed by a lifetime of (also expensive) heart pills... thankfully I sought a second opinion, because I was told the treatment wasn't necessary (and my lovely cat lived to the grand old age of 18).
I'm glad I went elsewhere and saved my cat unnecessary trauma - and us unnecessary vet bills.
Kelly Brook-Partridge
20 Jun 2017
I have been bringing my dog here for several years now and although the staff is friendly their pricing is inconsistent and extortionate . I have ended my time here as the last straw was they have fe...
I have been bringing my dog here for several years now and although the staff is friendly their pricing is inconsistent and extortionate . I have ended my time here as the last straw was they have felt to charge me £50 to listen to the results of bloods taken 3 days previous, in which I paid just under £800 for those test, among a few other things. When I had left that visit I was told to 'pop in early next week to check the blood pressure and know results of the bloods'.....Gobsmacked by this charge to merely 'hear the results' of the bloods I've just paid for and to be told their reasoning was 'consultation'. ***BTW, this 'consultation' visit went like this: my dog escorted out to check blood pressure me being called into the room, sitting in the chair, having been asked how my dog has been the past few days then hearing the 'bloods were on the higher side but nothing to be done about it as not high enough for concern and will keep an eye on it' and my dogs blood pressure looks good..... then I left the room..... **** All of this is part of the £800 visit ****
Bottom line is this is absurd and I will be sure to let those I know with pets to avoid this surgery. Shame really as they just did it up but maybe that's why it's so expensive as I'm paying for it
Kelly B.
20 Jun 2017
I have been bringing my dog here for several years now and although the staff is friendly their pricing is inconsistent and extortionate . I have ended my time here as the last straw was they have fe...
I have been bringing my dog here for several years now and although the staff is friendly their pricing is inconsistent and extortionate . I have ended my time here as the last straw was they have felt to charge me £50 to listen to the results of bloods taken 3 days previous, in which I paid just under £800 for those test, among a few other things. When I had left that visit I was told to 'pop in early next week to check the blood pressure and know results of the bloods'.....Gobsmacked by this charge to merely 'hear the results' of the bloods I've just paid for and to be told their reasoning was 'consultation'. ***BTW, this 'consultation' visit went like this: my dog escorted out to check blood pressure, me being called into the room, sitting in the chair, having been asked how my dog has been the past few days then hearing the 'bloods were on the higher side but nothing to be done about it as not high enough for concern and will keep an eye on it' and my dogs blood pressure looks good..... then I left the room..... **** All of this is part of the initial £800 visit **** Bottom line is this is absurd and I will be sure to let those I know with pets to avoid this surgery. Shame really as they just did it up but maybe that's why it's so expensive as I'm paying for it.
Martin Jones
12 Nov 2016
Staff appeared to be a little 'inexperienced' in dealing with the more reluctant and defensive type of dog.
Other vets have shown efforts in trying to calmn our dog and befriend her before examining h...
Staff appeared to be a little 'inexperienced' in dealing with the more reluctant and defensive type of dog.
Other vets have shown efforts in trying to calmn our dog and befriend her before examining her injuries- This was not the case with our visit to this vet.
Victoria Johnson
28 Apr 2016
The best Vet around! I have been so impressed since I moved to this practice. Very friendly and professional. I was so impressed with how much knowledge the team had, and how I was able to have an ult...
The best Vet around! I have been so impressed since I moved to this practice. Very friendly and professional. I was so impressed with how much knowledge the team had, and how I was able to have an ultrasound and keyhole liver sample by specialists all in one place.
My last Vet was good and we thought we had done everything we could. But after seeing the emergency team we really got to the bottom of the issues and the improved medications have now made a big difference.
It all started with needing the 24 hour service and this was a life-saver for my cat. I was updated throughout the day and night. My cat was kept in until fully recovered, had all the tests needed and has never been better.
I would recommend to everyone. If you do join recently like I did, then ask for the tour because it shows how impressive the set-up is.
Phil Turnball
20 Mar 2016
We had our little French Bulldog operated there a few months ago and just wanted to say a big thanks to the whole team.
He had his airway operated on so he could breath better. The operation was a co...
We had our little French Bulldog operated there a few months ago and just wanted to say a big thanks to the whole team.
He had his airway operated on so he could breath better. The operation was a complete success and its 3 months on and he is perfect.
The vets and nurses kept us well updated throughout the process and are really friendly and helpful.
Would recommend this place to anyone. Especially if you have a dog that needs this surgery. They clearly have great expertise in this area and gave great on-going advice about the breed in general.
Thanks everyone and will be recommending you to all our bulldog and pug friends!
Emma Harrison
16 Mar 2016
Kilo and I am extremely grateful that you were there to take care of his tail, thank you so much.
Sarah Smith
22 Jan 2016
I'm not someone who usually writes reviews, in fact this may be my first, but I felt I really needed to let others know about this place.
The head vet Kaveet/Kavit? was persistent about my cat having...
I'm not someone who usually writes reviews, in fact this may be my first, but I felt I really needed to let others know about this place.
The head vet Kaveet/Kavit? was persistent about my cat having surgery, he barely even looked at her, and seemed so false/awkard when he did pay her 10seconds of attention. She is 17 years old, and I nearly agreed to the surgery just so I felt able to leave the room. He always had an argument/answer for any of my feelings or concerns and made me feel like a bad person for not wanting to put her through thousands of pounds worth of surgery. Money isn't a concern, but my cat's happiness and last few months with me are, she hates being away from home, and the surgery may have only given her a couple more months of life. I didn't think it was worth it, the stress of going through it may kill her anyway!
After going elsewhere to someone who actually cared about my cat, and me, I can only imagine how many people have been bullied into doing things in the past. I have spoken to lots of people in the area who had similar experiences and ended up going to a different vets. One lady informed me that Kavet is actually not a specialist, but just has a certificate or something! I had no idea that was completely different to those vets you see on "Supervet" etc who have done years of training at top hospitals. Their website states they refer internally, so I suppose most people never realise they could be getting a higher level of care because its not offered.
To think if I had agreed it could have cost me the same, and been done by someone less qualified than they said they were!!!
Apparently they are rebranding, and i'm sure that will come with even higher prices, but I bet no one more experienced.
Such as shame as this place used to have such a good reputation,
I sincerely would not recommend.
Melissa Kruger
7 Jan 2016
We booked our kitten in with Henderson Keywood & Partners to have him neutered. He was due to enter a cat show two weeks later and we were worried about any shaved fur from the operation not growing b...
We booked our kitten in with Henderson Keywood & Partners to have him neutered. He was due to enter a cat show two weeks later and we were worried about any shaved fur from the operation not growing back in time. The surgery heard our concerns, and one of the partners personally did the surgery ensuring the incision was small and minimal hair was removed. Two weeks later, our little kitten did very well at the cat show!
Jules Woodward
7 Jul 2014
My greatest thanks to all the staff at HK vets - they have been amazing. When other vets couldn't help, their free second opinion saved my cats life! They all have a real personal touch whilst being...
My greatest thanks to all the staff at HK vets - they have been amazing. When other vets couldn't help, their free second opinion saved my cats life! They all have a real personal touch whilst being utterly professional, and what I (and my cat) really appreciate is that they all talk together about tricky cases so you're getting the benefit of all their great vet's brains. Major thanks go to Filipe and Tina, wonderful, caring vets capable of looking after my cat AND have me sob over them. Overall a really great practice. It's true that sometimes you do end up waiting but that's because they give you all the time your animal needs. A small price to pay.
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Samantha Anderson
27 Jun 2014
I have to applaud Philippe (sorry if I spelt it wrong). He has been amazing. He had a neurotic new mum to a 17 week old puppy, namely me calling him throughout the night and was so professional and ...
I have to applaud Philippe (sorry if I spelt it wrong). He has been amazing. He had a neurotic new mum to a 17 week old puppy, namely me calling him throughout the night and was so professional and calm. My dog was admitted at 5.30 in the morning and he and a lovely nurse were there to greet me. The entire experience so far has been faultless, I cannot say the same about me however. I hope they understand my hysteria.
I could not recommend them more. I just hope my darling Phoebe is better soon but know she is in the best hands. Thankyou also Claire and the lovely nurse too.
Many thanks guys.
Jessica Mackay
7 May 2014
At this practice I have constantly faced delays.
A typical wait can be 30 minutes. No one offers any explanation or apologies (without creating a fuss) and there seems to be enough staff wondering abo...
At this practice I have constantly faced delays.
A typical wait can be 30 minutes. No one offers any explanation or apologies (without creating a fuss) and there seems to be enough staff wondering about to let you know.
For such a premium price (which I have paid as it was close by) you would expect a timely service.
I have waited 40 mins to book in a cat to be neutered and after causing a fuss as I needed to go to work I was told a vet had called in sick, they had left a reception room full of clients and had not thought to tell us.
I have then had to wait 45 mins for a non emergency consultation and the cause was they were busy, not particularly satisfactory as I would have made another appointment if I had been forewarned or even told after 20 minutes it was going to be a long wait.
Avoid this practice if there is another you can get to.
FAQs
Where is Henderson Keywood And Partners located?
Henderson Keywood And Partners is located at 30 Claremont Rd, Surbiton, Greater London KT6 4RF. It's easily accessible to pet owners in the Surbiton area and surrounding communities.
What time does Henderson Keywood And Partners open and close each day?
Henderson Keywood And Partners is open Monday 09:00 AM - 21:00 PM, Tuesday 09:00 AM - 21:00 PM, Wednesday 09:00 AM - 21:00 PM, Thursday 09:00 AM - 21:00 PM, Friday 09:00 AM - 21:00 PM. On Saturdays, it's open 09:00 AM to 21:00 PM. On Sundays, it's open 09:00 AM to 21:00 PM.
Is Henderson Keywood And Partners open on Saturdays?
Yes, Henderson Keywood And Partners is open on Saturdays. Their Saturday hours are 09:00AM to 21:00 PM.
How can I book an appointment at Henderson Keywood And Partners?
You can book an appointment online with Henderson Keywood And Partners via our website. Simply click the 'Book an Appointment' button on their profile or use TopVet’s online scheduling. Alternatively, you can call the clinic at to schedule a visit.
What services does Henderson Keywood And Partners offer?
Henderson Keywood And Partners in Surbiton offers a range of veterinary services, including Acupuncture, Allergy Testing, Behavioral Counseling, Blood Pressure Monitoring, Bloodwork. From routine wellness exams and vaccinations to surgeries and diagnostics, they provide comprehensive care for your pets.
Does Henderson Keywood And Partners offer vaccinations for pets?
Yes, Henderson Keywood And Partners provides pet vaccination services. They offer core vaccinations for dogs and cats (like rabies, distemper, parvovirus, etc.) as well as any recommended booster shots. You can schedule your pet's vaccines during normal appointment hours at their Surbiton clinic.
Does Henderson Keywood And Partners offer pet dental care?
Absolutely. Henderson Keywood And Partners offers pet dental care services, including teeth cleanings, dental exams, and treatment of dental issues for cats and dogs. Regular dental care is part of their preventive services to keep your pet healthy.
Does Henderson Keywood And Partners provide boarding or kennel services?
Yes, Henderson Keywood And Partners has boarding facilities for pets. They can board your cat or dog in a safe, comfortable environment when you’re away. It’s advisable to book in advance, especially during holidays, as space can be limited.
Do they perform spay/neuter surgeries at Henderson Keywood And Partners?
Henderson Keywood And Partners provides spaying and neutering services for pets. Their veterinary team in Surbiton has extensive experience in these routine surgical procedures. They will also guide you on post-operative care for your pet.
Can Henderson Keywood And Partners microchip my pet?
Yes, Henderson Keywood And Partners offers pet microchipping. Microchips help identify your pet if they ever get lost. The procedure is quick and can be done during a regular appointment.
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