21 Reviews

Gourley Veterinary Practice

Ashton under Lyne, Greater Manchester
General Info
We also have 5 branch clinics based in DENTON, DROYLSDEN, HYDE, NEWTON HEATH and STALYBRIDGE.
Our clients are provided with a 24hr emergency service, 365 days a year. This is delivered by our own veterinary surgeons assisted by our own qualified veterinary nurses at our own clinic in Ashton Under Lyne.
Gourley Veterinary Surgeons are a trading name of CVS (UK) Limited (Company registration number 03777473) whose registered office is at CVS House, Vinces Road, Diss, Norfolk IP22 4AY. Website address: www.cvsukltd.co.uk
Reviews
Gareth Beaumont
12 Nov 2021
REPORT
After being with this that practice for years and having no issues with them I have to say after delays interaction of dealing with rude ignorant and stupid people I won’t be with them going forward. ... Read More
After being with this that practice for years and having no issues with them I have to say after delays interaction of dealing with rude ignorant and stupid people I won’t be with them going forward. There is a level of dumb and rude and incompetence that will test the patience of anyone, and today it appears that no one brought their intelligence to work. Trying to have a conversation with ignorant people who believe that own stupidity will always be a losing battle and won that you’re waste a lot of time and energy on, as ultimately someone who stupid can’t understand their own stupidity, and I don’t have the time nor the crayons to explain in pictures for them. Read Less
Michael Connor
7 Jan 2021
REPORT
We brought our very sick bunny that we only been in our family for 4 days. Levi our bunny had GI Status. We visited the vets 4 times. Each vet we have spoken to has been so helpful and understanding ... Read More
We brought our very sick bunny that we only been in our family for 4 days. Levi our bunny had GI Status. We visited the vets 4 times. Each vet we have spoken to has been so helpful and understanding and informative. I cannot recommend it enough! We want to especially thank the vet named Gavin, who spent lots of time explaining things to us and taking a caring approach. It felt like he was just as invested in our little bunny as we were. We explained we didn't have much money to spare as we already spent upwards of £100. He did his best to keep costs down, to take the time to speak to us. Levi is making a slow recovery and is eating on his own again and playing with his toys. It's all thanks to the amazing vets and nurses at Gourley's. If you want to take your pet to a place that will show the same compassion as you do for your pet. Then come here. Thank you to Gourley's nurses and vets for the great work! Read Less
Sarah
18 Jun 2020
REPORT
Absolutely shocking vets, only interested in getting money out of you And not interested n the animal at all!! Certainly did not appreciate the attitude of the vet nurse or jumped up receptionist that... Read More
Absolutely shocking vets, only interested in getting money out of you And not interested n the animal at all!! Certainly did not appreciate the attitude of the vet nurse or jumped up receptionist that thought she was a vet which ever she was trying to make me feel like a bad dog owner for not having my bulldog spayed. Now my bulldog does not go out and we have absolutely no intention of breeding her as she is a very much loved member of the family and don’t feel it necessary for her to go through an operation where there is a great risk of losing her on the table as bulldogs have short flat faces and do not do well will anaesthetic. I do not appreciate being told that she should be spayed anyway as there are too many dogs out there having puppies with no homes to go to hang on a minute that is not me or in any way my fault I am a very very responsible dog owner and don’t think it’s fair to put my dog through that just because you do get some dogs Out there having puppies Please do not put me in that category!! This operation is also expensive which the receptionist did say so straight away they saw pound signs with this didn’t they!!! Deffinitely looking for another vets , have 0 faith in this one what so ever Read Less
Liz Riseley
3 Jul 2018
REPORT
Lovely vets. They do the healthy pet club & there is parking with a short walk
Rute Parreira
25 Jun 2018
REPORT
They've been so good with our Frieda, and even tho the outcome was not the best, I feel she was given the best care everytime she was in. Caring and lovely staff. Def recommend.
matthew jackson
23 Jun 2018
REPORT
Where do I start! Booked appointment at wrong clinic so I had to rearrange! Should have been a follow up but charged me £33 as to much time had lapsed! Charged me 200% mark up on prescriptions needed... Read More
Where do I start! Booked appointment at wrong clinic so I had to rearrange! Should have been a follow up but charged me £33 as to much time had lapsed! Charged me 200% mark up on prescriptions needed. Could have bought them online at the 3rd of the price but they said I would need to pay them £18 for each prescription! I did once rate this vet but now your animal is just a cash cow! They simply look at ways of maxamising revinue. Not confident the treatment the gave my dog will Work as I have already tried similar shampoo. I pushed for something else but they said they can discuss trying something else if this doesn’t work!! No doubt more money but what can you do?? Read Less
Lee Anderson
3 May 2018
REPORT
Way too overpriced now there's cheaper competition right across the road. £40 for a prescription and checkup for Propalin every 6 months, and that doesn't include medication. I'm not paying it just to... Read More
Way too overpriced now there's cheaper competition right across the road. £40 for a prescription and checkup for Propalin every 6 months, and that doesn't include medication. I'm not paying it just to be greated by miserable faces and have a vet feel up my dog for 5 minutes. They've lost my business. Read Less
Martyn Lewis
20 Mar 2018
REPORT
We had the sadness of our Labrador of 12 years needing to be put to sleep today. The staff here had such a gentle unobtrusive compassion in dealing with this and helping us through I would recommend ... Read More
We had the sadness of our Labrador of 12 years needing to be put to sleep today. The staff here had such a gentle unobtrusive compassion in dealing with this and helping us through I would recommend them to anyone. ...and at such short notice. Thank you Read Less
Hazel Douglas
12 Mar 2018
REPORT
Brilliant i wouldnt go anywhete else with my pets.been going there since 1979
garry greenough
27 Feb 2018
REPORT
Bin going to gouley vets for 35yrs..they might be a bit dear but well worth it.they r very considerate about ur pets n know what they are talking about
steve wild
15 Feb 2018
REPORT
They are a money grabing??????????? I pulled out from this vets for to many reasons they dont look after your pet properly. Your pet is a cash cow to them. One dog nearly died due to them. They do n... Read More
They are a money grabing??????????? I pulled out from this vets for to many reasons they dont look after your pet properly. Your pet is a cash cow to them. One dog nearly died due to them. They do not fill in the insurance claim form correctly. You have insurance you still have to pay up front. They over charge for drugs your pet needs. And some you can get on line for pennies Read Less
Marie Jones
22 May 2017
REPORT
Fantastic vets all staff are amazing and love their job and really look after the animals and their owners won't take my cats anywhere else 1 of my cats has a bind with all the staff there can't thank... Read More
Fantastic vets all staff are amazing and love their job and really look after the animals and their owners won't take my cats anywhere else 1 of my cats has a bind with all the staff there can't thank them enough for all they do great work great placeRead Less
Steven Pringle
7 May 2017
REPORT
After taking my dog to find out if she was pregnant I was charged 35 instantly for a lady to tell us she's having a phantom pregnancy and there are no pup's.. Well today I came home to half s puppy h... Read More
After taking my dog to find out if she was pregnant I was charged 35 instantly for a lady to tell us she's having a phantom pregnancy and there are no pup's.. Well today I came home to half s puppy hanging out of my poor dog. She's got stuck half way for a little while and unfortunately it died at birth. Due to this information I was unexspecting and unprepared for this and feel this should never of happened. I'm gutted beyond belief. .. oh and wanted 1000 if they did a c section . There 500 or less at any other vet. Never again avoid Read Less
Hannah Smith
22 Mar 2017
REPORT
Lovely and efficient staff...they made a sad time a little easier on us
jonathan bithell
5 Feb 2017
REPORT
My dog was well looked after. All the staff are very polite and friendly
Helen Partington
21 Sep 2016
REPORT
Shocking! Terrible experience. I collected my dog after her operation to find her with poo caked into her legs, tail and under belly, staff hadnt even been aware she was in this state which made me th... Read More
Shocking! Terrible experience. I collected my dog after her operation to find her with poo caked into her legs, tail and under belly, staff hadnt even been aware she was in this state which made me think she had been left alone in her own filth for a long time. After waitong two weeks for her results i still cant get them, constantly told the vet will ring, never happens! Told them how unhappy i was with the service n the receptionist couldnt of cared.less! Once they have your money they just dont seem to care at all. My advice to definatly look elsewhere! Read Less
matthew Tollitt
16 Aug 2016
REPORT
Awful service by a senior vet named Paul M. Had to get DEFRA certificate for my cat, and the paperwork was incomplete. Had to travel back on another 2 occasions to get this sorted, a day and a half be... Read More
Awful service by a senior vet named Paul M. Had to get DEFRA certificate for my cat, and the paperwork was incomplete. Had to travel back on another 2 occasions to get this sorted, a day and a half before travelling abroad. The vets didn't seem to care, even though I had spent well over 300 on the immunisations. Having to make a formal complaint to CVS. Read Less
Tracy Booth
30 Jul 2016
REPORT
I have been a client of Gourley's veterinary practice for over 30 years. Prior to this time my parents were customers of the same practice and I have, therefore, been involved with pets and the veteri... Read More
I have been a client of Gourley's veterinary practice for over 30 years. Prior to this time my parents were customers of the same practice and I have, therefore, been involved with pets and the veterinary practice all of my life. My experience has without doubt been of a 1st class service. Since moving back to this area in 1985 I & my golden retrievers (8 in 30 years) plus cats & guinea pigs have always been treated with respect, professionalism & kindness. It is important to me that the vets and all of the staff involved in the care of my pets show understanding, compassion to both my pets and myself and above all put the welfare of my pet of paramount importance. The vets I wish to highlight who have got to know me over the years are Paul and Jacintha Manchester who are based at the Ashton surgery. Mandy Smith, the clinical director has helped and supported me over the years on both a professional and personal front through some very difficult and emotional times. She has become someone I can and do trust to give me her professional and unbiased view involving my pets enabling me to make the right decision for my pet. At times these have been heart rending decisions but which on reflection have been the right decision. I have recently taken friends of mine to the surgery. They were staying with me when their 13.5 year collie needed veterinary treatment. They were impressed by the calmness and dedication of all the staff involved, thereby creating a calm and caring experience for their much loved pet who benefited from his visit and has now had surgery at his own practice in Shropshire and is doing well. I would like to take this opportunity of thanking everyone at Gourley"s practice for their kindness and professionalism over many years. Thank you. Read Less
Dave Tate
28 Jul 2016
REPORT
Can't even get in there. Eligible for help from RSPCA and Gourleys have decided not to accept RSPCA vouchers anymore due to the length of time it took to settle accounts. Can't comment on the servic... Read More
Can't even get in there. Eligible for help from RSPCA and Gourleys have decided not to accept RSPCA vouchers anymore due to the length of time it took to settle accounts. Can't comment on the service but obviously money orientated and not interested that my dog is in pain. Read Less
Rebecca Rathore
13 Feb 2016
REPORT
The worst vet surgery! This surgery a lot more expensive that the surgery we used to use when we lived in London. On top of that every time I go to this surgery I'm on time but we end up waiting for ... Read More
The worst vet surgery! This surgery a lot more expensive that the surgery we used to use when we lived in London. On top of that every time I go to this surgery I'm on time but we end up waiting for at least half an hour. Today, for the first time since joining we arrived 10 minutes late. After 50 minutes of waiting the receptionist decided to tell me this was because I was ten minutes late and I would still have to wait a lot longer before the vet would see us - what a joke, poor communication, one rule for the surgery and another for the customer.Read Less
Phil Walker
16 Feb 2013
REPORT
And NOT permanently closed!
Book an Appointment
Online booking unavailable
Please call
0161 330 2514
82 Wellington Road
Ashton under Lyne Greater Manchester OL6 6DP
Business Hours
Monday
Mon
08:00AM-19:30PM
Tuesday
Tue
08:00AM-19:30PM
Wednesday
Wed
08:00AM-19:30PM
Thursday
Thu
08:00AM-19:30PM
Friday
Fri
08:00AM-19:30PM
Saturday
Sat
09:00AM-16:00PM
Sunday
Sun
09:30AM-15:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Gourley Veterinary Practice

Ashton under Lyne, Greater Manchester
(21)
82 Wellington Road
Ashton under Lyne Greater Manchester OL6 6DP
We also have 5 branch clinics based in DENTON, DROYLSDEN, HYDE, NEWTON HEATH and STALYBRIDGE.
Our clients are provided with a 24hr emergency service, 365 days a year. This is delivered by our own veterinary surgeons assisted by our own qualified veterinary nurses at our own clinic in Ashton Under Lyne.
Gourley Veterinary Surgeons are a trading name of CVS (UK) Limited (Company registration number 03777473) whose registered office is at CVS House, Vinces Road, Diss, Norfolk IP22 4AY. Website address: www.cvsukltd.co.uk
Monday
08:00AM-19:30PM
Tuesday
08:00AM-19:30PM
Wednesday
08:00AM-19:30PM
Thursday
08:00AM-19:30PM
Friday
08:00AM-19:30PM
Saturday
09:00AM-16:00PM
Sunday
09:30AM-15:00PM
Gareth Beaumont
12 Nov 2021
REPORT
After being with this that practice for years and having no issues with them I have to say after delays interaction of dealing with rude ignorant and stupid people I won’t be with them going forward. ... Read More
After being with this that practice for years and having no issues with them I have to say after delays interaction of dealing with rude ignorant and stupid people I won’t be with them going forward. There is a level of dumb and rude and incompetence that will test the patience of anyone, and today it appears that no one brought their intelligence to work. Trying to have a conversation with ignorant people who believe that own stupidity will always be a losing battle and won that you’re waste a lot of time and energy on, as ultimately someone who stupid can’t understand their own stupidity, and I don’t have the time nor the crayons to explain in pictures for them. Read Less
Michael Connor
7 Jan 2021
REPORT
We brought our very sick bunny that we only been in our family for 4 days. Levi our bunny had GI Status. We visited the vets 4 times. Each vet we have spoken to has been so helpful and understanding ... Read More
We brought our very sick bunny that we only been in our family for 4 days. Levi our bunny had GI Status. We visited the vets 4 times. Each vet we have spoken to has been so helpful and understanding and informative. I cannot recommend it enough! We want to especially thank the vet named Gavin, who spent lots of time explaining things to us and taking a caring approach. It felt like he was just as invested in our little bunny as we were. We explained we didn't have much money to spare as we already spent upwards of £100. He did his best to keep costs down, to take the time to speak to us. Levi is making a slow recovery and is eating on his own again and playing with his toys. It's all thanks to the amazing vets and nurses at Gourley's. If you want to take your pet to a place that will show the same compassion as you do for your pet. Then come here. Thank you to Gourley's nurses and vets for the great work! Read Less
Sarah
18 Jun 2020
REPORT
Absolutely shocking vets, only interested in getting money out of you And not interested n the animal at all!! Certainly did not appreciate the attitude of the vet nurse or jumped up receptionist that... Read More
Absolutely shocking vets, only interested in getting money out of you And not interested n the animal at all!! Certainly did not appreciate the attitude of the vet nurse or jumped up receptionist that thought she was a vet which ever she was trying to make me feel like a bad dog owner for not having my bulldog spayed. Now my bulldog does not go out and we have absolutely no intention of breeding her as she is a very much loved member of the family and don’t feel it necessary for her to go through an operation where there is a great risk of losing her on the table as bulldogs have short flat faces and do not do well will anaesthetic. I do not appreciate being told that she should be spayed anyway as there are too many dogs out there having puppies with no homes to go to hang on a minute that is not me or in any way my fault I am a very very responsible dog owner and don’t think it’s fair to put my dog through that just because you do get some dogs Out there having puppies Please do not put me in that category!! This operation is also expensive which the receptionist did say so straight away they saw pound signs with this didn’t they!!! Deffinitely looking for another vets , have 0 faith in this one what so ever Read Less
Liz Riseley
3 Jul 2018
REPORT
Lovely vets. They do the healthy pet club & there is parking with a short walk
Rute Parreira
25 Jun 2018
REPORT
They've been so good with our Frieda, and even tho the outcome was not the best, I feel she was given the best care everytime she was in. Caring and lovely staff. Def recommend.
matthew jackson
23 Jun 2018
REPORT
Where do I start! Booked appointment at wrong clinic so I had to rearrange! Should have been a follow up but charged me £33 as to much time had lapsed! Charged me 200% mark up on prescriptions needed... Read More
Where do I start! Booked appointment at wrong clinic so I had to rearrange! Should have been a follow up but charged me £33 as to much time had lapsed! Charged me 200% mark up on prescriptions needed. Could have bought them online at the 3rd of the price but they said I would need to pay them £18 for each prescription! I did once rate this vet but now your animal is just a cash cow! They simply look at ways of maxamising revinue. Not confident the treatment the gave my dog will Work as I have already tried similar shampoo. I pushed for something else but they said they can discuss trying something else if this doesn’t work!! No doubt more money but what can you do?? Read Less
Lee Anderson
3 May 2018
REPORT
Way too overpriced now there's cheaper competition right across the road. £40 for a prescription and checkup for Propalin every 6 months, and that doesn't include medication. I'm not paying it just to... Read More
Way too overpriced now there's cheaper competition right across the road. £40 for a prescription and checkup for Propalin every 6 months, and that doesn't include medication. I'm not paying it just to be greated by miserable faces and have a vet feel up my dog for 5 minutes. They've lost my business. Read Less
Martyn Lewis
20 Mar 2018
REPORT
We had the sadness of our Labrador of 12 years needing to be put to sleep today. The staff here had such a gentle unobtrusive compassion in dealing with this and helping us through I would recommend ... Read More
We had the sadness of our Labrador of 12 years needing to be put to sleep today. The staff here had such a gentle unobtrusive compassion in dealing with this and helping us through I would recommend them to anyone. ...and at such short notice. Thank you Read Less
Hazel Douglas
12 Mar 2018
REPORT
Brilliant i wouldnt go anywhete else with my pets.been going there since 1979
garry greenough
27 Feb 2018
REPORT
Bin going to gouley vets for 35yrs..they might be a bit dear but well worth it.they r very considerate about ur pets n know what they are talking about
steve wild
15 Feb 2018
REPORT
They are a money grabing??????????? I pulled out from this vets for to many reasons they dont look after your pet properly. Your pet is a cash cow to them. One dog nearly died due to them. They do n... Read More
They are a money grabing??????????? I pulled out from this vets for to many reasons they dont look after your pet properly. Your pet is a cash cow to them. One dog nearly died due to them. They do not fill in the insurance claim form correctly. You have insurance you still have to pay up front. They over charge for drugs your pet needs. And some you can get on line for pennies Read Less
Marie Jones
22 May 2017
REPORT
Fantastic vets all staff are amazing and love their job and really look after the animals and their owners won't take my cats anywhere else 1 of my cats has a bind with all the staff there can't thank... Read More
Fantastic vets all staff are amazing and love their job and really look after the animals and their owners won't take my cats anywhere else 1 of my cats has a bind with all the staff there can't thank them enough for all they do great work great placeRead Less
Steven Pringle
7 May 2017
REPORT
After taking my dog to find out if she was pregnant I was charged 35 instantly for a lady to tell us she's having a phantom pregnancy and there are no pup's.. Well today I came home to half s puppy h... Read More
After taking my dog to find out if she was pregnant I was charged 35 instantly for a lady to tell us she's having a phantom pregnancy and there are no pup's.. Well today I came home to half s puppy hanging out of my poor dog. She's got stuck half way for a little while and unfortunately it died at birth. Due to this information I was unexspecting and unprepared for this and feel this should never of happened. I'm gutted beyond belief. .. oh and wanted 1000 if they did a c section . There 500 or less at any other vet. Never again avoid Read Less
Hannah Smith
22 Mar 2017
REPORT
Lovely and efficient staff...they made a sad time a little easier on us
jonathan bithell
5 Feb 2017
REPORT
My dog was well looked after. All the staff are very polite and friendly
Helen Partington
21 Sep 2016
REPORT
Shocking! Terrible experience. I collected my dog after her operation to find her with poo caked into her legs, tail and under belly, staff hadnt even been aware she was in this state which made me th... Read More
Shocking! Terrible experience. I collected my dog after her operation to find her with poo caked into her legs, tail and under belly, staff hadnt even been aware she was in this state which made me think she had been left alone in her own filth for a long time. After waitong two weeks for her results i still cant get them, constantly told the vet will ring, never happens! Told them how unhappy i was with the service n the receptionist couldnt of cared.less! Once they have your money they just dont seem to care at all. My advice to definatly look elsewhere! Read Less
matthew Tollitt
16 Aug 2016
REPORT
Awful service by a senior vet named Paul M. Had to get DEFRA certificate for my cat, and the paperwork was incomplete. Had to travel back on another 2 occasions to get this sorted, a day and a half be... Read More
Awful service by a senior vet named Paul M. Had to get DEFRA certificate for my cat, and the paperwork was incomplete. Had to travel back on another 2 occasions to get this sorted, a day and a half before travelling abroad. The vets didn't seem to care, even though I had spent well over 300 on the immunisations. Having to make a formal complaint to CVS. Read Less
Tracy Booth
30 Jul 2016
REPORT
I have been a client of Gourley's veterinary practice for over 30 years. Prior to this time my parents were customers of the same practice and I have, therefore, been involved with pets and the veteri... Read More
I have been a client of Gourley's veterinary practice for over 30 years. Prior to this time my parents were customers of the same practice and I have, therefore, been involved with pets and the veterinary practice all of my life. My experience has without doubt been of a 1st class service. Since moving back to this area in 1985 I & my golden retrievers (8 in 30 years) plus cats & guinea pigs have always been treated with respect, professionalism & kindness. It is important to me that the vets and all of the staff involved in the care of my pets show understanding, compassion to both my pets and myself and above all put the welfare of my pet of paramount importance. The vets I wish to highlight who have got to know me over the years are Paul and Jacintha Manchester who are based at the Ashton surgery. Mandy Smith, the clinical director has helped and supported me over the years on both a professional and personal front through some very difficult and emotional times. She has become someone I can and do trust to give me her professional and unbiased view involving my pets enabling me to make the right decision for my pet. At times these have been heart rending decisions but which on reflection have been the right decision. I have recently taken friends of mine to the surgery. They were staying with me when their 13.5 year collie needed veterinary treatment. They were impressed by the calmness and dedication of all the staff involved, thereby creating a calm and caring experience for their much loved pet who benefited from his visit and has now had surgery at his own practice in Shropshire and is doing well. I would like to take this opportunity of thanking everyone at Gourley"s practice for their kindness and professionalism over many years. Thank you. Read Less
Dave Tate
28 Jul 2016
REPORT
Can't even get in there. Eligible for help from RSPCA and Gourleys have decided not to accept RSPCA vouchers anymore due to the length of time it took to settle accounts. Can't comment on the servic... Read More
Can't even get in there. Eligible for help from RSPCA and Gourleys have decided not to accept RSPCA vouchers anymore due to the length of time it took to settle accounts. Can't comment on the service but obviously money orientated and not interested that my dog is in pain. Read Less
Rebecca Rathore
13 Feb 2016
REPORT
The worst vet surgery! This surgery a lot more expensive that the surgery we used to use when we lived in London. On top of that every time I go to this surgery I'm on time but we end up waiting for ... Read More
The worst vet surgery! This surgery a lot more expensive that the surgery we used to use when we lived in London. On top of that every time I go to this surgery I'm on time but we end up waiting for at least half an hour. Today, for the first time since joining we arrived 10 minutes late. After 50 minutes of waiting the receptionist decided to tell me this was because I was ten minutes late and I would still have to wait a lot longer before the vet would see us - what a joke, poor communication, one rule for the surgery and another for the customer.Read Less
Phil Walker
16 Feb 2013
REPORT
And NOT permanently closed!
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know