We took our dog Kai to McConnell's in January as he had a lump on his testicles and we were advised that castration was our only option, I was a little reluctant as Kai was 13 years old but there was ... Read More
We took our dog Kai to McConnell's in January as he had a lump on his testicles and we were advised that castration was our only option, I was a little reluctant as Kai was 13 years old but there was no other options. Kai had had a cyst for a number of years on his testacles but just recently it had grown, so we booked him in for castration which went well and Kai was much happier and moving much more freely afterwards, The lump was sent off for a histology examination, we were never given the results of the histology report so presumed that as suggested many years earlier by a vet at McConnells it was just a cyst as thought. Kai became poorly around the 21st May and was displaying all the symptoms of food poisoning,one of our friends had given him a cheap chew stick so we thought it was that, however after a couple of days with no improvement we rang the vets and was told to take Kai straight in. Immediately without much of an examination Mr McConnell was telling us it doesn't look good for Kai and to prepare for the worst-the reason he thought this was due to the results of the histology report that we was NEVER given, which revealed that Kai had had a tumor removed which had now spread. Mr McConnells words were that we SHOULD have been given these results back in January, and that we SHOULD have been checking regularly for lumps under the skin ( which obviously we wasn't as we were unaware ), we left Kai overnight to have more tests and prayed he'd be better by morning. I rang McConnells the next morning that basically we had no choice but to have Kai put to sleep, Mr McConnell said "had we found the lumps sooner then maybe he could have removed them" So I'm partly blaming him for the death of Kai, had we been given the histology results back in January we definitely would have found these lumps much sooner but due to the neglect of the vets we were never informed. I should have took Kai out of McConnells at an earlier date when he'd had ear surgery and a plastic cone fitted to prevent him from busting the stitches in his ear, when I collected kai he had his own faeces inside of the cone, outside of the cone, all over his legs and tummy, all over his lead and on the bandage that had started to unravel from under the cone, but I never stopped him going back as all his history was with McConnells, and that is a guilt that will remain with me forever. I have written to Mr McConnell about these matters but he chose to ignore me. Read Less