20 Reviews

Ian McConnell Veterinary Practice

Ashton under Lyne, Greater Manchester
Reviews
Emma Gould-Martin
26 Mar 2024
REPORT
Awful place that only cares about money and will put your animals welfare at risk. Do not use.
Craig m Kirby
1 Jun 2021
REPORT
We took our dog Kai to McConnell's in January as he had a lump on his testicles and we were advised that castration was our only option, I was a little reluctant as Kai was 13 years old but there was ... Read More
We took our dog Kai to McConnell's in January as he had a lump on his testicles and we were advised that castration was our only option, I was a little reluctant as Kai was 13 years old but there was no other options. Kai had had a cyst for a number of years on his testacles but just recently it had grown, so we booked him in for castration which went well and Kai was much happier and moving much more freely afterwards, The lump was sent off for a histology examination, we were never given the results of the histology report so presumed that as suggested many years earlier by a vet at McConnells it was just a cyst as thought. Kai became poorly around the 21st May and was displaying all the symptoms of food poisoning,one of our friends had given him a cheap chew stick so we thought it was that, however after a couple of days with no improvement we rang the vets and was told to take Kai straight in. Immediately without much of an examination Mr McConnell was telling us it doesn't look good for Kai and to prepare for the worst-the reason he thought this was due to the results of the histology report that we was NEVER given, which revealed that Kai had had a tumor removed which had now spread. Mr McConnells words were that we SHOULD have been given these results back in January, and that we SHOULD have been checking regularly for lumps under the skin ( which obviously we wasn't as we were unaware ), we left Kai overnight to have more tests and prayed he'd be better by morning. I rang McConnells the next morning that basically we had no choice but to have Kai put to sleep, Mr McConnell said "had we found the lumps sooner then maybe he could have removed them" So I'm partly blaming him for the death of Kai, had we been given the histology results back in January we definitely would have found these lumps much sooner but due to the neglect of the vets we were never informed. I should have took Kai out of McConnells at an earlier date when he'd had ear surgery and a plastic cone fitted to prevent him from busting the stitches in his ear, when I collected kai he had his own faeces inside of the cone, outside of the cone, all over his legs and tummy, all over his lead and on the bandage that had started to unravel from under the cone, but I never stopped him going back as all his history was with McConnells, and that is a guilt that will remain with me forever. I have written to Mr McConnell about these matters but he chose to ignore me. Read Less
Review Image
Kirsty-Leanne Charlesworth
5 Jul 2018
REPORT
I took my poorly ferret here and he had to be put to sleep. The 999 pet service staff were amazing and very polite.
Druid Brigantes
17 Jun 2018
REPORT
Sadly had to let our beloved cat Georgie Girl pass over the Rainbow Bridge. The team at the practice and at Pets 999 could not have been more excellent. Totally professional, available 24 hours a day,... Read More
Sadly had to let our beloved cat Georgie Girl pass over the Rainbow Bridge. The team at the practice and at Pets 999 could not have been more excellent. Totally professional, available 24 hours a day, emotionally supportive and always there for us at a time that ripped our hearts out! We still have our dog Deano who we took in for his annual booster yesterday. Hugs and cuddles from all the staff; he didn't want to leave!😊 If I'm ill I'd sooner come here than Royal Oldham Hospital!😆 Druid X Read Less
Louise Smith
22 May 2018
REPORT
The staff are kind, understanding, knowledgeable and passionate about their work and the pets and their owners. I wouldn't take my pets anywhere else.
David Aldgate
2 May 2018
REPORT
Clean veterinary practice. Great staff and friendly. Fair priced
Pam Legge
19 Apr 2018
REPORT
I have been going to Ian McConnell vetenary surgery for 10 years now with my westies for boosters and general check ups. It wasn't until this last few days that I needed to really rely on them when on... Read More
I have been going to Ian McConnell vetenary surgery for 10 years now with my westies for boosters and general check ups. It wasn't until this last few days that I needed to really rely on them when one of my dogs became very poorly, the help advice and care given to him I have to highly praise along with all the staff's compassion. Would highly recommend Ian McConnell Surgery. Read Less
Adam Woodhead
17 Feb 2018
REPORT
They've taken good care of my dog so many times, would recommend.
Tracey B
28 Dec 2017
REPORT
Excellent staff, nurses, vets & practice. Everyone so helpful & 100% did everything they could possibly do when my girl was rushed in to the practice. Thank you for going beyond the call of duty to tr... Read More
Excellent staff, nurses, vets & practice. Everyone so helpful & 100% did everything they could possibly do when my girl was rushed in to the practice. Thank you for going beyond the call of duty to try & help her in her last hours. Read Less
Aaron Campbell
27 Dec 2017
REPORT
Really great vetenarian which I'm pleased is my local! Very friendly and caring staff.
Amanda Buckley
23 May 2017
REPORT
Lovely and friendly staff. Great service and a fantastic surgery
TJ Wombat
24 Mar 2017
REPORT
Unhelpful when you are asking for help ! I asked about do they accept holding payment as pdsa would be helping with payment and just got 'were a buisness not a charity' We took on the cat as a stray ... Read More
Unhelpful when you are asking for help ! I asked about do they accept holding payment as pdsa would be helping with payment and just got 'were a buisness not a charity' We took on the cat as a stray as he picked us and we are a multi disability family with out a lot of money and phoned pdsa to help. But McConnell is capitalist with out a care for the local community and its resident animals. If ya loaded ... that's your place! Read Less
Gary Howard
16 Sep 2016
REPORT
As always its the very best service from this Vets. They always go htat extra bit and help for the welfare of animals. Brilliant staff as well, no problem is too big or small.
Ian Bearpark
17 Mar 2016
REPORT
I have been bringing my dog here since we got him as a puppy, 3 years ago. I actually travel from Rochdale because of the recommendation of this practice by many people. I find every single member of... Read More
I have been bringing my dog here since we got him as a puppy, 3 years ago. I actually travel from Rochdale because of the recommendation of this practice by many people. I find every single member of staff to be really nice and friendly. The vets and nurses have always been very knowledgeable and informative. My dog has had excellent care and I trust the team completely with his health and well being. Read Less
cally statham
4 Jan 2016
REPORT
I initially took my cat when i found he was over grooming and had lesions on his tail. His flee, worming and tick treatment etc were all up to date, but the vet said it could be many things but withou... Read More
I initially took my cat when i found he was over grooming and had lesions on his tail. His flee, worming and tick treatment etc were all up to date, but the vet said it could be many things but without tests which would cost 100+ she wouldn't be able to suggest what it was. She suggested an injection (25) which would last from 3-8 weeks, for inflammation of the skin, explaining that this would enable the skin to have time to heal etc. I was then also persuaded to buy their certified home flee treatment (another 25) of which I, of course, obliged. I feel it is worth a mention that until the point of purchasing the above treatment I felt she was rude. At the point of agreed purchase; boy did she perk up. I went home with what seemed like a slightly more at ease cat, to find two days after he was just as bad as he initially was. I presume that the injection included some sort of sedative which I wouldn't be opposed to at all, apart from the fact she said it would last 3-8 weeks. It didn't even last 3 days. After treating the tail lesions at home, and taking a closer look i have found that it is actually a, now infected, bite which the vet failed to identify. After treating my home with flee treatment and re treating my cat he is still just as ill. And so am I, with a nearly 100 pointless veterinary bill just before Christmas. Read Less
Derek Rhodes
1 Nov 2015
REPORT
My parents have been going here with there dog for 8 years, they recomended it to me. Took our new rescue cat there recently, fantastic, they have another area for cats which really helped. Nice and ... Read More
My parents have been going here with there dog for 8 years, they recomended it to me. Took our new rescue cat there recently, fantastic, they have another area for cats which really helped. Nice and spacious, some reviewers talk absolute rubbish. Can highly recommend. Read Less
dandre fraser
28 Aug 2015
REPORT
Love it
Jack Ashworth
7 Jul 2015
REPORT
Terrible Veterinary Practice! I brought my pet in due to multiple rashes on his legs and body. They only gave him a few injections, saying it would probably clear up. His condition worsened, only for ... Read More
Terrible Veterinary Practice! I brought my pet in due to multiple rashes on his legs and body. They only gave him a few injections, saying it would probably clear up. His condition worsened, only for them to say we should have brought him in sooner and they have no clue what it is. After paying over 100, I still have no idea what is wrong with my pet and they have been terribly unhelpful. The building is over-sized for its purpose and the whole establishment appears ostentatious. Appalling.Read Less
A Google User
5 Jan 2012
REPORT
I feel I must respond to the review by Mad Ferret. I have been going to this practice for the last 8 years and have never come across anyone trying to sell me unnecessary treatments as suggested. Th... Read More
I feel I must respond to the review by Mad Ferret. I have been going to this practice for the last 8 years and have never come across anyone trying to sell me unnecessary treatments as suggested. The staff are extremely knowledgeable and compassionate to both animals and their owners and I have never heard one bad comment about the practice so I think this man went to a different place. Please give this place a go as you will not regret it. Read Less
Rachel W.
21 Sep 2009
REPORT
Since 2000, this veterinary surgery has been running successfully in Mossley. A real lifesaver in some cases as many local farms are in need of a vet for their livestock. But of course, homeowners lik... Read More
Since 2000, this veterinary surgery has been running successfully in Mossley. A real lifesaver in some cases as many local farms are in need of a vet for their livestock. But of course, homeowners like us who love animals also need treatment for beloved cats,dogs,gerbils and hamsters. This modern up-to date surgery has everything a pet needs for consulting rooms to labs. Your pet is in safe hands here as they have emergency numbers too for any problem that is out of hours. If your pet is admitted, they are looked after in a special kennel unit so you need not worry too much.Take a look at that extensive website where there is more information on their facilities as well as what to look for if your pet is sick and also general guidelines on looking after your pet. Read Less
Book an Appointment
Online booking unavailable
Please call
01457 837900
The Old Library
Ashton under Lyne Greater Manchester OL5 0EU
Business Hours
Monday
Mon
08:00AM-19:00PM
Tuesday
Tue
08:00AM-19:00PM
Wednesday
Wed
08:00AM-19:00PM
Thursday
Thu
08:00AM-19:00PM
Friday
Fri
08:00AM-19:00PM
Saturday
Sat
09:00AM-16:00PM
Sunday
Sun
10:00AM-11:00AM
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Ian McConnell Veterinary Practice

Ashton under Lyne, Greater Manchester
(20)
The Old Library
Ashton under Lyne Greater Manchester OL5 0EU
Monday
08:00AM-19:00PM
Tuesday
08:00AM-19:00PM
Wednesday
08:00AM-19:00PM
Thursday
08:00AM-19:00PM
Friday
08:00AM-19:00PM
Saturday
09:00AM-16:00PM
Sunday
10:00AM-11:00AM
Emma Gould-Martin
26 Mar 2024
☆☆☆☆☆
REPORT
Awful place that only cares about money and will put your animals welfare at risk. Do not use.
Craig m Kirby
1 Jun 2021
☆☆☆☆☆
REPORT
We took our dog Kai to McConnell's in January as he had a lump on his testicles and we were advised that castration was our only option, I was a little reluctant as Kai was 13 years old but there was ... Read More
We took our dog Kai to McConnell's in January as he had a lump on his testicles and we were advised that castration was our only option, I was a little reluctant as Kai was 13 years old but there was no other options. Kai had had a cyst for a number of years on his testacles but just recently it had grown, so we booked him in for castration which went well and Kai was much happier and moving much more freely afterwards, The lump was sent off for a histology examination, we were never given the results of the histology report so presumed that as suggested many years earlier by a vet at McConnells it was just a cyst as thought. Kai became poorly around the 21st May and was displaying all the symptoms of food poisoning,one of our friends had given him a cheap chew stick so we thought it was that, however after a couple of days with no improvement we rang the vets and was told to take Kai straight in. Immediately without much of an examination Mr McConnell was telling us it doesn't look good for Kai and to prepare for the worst-the reason he thought this was due to the results of the histology report that we was NEVER given, which revealed that Kai had had a tumor removed which had now spread. Mr McConnells words were that we SHOULD have been given these results back in January, and that we SHOULD have been checking regularly for lumps under the skin ( which obviously we wasn't as we were unaware ), we left Kai overnight to have more tests and prayed he'd be better by morning. I rang McConnells the next morning that basically we had no choice but to have Kai put to sleep, Mr McConnell said "had we found the lumps sooner then maybe he could have removed them" So I'm partly blaming him for the death of Kai, had we been given the histology results back in January we definitely would have found these lumps much sooner but due to the neglect of the vets we were never informed. I should have took Kai out of McConnells at an earlier date when he'd had ear surgery and a plastic cone fitted to prevent him from busting the stitches in his ear, when I collected kai he had his own faeces inside of the cone, outside of the cone, all over his legs and tummy, all over his lead and on the bandage that had started to unravel from under the cone, but I never stopped him going back as all his history was with McConnells, and that is a guilt that will remain with me forever. I have written to Mr McConnell about these matters but he chose to ignore me. Read Less
Review Image
Kirsty-Leanne Charlesworth
5 Jul 2018
☆☆☆☆☆
REPORT
I took my poorly ferret here and he had to be put to sleep. The 999 pet service staff were amazing and very polite.
Druid Brigantes
17 Jun 2018
☆☆☆☆☆
REPORT
Sadly had to let our beloved cat Georgie Girl pass over the Rainbow Bridge. The team at the practice and at Pets 999 could not have been more excellent. Totally professional, available 24 hours a day,... Read More
Sadly had to let our beloved cat Georgie Girl pass over the Rainbow Bridge. The team at the practice and at Pets 999 could not have been more excellent. Totally professional, available 24 hours a day, emotionally supportive and always there for us at a time that ripped our hearts out! We still have our dog Deano who we took in for his annual booster yesterday. Hugs and cuddles from all the staff; he didn't want to leave!😊 If I'm ill I'd sooner come here than Royal Oldham Hospital!😆 Druid X Read Less
Louise Smith
22 May 2018
☆☆☆☆☆
REPORT
The staff are kind, understanding, knowledgeable and passionate about their work and the pets and their owners. I wouldn't take my pets anywhere else.
David Aldgate
2 May 2018
☆☆☆☆☆
REPORT
Clean veterinary practice. Great staff and friendly. Fair priced
Pam Legge
19 Apr 2018
☆☆☆☆☆
REPORT
I have been going to Ian McConnell vetenary surgery for 10 years now with my westies for boosters and general check ups. It wasn't until this last few days that I needed to really rely on them when on... Read More
I have been going to Ian McConnell vetenary surgery for 10 years now with my westies for boosters and general check ups. It wasn't until this last few days that I needed to really rely on them when one of my dogs became very poorly, the help advice and care given to him I have to highly praise along with all the staff's compassion. Would highly recommend Ian McConnell Surgery. Read Less
Adam Woodhead
17 Feb 2018
☆☆☆☆☆
REPORT
They've taken good care of my dog so many times, would recommend.
Tracey B
28 Dec 2017
☆☆☆☆☆
REPORT
Excellent staff, nurses, vets & practice. Everyone so helpful & 100% did everything they could possibly do when my girl was rushed in to the practice. Thank you for going beyond the call of duty to tr... Read More
Excellent staff, nurses, vets & practice. Everyone so helpful & 100% did everything they could possibly do when my girl was rushed in to the practice. Thank you for going beyond the call of duty to try & help her in her last hours. Read Less
Aaron Campbell
27 Dec 2017
☆☆☆☆☆
REPORT
Really great vetenarian which I'm pleased is my local! Very friendly and caring staff.
Amanda Buckley
23 May 2017
☆☆☆☆☆
REPORT
Lovely and friendly staff. Great service and a fantastic surgery
TJ Wombat
24 Mar 2017
☆☆☆☆☆
REPORT
Unhelpful when you are asking for help ! I asked about do they accept holding payment as pdsa would be helping with payment and just got 'were a buisness not a charity' We took on the cat as a stray ... Read More
Unhelpful when you are asking for help ! I asked about do they accept holding payment as pdsa would be helping with payment and just got 'were a buisness not a charity' We took on the cat as a stray as he picked us and we are a multi disability family with out a lot of money and phoned pdsa to help. But McConnell is capitalist with out a care for the local community and its resident animals. If ya loaded ... that's your place! Read Less
Gary Howard
16 Sep 2016
☆☆☆☆☆
REPORT
As always its the very best service from this Vets. They always go htat extra bit and help for the welfare of animals. Brilliant staff as well, no problem is too big or small.
Ian Bearpark
17 Mar 2016
☆☆☆☆☆
REPORT
I have been bringing my dog here since we got him as a puppy, 3 years ago. I actually travel from Rochdale because of the recommendation of this practice by many people. I find every single member of... Read More
I have been bringing my dog here since we got him as a puppy, 3 years ago. I actually travel from Rochdale because of the recommendation of this practice by many people. I find every single member of staff to be really nice and friendly. The vets and nurses have always been very knowledgeable and informative. My dog has had excellent care and I trust the team completely with his health and well being. Read Less
cally statham
4 Jan 2016
☆☆☆☆☆
REPORT
I initially took my cat when i found he was over grooming and had lesions on his tail. His flee, worming and tick treatment etc were all up to date, but the vet said it could be many things but withou... Read More
I initially took my cat when i found he was over grooming and had lesions on his tail. His flee, worming and tick treatment etc were all up to date, but the vet said it could be many things but without tests which would cost 100+ she wouldn't be able to suggest what it was. She suggested an injection (25) which would last from 3-8 weeks, for inflammation of the skin, explaining that this would enable the skin to have time to heal etc. I was then also persuaded to buy their certified home flee treatment (another 25) of which I, of course, obliged. I feel it is worth a mention that until the point of purchasing the above treatment I felt she was rude. At the point of agreed purchase; boy did she perk up. I went home with what seemed like a slightly more at ease cat, to find two days after he was just as bad as he initially was. I presume that the injection included some sort of sedative which I wouldn't be opposed to at all, apart from the fact she said it would last 3-8 weeks. It didn't even last 3 days. After treating the tail lesions at home, and taking a closer look i have found that it is actually a, now infected, bite which the vet failed to identify. After treating my home with flee treatment and re treating my cat he is still just as ill. And so am I, with a nearly 100 pointless veterinary bill just before Christmas. Read Less
Derek Rhodes
1 Nov 2015
☆☆☆☆☆
REPORT
My parents have been going here with there dog for 8 years, they recomended it to me. Took our new rescue cat there recently, fantastic, they have another area for cats which really helped. Nice and ... Read More
My parents have been going here with there dog for 8 years, they recomended it to me. Took our new rescue cat there recently, fantastic, they have another area for cats which really helped. Nice and spacious, some reviewers talk absolute rubbish. Can highly recommend. Read Less
dandre fraser
28 Aug 2015
☆☆☆☆☆
REPORT
Love it
Jack Ashworth
7 Jul 2015
☆☆☆☆☆
REPORT
Terrible Veterinary Practice! I brought my pet in due to multiple rashes on his legs and body. They only gave him a few injections, saying it would probably clear up. His condition worsened, only for ... Read More
Terrible Veterinary Practice! I brought my pet in due to multiple rashes on his legs and body. They only gave him a few injections, saying it would probably clear up. His condition worsened, only for them to say we should have brought him in sooner and they have no clue what it is. After paying over 100, I still have no idea what is wrong with my pet and they have been terribly unhelpful. The building is over-sized for its purpose and the whole establishment appears ostentatious. Appalling.Read Less
A Google User
5 Jan 2012
☆☆☆☆☆
REPORT
I feel I must respond to the review by Mad Ferret. I have been going to this practice for the last 8 years and have never come across anyone trying to sell me unnecessary treatments as suggested. Th... Read More
I feel I must respond to the review by Mad Ferret. I have been going to this practice for the last 8 years and have never come across anyone trying to sell me unnecessary treatments as suggested. The staff are extremely knowledgeable and compassionate to both animals and their owners and I have never heard one bad comment about the practice so I think this man went to a different place. Please give this place a go as you will not regret it. Read Less
Rachel W.
21 Sep 2009
☆☆☆☆☆
REPORT
Since 2000, this veterinary surgery has been running successfully in Mossley. A real lifesaver in some cases as many local farms are in need of a vet for their livestock. But of course, homeowners lik... Read More
Since 2000, this veterinary surgery has been running successfully in Mossley. A real lifesaver in some cases as many local farms are in need of a vet for their livestock. But of course, homeowners like us who love animals also need treatment for beloved cats,dogs,gerbils and hamsters. This modern up-to date surgery has everything a pet needs for consulting rooms to labs. Your pet is in safe hands here as they have emergency numbers too for any problem that is out of hours. If your pet is admitted, they are looked after in a special kennel unit so you need not worry too much.Take a look at that extensive website where there is more information on their facilities as well as what to look for if your pet is sick and also general guidelines on looking after your pet. Read Less
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know