Cibyn Veterinary Clinic
Caernarfon, Gwynedd
General Info
We have now expanded to employ over 20 people;
9 vets,
7 qualified nurses
4 receptionists
2 groomers
We provide 24 hour out of hours emergency cover all through the year.
We have excellent surgical and diagnostic facilities at the clinic;
digital X Ray machine
ultrasound machine
in-house blood analysers and
much more.
Our vets have wide and varied interests:
Jill Hubbard= Certificate in Ophthalmology
Ceri Gruffudd Jones = Certificate in Small Animal Medicine.
Anna Hill = studying for her ophthalmology certificate
Michal Szulc = studying for his Surgical Certificate
Our Nurses can offer:
Dental Advice = Kathy Whitford
Bereavement Support = Selina Williams
Rabbit Awareness = Selina Williams
9 vets,
7 qualified nurses
4 receptionists
2 groomers
We provide 24 hour out of hours emergency cover all through the year.
We have excellent surgical and diagnostic facilities at the clinic;
digital X Ray machine
ultrasound machine
in-house blood analysers and
much more.
Our vets have wide and varied interests:
Jill Hubbard= Certificate in Ophthalmology
Ceri Gruffudd Jones = Certificate in Small Animal Medicine.
Anna Hill = studying for her ophthalmology certificate
Michal Szulc = studying for his Surgical Certificate
Our Nurses can offer:
Dental Advice = Kathy Whitford
Bereavement Support = Selina Williams
Rabbit Awareness = Selina Williams
Team
Ceri Gruffudd
Veterinarian
Anna-Katrine Hill
Veterinarian
Llinos Evans
Veterinarian
Michaela Heyes
Veterinarian
Gillian Hubbard
Veterinarian
Michal Szulc
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Sam Mawer
3 Aug 2022
REPORT
I've yet to get to your practice but I just wanted to say thank you to Frances for the help, support and cheerfulness in the emails we have exchanged. We needed to arrange an appointment for our new p...
I've yet to get to your practice but I just wanted to say thank you to Frances for the help, support and cheerfulness in the emails we have exchanged. We needed to arrange an appointment for our new puppy whilst staying at my brother's and the response has been great. My brother said you were brilliant and he is absolutely right! Looking forward to meeting you in person Frances! Thanks again, Sam and Puppy Malcolm.
Jennie roberts
8 Mar 2021
REPORT
We travel a little out of our way to get here, rather than visit the local vet. But it’s SO WORTH IT. The staff are all excellent and the love they have for the animals they treat is so clear. They ha...
We travel a little out of our way to get here, rather than visit the local vet. But it’s SO WORTH IT. The staff are all excellent and the love they have for the animals they treat is so clear. They have time for each of their patience, and go above and beyond to discuss the pets treatment plans with their owners. I really can’t recommend them enough! Thank you for doing such an excellent job.
Hilary Temperley
17 Jul 2018
REPORT
Whilst on holiday in the area last week, we took our labrador to Cibyn Clinic early Friday morning as an emergency case and are so grateful to the team, particularly to Ceri and Pablo who gave her suc...
Whilst on holiday in the area last week, we took our labrador to Cibyn Clinic early Friday morning as an emergency case and are so grateful to the team, particularly to Ceri and Pablo who gave her such wonderful care and saved her life. We are now back home in North East England and pleased to say our dog Jenna is making good progress. Excellent care and communication. Many thanks and muchas gracias.
Jane Scott
30 Jun 2018
REPORT
The staff are very committed to the care and wellbeing of all the animals that come into the practice, clean and tidy reception area and a nice smile and greeting when I go in, I wouldn't take my anim...
The staff are very committed to the care and wellbeing of all the animals that come into the practice, clean and tidy reception area and a nice smile and greeting when I go in, I wouldn't take my animals anywhere else.
Fiona Griffiths
12 Jun 2018
REPORT
Vets and staff are excellent. Beautifully clean reception and consulting rooms. Wouldn't go anywhere else
Julie Evans
17 May 2018
REPORT
Highly recommended A1+++ Service.
Lovely welcome. Made to feel welcome as soon as we walked in. We were quite anxious and worrying about our dog...but they put us at ease and explained everything in d...
Highly recommended A1+++ Service.
Lovely welcome. Made to feel welcome as soon as we walked in. We were quite anxious and worrying about our dog...but they put us at ease and explained everything in detail to us...and gave us options to choose from. Thank you so much :)
Juliet Greenwood
2 May 2018
REPORT
Excellent. Always friendly and supportive, and I feel I can ask any questions and my decisions are supported and respected. They recently helped my dog recover from a serious injury, with great moral ...
Excellent. Always friendly and supportive, and I feel I can ask any questions and my decisions are supported and respected. They recently helped my dog recover from a serious injury, with great moral as well as practical support. I can't praise them highly enough.
Alison T
28 Apr 2018
REPORT
Easy to access, easy parking, no steps. Staff very helpful & friendly. Everyone lovely with your pets. No matter what the problem everyone works very hard to make sure your animal family are happy, he...
Easy to access, easy parking, no steps. Staff very helpful & friendly. Everyone lovely with your pets. No matter what the problem everyone works very hard to make sure your animal family are happy, healthy and looked after well if they have to stay in for treatment.
Mark Owen
28 Apr 2018
REPORT
Great place to take your little, and big animals to be taken care of. Saved our little hamy few times now..Can't thank them enough!
John Davies
27 Apr 2018
REPORT
Took a new puppy to have a simple health check last summer.
The vet(Ceri?) asked how much I paid for the puppy and then laughed and told me that the puppy was a bad example of the breed and that the ...
Took a new puppy to have a simple health check last summer.
The vet(Ceri?) asked how much I paid for the puppy and then laughed and told me that the puppy was a bad example of the breed and that the seller took me for a ride. I thought this was quite unprofessional and rather insulting.
We've now decided to make the extra 30 minute drive to Deufor in Y Ffor and they've been magnificent.
It's a shame as the desk staff in Cibyn were lovely.
fiona Owens
11 Apr 2018
REPORT
Excellent support for my older dog with her needs and especially supportive of a recent emergency-they saved my dog's life. The best in the area-we travel to attend this clinic. Thank you for all yo...
Excellent support for my older dog with her needs and especially supportive of a recent emergency-they saved my dog's life. The best in the area-we travel to attend this clinic. Thank you for all your help.
Simon Hughes
21 Sep 2017
REPORT
Fantastic, friendly, knowledgeable staff who always put the animals interest first. Modern Facilities, Large car park with disabled spaces & easy access, they also have Dog Grooming. Have been taking ...
Fantastic, friendly, knowledgeable staff who always put the animals interest first. Modern Facilities, Large car park with disabled spaces & easy access, they also have Dog Grooming. Have been taking my Dogs there for years never had anything but the highest standards of service and care truly a 5 Star practice.
Ash Kitty
28 May 2017
REPORT
Extremely rude people only care about the money and not the pet. Avoid at all costs.
tarrah killin
15 May 2017
REPORT
When I took my 4 week old kitten Mycroft to them on a Sunday evening the first thing they asked while holding my dying kitten was "can you afford this?" Like them making money was more important that ...
When I took my 4 week old kitten Mycroft to them on a Sunday evening the first thing they asked while holding my dying kitten was "can you afford this?" Like them making money was more important that the life of my poor baby!
They kept asking what I had done to him too! When he passed away an hour later I asked for an autopsy. It turned out he had an enormous stomach ulcer which is what killed him, and they were kind enough afterwards, but I can never get over their asking about money before asking about that poor boy.
Sarah Jane Garrathy
26 Apr 2017
REPORT
Can not fault the staff at Cibyn vets, they where wonderful when my dog had a tumour from it being diagnosed to when it was removed he will have to go back for check up but I feel he in save hands whi...
Can not fault the staff at Cibyn vets, they where wonderful when my dog had a tumour from it being diagnosed to when it was removed he will have to go back for check up but I feel he in save hands which in my eyes is huge we treat our animals like family and that is exactly what the staff did when he was in their care.
Sioned Jones
19 Feb 2017
REPORT
Big thanks to the staff who helped out wih cassie this morning. She really is a cat with nine lives. Especiall as she tried o escpe in the ar park. She is much happier now andd the swellig in her l...
Big thanks to the staff who helped out wih cassie this morning. She really is a cat with nine lives. Especiall as she tried o escpe in the ar park. She is much happier now andd the swellig in her leg has gone down a lot.
Julie Griffiths
9 Feb 2017
REPORT
Very disappointed when I took my cat to be put to sleep. Was taken through to the bereavement room to wait for the vet, when the elderly white haired nurse came rushing through with a chip and pin mac...
Very disappointed when I took my cat to be put to sleep. Was taken through to the bereavement room to wait for the vet, when the elderly white haired nurse came rushing through with a chip and pin machine asking how I was going to pay! I had used these vets for a number of years but was disgusted by her lack of compassion
Heledd Mair
4 Feb 2017
REPORT
Very glad they exist, they're there when we need help. When it was time for my cat to go to sleep, i was able to call them and get an immediate emergency appointment to have her put to sleep peacefull...
Very glad they exist, they're there when we need help. When it was time for my cat to go to sleep, i was able to call them and get an immediate emergency appointment to have her put to sleep peacefully. Was also able to pay for the appointment a couple of days later, and could come straight home on the night she passed. Staff are very kind, compassionate, and gentle.
Morwenna Hext Howe
2 Feb 2017
REPORT
Anna has been wonderful with my Labrador Zino who has ingrowing eyelashes on one eye. In response to her assessment yesterday I have added Zino to the Practice Plan. I travel 45minutes to get to Cibyn...
Anna has been wonderful with my Labrador Zino who has ingrowing eyelashes on one eye. In response to her assessment yesterday I have added Zino to the Practice Plan. I travel 45minutes to get to Cibyn and do this gladly for such great service. I have every confidence in the professionalism of the vets in the practice. And they are very caring of their human as well as animal customers! Thank you to all of you. Morwenna
Rob Ferguson
29 Dec 2016
REPORT
Got a voucher from the RSPCA to take a stray cat in to have a clump of mattrd fur removed and to get her spsyed and the vet refused to do anything in case it upset a mythical blind old lady. We were t...
Got a voucher from the RSPCA to take a stray cat in to have a clump of mattrd fur removed and to get her spsyed and the vet refused to do anything in case it upset a mythical blind old lady. We were told to bring it back a week later so they could do abloodtest for60 we had told them we had seen the cat in our garden since summer and feeding it for two months
Simon Pendar-Hughes
15 Dec 2016
REPORT
Fantastic staff, careing & professional. Highly recommended.
Cynabal
15 Dec 2016
REPORT
Fantastic staff, careing & professional. Highly recommended.
Owain Hughes
26 Nov 2016
REPORT
Very professional and helpful staff, staff were very patient while our Shibas had their eye tests. Well worth our traveling time from Wrexham for a top service
Jenny King
19 Sep 2016
REPORT
All the staff were wonderful when we had to bring Pip our springer spaniel in. We were on holiday in the area when she was bitten by an adder. They made a very upsetting experience easier for us and m...
All the staff were wonderful when we had to bring Pip our springer spaniel in. We were on holiday in the area when she was bitten by an adder. They made a very upsetting experience easier for us and more importantly Pip has made a full recovery :)
Bethan Hughes
18 Sep 2016
REPORT
Have used Cibyn Vets for many years following recomendations from friends and family. I recently took my new cat Luna to the practice for boosters and general check up. I signed up for the pet health ...
Have used Cibyn Vets for many years following recomendations from friends and family. I recently took my new cat Luna to the practice for boosters and general check up. I signed up for the pet health club wich means it's easy to budget routine healthchecks and treatments. You can see all the staff geniuenly care about animals
Simon Cadwell
9 Sep 2016
REPORT
Great vets supper friendly staff great pace to take your pets well recommend
Rhian Stanley
8 Sep 2016
REPORT
Thank you for the care and dedication for over 25 years. Yesterday was another devastating day for us, made bearable only by the vets kindness ans compassion.
Linda Charlton
29 Apr 2016
REPORT
Thank you all so much for taking such good care of Finn - and of me!! Everyone has been so kind and helpful, and special thanks to Kes in particular for spotting what was wrong and dealing with it so...
Thank you all so much for taking such good care of Finn - and of me!! Everyone has been so kind and helpful, and special thanks to Kes in particular for spotting what was wrong and dealing with it so quickly, and to Michal for speedy and skilful surgery. Can't thank you enough
Gwen Macnair
19 Feb 2016
REPORT
It was necessary for our much loved dog to be put to sleep at the end of last year, then more recently a dear old cat. The staff could not have been more caring in dealing with our pets and with thei...
It was necessary for our much loved dog to be put to sleep at the end of last year, then more recently a dear old cat. The staff could not have been more caring in dealing with our pets and with their grieving humans.
Matt Breakwell
6 Feb 2016
REPORT
Wonderful people. We had an emergency appointment when our very spoilt partially sighted cocker spaniel Barney bit his tongue whilst we were visiting Caernarfon. Ffion and Llinos were absolutely lovel...
Wonderful people. We had an emergency appointment when our very spoilt partially sighted cocker spaniel Barney bit his tongue whilst we were visiting Caernarfon. Ffion and Llinos were absolutely lovely and we couldn't have been in better hands. After a general anaesthetic, stitches and an overnight stay Barney looked quite apathetic about coming home. Couldn't recommend them enough - many thanks!
Jennifer Lewis
28 Jan 2016
REPORT
Have come to the vet for several years. I was going to a different vet at first but that vet was more interested in making money and no customer service, Cibyn Vets is so different, they are caring, a...
Have come to the vet for several years. I was going to a different vet at first but that vet was more interested in making money and no customer service, Cibyn Vets is so different, they are caring, accommodating and professional. My dog has just come back home from an operation with a personal typed out care plan. Receptionists were friendly. Even though we live quite a distance away I would always go here to Cibyn Vets. Great!!!
richard jones
22 Jan 2016
REPORT
We have a 10 year old beautiful dog who was diagnosed with diabetes 18 months ago . The vets were all fantastic and helped us get used to administrating insulin twice a day . Nell is now perfectly hea...
We have a 10 year old beautiful dog who was diagnosed with diabetes 18 months ago . The vets were all fantastic and helped us get used to administrating insulin twice a day . Nell is now perfectly healthy and with the continuous support we get from the vets we are all enjoying life to its fullest .
The staff are more like friends you can always pick up the phone for advice knowing there is a friendly voice always ready to help .
Nicky Ripper
17 Jan 2016
REPORT
From puppy to end of life care, the staff at Cibyn Vets deliver the best. Thoughtful, caring and professional, they have looked after me and my dogs for over twelve years. I know that I am assured of...
From puppy to end of life care, the staff at Cibyn Vets deliver the best. Thoughtful, caring and professional, they have looked after me and my dogs for over twelve years. I know that I am assured of a friendly welcome whether it be a routine visit, on-going condition, or a real emergency.
Dominic Masters
4 Jan 2016
REPORT
My dog had cancer on her liver which is almost always fatal, but these guys saved her. Amazingly she is still alive two years later. Then she had a torn cruciate which with their advice and meds is ma...
My dog had cancer on her liver which is almost always fatal, but these guys saved her. Amazingly she is still alive two years later. Then she had a torn cruciate which with their advice and meds is managing to heal WITHOUT an operation! Fantastic service and Caramel and I are truly grateful. They now look after Tina, Sammy and Pacino too. Lovely friendly staff too who always raise a smile.
Derek Humphreys
6 Oct 2014
REPORT
When we needed help on Bank Holiday Sunday after our assistance dog Olga was bitten by a snake, we got the help that we needed off Kez. She really turned up trumps for us, she was very caring and sym...
When we needed help on Bank Holiday Sunday after our assistance dog Olga was bitten by a snake, we got the help that we needed off Kez. She really turned up trumps for us, she was very caring and sympathetic, she pulled Olga through, and for that I will be forever grateful, thank you Kez from Joan myself and Olga, you are a 5 star star.
Photo Gallery
Book an Appointment
Online booking unavailable
Please call
01286 673026
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
08:30AM-12:30PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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Cibyn Veterinary Clinic
Caernarfon, Gwynedd
Book an Appointment
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General Info
We have now expanded to employ over 20 people;
9 vets,
7 qualified nurses
4 receptionists
2 groomers
We provide 24 hour out of hours emergency cover all through the year.
We have excellent surgical and diagnostic facilities at the clinic;
digital X Ray machine
ultrasound machine
in-house blood analysers and
much more.
Our vets have wide and varied interests:
Jill Hubbard= Certificate in Ophthalmology
Ceri Gruffudd Jones = Certificate in Small Animal Medicine.
Anna Hill = studying for her ophthalmology certificate
Michal Szulc = studying for his Surgical Certificate
Our Nurses can offer:
Dental Advice = Kathy Whitford
Bereavement Support = Selina Williams
Rabbit Awareness = Selina Williams
9 vets,
7 qualified nurses
4 receptionists
2 groomers
We provide 24 hour out of hours emergency cover all through the year.
We have excellent surgical and diagnostic facilities at the clinic;
digital X Ray machine
ultrasound machine
in-house blood analysers and
much more.
Our vets have wide and varied interests:
Jill Hubbard= Certificate in Ophthalmology
Ceri Gruffudd Jones = Certificate in Small Animal Medicine.
Anna Hill = studying for her ophthalmology certificate
Michal Szulc = studying for his Surgical Certificate
Our Nurses can offer:
Dental Advice = Kathy Whitford
Bereavement Support = Selina Williams
Rabbit Awareness = Selina Williams
Business Hours
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
08:30AM-12:30PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Ceri Gruffudd
Veterinarian
Anna-Katrine Hill
Veterinarian
Llinos Evans
Veterinarian
Michaela Heyes
Veterinarian
Gillian Hubbard
Veterinarian
Michal Szulc
Veterinarian
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Sam Mawer
3 Aug 2022
I've yet to get to your practice but I just wanted to say thank you to Frances for the help, support and cheerfulness in the emails we have exchanged. We needed to arrange an appointment for our new p...
I've yet to get to your practice but I just wanted to say thank you to Frances for the help, support and cheerfulness in the emails we have exchanged. We needed to arrange an appointment for our new puppy whilst staying at my brother's and the response has been great. My brother said you were brilliant and he is absolutely right! Looking forward to meeting you in person Frances! Thanks again, Sam and Puppy Malcolm.
Jennie roberts
8 Mar 2021
We travel a little out of our way to get here, rather than visit the local vet. But it’s SO WORTH IT. The staff are all excellent and the love they have for the animals they treat is so clear. They ha...
We travel a little out of our way to get here, rather than visit the local vet. But it’s SO WORTH IT. The staff are all excellent and the love they have for the animals they treat is so clear. They have time for each of their patience, and go above and beyond to discuss the pets treatment plans with their owners. I really can’t recommend them enough! Thank you for doing such an excellent job.
Hilary Temperley
17 Jul 2018
Whilst on holiday in the area last week, we took our labrador to Cibyn Clinic early Friday morning as an emergency case and are so grateful to the team, particularly to Ceri and Pablo who gave her suc...
Whilst on holiday in the area last week, we took our labrador to Cibyn Clinic early Friday morning as an emergency case and are so grateful to the team, particularly to Ceri and Pablo who gave her such wonderful care and saved her life. We are now back home in North East England and pleased to say our dog Jenna is making good progress. Excellent care and communication. Many thanks and muchas gracias.
Jane Scott
30 Jun 2018
The staff are very committed to the care and wellbeing of all the animals that come into the practice, clean and tidy reception area and a nice smile and greeting when I go in, I wouldn't take my anim...
The staff are very committed to the care and wellbeing of all the animals that come into the practice, clean and tidy reception area and a nice smile and greeting when I go in, I wouldn't take my animals anywhere else.
Fiona Griffiths
12 Jun 2018
Vets and staff are excellent. Beautifully clean reception and consulting rooms. Wouldn't go anywhere else
Julie Evans
17 May 2018
Highly recommended A1+++ Service.
Lovely welcome. Made to feel welcome as soon as we walked in. We were quite anxious and worrying about our dog...but they put us at ease and explained everything in d...
Highly recommended A1+++ Service.
Lovely welcome. Made to feel welcome as soon as we walked in. We were quite anxious and worrying about our dog...but they put us at ease and explained everything in detail to us...and gave us options to choose from. Thank you so much :)
Juliet Greenwood
2 May 2018
Excellent. Always friendly and supportive, and I feel I can ask any questions and my decisions are supported and respected. They recently helped my dog recover from a serious injury, with great moral ...
Excellent. Always friendly and supportive, and I feel I can ask any questions and my decisions are supported and respected. They recently helped my dog recover from a serious injury, with great moral as well as practical support. I can't praise them highly enough.
Alison T
28 Apr 2018
Easy to access, easy parking, no steps. Staff very helpful & friendly. Everyone lovely with your pets. No matter what the problem everyone works very hard to make sure your animal family are happy, he...
Easy to access, easy parking, no steps. Staff very helpful & friendly. Everyone lovely with your pets. No matter what the problem everyone works very hard to make sure your animal family are happy, healthy and looked after well if they have to stay in for treatment.
Mark Owen
28 Apr 2018
Great place to take your little, and big animals to be taken care of. Saved our little hamy few times now..Can't thank them enough!
John Davies
27 Apr 2018
Took a new puppy to have a simple health check last summer.
The vet(Ceri?) asked how much I paid for the puppy and then laughed and told me that the puppy was a bad example of the breed and that the ...
Took a new puppy to have a simple health check last summer.
The vet(Ceri?) asked how much I paid for the puppy and then laughed and told me that the puppy was a bad example of the breed and that the seller took me for a ride. I thought this was quite unprofessional and rather insulting.
We've now decided to make the extra 30 minute drive to Deufor in Y Ffor and they've been magnificent.
It's a shame as the desk staff in Cibyn were lovely.
fiona Owens
11 Apr 2018
Excellent support for my older dog with her needs and especially supportive of a recent emergency-they saved my dog's life. The best in the area-we travel to attend this clinic. Thank you for all yo...
Excellent support for my older dog with her needs and especially supportive of a recent emergency-they saved my dog's life. The best in the area-we travel to attend this clinic. Thank you for all your help.
Simon Hughes
21 Sep 2017
Fantastic, friendly, knowledgeable staff who always put the animals interest first. Modern Facilities, Large car park with disabled spaces & easy access, they also have Dog Grooming. Have been taking ...
Fantastic, friendly, knowledgeable staff who always put the animals interest first. Modern Facilities, Large car park with disabled spaces & easy access, they also have Dog Grooming. Have been taking my Dogs there for years never had anything but the highest standards of service and care truly a 5 Star practice.
Ash Kitty
28 May 2017
Extremely rude people only care about the money and not the pet. Avoid at all costs.
tarrah killin
15 May 2017
When I took my 4 week old kitten Mycroft to them on a Sunday evening the first thing they asked while holding my dying kitten was "can you afford this?" Like them making money was more important that ...
When I took my 4 week old kitten Mycroft to them on a Sunday evening the first thing they asked while holding my dying kitten was "can you afford this?" Like them making money was more important that the life of my poor baby!
They kept asking what I had done to him too! When he passed away an hour later I asked for an autopsy. It turned out he had an enormous stomach ulcer which is what killed him, and they were kind enough afterwards, but I can never get over their asking about money before asking about that poor boy.
Sarah Jane Garrathy
26 Apr 2017
Can not fault the staff at Cibyn vets, they where wonderful when my dog had a tumour from it being diagnosed to when it was removed he will have to go back for check up but I feel he in save hands whi...
Can not fault the staff at Cibyn vets, they where wonderful when my dog had a tumour from it being diagnosed to when it was removed he will have to go back for check up but I feel he in save hands which in my eyes is huge we treat our animals like family and that is exactly what the staff did when he was in their care.
Sioned Jones
19 Feb 2017
Big thanks to the staff who helped out wih cassie this morning. She really is a cat with nine lives. Especiall as she tried o escpe in the ar park. She is much happier now andd the swellig in her l...
Big thanks to the staff who helped out wih cassie this morning. She really is a cat with nine lives. Especiall as she tried o escpe in the ar park. She is much happier now andd the swellig in her leg has gone down a lot.
Julie Griffiths
9 Feb 2017
Very disappointed when I took my cat to be put to sleep. Was taken through to the bereavement room to wait for the vet, when the elderly white haired nurse came rushing through with a chip and pin mac...
Very disappointed when I took my cat to be put to sleep. Was taken through to the bereavement room to wait for the vet, when the elderly white haired nurse came rushing through with a chip and pin machine asking how I was going to pay! I had used these vets for a number of years but was disgusted by her lack of compassion
Heledd Mair
4 Feb 2017
Very glad they exist, they're there when we need help. When it was time for my cat to go to sleep, i was able to call them and get an immediate emergency appointment to have her put to sleep peacefull...
Very glad they exist, they're there when we need help. When it was time for my cat to go to sleep, i was able to call them and get an immediate emergency appointment to have her put to sleep peacefully. Was also able to pay for the appointment a couple of days later, and could come straight home on the night she passed. Staff are very kind, compassionate, and gentle.
Morwenna Hext Howe
2 Feb 2017
Anna has been wonderful with my Labrador Zino who has ingrowing eyelashes on one eye. In response to her assessment yesterday I have added Zino to the Practice Plan. I travel 45minutes to get to Cibyn...
Anna has been wonderful with my Labrador Zino who has ingrowing eyelashes on one eye. In response to her assessment yesterday I have added Zino to the Practice Plan. I travel 45minutes to get to Cibyn and do this gladly for such great service. I have every confidence in the professionalism of the vets in the practice. And they are very caring of their human as well as animal customers! Thank you to all of you. Morwenna
Rob Ferguson
29 Dec 2016
Got a voucher from the RSPCA to take a stray cat in to have a clump of mattrd fur removed and to get her spsyed and the vet refused to do anything in case it upset a mythical blind old lady. We were t...
Got a voucher from the RSPCA to take a stray cat in to have a clump of mattrd fur removed and to get her spsyed and the vet refused to do anything in case it upset a mythical blind old lady. We were told to bring it back a week later so they could do abloodtest for60 we had told them we had seen the cat in our garden since summer and feeding it for two months
Simon Pendar-Hughes
15 Dec 2016
Fantastic staff, careing & professional. Highly recommended.
Cynabal
15 Dec 2016
Fantastic staff, careing & professional. Highly recommended.
Owain Hughes
26 Nov 2016
Very professional and helpful staff, staff were very patient while our Shibas had their eye tests. Well worth our traveling time from Wrexham for a top service
Jenny King
19 Sep 2016
All the staff were wonderful when we had to bring Pip our springer spaniel in. We were on holiday in the area when she was bitten by an adder. They made a very upsetting experience easier for us and m...
All the staff were wonderful when we had to bring Pip our springer spaniel in. We were on holiday in the area when she was bitten by an adder. They made a very upsetting experience easier for us and more importantly Pip has made a full recovery :)
Bethan Hughes
18 Sep 2016
Have used Cibyn Vets for many years following recomendations from friends and family. I recently took my new cat Luna to the practice for boosters and general check up. I signed up for the pet health ...
Have used Cibyn Vets for many years following recomendations from friends and family. I recently took my new cat Luna to the practice for boosters and general check up. I signed up for the pet health club wich means it's easy to budget routine healthchecks and treatments. You can see all the staff geniuenly care about animals
Simon Cadwell
9 Sep 2016
Great vets supper friendly staff great pace to take your pets well recommend
Rhian Stanley
8 Sep 2016
Thank you for the care and dedication for over 25 years. Yesterday was another devastating day for us, made bearable only by the vets kindness ans compassion.
Linda Charlton
29 Apr 2016
Thank you all so much for taking such good care of Finn - and of me!! Everyone has been so kind and helpful, and special thanks to Kes in particular for spotting what was wrong and dealing with it so...
Thank you all so much for taking such good care of Finn - and of me!! Everyone has been so kind and helpful, and special thanks to Kes in particular for spotting what was wrong and dealing with it so quickly, and to Michal for speedy and skilful surgery. Can't thank you enough
Gwen Macnair
19 Feb 2016
It was necessary for our much loved dog to be put to sleep at the end of last year, then more recently a dear old cat. The staff could not have been more caring in dealing with our pets and with thei...
It was necessary for our much loved dog to be put to sleep at the end of last year, then more recently a dear old cat. The staff could not have been more caring in dealing with our pets and with their grieving humans.
Matt Breakwell
6 Feb 2016
Wonderful people. We had an emergency appointment when our very spoilt partially sighted cocker spaniel Barney bit his tongue whilst we were visiting Caernarfon. Ffion and Llinos were absolutely lovel...
Wonderful people. We had an emergency appointment when our very spoilt partially sighted cocker spaniel Barney bit his tongue whilst we were visiting Caernarfon. Ffion and Llinos were absolutely lovely and we couldn't have been in better hands. After a general anaesthetic, stitches and an overnight stay Barney looked quite apathetic about coming home. Couldn't recommend them enough - many thanks!
Jennifer Lewis
28 Jan 2016
Have come to the vet for several years. I was going to a different vet at first but that vet was more interested in making money and no customer service, Cibyn Vets is so different, they are caring, a...
Have come to the vet for several years. I was going to a different vet at first but that vet was more interested in making money and no customer service, Cibyn Vets is so different, they are caring, accommodating and professional. My dog has just come back home from an operation with a personal typed out care plan. Receptionists were friendly. Even though we live quite a distance away I would always go here to Cibyn Vets. Great!!!
richard jones
22 Jan 2016
We have a 10 year old beautiful dog who was diagnosed with diabetes 18 months ago . The vets were all fantastic and helped us get used to administrating insulin twice a day . Nell is now perfectly hea...
We have a 10 year old beautiful dog who was diagnosed with diabetes 18 months ago . The vets were all fantastic and helped us get used to administrating insulin twice a day . Nell is now perfectly healthy and with the continuous support we get from the vets we are all enjoying life to its fullest .
The staff are more like friends you can always pick up the phone for advice knowing there is a friendly voice always ready to help .
Nicky Ripper
17 Jan 2016
From puppy to end of life care, the staff at Cibyn Vets deliver the best. Thoughtful, caring and professional, they have looked after me and my dogs for over twelve years. I know that I am assured of...
From puppy to end of life care, the staff at Cibyn Vets deliver the best. Thoughtful, caring and professional, they have looked after me and my dogs for over twelve years. I know that I am assured of a friendly welcome whether it be a routine visit, on-going condition, or a real emergency.
Dominic Masters
4 Jan 2016
My dog had cancer on her liver which is almost always fatal, but these guys saved her. Amazingly she is still alive two years later. Then she had a torn cruciate which with their advice and meds is ma...
My dog had cancer on her liver which is almost always fatal, but these guys saved her. Amazingly she is still alive two years later. Then she had a torn cruciate which with their advice and meds is managing to heal WITHOUT an operation! Fantastic service and Caramel and I are truly grateful. They now look after Tina, Sammy and Pacino too. Lovely friendly staff too who always raise a smile.
Derek Humphreys
6 Oct 2014
When we needed help on Bank Holiday Sunday after our assistance dog Olga was bitten by a snake, we got the help that we needed off Kez. She really turned up trumps for us, she was very caring and sym...
When we needed help on Bank Holiday Sunday after our assistance dog Olga was bitten by a snake, we got the help that we needed off Kez. She really turned up trumps for us, she was very caring and sympathetic, she pulled Olga through, and for that I will be forever grateful, thank you Kez from Joan myself and Olga, you are a 5 star star.
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