Disgusting service for our cockapoo who we had neutered at the barn. When we picked up our cockapoo I noticed he had feaces around his fur around his bottom, I thought it was annoying the vets hadn’t mentioned it when I picked him up, but these things happen and would clean it when home! However after lifting my dog back out of the car once home my car seats were covered in feaces. My dog was also trying to get rid of the feaces from his fur - clearly stressed out. I lifted his tail and it was disgusting - the feaces had clearly been there for a substantial amount of time and was matted with clumps in his tail and all over his backside. When I rang the vets to explain that I was not pleased with how my dog had been left a locum rang me who insisted that my dog had not been to the toilet whilst at the barn! The feaces were caked in the puppies fur and there is no way nobody working there did not notice -and if they didn’t notice that the puppy had been to the toilet whilst in their care I have a larger concern about how the barn look after animals in general. I understand these things happen but the reaction of the staff when I raised a concern was disgusting service and I have no confidence that this would not happen again. Read Less

Disgusting service for our cockapoo who we had neutered at the barn. When we picked up our cockapoo I noticed he had feaces around his fur around his bottom, I thought it was annoying the vets hadn't mentioned it when I picked him up, but these things happen and would clean it when home! However after lifting my dog back out of the car once home my car seats were covered in feaces. My dog was also trying to get rid of the feaces from his fur - clearly stressed out. I lifted his tail and it was disgusting - the feaces had clearly been there for a substantial amount of time and was matted with clumps in his tail and all over his backside. When I rang the vets to explain that I was not pleased with how my dog had been left a locum rang me who insisted that my dog had not been to the toilet whilst at the barn! The feaces were caked in the puppies fur and there is no way nobody working there did not notice -and if they didn't notice that the puppy had been to the toilet whilst in their care I have a larger concern about how the barn look after animals in general. I understand these things happen but the reaction of the staff when I raised a concern was disgusting service and I have no confidence that this would not happen again. Read Less

Recently moved to the area and had to book the cat in for surgery to remove one tooth. Receptionist provided detailed advice over the phone on what the likely cost may be (referring to recent work which had been done, showing the regularity of their surgeries) and was most helpful. I booked an appointment with surgery on the same day and was very pleased with the service. Whilst registering my cat over the phone prior to the appointment they made sure to collect all the details of the past vets who have dealt with him to ensure they have all his accurate records and history (a service amazingly not supplied by all vet practices!). Cat coped with the surgery well, receptionists informative on the post surgery call and on collection. Follow-up appointment was also included in the price of surgery and, whilst the cat wasn't pleased to be back, the vet handled him quickly but thoroughly to minimise stress. She was also knowledgeable on the cats notes, despite not being the vet I saw on initial consultation. Good service and will be using them as my main vets in future. Read Less

Well known with the public in surrounding areas, The Barn vets are most liked by pet owners. It's quite easy to get appointments, the staff are polite and caring. If your dog needs an urgent walk, there's a lawn for you (and even the doggy bag). The waiting areas for dogs and cats are segregated to keep noise and agitation lower. Appointments usually are kept on time, the doctors are great, my pets never are afraid of then. They know their business. They can do larger procedures too. So, needs of surrounding areas are well served. Read Less

What a fantastic place, with a great atmosphere and happy staff. We first took our 8 week old puppy to a weekly in-house puppy class and was one of the best things we have done. Also, a few weeks ago we had her spade; they did such a good job! She was back to herself in no time. They are really confident in what they are doing and incredibly reassuring. Read Less

Thank you sooooo much to the guys from the barn. My train was late to get back to Basingstoke by an hour so phoned them up and said I would be 10 minutes late and they said yeah that was fine. Ended up being 15 minutes late but they were fine with it and great with my pet and gave me confidence in their diagnosis. Thanks again and it's a well deserved 5 star. Read Less