Companion Care Portsmouth operates as an established veterinary practice situated in Portsmouth which delivers services to pets belonging to pet owners throughout Portsmouth and Greater Hampshire. The clinic stands as a reliable healthcare provider dedicated to animal welfare that delivers preventive services, regular examinations, and stage-specific medical treatments throughout a pet's life. A variety of veterinary services are available at the clinic, which includes vaccinations along with preventive care and dental treatments for both dogs and cats. Companion Care Portsmouth serves as a trusted resource for pet owners who seek support in early diagnosis and long-term treatment planning while relying on the team to manage everything from basic vaccinations to intricate medical procedures. The team at Companion Care Portsmouth focuses intensely on pet health maintenance by delivering educational resources alongside routine examinations and tailored healthcare strategies. They work to minimize stress during veterinary visits through their efforts in both microchipping services and pet wellness discussions. Numerous clients value the team's openness combined with their capacity to present options in simple language. Residents of Portsmouth and adjacent Hampshire neighborhoods continue to find Companion Care Portsmouth a trustworthy provider for all their veterinary needs. Pet owners find the location accessible for weekday appointments while the clinic's skilled staff maintains a reputation for collaborating with pet parents to provide consistent care. Through sustained investment in pet health and diagnostics programs, Companion Care Portsmouth maintains its commitment to supporting regional animal well-being.
The best vets EVER - Anthony and Mackie are amazing and I have been going here for 20+ years now
halat Yad
11 Apr 2018
REPORT
Really good place to take care of your pet .but they are a bit expnsive otherwise really good customer service
JessiStorm
16 Mar 2018
REPORT
The staff are always so friendly and helpful no matter the reason for being there. Last night I came home and my rabbit was poorly. Called the vets straight up, the receptionist was lovely and reassur... Read More
The staff are always so friendly and helpful no matter the reason for being there. Last night I came home and my rabbit was poorly. Called the vets straight up, the receptionist was lovely and reassuring, and booked us in for an appointment for 20 mins later. We got her straight there, she was seen almost immediately. The vet explained everything clearly, gave her some pain relief and us some medicine for her. She told us how to administer the medication as we were clueless, and we booked her straight in for a follow up appointment. We already have a much happier bunny and by extension a much happier household! Thanks to the Companion Care team for being so efficient and professional! Read Less
Sarah Hocking
8 Mar 2018
REPORT
I'm so glad I chose Companion Care as the practise for my dogs. The receptionists are very friendly & helpful & our vet has no problem putting my dogs at ease & making them feel comfortable. I trust w... Read More
I'm so glad I chose Companion Care as the practise for my dogs. The receptionists are very friendly & helpful & our vet has no problem putting my dogs at ease & making them feel comfortable. I trust what our vet tells me & unlike our previous practise I've never felt that they're just trying to make a bit extra money out of us. I would highly recommend Conpanion Care to anyone. Read Less
Oravecz Susan
28 Feb 2018
REPORT
Just by looking at my puppy they diagnosed my dog with a disease that can only be diagnosed after radiography. I got an estimate for the sugery costs BEFORE they would have looked at an appointment fo... Read More
Just by looking at my puppy they diagnosed my dog with a disease that can only be diagnosed after radiography. I got an estimate for the sugery costs BEFORE they would have looked at an appointment for radiography. I had my little one checked out with another vet who conducted a thorough examination and found what the problem was - not even close. The little one does not need a surgery, not even a radiography, and guess what, he DOES NOT EVEN NEED TREATMENT, but Companion would have happily opened up a healthy 8 month old puppy just to get the payment. I will never ever take my dog to this surgery again. Read Less
Kim Grist
6 May 2017
REPORT
My complaint is aimed at the cost of a written prescription. I always buy flea product online because 27 versus 60 odd for 6 pipettes is no contest. Why then, am I charged a whopping 12 for a prescrip... Read More
My complaint is aimed at the cost of a written prescription. I always buy flea product online because 27 versus 60 odd for 6 pipettes is no contest. Why then, am I charged a whopping 12 for a prescription?
In the last few years I have seen this go from free of charge, to a fairly modest 6 to this massive hike.
Just a piece of paper which used to be put in an envelope but dont even do that anymore. I am still saving money online even with the charge but that doesn't make it ok.
Sorry, I just feel ripped off. Not right. Read Less
sar 1955
20 Mar 2017
REPORT
We always take our cat here. We did so originally as it's the nearest veterinary practice to us, but we continue to use it as the vets are very caring, all treatment options are explained fully and de... Read More
We always take our cat here. We did so originally as it's the nearest veterinary practice to us, but we continue to use it as the vets are very caring, all treatment options are explained fully and despite other comments, we have found that expensive products aren't pushed onto us. Read Less
Jo Mitchell
27 Jul 2016
REPORT
This veterinary practice is ripping customers off by charging hefty fees for medicines/ products you can buy for a fraction of the price online. I purchased a flea treatment for the house called Indor... Read More
This veterinary practice is ripping customers off by charging hefty fees for medicines/ products you can buy for a fraction of the price online. I purchased a flea treatment for the house called Indorex, from them for 25 and was led to believe this was a treatment only available from the vets. I have since seen the exact same product for 12 at Tesco and 8 at pet supermarket. When I asked for my money back they declined. I should have been a bit more Internet savvy and known better. However, I feel sorry for perhaps more elderly people who may not be as internet savvy and are being ripped off. Such a shame. I have to say that the reception staff are excellent and the girl that was in training and dealt with my complaint was excellent. It's the greedy owners that should have been dealing with the complaint as they are the ones reaping the rewards for overcharging unsuspecting customers. Read Less
terry bryant
25 Jan 2016
REPORT
I wouldn't take my dog anywhere else. Very professional , slightly expensive but you get what you pay for. I've been using this surgery for almost 18 years and not had a problem yet.
David Bowes
9 Jan 2016
REPORT
Consistent and friendly, open long hours, can always get an appointment
Susan LLOYD
3 Jan 2016
REPORT
great service, especially when my dog had a really bad ear infection which necessitated taking the ear canal out.
Mike D
22 Oct 2015
REPORT
Awful service. Don't use this Vet franchise. Anywhere.
I'm sure one or two of them must care about the animals - why would they have chosen that profession otherwise? But their human care is non-exis... Read More
Awful service. Don't use this Vet franchise. Anywhere.
I'm sure one or two of them must care about the animals - why would they have chosen that profession otherwise? But their human care is non-existent.
Receptionists are curt to the point of being rude and clearly have little training or support from their superiors, giving them no autonomy to make decisions or use initiative.
Our dog, whom has been registered at this Vet for years was recently injured so we took him to a near branch of Companion Care (NOT this Portsmouth one) as it was closer and the dog was bleeding heavily. The other branch patched him up poorly but promptly. When we took him down to this Portsmouth branch to ask them to re-apply dressings which had been hastily applied elsewhere as they had sloughed off overnight, these guys wanted to charge for the same treatment, stating 'he wasn't treated by us yesterday so we have to charge from the beginning.'
We only needed a bandage checking and re-applying.
EVEN AFTER the other branch had contacted them and asked them to re-bandage as a gesture of goodwill between industry colleagues, CC Portsmouth refused to do so without charging a further consultation fee.
So you have one branch who can't bandage a Dog's leg effectively another who will not act with compassion (nor common courtesy). Small Claims Court ensues.
It's a no from me, Simon. Read Less
Angie Coombes
5 Feb 2014
REPORT
I have been using Companion Care for 15 years and would not go anywhere else. I have ex battery hens and there is always a vet there with expert knowledge. They know how important my hens are to me as... Read More
I have been using Companion Care for 15 years and would not go anywhere else. I have ex battery hens and there is always a vet there with expert knowledge. They know how important my hens are to me as well as all my other animals. The receptionists are fantastic and friendly.
I cannot fault this practice. Read Less
Gemma Potts
1 Feb 2013
REPORT
I have found Companion Care brilliant especially Vera and Anthony. The reception staff are friendly and helpful. My dog absolutely loves going there, but I think that's mainly because he likes going a... Read More
I have found Companion Care brilliant especially Vera and Anthony. The reception staff are friendly and helpful. My dog absolutely loves going there, but I think that's mainly because he likes going around the store. However it's great to be able to take my dog to the vets and he enjoys himself! I would highly recommend them.Read Less
Companion Care Portsmouth operates as an established veterinary practice situated in Portsmouth which delivers services to pets belonging to pet owners throughout Portsmouth and Greater Hampshire. The clinic stands as a reliable healthcare provider dedicated to animal welfare that delivers preventive services, regular examinations, and stage-specific medical treatments throughout a pet's life. A variety of veterinary services are available at the clinic, which includes vaccinations along with preventive care and dental treatments for both dogs and cats. Companion Care Portsmouth serves as a trusted resource for pet owners who seek support in early diagnosis and long-term treatment planning while relying on the team to manage everything from basic vaccinations to intricate medical procedures. The team at Companion Care Portsmouth focuses intensely on pet health maintenance by delivering educational resources alongside routine examinations and tailored healthcare strategies. They work to minimize stress during veterinary visits through their efforts in both microchipping services and pet wellness discussions. Numerous clients value the team's openness combined with their capacity to present options in simple language. Residents of Portsmouth and adjacent Hampshire neighborhoods continue to find Companion Care Portsmouth a trustworthy provider for all their veterinary needs. Pet owners find the location accessible for weekday appointments while the clinic's skilled staff maintains a reputation for collaborating with pet parents to provide consistent care. Through sustained investment in pet health and diagnostics programs, Companion Care Portsmouth maintains its commitment to supporting regional animal well-being.
The best vets EVER - Anthony and Mackie are amazing and I have been going here for 20+ years now
halat Yad
11 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Really good place to take care of your pet .but they are a bit expnsive otherwise really good customer service
JessiStorm
16 Mar 2018
REPORT
☆☆☆☆☆
REPORT
The staff are always so friendly and helpful no matter the reason for being there. Last night I came home and my rabbit was poorly. Called the vets straight up, the receptionist was lovely and reassur... Read More
The staff are always so friendly and helpful no matter the reason for being there. Last night I came home and my rabbit was poorly. Called the vets straight up, the receptionist was lovely and reassuring, and booked us in for an appointment for 20 mins later. We got her straight there, she was seen almost immediately. The vet explained everything clearly, gave her some pain relief and us some medicine for her. She told us how to administer the medication as we were clueless, and we booked her straight in for a follow up appointment. We already have a much happier bunny and by extension a much happier household! Thanks to the Companion Care team for being so efficient and professional! Read Less
Sarah Hocking
8 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I'm so glad I chose Companion Care as the practise for my dogs. The receptionists are very friendly & helpful & our vet has no problem putting my dogs at ease & making them feel comfortable. I trust w... Read More
I'm so glad I chose Companion Care as the practise for my dogs. The receptionists are very friendly & helpful & our vet has no problem putting my dogs at ease & making them feel comfortable. I trust what our vet tells me & unlike our previous practise I've never felt that they're just trying to make a bit extra money out of us. I would highly recommend Conpanion Care to anyone. Read Less
Oravecz Susan
28 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Just by looking at my puppy they diagnosed my dog with a disease that can only be diagnosed after radiography. I got an estimate for the sugery costs BEFORE they would have looked at an appointment fo... Read More
Just by looking at my puppy they diagnosed my dog with a disease that can only be diagnosed after radiography. I got an estimate for the sugery costs BEFORE they would have looked at an appointment for radiography. I had my little one checked out with another vet who conducted a thorough examination and found what the problem was - not even close. The little one does not need a surgery, not even a radiography, and guess what, he DOES NOT EVEN NEED TREATMENT, but Companion would have happily opened up a healthy 8 month old puppy just to get the payment. I will never ever take my dog to this surgery again. Read Less
Kim Grist
6 May 2017
REPORT
☆☆☆☆☆
REPORT
My complaint is aimed at the cost of a written prescription. I always buy flea product online because 27 versus 60 odd for 6 pipettes is no contest. Why then, am I charged a whopping 12 for a prescrip... Read More
My complaint is aimed at the cost of a written prescription. I always buy flea product online because 27 versus 60 odd for 6 pipettes is no contest. Why then, am I charged a whopping 12 for a prescription?
In the last few years I have seen this go from free of charge, to a fairly modest 6 to this massive hike.
Just a piece of paper which used to be put in an envelope but dont even do that anymore. I am still saving money online even with the charge but that doesn't make it ok.
Sorry, I just feel ripped off. Not right. Read Less
sar 1955
20 Mar 2017
REPORT
☆☆☆☆☆
REPORT
We always take our cat here. We did so originally as it's the nearest veterinary practice to us, but we continue to use it as the vets are very caring, all treatment options are explained fully and de... Read More
We always take our cat here. We did so originally as it's the nearest veterinary practice to us, but we continue to use it as the vets are very caring, all treatment options are explained fully and despite other comments, we have found that expensive products aren't pushed onto us. Read Less
Jo Mitchell
27 Jul 2016
REPORT
☆☆☆☆☆
REPORT
This veterinary practice is ripping customers off by charging hefty fees for medicines/ products you can buy for a fraction of the price online. I purchased a flea treatment for the house called Indor... Read More
This veterinary practice is ripping customers off by charging hefty fees for medicines/ products you can buy for a fraction of the price online. I purchased a flea treatment for the house called Indorex, from them for 25 and was led to believe this was a treatment only available from the vets. I have since seen the exact same product for 12 at Tesco and 8 at pet supermarket. When I asked for my money back they declined. I should have been a bit more Internet savvy and known better. However, I feel sorry for perhaps more elderly people who may not be as internet savvy and are being ripped off. Such a shame. I have to say that the reception staff are excellent and the girl that was in training and dealt with my complaint was excellent. It's the greedy owners that should have been dealing with the complaint as they are the ones reaping the rewards for overcharging unsuspecting customers. Read Less
terry bryant
25 Jan 2016
REPORT
☆☆☆☆☆
REPORT
I wouldn't take my dog anywhere else. Very professional , slightly expensive but you get what you pay for. I've been using this surgery for almost 18 years and not had a problem yet.
David Bowes
9 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Consistent and friendly, open long hours, can always get an appointment
Susan LLOYD
3 Jan 2016
REPORT
☆☆☆☆☆
REPORT
great service, especially when my dog had a really bad ear infection which necessitated taking the ear canal out.
Mike D
22 Oct 2015
REPORT
☆☆☆☆☆
REPORT
Awful service. Don't use this Vet franchise. Anywhere.
I'm sure one or two of them must care about the animals - why would they have chosen that profession otherwise? But their human care is non-exis... Read More
Awful service. Don't use this Vet franchise. Anywhere.
I'm sure one or two of them must care about the animals - why would they have chosen that profession otherwise? But their human care is non-existent.
Receptionists are curt to the point of being rude and clearly have little training or support from their superiors, giving them no autonomy to make decisions or use initiative.
Our dog, whom has been registered at this Vet for years was recently injured so we took him to a near branch of Companion Care (NOT this Portsmouth one) as it was closer and the dog was bleeding heavily. The other branch patched him up poorly but promptly. When we took him down to this Portsmouth branch to ask them to re-apply dressings which had been hastily applied elsewhere as they had sloughed off overnight, these guys wanted to charge for the same treatment, stating 'he wasn't treated by us yesterday so we have to charge from the beginning.'
We only needed a bandage checking and re-applying.
EVEN AFTER the other branch had contacted them and asked them to re-bandage as a gesture of goodwill between industry colleagues, CC Portsmouth refused to do so without charging a further consultation fee.
So you have one branch who can't bandage a Dog's leg effectively another who will not act with compassion (nor common courtesy). Small Claims Court ensues.
It's a no from me, Simon. Read Less
Angie Coombes
5 Feb 2014
REPORT
☆☆☆☆☆
REPORT
I have been using Companion Care for 15 years and would not go anywhere else. I have ex battery hens and there is always a vet there with expert knowledge. They know how important my hens are to me as... Read More
I have been using Companion Care for 15 years and would not go anywhere else. I have ex battery hens and there is always a vet there with expert knowledge. They know how important my hens are to me as well as all my other animals. The receptionists are fantastic and friendly.
I cannot fault this practice. Read Less
Gemma Potts
1 Feb 2013
REPORT
☆☆☆☆☆
REPORT
I have found Companion Care brilliant especially Vera and Anthony. The reception staff are friendly and helpful. My dog absolutely loves going there, but I think that's mainly because he likes going a... Read More
I have found Companion Care brilliant especially Vera and Anthony. The reception staff are friendly and helpful. My dog absolutely loves going there, but I think that's mainly because he likes going around the store. However it's great to be able to take my dog to the vets and he enjoys himself! I would highly recommend them.Read Less