Had my appointment canceled at 5pm 2nite for tomorrow not even 24 hours notice. and staff at the vets on the telephone not even that bothered about the inconvenience of letting us down at the last minute plus the cost of losing three days pay between my wife and i. Let alone the fact that our dog is going to have to suffer even longer Will not be recommending this specialist or the vets. Read Less

My little dog was referred for spinal surgery. Everyone was really kind and caring and very tolerant of my high maintenance dog mummy anxiety. I really trusted from the start they were making decisions based on Dobbies well-being rather than profit. He is doing brilliantly post op. Thanks so much X Read Less

Am very disappointed to learn you have discussed my private account details with a third party, without my authority, which breaks data protection laws. Can a representative please send through a copy of your data protection policy for review. This has added trauma while my dogs life hangs in the balance. Is an embarrassment to the highly trained professionals at SCVS. Should their handling of my case result in the death of my dog. Further action will be taken. In light of this matter I cannot recommend this vets. Read Less

I would like to say a massive thank you to Andrew Gardiner Physiotherapist, my dog Amber could not walk or even bear her own weight, and with great compassion, knowledge and incredible empathy backed up with the Hydrotherapy team of Lauren, Sarah and Tanya, working together after some weeks we went from a dog that could not stand , back to a normal dog, I could not question the knowledge, warmth when I faltered and always a kind and comfortable way of handling Amber. I have experienced many animal professionals and this team not once but always week after week went above and beyond. Thank you from Amber and the Walker Family Read Less

All staff came across as highly professional and I was very happy with the service until after the surgery. I was fairly disgusted that the price you pay doesn’t include any aftercare after the first 24hrs - so any check ups thereafter are charged as consultations (as if you could chose not to return for follow ups after major surgery) I was a little disappointed by the vague information given to me at discharge and the confusion with my final bill which was fairly stressful. Sorry scvs, I wanted to leave a good review but I haven’t come away feeling like I’ve had the exceptional service I’ve paid for (or will pay for when we decide how much I owe) Read Less

Brilliant. All staff very friendly. Francesca (vet) looked after our sweet springer spaniel Jazz extremely well and showed both great knowledge and compassion. Jazz had a stroke and is recovering well. Thank you so much! Read Less

Absolutely outstanding service. Our collie had a spinal injury whilst chasing a ball and SCVS were able to see us same day, for an MRI if required. With excellent demonstration of skill and expertise our neurologist discussed the possible diagnosis with us and instead of straight to MRI we agreed to let them keep her a few nights to assess her progress. We were able to contact any time of day/night for an update and received a daily update anyway by phone call. Some vets may have gone the MRI but in our case it wasn’t necessary and she is making a great recovery. Would highly recommend if you’re local or need referral for specialist services. Thank you for your help! Read Less

A fantastic veterinary specialist. They couldn't have been friendlier to my husband and I when our pug was referred there for spinal surgery. If your beloved pet has to have treatment do not worry! They are absolutely in the best hands here. Read Less

Very professional yet friendly service provided from very first contact, through 2 operations to final discharge. We were kept fully informed about treatments and how recovery was going with regular calls from the treating vets morning and evening. Thanks to the fantastic work carried out, Stanley, our 18 month old staff/ American bulldog cross is well on the road to recovery and becoming his old self. A very big thankyou to all involved. Read Less

I highly recommend Southern Veterinary Specialists. Having attended a different specialist with another of my pets earlier this year I had requested that I be referred to an alternative specialist. I was really impressed with the efficiency and standard of service by SVS Read Less

My cat was referred here via my normal vet due to rear legs going lame. The whole process was amazing from start to finish and felt my cat was in the best hands possible. At every step the process and results were fully explained along with options. Now on a path of recovery and even if he's doesn't get back 100% use of his legs i have to say a massive thank you! Read Less

Phill our admitting surgeon was super, he made me feel at ease and confident in his ability to perform the surgery on our dog. He phoned me every day and informed about how Stan was doing. Discharge was completed by Pippa and she gave me a good comprehensive explanation of the procedure and the after care needed for him. I needed to phone for some advice about Stan and was put immediately through to the duty vet who liaised with my local vet for some different analgesia. On Stan's follow up/discharge appointment we were discharged by Alex who gave very clear guidance on his rehabilitation which was great as I just wanted someone to tell me what to do. Stan had a TPLO and luxating patella, he was a fit pup who would run 5k and go hiking with us. He thought his mountain climbing days were over, thank you so much for your skills and dedication. Not just the Vets but the nurses, the support workers, receptionist, radiographers and anyone else who works at southern counties. Thank you again from (Iron)Stan Lansley the Pug. Read Less

Francesca saved our little dollys life! She is a patterdale terrier and is only 3 years old! We took dolly to our local vets as her back legs had stopped working and we didn't know what was wrong, our vets said she had a slipped disc and we either had to take her to southern counties vets or have her put down. We decided over night what we was going to do as we didnt have her insured and she needed a MRI and surgery! We decided that night to have the scan and surgery done so SCV gave us an emergency appointment at 8am the next morning which was amazing! We took dolly to see Francesca so she could tell us what was really happening and she confirmed it was a slipped disc and they took her for a MRI immediately, then she called us straight away to say that she has been taken into surgery, she personally kept us updated every day and she even went in to see dolly on her days off!! Now 4 weeks after surgery, her scar is healing really well, all her hair is growing back and she is running around like a lunatic (we try to stop her) . I honestly cannot thank Francesca and her team at SCV you are all truly amazing at what you do and we wouldn't have our little girl back with us today if it wasn't for you, couldn't recommend them enough! Thank you xxRead Less

We were referred to Southern Counties when our saluki Rafi developed lameness in one of his front legs. Orthopaedic surgeon Phil Witte quickly discovered he had a very unusual injury to his wrist which needed very intricate surgery involving a single tiny screw. To cut a long story short the surgery was 100% successful and we are eternally grateful to the whole team at SCVS, from the lovely friendly receptionists, through to the physio team and all of the surgical team. We now have a nearly fully recovered Rafi (just a few careful weeks to go) and all should be well. Thank you so much everybody at SCVS, I'm sure Rafi will miss you!! We cannot recommend your practice highly enough. Read Less

Bailey, my mum and dad's mini dachshund couldn't walk and was diagnosed with a slipped disc, this happened so efficiently and he was in the same day being operated on. We can't thank the staff enough for the incredible care provided, a few days after being admitted he's home and walking (a little wobbly but each day should improve)!! The professionalism and genuine care takes the stress away, they call each day with a progress report and we'd liken it to the top level care you get in most hospitals for humans! Thank you so much to the lovely Italian surgeon Francesca for operating on him, the nurses for caring for him day and night, the really friendly and helpful receptionists and Jess for the physiotherapy. He's settled back home snoozing and seems very content. 5 stars all the way!!!Read Less

We cannot thank Nadia and her team enough for saving our dog Penny. Her caring nature was clear to see and Penny has bonded very well with Nadia over the space of 4 days. I would not hesitate to recommend SCVS to anybody. Again, thank you Nadia, we'll forever be in your debt. Emma, Dez & Penny the spaniel. Read Less

So I am happy to be the 100th 5* reviewer, my dog Macy suddenly became paralysed due to a herniated disc with damage to her spinal cord, a category 5 injury which she had a 25% chance of recovery... 3 months later and after her operation performed by Raquel she is now able to walk again almost unaided... still a little wobbly and not her normal self but with the ongoing physio and hydrotherapy with Jess I'm confident she will make a great recovery... I must say I don't know what I would have done without the support of Southern Counties Vets in Ringwood, they have been absolutely amazing and very supportive at a very upsetting time for me.. thy have worked miracles with my little beauty and I can't thank them enough, not just Raquel and Jess but everyone at the vets through to the admin department who sorted my claim directly with my insurer and took away all the stress at this upsetting time... Happy New Year SCV, here's to all the other miracles you perform in 2017 ;-) xRead Less

Can't thank them enough(Andrew craig)for helping my boy beau out ,He had a crutia and patella op in July last year and struggled quite a bit . After 6 months I called as he was lame and straight away offered a appointment for beau after care was amazing .excellent without a doubt I would highly recommend.x Read Less

Amazing vets. Such kind genuine caring people. Without them my baby oj would of lost her young little life a week ago. But she is still here fighting a massive battle. That is because of nadia and all the other staff who have been amazing to oj. I know the prices is expensive but if it saves your animal it is worth every penny. I cant thank them enough for everything they have done and are still doing for my little chihuahua oj. X Read Less

Absolutely amazing clinic, without their kindness and skill we would have lost our little man many months before we did and now we unfortunately have a little girl who is being treated by them and I have complete faith they will treat her and care for her with the same amount of love and dedications they have always shown. From reception to clinical staff they are truely amazing Read Less

We are very grateful for the kind and professional care from Southern Counties Vet Specialists, they treated Banjo for a slipped disc - something that could easily shorten his life. He is now home and fully recovered, we are very happy with the excellent service we received and couldn't recommend Southern Counties Vets Specialists highly enough. Banjo still pulls like a train on his lead, but we use a harness now, so he will continue to run and chase and play every single day. Read Less

Amazing vets, got told by my local vet that my fur baby had an issue with her heart. Had an appointment a day later and the staff made me feel at easy. They were really good with how they handled her to explaining what went on including follow up calls and excellent information. Would strongly recommend them if you fur baby has any issues. Read Less

Our darling little Pppa was referred to scvs over to years ago to Filippo for skin problems and bad feet. The care she received was excellent! Filippo really did a great job with her and her appointments were telephone up dates this year. Sadly she lost her fight after a short illness in July, nothig connected to her skin problems and Filippo and staff were sad when mum and I drove down to ring wood to beak the news she had passed. Mum and I would like to thank Filippo and staff for all they did for her. We both would like to wish everyone a very happy Christmas and a peaceful new year. And our little girl is the star on our tree and so sadly missed. Woud I recommend this practice yes we would. Carole and Margaret Peachey Read Less

Been under SCVS for the last year with my rescue cavalier for the dreaded hereditary condition Mitral Valve Disease. All the staff we have seen have been very informative, reassuring and explained everything we needed to know. While her condition has deteriorated I'm optimistic that we will see them again in 6 months for her next check up. The fact that Julia was fully informed about a recent study prior to its publication and started Jess on the medication based on this study has given us valuable extra time with her. Read Less

Seven days ago our 12 week old Westie pup Mac was referred to SCVS under the care of Darren Kelly and the team there.....Mac was so poorly it really was touch and go, he had septasimia ......but thanks to Darren and the team he is now a different pup, lively, playful and noisy !!! We brought him home yesterday he is still on antibiotics for approx another month and will be back for a check up in a week. I cannot speak highly enough of Darren and the team....they truly are our Heroes !! Read Less

Lovely ladies on reception! Our 8 month old sproodle "Stella" had broken her leg playing with another dog. We were referred to scvs on the Saturday afternoon and she was whisked away to be pampered before they could fix her up on the Sunday morning. Amazingly she walked to me on Monday so I could bring her home! Thanks to all the staff who looked after her so well. I hope I never need to see you again though! Xx Read Less

Our diabetic Cocker Spaniel Sam was referred to SCVS with pain in his lower back. Despite being a Sunday afternoon they saw him immediately and after a thorough examination determined that as well as a potential disc problem he was hypoglycaemic and his diabetes needed bringing back under control. Ten days later we brought a new dog home. Not only was the back pain and diabetes under control but the very fussy eater we had left with SCVS returned with an appetite that made his meal times so much easier. SCVS have continued to monitor and treat Sam ever since and we could not be more grateful to the entire team. Special thanks go to Nadia and Florence for their expertise and wonderful care and to Darren who looked after Sam during his stay and still keeps an eye out for him when we visit. We cannot recommend SCVS highly enough. Read Less

Toby, our Bichon Frise was referred to SCVS to have a CT scan as our own vet's practise didn't have a scanner. The results of previous tissue samples and needle biopsys were depressing showing Toby had a bone cancer of his lower jaw. Surgical intervention I felt would be too much for our dear little dog who is almost 10 years old. We were seen by Mr Tony Ryan who was extremely kind and went to great lengths to explain to my husband and I the complexities of the Path. Lab results; which to complicate matters contained 2 conflicting statements which put in doubt the type of cancer Toby had. This made me waver over our earlier decision to give palliative care only - cost wasn't the issue but quality of my dog's life was. I was in a quandary and quite distressed, but Mr Ryan advised me to wait until after Toby had his scan and depending on his results we'd be better able to make a more informed decision. So Toby was admitted to have his scan later that morning. The two ladies on reception were so kind, apart from making us coffee, they checked all my insurance forms were correct. Nothing seemed too much trouble for them, though they were obviously having a busy day with a lot of emergencies. Late in the afternoon Mr Ryan telephoned and confirmed it was the more aggressive type of cancer, which he would discuss with us the next day when we collected Toby. In the evening when I phoned to check how Toby was, again I was dealt with very kindly by the nurse on duty who went along to see him and I felt much better knowing he was alert and sitting up looking around. The next day we were seen by Mr Ryan who showed us the scans and the extent of the tumour. Although the enormity of it was upsetting, it helped us to realise our earlier decision not to intervene surgically was the right one to make. We wish to thank Tony Ryan and the staff at SCVS for their compassion and care. Although we don't know how much time we have left with Toby, we will make the most of it. Read Less

Words cannot express how grateful I am to Florence Juvet and her team at this wonderful veterinary hospital. My little Beagle was not expected to survive when she was transferred to Southern Counties Veterinary Specialists at midnight on New Years Eve. But Florence and two others worked tirelessly to stabilise and save her for many hours, and the team was expanded in ICU on subsequent days. The prognosis was bleak for several days but Florence kept in touch on many occasions and had belief that if my Beagle made it through the first 4 days then there was a much stronger possibility of her survival. The exceptional, professional but at the same time - caring attitude of this team was priceless, and this extended until today when following a few days at home, we returned for a follow-up visit and as long as the blood tests and other tests results are positive which were carried out today, then Slipper the Beagle was discharged from their care. I can thoroughly recommend this hospital and all the staff, as they have all travelled the extra miles needed when as an owner you are in the unfortunate position of needing their expertise and care to help your pets. Slipper is now home, and doing what Beagles do best mischief! Many thousands of thanks from me, Slipper and her other four Beagle companions. Read Less

Southern Counties is without doubt the best referral practise I have ever been to. It really was a case of I'd tried the rest now I've found the best. Everyone was so nice and the entire team is helpful. Yet it does not detract from delivering a superbly professional service alongside the warm welcome. I cannot speak too highly of our experience or of the results which has enhanced Butch's life experience getting a working pain free knee back where he was really struggling before his surgery. A big thanks to everyone, but especially to Ian who was Butch's surgeon! Read Less

We have a cat (formally named Mr Bubbles) who is currently in advanced heart failure. He has, shall we say, some slight temper issues and can be very difficult to handle. When we were referred to SCVS, I was in an emotional state, watching him fight for breath, but the reception ladies put me at ease immediately and fetched me a cup of tea while I tried not to bawl my eyes out. Since that first visit we've had numerous further encounters with them and at every single turn the service has been flawless. The specialist care on offer isn't cheap, but it's worth every penny. From the sound-proofed cat kennels to the separate waiting area for cats and the friendly, comforting service, we couldn't be more grateful to them for everything they have done and are doing for us and the welfare of our dying cat. I don't know how we'd have managed this far without them.Read Less