At our purpose built premises, the Orchard Veterinary Surgery can provide a complete veterinary service for the animals under our care. Orchard Veterinary Surgery is a friendly, family-run practice catering for the needs of all companion animals, dogs, cats and 'small furries'. We are a first opinion practice and are well equipped with an on-site laboratory, digital x-ray machine that are able to provide the majority of diagnostic investigations and surgical procedures for your pets.
My 20 year old cat was euthanised and they made a traumatic mess of it. 2 failed attempts of injected via a canula, only to then inject straight into the kidneys in a room away from me. She was blind ... Read More
My 20 year old cat was euthanised and they made a traumatic mess of it. 2 failed attempts of injected via a canula, only to then inject straight into the kidneys in a room away from me. She was blind and deaf (very distressed) and died alone.
My kitten was spayed by Orchard vets. Placed in a carrier with her brother. Stiches had come out by the time she got home so she had to be stitched up again within the hour. I was charged twice.
I will not give these vets another chance. I suggested they waive the fee, but they refused, as I had signed consent forms bla bla bla.
Please be warned that the animas do not always come first in this practice. It’s all appears to be about the money. Read Less
Debbie Spiers
13 Jul 2018
REPORT
Great vets have always used them for around 15 years now. All staff are lovely and helpful. Fully recommend.
Sarah Valentine
9 Jun 2018
REPORT
The team are super friendly, very accommodating but more importantly very caring towards our pets!
Chengxuan Xing
7 May 2018
REPORT
Services are OK. It's a very busy veterinary so that you might feel a sense of rush during your visits.
Hannah Pointer
30 Apr 2018
REPORT
I've been going to Orchard vets for over 10 years now with various pets. The staff are always very friendly. It is obvious to see their passion for animals in the way they conduct themselves. As a gen... Read More
I've been going to Orchard vets for over 10 years now with various pets. The staff are always very friendly. It is obvious to see their passion for animals in the way they conduct themselves. As a generally anxious person, I am always made to feel relaxed and confident in my pets care. I am never rushed. 5 star from me and 5 star from Archie - my kitten. Read Less
Lorraine CLARK
11 Apr 2018
REPORT
I have been coming here for years with various pets ive had over the years and after a couple of years away from needing a vet (due to my animals passing away) as soon as i picked up my new puppy i re... Read More
I have been coming here for years with various pets ive had over the years and after a couple of years away from needing a vet (due to my animals passing away) as soon as i picked up my new puppy i registered him at this practice as i find them very professional, sympathetic yet very friendly. My puppy loves this place which in turn puts my mind at ease. i would highly recommend Orchard Vets Romsey without fail. Thank you for all you do for myself and my pup Hugo Read Less
Aaron Mulholland
15 Feb 2018
REPORT
Excellent Veterinary surgery. Always ready to squeeze you in if your pet is unwell. Quite popular and sometimes do get kept waiting, but it's worth it to know your pet is well looked after. Reminder s... Read More
Excellent Veterinary surgery. Always ready to squeeze you in if your pet is unwell. Quite popular and sometimes do get kept waiting, but it's worth it to know your pet is well looked after. Reminder service for Flea and Worming, and checkup appointments. Read Less
Daniel Massey
2 Feb 2018
REPORT
Provide very good quality service for our two dogs. Not the cheapest... But sometimes that's not what counts... And for good animal care we're happy with this vet.
maxine o'connor
13 May 2017
REPORT
Nice friendly practice.
michelle young
25 Apr 2017
REPORT
Always very friendly staff and the receptionists are very helpful. Karen the vet explains everything so I understand what is wrong with my cat And what I have to do at home to keep him well. My cat ha... Read More
Always very friendly staff and the receptionists are very helpful. Karen the vet explains everything so I understand what is wrong with my cat And what I have to do at home to keep him well. My cat has vastly improved and is being regularly monitored by Karen. Am always able to get an appointment when needed. Highly recommend Orchard Vets to anyone. Read Less
Wendy Marks
25 Apr 2017
REPORT
Orchard Vets have given us prompt appointments, good service and helpful advice, putting our animals first. The staff are friendly and approachable to answer any questions, and go that extra mile to h... Read More
Orchard Vets have given us prompt appointments, good service and helpful advice, putting our animals first. The staff are friendly and approachable to answer any questions, and go that extra mile to help. Read Less
Deborah Moon
8 Oct 2016
REPORT
Thank you to the nurses for taking such wonderful care of my giant house bunnies Luna and Laila yesterday. They came home looking like they had been at the spa! And of course they had a brilliant heal... Read More
Thank you to the nurses for taking such wonderful care of my giant house bunnies Luna and Laila yesterday. They came home looking like they had been at the spa! And of course they had a brilliant health and check and it's reassuring they have had the new vaccine. Best practice for bunnies. x Read Less
Kirstie Warren
5 Aug 2016
REPORT
Orchard Vets- staff friendly. Have been overcharged several times, and charged DOUBLE for non prescription items which can been purchased elsewhere. Not even bothered to reply to email I sent 2 weeks ... Read More
Orchard Vets- staff friendly. Have been overcharged several times, and charged DOUBLE for non prescription items which can been purchased elsewhere. Not even bothered to reply to email I sent 2 weeks ago.
Vets clearly do not read pets notes before a needed second consultation, and when you phone to ask the cost of the initial consultation the reception staff are not sure!! " around 37 pounds give or take....!!! ( website gives a different amount)
Clearly Orchard vets are about making profit rather than the welfare of the pet. Will not take my dog back and would not recommend Read Less
Hayley Scott
1 Aug 2016
REPORT
Lovely staff I couldn't ask for more as we had to take are cat that died over the weekend and they were really understanding thank you at Orchard
Anna Smith
28 Jul 2016
REPORT
Thank you once again for taking exemplary care of our cats. Olive is now very much on the mend. Your care and commitment to my pets is always outstanding.
jen swannie
29 Jan 2016
REPORT
My parents started using orchards back in the 70's when they had goats and other animals and I have used them myself for the last 18 years and hopefully for many more. I try to always book appointment... Read More
My parents started using orchards back in the 70's when they had goats and other animals and I have used them myself for the last 18 years and hopefully for many more. I try to always book appointments with Karen with my cats (18, 18 and 7) as she is superb and to check that any research I have done is in keeping with any ailment and dietary requirements. I have had follow up appoints with Clare and she is very nice as well.
The reception staff are also excellent and I always look forward to seeing all the team, but especially seeing Rainy who always manages to get me an emergency appointment fitted in. Julie on reception is good as well - just that she hasn't known me as long as Rainy.
I cannot fault this practice in anyway and if anyone asks me for a vet I always say "Orchards". I live 15-20 minutes away, I would not use the local one to me.
Read Less
Anna Sieradzka
14 Jan 2016
REPORT
The best clinic in whole Hampshire! I specially travel extra to get best possible care for my rodents. They are always dedicated and compassionate in every aspect of their job. Thank you for being suc... Read More
The best clinic in whole Hampshire! I specially travel extra to get best possible care for my rodents. They are always dedicated and compassionate in every aspect of their job. Thank you for being such an outstanding vets. Read Less
Matthew Valentine
7 Jan 2016
REPORT
Our three Papillons are very well looked after by the team at Orchard Vets. I've never had a bad experience and they are very welcoming. Two of mine are fairly reactive and shy, and all of the team ar... Read More
Our three Papillons are very well looked after by the team at Orchard Vets. I've never had a bad experience and they are very welcoming. Two of mine are fairly reactive and shy, and all of the team are very understanding about this and do their very best to keep it all positive and give them space where they need it. Read Less
Jilly Baker
16 Apr 2015
REPORT
Been with Orchard for many years always great service, value for money and they always go that extra mile to help and support. Don't know what we would do without Orchard in a time of crisis - with m... Read More
Been with Orchard for many years always great service, value for money and they always go that extra mile to help and support. Don't know what we would do without Orchard in a time of crisis - with my two latest cats they have both needed major operations after traffic accidents and Mr. Richardson and Team have nursed and rebuilt them. Read Less
At our purpose built premises, the Orchard Veterinary Surgery can provide a complete veterinary service for the animals under our care. Orchard Veterinary Surgery is a friendly, family-run practice catering for the needs of all companion animals, dogs, cats and 'small furries'. We are a first opinion practice and are well equipped with an on-site laboratory, digital x-ray machine that are able to provide the majority of diagnostic investigations and surgical procedures for your pets.
My 20 year old cat was euthanised and they made a traumatic mess of it. 2 failed attempts of injected via a canula, only to then inject straight into the kidneys in a room away from me. She was blind ... Read More
My 20 year old cat was euthanised and they made a traumatic mess of it. 2 failed attempts of injected via a canula, only to then inject straight into the kidneys in a room away from me. She was blind and deaf (very distressed) and died alone.
My kitten was spayed by Orchard vets. Placed in a carrier with her brother. Stiches had come out by the time she got home so she had to be stitched up again within the hour. I was charged twice.
I will not give these vets another chance. I suggested they waive the fee, but they refused, as I had signed consent forms bla bla bla.
Please be warned that the animas do not always come first in this practice. It’s all appears to be about the money. Read Less
Debbie Spiers
13 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Great vets have always used them for around 15 years now. All staff are lovely and helpful. Fully recommend.
Sarah Valentine
9 Jun 2018
REPORT
☆☆☆☆☆
REPORT
The team are super friendly, very accommodating but more importantly very caring towards our pets!
Chengxuan Xing
7 May 2018
REPORT
☆☆☆☆☆
REPORT
Services are OK. It's a very busy veterinary so that you might feel a sense of rush during your visits.
Hannah Pointer
30 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I've been going to Orchard vets for over 10 years now with various pets. The staff are always very friendly. It is obvious to see their passion for animals in the way they conduct themselves. As a gen... Read More
I've been going to Orchard vets for over 10 years now with various pets. The staff are always very friendly. It is obvious to see their passion for animals in the way they conduct themselves. As a generally anxious person, I am always made to feel relaxed and confident in my pets care. I am never rushed. 5 star from me and 5 star from Archie - my kitten. Read Less
Lorraine CLARK
11 Apr 2018
REPORT
☆☆☆☆☆
REPORT
I have been coming here for years with various pets ive had over the years and after a couple of years away from needing a vet (due to my animals passing away) as soon as i picked up my new puppy i re... Read More
I have been coming here for years with various pets ive had over the years and after a couple of years away from needing a vet (due to my animals passing away) as soon as i picked up my new puppy i registered him at this practice as i find them very professional, sympathetic yet very friendly. My puppy loves this place which in turn puts my mind at ease. i would highly recommend Orchard Vets Romsey without fail. Thank you for all you do for myself and my pup Hugo Read Less
Aaron Mulholland
15 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Excellent Veterinary surgery. Always ready to squeeze you in if your pet is unwell. Quite popular and sometimes do get kept waiting, but it's worth it to know your pet is well looked after. Reminder s... Read More
Excellent Veterinary surgery. Always ready to squeeze you in if your pet is unwell. Quite popular and sometimes do get kept waiting, but it's worth it to know your pet is well looked after. Reminder service for Flea and Worming, and checkup appointments. Read Less
Daniel Massey
2 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Provide very good quality service for our two dogs. Not the cheapest... But sometimes that's not what counts... And for good animal care we're happy with this vet.
maxine o'connor
13 May 2017
REPORT
☆☆☆☆☆
REPORT
Nice friendly practice.
michelle young
25 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Always very friendly staff and the receptionists are very helpful. Karen the vet explains everything so I understand what is wrong with my cat And what I have to do at home to keep him well. My cat ha... Read More
Always very friendly staff and the receptionists are very helpful. Karen the vet explains everything so I understand what is wrong with my cat And what I have to do at home to keep him well. My cat has vastly improved and is being regularly monitored by Karen. Am always able to get an appointment when needed. Highly recommend Orchard Vets to anyone. Read Less
Wendy Marks
25 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Orchard Vets have given us prompt appointments, good service and helpful advice, putting our animals first. The staff are friendly and approachable to answer any questions, and go that extra mile to h... Read More
Orchard Vets have given us prompt appointments, good service and helpful advice, putting our animals first. The staff are friendly and approachable to answer any questions, and go that extra mile to help. Read Less
Deborah Moon
8 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Thank you to the nurses for taking such wonderful care of my giant house bunnies Luna and Laila yesterday. They came home looking like they had been at the spa! And of course they had a brilliant heal... Read More
Thank you to the nurses for taking such wonderful care of my giant house bunnies Luna and Laila yesterday. They came home looking like they had been at the spa! And of course they had a brilliant health and check and it's reassuring they have had the new vaccine. Best practice for bunnies. x Read Less
Kirstie Warren
5 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Orchard Vets- staff friendly. Have been overcharged several times, and charged DOUBLE for non prescription items which can been purchased elsewhere. Not even bothered to reply to email I sent 2 weeks ... Read More
Orchard Vets- staff friendly. Have been overcharged several times, and charged DOUBLE for non prescription items which can been purchased elsewhere. Not even bothered to reply to email I sent 2 weeks ago.
Vets clearly do not read pets notes before a needed second consultation, and when you phone to ask the cost of the initial consultation the reception staff are not sure!! " around 37 pounds give or take....!!! ( website gives a different amount)
Clearly Orchard vets are about making profit rather than the welfare of the pet. Will not take my dog back and would not recommend Read Less
Hayley Scott
1 Aug 2016
REPORT
☆☆☆☆���
REPORT
Lovely staff I couldn't ask for more as we had to take are cat that died over the weekend and they were really understanding thank you at Orchard
Anna Smith
28 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Thank you once again for taking exemplary care of our cats. Olive is now very much on the mend. Your care and commitment to my pets is always outstanding.
jen swannie
29 Jan 2016
REPORT
☆☆☆☆☆
REPORT
My parents started using orchards back in the 70's when they had goats and other animals and I have used them myself for the last 18 years and hopefully for many more. I try to always book appointment... Read More
My parents started using orchards back in the 70's when they had goats and other animals and I have used them myself for the last 18 years and hopefully for many more. I try to always book appointments with Karen with my cats (18, 18 and 7) as she is superb and to check that any research I have done is in keeping with any ailment and dietary requirements. I have had follow up appoints with Clare and she is very nice as well.
The reception staff are also excellent and I always look forward to seeing all the team, but especially seeing Rainy who always manages to get me an emergency appointment fitted in. Julie on reception is good as well - just that she hasn't known me as long as Rainy.
I cannot fault this practice in anyway and if anyone asks me for a vet I always say "Orchards". I live 15-20 minutes away, I would not use the local one to me.
Read Less
Anna Sieradzka
14 Jan 2016
REPORT
☆☆☆☆☆
REPORT
The best clinic in whole Hampshire! I specially travel extra to get best possible care for my rodents. They are always dedicated and compassionate in every aspect of their job. Thank you for being suc... Read More
The best clinic in whole Hampshire! I specially travel extra to get best possible care for my rodents. They are always dedicated and compassionate in every aspect of their job. Thank you for being such an outstanding vets. Read Less
Matthew Valentine
7 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Our three Papillons are very well looked after by the team at Orchard Vets. I've never had a bad experience and they are very welcoming. Two of mine are fairly reactive and shy, and all of the team ar... Read More
Our three Papillons are very well looked after by the team at Orchard Vets. I've never had a bad experience and they are very welcoming. Two of mine are fairly reactive and shy, and all of the team are very understanding about this and do their very best to keep it all positive and give them space where they need it. Read Less
Jilly Baker
16 Apr 2015
REPORT
☆☆☆☆☆
REPORT
Been with Orchard for many years always great service, value for money and they always go that extra mile to help and support. Don't know what we would do without Orchard in a time of crisis - with m... Read More
Been with Orchard for many years always great service, value for money and they always go that extra mile to help and support. Don't know what we would do without Orchard in a time of crisis - with my two latest cats they have both needed major operations after traffic accidents and Mr. Richardson and Team have nursed and rebuilt them. Read Less