Most delightful vets ever been to, been to a few over the years, staff delightful, attention to detail and care top notch. Our vet is Sam and she’s just a delight fantastic with our puppy. Wouldn’t go anywhere else. Read Less

What a shame - fantastic veterinary nurses, welcoming reception staff, the head nurse couldn't have been kinder to us, and I had excellent recommendion for Anat the female vet, but Ralph (vet), was rude to us to the point of unpleasantness which upset me for the evening - we arrived there 6.10pm for 6.15pm appointment, he snapped that he wanted to get away on the dot of 6.30pm and that we should have got an earlier appoinment as our dogs condtion may need longer - we didn't know that because we are not vets and not qualified to diagnose a dogs eye problem. Why have appts at 6.15pm if you are going to be so resentful and disrespectul to paying clients? Then Ralph suggested putting a muzzle on the dog which was fair enough - before we organised ourselves to do this, the very nice vet nurse came in, and took over (sensing maybe we were a bit nervous as our dog is a very badly treated rescue dog we've only had for 3 months so we probably came over as a bit hesitant) - Ralph then actually shouted at us for not taking responsibility for our dog, yet the veterinary nurse had stepped in to be kind, we hadn't asked her to and didnt expect her too. We were both shocked at his rudeness, I was extremely upset that evening. My son actually thought we had turned up without an appt due to Ralph snapping about him possibly being delayed. Its a shame as the rest of the staff were lovely, but this one persons unpleasantness towards us (and we are always polite and respectful) has made us not want to go there again, its not acceptable to treat people in this way. Read Less

Always so pleased with service from this vets for my cat. Convenient opening hours. Easy to get an appointment, happy to fit you in same day for something that can’t wait. Friendly and professional staff. Clean. Nice environment. Happy to travel to this vets even though it’s not local to me. Read Less

Thieves. On visit 1 I was quoted £480 for investigation on my cat. I paid £220 on first visit for blood test, I was led to believe the remaining quote would be paid on the 2nd visit for X-rays. on appointment day, before my cat was taken in I was presented with a new quote for a additional £675. When I asked why vet was evasive and rude and simply said pay or take your cat away before advising I pay up and go to another vet. These people exploit the emotion of a ill pet and use it to line their pockets. Read Less

My parents and myself have used this practice for over 40 years - yesterday (Sunday) my dog had been attacked and required urgent care - went in and saw Ralph Bailey in the morning and collected him in the afternoon all stitched up and at a very competitive cost. I moved out of the local area a number of years ago and pass half a dozen other practices on the way - I will not use anyone else. Read Less

Visited the exotic specialist vet this afternoon with my Parakeet and couldn't be happier. Rachel (Veterinary Surgeon) and Julia (Head Nurse) are such experts in their field, along with a genuine love of all animals. They are such friendly people and take the time to fully explain whatever the problem may be. Di Brown in reception was amazing and let me and my Parakeet wait in the private waiting area away from other animals. Would recommend East Barnet Veterinary Surgery 100%. Read Less

Found them to be good but quite cold - which I simply put down to professionalism. However I Decided to leave them when my dog was knocked over by a car. The vet in question tried to convince me to leave my dog overnight (alone in the dark in the cage with no night supervision) so that he could operate on his jaw the next day. The jaw was not broken. My dog had just been through a traumatic experience and his body did not need a general anaesthetic to contend with as well. We insisted on taking him home. He did not need an operation to put a metal wire in his jaw as it was not broken. The vet simply wanted to do it to “hold the cartilage together”. My dog healed perfectly well without an expensive and uneccessary operation and we promptly changed vet. Both my husband and I spoke to the vet and came away with the same suspicion that this operation was not in our dog’s interest but simply for ££££ On another occasion I asked the ladies at the reception if there was a particular insurance they recommended. They looked at me as though I was completely insane! Very strange There was only one vet at the surgery that we had this experience with but that was enough for us Read Less

I brought my sick dog here to be put down, and the service from the wonderful and kind stuff made the expiernce dramatically more palletable. The receptionist was awfully kind and as was the vet herself. Thank you for helping my dog on his last day and thank you for your kindness. Read Less

I had to bring my dog Mojo in after he swallowed a rope toy. Unfortunately he had to be operated on but I couldn't have asked for a nicer more understanding team, from the receptionists, to the nurse, to the doctors, they were all fabulous. They surgery itself is clean and welcoming, which is so important after all you're leaving your pet in their care. Definitely one of the better vets in the area. Read Less

Very impressed with EBV. Have taken my snake there a few times and have always been seen promptly and check ups etc. are very thorough. Vets have responded to questions I send via email and are always detailed. Would recommend. Read Less

I enjoy bringing my cat Oscar here as the staff are always helpful and friendly, the interior and patio area is stunning! and you can see a lot of hard work, thought and effort has gone in to making this place a most welcoming experience which totally puts you at ease and so do all the caring vets and nurses. Evan if I move out of the area I shall continue bringing Oscar only to this place as this is by far the best veterinary surgery I have been to. I completely recommend bringing your pet here. Read Less

I am always in a state of high anxiety by the time I arrive at the vets' after the stress of getting Figgy into his carrier and placating him all the way there. However, I can feel the tension start to ebb away from the moment I enter the bright, modern reception area at East Barnet Vets'. The service offered by all the staff, from receptionists to nurses to vets, is always friendly, efficient, professional and caring. I sense I am in good hands, and more importantly, Figgy does too. Everything in the way the surgery is run and the staff conduct themselves reassures me that the welfare of the animals is paramount. I pass many other surgeries to get there, but Figgy is worth it, and so is EBVS. Read Less