Our dog had a serious accident, from the moment we entered the door everyone rushed to help. Their professionalism and care is excellent. All the staff could not do enough for her and us, a very dedicated team.Can not praise everyone enough. Read Less

My dog came here as an emergency and was dealt with very well unfortunately they could not save my dog but the care was excellent, it's a sham i can't say the same for our dealing with Neil Angus who had filed a court judgement against us for not paying our bill witch he claimed had been sent to us on several occasions we then proceeded to pay the bill in full a soon as we received the court judgement against us but when we argued the 35 court fee as we were not going to pay for there mistake as we did not receive one bill from them Neil Angus finley agreed to waive the fee but on the premise that we would never take an animal to them again (as if we would alter the way he had spoken to my wife i think not) so we accepted this and thought we were done with the whole thing, a few months later we received yet another letter from the courts to say that we had still not paid the 35 fee so i placed a call to Neil Angus who was adamant that he did not waver the fee but untold to him we keep a recalled of any emails or letters so i told him this and he asked to see the email which i sent to him and he has again agreed to waver the fee we will see in a month or so if he follows through with what he said. would never use again we don't appreciate being messed around and being spoken down to i would, this is not a dig at any other staff that work there as they were all lovey and did their utmost to save our dog's life, it's a sham that anyone would have to deal with Neil Angus. Read Less

My dog came here as an emergency and was dealt with very well unfortunately they could not save my dog but the care was excellent, it's a sham i can't say the same for our dealing with Neil Angus who had filed a court judgement against us for not paying our bill witch he claimed had been sent to us on several occasions we then proceeded to pay the bill in full a soon as we received the court judgement against us but when we argued the 35 court fee as we were not going to pay for there mistake as we did not receive one bill from them Neil Angus finley agreed to waive the fee but on the premise that we would never take an animal to them again (as if we would alter the way he had spoken to my wife i think not) so we accepted this and thought we were done with the whole thing, a few months later we received yet another letter from the courts to say that we had still not paid the 35 fee so i placed a call to Neil Angus who was adamant that he did not waver the fee but untold to him we keep a recalled of any emails or letters so i told him this and he asked to see the email which i sent to him and he has again agreed to waver the fee we will see in a month or so if he follows through with what he said. would never use again we don't appreciate being messed around and being spoken down to i would, this is not a dig at any other staff that work there as they were all lovey and did their utmost to save our dog's life, it's a sham that anyone would have to deal with Neil Angus.Read Less

Thank you so much for the wonderful care Rosemary and team has shown to Smokey over the last 4 years what a journey he has been through every 4 weeks for his injection. At last cured we will miss our visits and the very friendly reception girls cannot thank you enough. Read Less

The whole team offers an incredible level of service. They charge similar prices as nearby vets in saffron walden but offer a lot more; better staffing levels, better follow up care, don't cut corners around hygiene and tools and all the staff actually seem engaged and happy with their work unlike some vets. Some complex surgeries they do at half the price of referral centres, and with just as good rates of success. Read Less

I've been using this vets, for over ten years now. As our dog pass away, 3 months ago, we now have a new puppy, so booked him in for a checkup.. the place has had a revamp, and has been bought up to the 20th century.. clean and fresh.. so I know I will be using them for the next 10 years.. Read Less

I always find all of the staff cheery, helpful, professional and compassionate... Right the way through from the reception staff, the nurses and the Veterinary Surgeons... Saffydog always enjoys her visits and comes in with a waggy tail and leaves with a waggy tail too...! Thank you...!Read Less

Thr vets and all the staff here are knowledgeable, proffessional and friendly. They offer their own out of hours service for emergencies, it is not sourced out. The waiting area has just been revamped. The staff are kind to your animals and their humans. You don't need to worry about getting an appointment time to suit your needs and can mainly get same day appointments , there are no long waiting times. Great.. Read Less

The team at Saffron Walden was very helpful, reliable and attentive. They pay thorough attention to my sick puppies and supported me all the way until all pups get better. I wish I could give 10million star ratings to express my thanks. Hope you could help more pet owner like! Read Less

Best vets ever, polite, friendly and will go the extra mile for your friend, I called after hours and the lady said she could be there in 10 minutes! I'm so devastated to loose sketch but I'm so glad we came to you, you helped us both so much, thank you for your kind hearts and all the love you showed us! X Read Less

Took our rescue boy today to be castrated he is such a nervous boy and we couldn't of been welcomed any better. Been giving lots of advice to help him gain confidence and I am feeling calm and happy about my staffy going there too after having a not so nice experience before. A big big thank you Read Less