I like others have used this practice for many,many years. My dogs were always treated well, by mr Gillon. when he retired the place went downhill. My last experience with this place was in September ... Read More
I like others have used this practice for many,many years. My dogs were always treated well, by mr Gillon. when he retired the place went downhill. My last experience with this place was in September 2020, I had to have my 16year old Labrador put to sleep. This was bad enough, but due to covid the vet would not come to the house, so I had to manhandle her into the car.. On arrival at the vets, we had to phone to say we were there, they came out, put my dog on a stretcher, took her away, we were not allowed to go into the building with her, it was as if we just abandoned her.
It made a distressing situation almost unbearable.
An acquaintance had to have her dog put to sleep at a stevenage practice, they came to the house, took dog to vet, with owner following on, and she was allowed to go into the building and sit and hold dog while injection was done. This was only three weeks after our experience.. Read Less