30 Reviews

Chestnut Veterinary Group

Ware, Hertfordshire
General Info
Chestnut Vets is a long established veterinary practice that currently has three veterinary directors: Paul Walden, Michelle White and Fiona Smith, who are ably assisted by the rest of the team. The directors have, from an early age, had a passion for looking after, helping and treating animals. This dedication has remained with them throughout their professional  lives.
Whether you want to find out about their specially-tailored puppy and kitten packs, the home visit service, Chestnut’s Health Club or just a bit more about the practice feel free to get in touch!
Monday to Thursday: 8.30am to 7.00pm Friday: 8.30am to 6.00pm Saturday: 9.00am to 1.00pm
 
Reviews
Nellie Roberts
15 Dec 2020
REPORT
Being a new client I would just like to mention how dangerous the steps are in the dark carrying a puppy with a mask and glasses steaming up. This could easily result in broken limbs. Also waiting out... Read More
Being a new client I would just like to mention how dangerous the steps are in the dark carrying a puppy with a mask and glasses steaming up. This could easily result in broken limbs. Also waiting outside for 40 mins waiting to be seen without proper lighting is very unpleasant. Veterinary staff professional and helpful. Read Less
Geraldine
1 Dec 2020
REPORT
Seen to care more about money than the animal.my dog was taken to the royal veterinary college as a emergency they didn’t even ask how he doing just about there bill
DebbieandFred Arnold
13 Jul 2018
REPORT
We have been using Chestnuts for 11 1/2 years, this week our dog died of an inoperable tumour. The Vet's professionalism, compassion and friendliness throughout this time has been outstanding.
DJ London
7 Jul 2018
REPORT
beware their prices! beware their prices! I recently moved and after using the same vet for 12 years I had a cat emergency and chose this vets for because of the reviews. I am putting this review on... Read More
beware their prices! beware their prices! I recently moved and after using the same vet for 12 years I had a cat emergency and chose this vets for because of the reviews. I am putting this review on so hopefully you can make an informed choice. I have found their pricing absolutely horrendous and as I can no longer have pet insurance due to the age of my cat I had to pay (and yes he;s worth it). One objection I do have is when Vets overcharge unnecessary and I will detail it here. Consult fee £47.50 with a follow up consultant (i was in with the vet on the follow up 7 minutes) another £39. My consult fee at my previous vet £22 and if follow up next day for quick check up Zero! Medications Isathal 10mg eye drop 3gm £25.35 Elsewhere £13 Markup £12 0.45 metacam injection £18.91 Elsewhere £7.00 Markup £12 Metacam oral susp 3mls £24.22 internet £4.15 Markup £20 Remend Corneal Repair Gel £21.32 internet £3.45 Markup £18 £60 markup for no reason except they can, unfair. 2 eye drops for the vet to check the eye £6!!! Surly that should be part of the consult fee??? I mean its like a decorator charging you for using his brushes! I will always put my cat first, I got conned by medivet NYE by paying £1100 for unnecessary work but I thought the reviews here would avoid these bumped up prices. In esscence I have easily paid £90 more then what I think is fair. Lesson learned, might be a 55 minute trip to the old vets but at least I know my cat will be treated properly and my wallet wont be abused. Read Less
Lois Smith
24 Jun 2018
REPORT
Helpful, well organised and professional practice.
Elaine Waumsley
25 May 2018
REPORT
helpful friendly and professional
Paul Edwards
16 May 2018
REPORT
I had 2 very disappointing experiences at this vets.
Jo Watling
27 Sep 2017
REPORT
I have 2 cats and 2 dogs and they all go to Chestnut's. They are professional, friendly and extremely knowledgeable. I trust them completely and would highly recommend them.
Lindsay McCoig
10 Sep 2017
REPORT
best vets in area great service
Denis Lane
9 Sep 2017
REPORT
Good vets. Not the cheapest but i trust them completely
Ed Rintoul
21 Mar 2017
REPORT
Excellent, friendly advice.
Nicola Sands
23 Feb 2017
REPORT
I had excellent service when my cat got a 6 inch blade of grass lodged in her throat. They even waited for me after closing as Storm Doris caused chaos on the roads. Thank you.
Kerri Louise Girvan
28 Jan 2017
REPORT
Very happy with the Neutering process for our kittens Hugo and Margot yesterday. The staff were very friendly keeping us updated thoughout the day. I really loved the personal messages from the nurses... Read More
Very happy with the Neutering process for our kittens Hugo and Margot yesterday. The staff were very friendly keeping us updated thoughout the day. I really loved the personal messages from the nurses, and both kittens are now back to their normal mad selves.Read Less
Andy Bonner
10 Jan 2017
REPORT
Great vets, it has a nice welcoming atmosphere for your pets and you, also The staff are very freindly and helpful.
Joanne Farr
8 Nov 2016
REPORT
This is a vets practice where I'm confident they care about my cats. I've been using them for four years since I first got my cats and find the vets and staff to be very friendly and always willing t... Read More
This is a vets practice where I'm confident they care about my cats. I've been using them for four years since I first got my cats and find the vets and staff to be very friendly and always willing to answer any questions I have re diet, behaviour or anything else I have concerns about. I also get texts to say when worming or vaccinations are due which is helpful for me. I would recommend this practice 100%. Read Less
Jo
8 Nov 2016
REPORT
This is a vets practice where I'm confident they care about my cats. I've been using them for four years since I first got my cats and find the vets and staff to be very friendly and always willing t... Read More
This is a vets practice where I'm confident they care about my cats. I've been using them for four years since I first got my cats and find the vets and staff to be very friendly and always willing to answer any questions I have re diet, behaviour or anything else I have concerns about. I also get texts to say when worming or vaccinations are due which is helpful for me. I would recommend this practice 100%. Read Less
Lillah Galloway
7 Nov 2016
REPORT
Amazing is all I can say... the staff from receptionists to the nurses and vets U are all truly outstanding wonderful people.. I highly recommend this veterinary practice they will give u and pet 100%... Read More
Amazing is all I can say... the staff from receptionists to the nurses and vets U are all truly outstanding wonderful people.. I highly recommend this veterinary practice they will give u and pet 100% from communication, advice and hope ur pet will be in great hands Read Less
Christine Mally
2 Nov 2016
REPORT
A fabulous practice. Friendly, helpful front desk staff. The vets listen to your concerns, don't rush you in and out and have been excellent with my dog.
Hayley Gentle
16 Aug 2016
REPORT
My dog Ollie came here yesterday for his operation , the staff in there are amazing and clearly love the animals They all seem very passionate what they do and I couldn't be happier Ollie too!
Steve Broomhead
20 Jul 2016
REPORT
We have used many vets over the years but this practice is by far the best. Firstly the surgery, waiting room and consultation rooms are extremely clean as you would expect. The reception staff are ve... Read More
We have used many vets over the years but this practice is by far the best. Firstly the surgery, waiting room and consultation rooms are extremely clean as you would expect. The reception staff are very friendly, reassuring and helpful. All of the vets are very dedicated and professional They also take time to listen to you and discuss your pets requirement explaining everything properly. If you have to have your pet operated on they will give great after care and service. Thank you all. Read Less
Elaine Cuffaro
28 Jun 2016
REPORT
An absolutely fantastic service. They looked after our French bulldog so well and nursed him back to health. We can not thank all the staff enough!!! Excellent
Erika Schoeman
18 May 2016
REPORT
Best Vet ever - Fiona Smith. Can highly recommend Chestnut Vets!Thank you so much for looking after my cavaliers for all your care and attention.
Cheryl Moloney
2 Mar 2016
REPORT
I have taken my Newfy and Golden Retriever to Chestnuts now for over 8 years and I can't fault them. From the friendly efficient reception staff, caring veterinary nurses and of course the Vets that f... Read More
I have taken my Newfy and Golden Retriever to Chestnuts now for over 8 years and I can't fault them. From the friendly efficient reception staff, caring veterinary nurses and of course the Vets that fix my four legged friends when needed, they are always happy to help, explain clearly the options available and take exceptional care of my dogs. My Newfy has had a number of challenging health issues but they have always been highly supportive and sympathetic, even when they got slobbered on or he left a muddy foot prints across their reception floor.................. I would thoroughly recommend them to anybody looking for a new vet. 10/10 from me! Read Less
Nina Marie Turpin
1 Mar 2016
REPORT
Very caring, knowledgeable and understanding staff - would recommend them to all
Carole Ashley
16 Nov 2015
REPORT
Warm and friendly people, my Greyhounds get great care. Thank you
Carole A.
12 Aug 2015
REPORT
Lovely, friendly people. Make you feel at ease, care very much for you beloved pets. Very helpful receptionists. I was made to feel very welcome. Would very much recommend Chestnuts of Hoe Lane Ware.
Jonathan Saull
1 Dec 2014
REPORT
Superb. Just cannot think of anything else to say. Our young dog was taken ill in the summer. I was concerned that we were either going to lose him, or that his illness was going to have long term ... Read More
Superb. Just cannot think of anything else to say. Our young dog was taken ill in the summer. I was concerned that we were either going to lose him, or that his illness was going to have long term health implications. Quick admission, and the prompt diagnosis of an often missed condition led to a very quick recovery. During his period of care he was obviously well cared for, as when we call in he pulls us through the door to reception. On a personal note, as we had lost an elderly dog less than a year previously I found his illness emotionally challenging All the staff were incredibly supportive. Thank you. Read Less
Kevin White
16 Nov 2014
REPORT
amazing
Debs Williams
11 Mar 2014
REPORT
Just want to say a big thank you to the staff at the Vets today. Sorry I didn't get your name but thank you for being so caring & kind when I came in with my poor little cat Tibbs who was accidentally... Read More
Just want to say a big thank you to the staff at the Vets today. Sorry I didn't get your name but thank you for being so caring & kind when I came in with my poor little cat Tibbs who was accidentally killed. Thank you x Read Less
A Google User
26 Mar 2012
REPORT
Photo Gallery
  • Business's Photo
  • Business's Photo
  • Business's Photo
Book an Appointment
Online booking unavailable
Please call
01920 468874
1 Hoe Lane
Ware Hertfordshire SG12 9LS
Business Hours
Monday
Mon
08:30AM-19:00PM
Tuesday
Tue
08:30AM-19:00PM
Wednesday
Wed
08:30AM-19:00PM
Thursday
Thu
08:30AM-19:00PM
Friday
Fri
08:30AM-18:00PM
Saturday
Sat
08:30AM-13:00PM
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know

Chestnut Veterinary Group

Ware, Hertfordshire
(30)
1 Hoe Lane
Ware Hertfordshire SG12 9LS
Chestnut Vets is a long established veterinary practice that currently has three veterinary directors: Paul Walden, Michelle White and Fiona Smith, who are ably assisted by the rest of the team. The directors have, from an early age, had a passion for looking after, helping and treating animals. This dedication has remained with them throughout their professional  lives.
Whether you want to find out about their specially-tailored puppy and kitten packs, the home visit service, Chestnut’s Health Club or just a bit more about the practice feel free to get in touch!
Monday to Thursday: 8.30am to 7.00pm Friday: 8.30am to 6.00pm Saturday: 9.00am to 1.00pm
 
Monday
08:30AM-19:00PM
Tuesday
08:30AM-19:00PM
Wednesday
08:30AM-19:00PM
Thursday
08:30AM-19:00PM
Friday
08:30AM-18:00PM
Saturday
08:30AM-13:00PM
Nellie Roberts
15 Dec 2020
REPORT
Being a new client I would just like to mention how dangerous the steps are in the dark carrying a puppy with a mask and glasses steaming up. This could easily result in broken limbs. Also waiting out... Read More
Being a new client I would just like to mention how dangerous the steps are in the dark carrying a puppy with a mask and glasses steaming up. This could easily result in broken limbs. Also waiting outside for 40 mins waiting to be seen without proper lighting is very unpleasant. Veterinary staff professional and helpful. Read Less
Geraldine
1 Dec 2020
REPORT
Seen to care more about money than the animal.my dog was taken to the royal veterinary college as a emergency they didn’t even ask how he doing just about there bill
DebbieandFred Arnold
13 Jul 2018
REPORT
We have been using Chestnuts for 11 1/2 years, this week our dog died of an inoperable tumour. The Vet's professionalism, compassion and friendliness throughout this time has been outstanding.
DJ London
7 Jul 2018
REPORT
beware their prices! beware their prices! I recently moved and after using the same vet for 12 years I had a cat emergency and chose this vets for because of the reviews. I am putting this review on... Read More
beware their prices! beware their prices! I recently moved and after using the same vet for 12 years I had a cat emergency and chose this vets for because of the reviews. I am putting this review on so hopefully you can make an informed choice. I have found their pricing absolutely horrendous and as I can no longer have pet insurance due to the age of my cat I had to pay (and yes he;s worth it). One objection I do have is when Vets overcharge unnecessary and I will detail it here. Consult fee £47.50 with a follow up consultant (i was in with the vet on the follow up 7 minutes) another £39. My consult fee at my previous vet £22 and if follow up next day for quick check up Zero! Medications Isathal 10mg eye drop 3gm £25.35 Elsewhere £13 Markup £12 0.45 metacam injection £18.91 Elsewhere £7.00 Markup £12 Metacam oral susp 3mls £24.22 internet £4.15 Markup £20 Remend Corneal Repair Gel £21.32 internet £3.45 Markup £18 £60 markup for no reason except they can, unfair. 2 eye drops for the vet to check the eye £6!!! Surly that should be part of the consult fee??? I mean its like a decorator charging you for using his brushes! I will always put my cat first, I got conned by medivet NYE by paying £1100 for unnecessary work but I thought the reviews here would avoid these bumped up prices. In esscence I have easily paid £90 more then what I think is fair. Lesson learned, might be a 55 minute trip to the old vets but at least I know my cat will be treated properly and my wallet wont be abused. Read Less
Lois Smith
24 Jun 2018
REPORT
Helpful, well organised and professional practice.
Elaine Waumsley
25 May 2018
REPORT
helpful friendly and professional
Paul Edwards
16 May 2018
REPORT
I had 2 very disappointing experiences at this vets.
Jo Watling
27 Sep 2017
REPORT
I have 2 cats and 2 dogs and they all go to Chestnut's. They are professional, friendly and extremely knowledgeable. I trust them completely and would highly recommend them.
Lindsay McCoig
10 Sep 2017
REPORT
best vets in area great service
Denis Lane
9 Sep 2017
REPORT
Good vets. Not the cheapest but i trust them completely
Ed Rintoul
21 Mar 2017
REPORT
Excellent, friendly advice.
Nicola Sands
23 Feb 2017
REPORT
I had excellent service when my cat got a 6 inch blade of grass lodged in her throat. They even waited for me after closing as Storm Doris caused chaos on the roads. Thank you.
Kerri Louise Girvan
28 Jan 2017
REPORT
Very happy with the Neutering process for our kittens Hugo and Margot yesterday. The staff were very friendly keeping us updated thoughout the day. I really loved the personal messages from the nurses... Read More
Very happy with the Neutering process for our kittens Hugo and Margot yesterday. The staff were very friendly keeping us updated thoughout the day. I really loved the personal messages from the nurses, and both kittens are now back to their normal mad selves.Read Less
Andy Bonner
10 Jan 2017
REPORT
Great vets, it has a nice welcoming atmosphere for your pets and you, also The staff are very freindly and helpful.
Joanne Farr
8 Nov 2016
REPORT
This is a vets practice where I'm confident they care about my cats. I've been using them for four years since I first got my cats and find the vets and staff to be very friendly and always willing t... Read More
This is a vets practice where I'm confident they care about my cats. I've been using them for four years since I first got my cats and find the vets and staff to be very friendly and always willing to answer any questions I have re diet, behaviour or anything else I have concerns about. I also get texts to say when worming or vaccinations are due which is helpful for me. I would recommend this practice 100%. Read Less
Jo
8 Nov 2016
REPORT
This is a vets practice where I'm confident they care about my cats. I've been using them for four years since I first got my cats and find the vets and staff to be very friendly and always willing t... Read More
This is a vets practice where I'm confident they care about my cats. I've been using them for four years since I first got my cats and find the vets and staff to be very friendly and always willing to answer any questions I have re diet, behaviour or anything else I have concerns about. I also get texts to say when worming or vaccinations are due which is helpful for me. I would recommend this practice 100%. Read Less
Lillah Galloway
7 Nov 2016
REPORT
Amazing is all I can say... the staff from receptionists to the nurses and vets U are all truly outstanding wonderful people.. I highly recommend this veterinary practice they will give u and pet 100%... Read More
Amazing is all I can say... the staff from receptionists to the nurses and vets U are all truly outstanding wonderful people.. I highly recommend this veterinary practice they will give u and pet 100% from communication, advice and hope ur pet will be in great hands Read Less
Christine Mally
2 Nov 2016
REPORT
A fabulous practice. Friendly, helpful front desk staff. The vets listen to your concerns, don't rush you in and out and have been excellent with my dog.
Hayley Gentle
16 Aug 2016
REPORT
My dog Ollie came here yesterday for his operation , the staff in there are amazing and clearly love the animals They all seem very passionate what they do and I couldn't be happier Ollie too!
Steve Broomhead
20 Jul 2016
REPORT
We have used many vets over the years but this practice is by far the best. Firstly the surgery, waiting room and consultation rooms are extremely clean as you would expect. The reception staff are ve... Read More
We have used many vets over the years but this practice is by far the best. Firstly the surgery, waiting room and consultation rooms are extremely clean as you would expect. The reception staff are very friendly, reassuring and helpful. All of the vets are very dedicated and professional They also take time to listen to you and discuss your pets requirement explaining everything properly. If you have to have your pet operated on they will give great after care and service. Thank you all. Read Less
Elaine Cuffaro
28 Jun 2016
REPORT
An absolutely fantastic service. They looked after our French bulldog so well and nursed him back to health. We can not thank all the staff enough!!! Excellent
Erika Schoeman
18 May 2016
REPORT
Best Vet ever - Fiona Smith. Can highly recommend Chestnut Vets!Thank you so much for looking after my cavaliers for all your care and attention.
Cheryl Moloney
2 Mar 2016
REPORT
I have taken my Newfy and Golden Retriever to Chestnuts now for over 8 years and I can't fault them. From the friendly efficient reception staff, caring veterinary nurses and of course the Vets that f... Read More
I have taken my Newfy and Golden Retriever to Chestnuts now for over 8 years and I can't fault them. From the friendly efficient reception staff, caring veterinary nurses and of course the Vets that fix my four legged friends when needed, they are always happy to help, explain clearly the options available and take exceptional care of my dogs. My Newfy has had a number of challenging health issues but they have always been highly supportive and sympathetic, even when they got slobbered on or he left a muddy foot prints across their reception floor.................. I would thoroughly recommend them to anybody looking for a new vet. 10/10 from me! Read Less
Nina Marie Turpin
1 Mar 2016
REPORT
Very caring, knowledgeable and understanding staff - would recommend them to all
Carole Ashley
16 Nov 2015
REPORT
Warm and friendly people, my Greyhounds get great care. Thank you
Carole A.
12 Aug 2015
REPORT
Lovely, friendly people. Make you feel at ease, care very much for you beloved pets. Very helpful receptionists. I was made to feel very welcome. Would very much recommend Chestnuts of Hoe Lane Ware.
Jonathan Saull
1 Dec 2014
REPORT
Superb. Just cannot think of anything else to say. Our young dog was taken ill in the summer. I was concerned that we were either going to lose him, or that his illness was going to have long term ... Read More
Superb. Just cannot think of anything else to say. Our young dog was taken ill in the summer. I was concerned that we were either going to lose him, or that his illness was going to have long term health implications. Quick admission, and the prompt diagnosis of an often missed condition led to a very quick recovery. During his period of care he was obviously well cared for, as when we call in he pulls us through the door to reception. On a personal note, as we had lost an elderly dog less than a year previously I found his illness emotionally challenging All the staff were incredibly supportive. Thank you. Read Less
Kevin White
16 Nov 2014
REPORT
amazing
Debs Williams
11 Mar 2014
REPORT
Just want to say a big thank you to the staff at the Vets today. Sorry I didn't get your name but thank you for being so caring & kind when I came in with my poor little cat Tibbs who was accidentally... Read More
Just want to say a big thank you to the staff at the Vets today. Sorry I didn't get your name but thank you for being so caring & kind when I came in with my poor little cat Tibbs who was accidentally killed. Thank you x Read Less
A Google User
26 Mar 2012
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know