18 Reviews

Park Veterinary Centre

Watford, Hertfordshire
Reviews
Melissa
3 Jun 2022
REPORT
I wish people would stop giving high ratings because it makes people like me think it's a fantastic place. Other reviews explain this clinic either left pets suffering or caused their death. It wish I... Read More
I wish people would stop giving high ratings because it makes people like me think it's a fantastic place. Other reviews explain this clinic either left pets suffering or caused their death. It wish I had known this was the worst place I could have taken her and my dog wouldn’t have suffered the way she did. They neglected my dog, lied about her suffering so she could come every week for consultations, medication and scans. They don’t care about pets or what is best for them just making money. They wouldn’t tell you the cost just show the card machine at the end to pay. My dog had a scan and I was told she didn’t want to get in the kennel. I was annoyed because I would have waited outside with my dog until it was time for the scan instead they left her scared for hours. She was traumatised like she had been sweating the whole time and vomited straight away as I held her. Who knows how they treated her. My bill ran so high even though I was paying it off it kept increasing due to how often they told me to bring her in. I brought her in once or twice a week for 6 weeks then my dog passed away only a few hours after having a check-up here and was told she was fine to go home. I’m devastated I trusted this place to care for my dog as they didn’t have her best interests at heart. What’s worse is they refused to let me take her ashes as I had a bill but said don’t worry she will still be here when I can come back to pay. I used every last penny to get her away from them. I wasn’t going to leave her knowing she was traumatised whether she was alive or not. They explained it was policy to pay the bill before taking your pet's ashes however, no one informed me. As you can imagine I have no words for my dog's death and being told I can’t bring her home was more heartbreaking after they were the reason my bill was so high. They carried out unnecessary treatments but convinced me she needed it. On top of this, a few receptionists were heartless, disrespectful and rude. Read Less
Michelle Grennan
30 May 2022
REPORT
I can’t speak highly enough of this practice. I found myself in a desperate situation and Park Vets were amazing!!! From the lovely receptionist that took my call, to the Vet and her team. My beautifu... Read More
I can’t speak highly enough of this practice. I found myself in a desperate situation and Park Vets were amazing!!! From the lovely receptionist that took my call, to the Vet and her team. My beautiful boy Trouble had finally decided he was too tired to stay and I had to say goodbye!! The kindness and support I was shown as well as the care for Trouble on the day made such a heartbreaking situation bearable!! Thank you all so very very much, you really don’t know how much of a difference you make . Read Less
Sharon R.
5 Feb 2019
REPORT
I took my two rescue kittens Pearl and Cookie to Park Vets to be spayed and I only got to bring one kitten home. Due to the negligence of Park Vets, Pearl died during her operation! Her equipment wa... Read More
I took my two rescue kittens Pearl and Cookie to Park Vets to be spayed and I only got to bring one kitten home. Due to the negligence of Park Vets, Pearl died during her operation! Her equipment wasn’t checked before surgery, there was a valve left closed on her breathing tube and she was struggling to breathe. No one noticed for a while that she couldn’t breathe and when they finally did notice they couldn’t even figure out why until it was too late to save her. I know they were running late this day and believe they carried out her surgery in a rush and made stupid, sloppy mistakes that could have been easily prevented. They seriously neglected my poor kitten! The manager even had the cheek afterwards to say ‘well we could have lied and said she had a reaction to the anaesthetic’! I was also told the owner would call to offer his apologies but he didn’t even bother, which shows you just how little he cared about an animal dying in their care and under his business name and reputation. My family and I are absolutely devastated at losing Pearl and her sister Cookie is missing her and wondering where she is. I will never take any of my animals to Park Vets ever again! Read Less
Review Image
Judith Moores
12 Jul 2018
REPORT
I have an elderly cat and I moved him to Park vets about a year ago, and I am pleased that I did! The care has been fantastic from the start, as well as advice given to me in looking after him. My cos... Read More
I have an elderly cat and I moved him to Park vets about a year ago, and I am pleased that I did! The care has been fantastic from the start, as well as advice given to me in looking after him. My costs have also reduced as Park are not insisting on regular expensive test's as the previous vets were, and the 1 time the tests were done the cost was less than half. Read Less
Miranda Button
27 Jun 2018
REPORT
Favourite vets love them and they know how to look after a v nervous dog xx
Lindsay Morrison
8 May 2018
REPORT
Absolutely fantastic vet! Very helpful, clean and we'll staffed. Would recommend to anyone.
Paul White
30 Apr 2018
REPORT
Cannot praise the staff enough for their kindness, compassion and professionalism when we sadly had to put our dog to sleep - we were just about holding it together until the vet tenderly kissed her o... Read More
Cannot praise the staff enough for their kindness, compassion and professionalism when we sadly had to put our dog to sleep - we were just about holding it together until the vet tenderly kissed her on the head and whispered goodbye. For me that simple act spoke volumes. Read Less
Jeanette Tarelli
31 Mar 2018
REPORT
Really caring staff. The whole team receptionist , nurses and the vets are all exceptional. Very helpful
Bansi Pattni
28 Feb 2018
REPORT
Got appointment very quickly and addressed my pets issue
Diana Ammerlaan
22 Dec 2017
REPORT
Fantastic staff, helpful and caring. Great place to be when pet unwell
Tony Irons
27 May 2017
REPORT
Large vetinary practice let down by limited parking. Numerous vets, nurses and support staff who inspire confidence. Have been using them for 25 years or so. They have a satellite practice in Katheri... Read More
Large vetinary practice let down by limited parking. Numerous vets, nurses and support staff who inspire confidence. Have been using them for 25 years or so. They have a satellite practice in Katherine Place, Leavesden which we use for routine (non-surgical) matters.Read Less
Andy Bruce
4 Feb 2017
REPORT
Fantastic service and great value for money. Needed an xray for my dog, paid 200 including consultation at Park, was quoted 500 at Medivet down the road!
Andrew Gilchrist
25 Sep 2016
REPORT
Good vets
interactive karinak
29 Aug 2016
REPORT
Last August our dog fell very ill, she was really in pain and was very poorly. I took her to Park Vets in Cassiobury and they kept her the night. After scanning her and doing the exams needed, they co... Read More
Last August our dog fell very ill, she was really in pain and was very poorly. I took her to Park Vets in Cassiobury and they kept her the night. After scanning her and doing the exams needed, they contacted me saying that a cancer the size of a tennis ball was found in her pancreas. The vet Mrs. Cristiana said that the exams carried out by Monique Noronha where conclusive and that we needed to think of our Dog and not ourselves. She said the best was to put the dog down. As my children were in Italy at the time, I asked if extra time could be given, and she prescribed medication. Once everyone cut their holidays short to say our finals goodbye, we went to the appointment at the Vet Centre to put her down. That day in particular our dog was more lively and had recovered a bit, so the Vet (Mrs Cristiana) advised us to wait until she was less lively so that we wouldn't feel so guilty or that we had done the wrong thing. She said not to expect our dog to last till Xmas. After that time, our dog recovered so much, that a friend advised us to ask the lady who did the scan to show us the cancer again as we could not understand why our dog seemed better instead of worst...The lady (Monique) was astonished when she re-scanned our dog and could not see any cancer, nor the tennis ball size that was so visible and for which we were advised to kill our dog. We where so happy and relief but then felt so let down that I contacted the Vet to complain and to let her know that they should think twice before advising pet owners to kill their pets when unwell. Her answer was really disappointing, she said, "misdiagnosis happen even with humans" and that if we wanted a more accurate vision of the cancer she could refer us to a place where the scans are carried out in colour as their black and white screen seemed to show a text book like description of cancer which is what we were told our dog had" There was no apology, no remorse and sadly no lessons were learnt (I feel) from their part. I think it was a mistake and that the practice is not bad one (they just made a huge mistake, maybe a one off) but this experience has taught me a lot! Please pet owners, think twice before putting your pet down and more importantly seek a second opinion, wait for treatment to take its course, it may get better and a life could be saved instead or finished. We are happy to report that once year on, our dog is lively and still around. K. Mujica Read Less
Andrew A
15 Aug 2016
REPORT
Very good. All vets wonderful with pets and seem to go the extra mile. No pressure, just friendly advice. Will always go back if need be. Costs not over the top either, which helps.
Steph Lukha
4 Jul 2016
REPORT
Very professional, accommodating, helpful and clean. I love Holly ( the vet!) as she is very kind and considerate as well as bring cost conscious and doesn't try to promote products/ treatments for mo... Read More
Very professional, accommodating, helpful and clean. I love Holly ( the vet!) as she is very kind and considerate as well as bring cost conscious and doesn't try to promote products/ treatments for money generating purposes. Also she has slim fingers, nicer for little animals, when they are being poked about!. Read Less
Katy Bowes
12 Aug 2015
REPORT
Greg Wiley
8 Jul 2011
REPORT
Book an Appointment
Online booking unavailable
Please call
01923 229300
256 Cassiobury Drive
Watford Hertfordshire WD17 3PA
Business Hours
Monday
Mon
08:30AM-18:30PM
Tuesday
Tue
08:30AM-18:30PM
Wednesday
Wed
08:30AM-18:30PM
Thursday
Thu
08:30AM-18:30PM
Friday
Fri
08:30AM-18:30PM
Saturday
Sat
08:30AM-12:30PM
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CLAIM IT HERE
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Park Veterinary Centre

Watford, Hertfordshire
(18)
256 Cassiobury Drive
Watford Hertfordshire WD17 3PA
Monday
08:30AM-18:30PM
Tuesday
08:30AM-18:30PM
Wednesday
08:30AM-18:30PM
Thursday
08:30AM-18:30PM
Friday
08:30AM-18:30PM
Saturday
08:30AM-12:30PM
Melissa
3 Jun 2022
REPORT
I wish people would stop giving high ratings because it makes people like me think it's a fantastic place. Other reviews explain this clinic either left pets suffering or caused their death. It wish I... Read More
I wish people would stop giving high ratings because it makes people like me think it's a fantastic place. Other reviews explain this clinic either left pets suffering or caused their death. It wish I had known this was the worst place I could have taken her and my dog wouldn’t have suffered the way she did. They neglected my dog, lied about her suffering so she could come every week for consultations, medication and scans. They don’t care about pets or what is best for them just making money. They wouldn’t tell you the cost just show the card machine at the end to pay. My dog had a scan and I was told she didn’t want to get in the kennel. I was annoyed because I would have waited outside with my dog until it was time for the scan instead they left her scared for hours. She was traumatised like she had been sweating the whole time and vomited straight away as I held her. Who knows how they treated her. My bill ran so high even though I was paying it off it kept increasing due to how often they told me to bring her in. I brought her in once or twice a week for 6 weeks then my dog passed away only a few hours after having a check-up here and was told she was fine to go home. I’m devastated I trusted this place to care for my dog as they didn’t have her best interests at heart. What’s worse is they refused to let me take her ashes as I had a bill but said don’t worry she will still be here when I can come back to pay. I used every last penny to get her away from them. I wasn’t going to leave her knowing she was traumatised whether she was alive or not. They explained it was policy to pay the bill before taking your pet's ashes however, no one informed me. As you can imagine I have no words for my dog's death and being told I can’t bring her home was more heartbreaking after they were the reason my bill was so high. They carried out unnecessary treatments but convinced me she needed it. On top of this, a few receptionists were heartless, disrespectful and rude. Read Less
Michelle Grennan
30 May 2022
REPORT
I can’t speak highly enough of this practice. I found myself in a desperate situation and Park Vets were amazing!!! From the lovely receptionist that took my call, to the Vet and her team. My beautifu... Read More
I can’t speak highly enough of this practice. I found myself in a desperate situation and Park Vets were amazing!!! From the lovely receptionist that took my call, to the Vet and her team. My beautiful boy Trouble had finally decided he was too tired to stay and I had to say goodbye!! The kindness and support I was shown as well as the care for Trouble on the day made such a heartbreaking situation bearable!! Thank you all so very very much, you really don’t know how much of a difference you make . Read Less
Sharon R.
5 Feb 2019
REPORT
I took my two rescue kittens Pearl and Cookie to Park Vets to be spayed and I only got to bring one kitten home. Due to the negligence of Park Vets, Pearl died during her operation! Her equipment wa... Read More
I took my two rescue kittens Pearl and Cookie to Park Vets to be spayed and I only got to bring one kitten home. Due to the negligence of Park Vets, Pearl died during her operation! Her equipment wasn’t checked before surgery, there was a valve left closed on her breathing tube and she was struggling to breathe. No one noticed for a while that she couldn’t breathe and when they finally did notice they couldn’t even figure out why until it was too late to save her. I know they were running late this day and believe they carried out her surgery in a rush and made stupid, sloppy mistakes that could have been easily prevented. They seriously neglected my poor kitten! The manager even had the cheek afterwards to say ‘well we could have lied and said she had a reaction to the anaesthetic’! I was also told the owner would call to offer his apologies but he didn’t even bother, which shows you just how little he cared about an animal dying in their care and under his business name and reputation. My family and I are absolutely devastated at losing Pearl and her sister Cookie is missing her and wondering where she is. I will never take any of my animals to Park Vets ever again! Read Less
Review Image
Judith Moores
12 Jul 2018
REPORT
I have an elderly cat and I moved him to Park vets about a year ago, and I am pleased that I did! The care has been fantastic from the start, as well as advice given to me in looking after him. My cos... Read More
I have an elderly cat and I moved him to Park vets about a year ago, and I am pleased that I did! The care has been fantastic from the start, as well as advice given to me in looking after him. My costs have also reduced as Park are not insisting on regular expensive test's as the previous vets were, and the 1 time the tests were done the cost was less than half. Read Less
Miranda Button
27 Jun 2018
REPORT
Favourite vets love them and they know how to look after a v nervous dog xx
Lindsay Morrison
8 May 2018
REPORT
Absolutely fantastic vet! Very helpful, clean and we'll staffed. Would recommend to anyone.
Paul White
30 Apr 2018
REPORT
Cannot praise the staff enough for their kindness, compassion and professionalism when we sadly had to put our dog to sleep - we were just about holding it together until the vet tenderly kissed her o... Read More
Cannot praise the staff enough for their kindness, compassion and professionalism when we sadly had to put our dog to sleep - we were just about holding it together until the vet tenderly kissed her on the head and whispered goodbye. For me that simple act spoke volumes. Read Less
Jeanette Tarelli
31 Mar 2018
REPORT
Really caring staff. The whole team receptionist , nurses and the vets are all exceptional. Very helpful
Bansi Pattni
28 Feb 2018
REPORT
Got appointment very quickly and addressed my pets issue
Diana Ammerlaan
22 Dec 2017
REPORT
Fantastic staff, helpful and caring. Great place to be when pet unwell
Tony Irons
27 May 2017
REPORT
Large vetinary practice let down by limited parking. Numerous vets, nurses and support staff who inspire confidence. Have been using them for 25 years or so. They have a satellite practice in Katheri... Read More
Large vetinary practice let down by limited parking. Numerous vets, nurses and support staff who inspire confidence. Have been using them for 25 years or so. They have a satellite practice in Katherine Place, Leavesden which we use for routine (non-surgical) matters.Read Less
Andy Bruce
4 Feb 2017
REPORT
Fantastic service and great value for money. Needed an xray for my dog, paid 200 including consultation at Park, was quoted 500 at Medivet down the road!
Andrew Gilchrist
25 Sep 2016
REPORT
Good vets
interactive karinak
29 Aug 2016
REPORT
Last August our dog fell very ill, she was really in pain and was very poorly. I took her to Park Vets in Cassiobury and they kept her the night. After scanning her and doing the exams needed, they co... Read More
Last August our dog fell very ill, she was really in pain and was very poorly. I took her to Park Vets in Cassiobury and they kept her the night. After scanning her and doing the exams needed, they contacted me saying that a cancer the size of a tennis ball was found in her pancreas. The vet Mrs. Cristiana said that the exams carried out by Monique Noronha where conclusive and that we needed to think of our Dog and not ourselves. She said the best was to put the dog down. As my children were in Italy at the time, I asked if extra time could be given, and she prescribed medication. Once everyone cut their holidays short to say our finals goodbye, we went to the appointment at the Vet Centre to put her down. That day in particular our dog was more lively and had recovered a bit, so the Vet (Mrs Cristiana) advised us to wait until she was less lively so that we wouldn't feel so guilty or that we had done the wrong thing. She said not to expect our dog to last till Xmas. After that time, our dog recovered so much, that a friend advised us to ask the lady who did the scan to show us the cancer again as we could not understand why our dog seemed better instead of worst...The lady (Monique) was astonished when she re-scanned our dog and could not see any cancer, nor the tennis ball size that was so visible and for which we were advised to kill our dog. We where so happy and relief but then felt so let down that I contacted the Vet to complain and to let her know that they should think twice before advising pet owners to kill their pets when unwell. Her answer was really disappointing, she said, "misdiagnosis happen even with humans" and that if we wanted a more accurate vision of the cancer she could refer us to a place where the scans are carried out in colour as their black and white screen seemed to show a text book like description of cancer which is what we were told our dog had" There was no apology, no remorse and sadly no lessons were learnt (I feel) from their part. I think it was a mistake and that the practice is not bad one (they just made a huge mistake, maybe a one off) but this experience has taught me a lot! Please pet owners, think twice before putting your pet down and more importantly seek a second opinion, wait for treatment to take its course, it may get better and a life could be saved instead or finished. We are happy to report that once year on, our dog is lively and still around. K. Mujica Read Less
Andrew A
15 Aug 2016
REPORT
Very good. All vets wonderful with pets and seem to go the extra mile. No pressure, just friendly advice. Will always go back if need be. Costs not over the top either, which helps.
Steph Lukha
4 Jul 2016
REPORT
Very professional, accommodating, helpful and clean. I love Holly ( the vet!) as she is very kind and considerate as well as bring cost conscious and doesn't try to promote products/ treatments for mo... Read More
Very professional, accommodating, helpful and clean. I love Holly ( the vet!) as she is very kind and considerate as well as bring cost conscious and doesn't try to promote products/ treatments for money generating purposes. Also she has slim fingers, nicer for little animals, when they are being poked about!. Read Less
Katy Bowes
12 Aug 2015
REPORT
Greg Wiley
8 Jul 2011
REPORT
Is this your business?
CLAIM IT HERE
Incorrect information? Let us know