We have used Eagle Vets from the day it opened but never again. We have had dogs for 46yrs and when the time comes to say goodbye it has always been made as painless as is possible until today!! Unfor... Read More
We have used Eagle Vets from the day it opened but never again. We have had dogs for 46yrs and when the time comes to say goodbye it has always been made as painless as is possible until today!! Unfortunately we had to take little Max down his time had come, He was taken in by a very sympathetic Nurse to prepare him as they were going to give the final injection in the back of the car in order that we could be with him we could hear him screaming from outside when they eventually brought him back out he had a muzzle on he has never had to wear one in all of his 13 years, When given the injection he screamed the Vet had gone back in telling my wife it would take about 20 minutes to fully work Max was in so much pain he was trying to get out of the car eventually he quietened down the Vet came out said he had gone. Never in our 46 years as dog owners have we had one suffer like this.
We still have one Alsatian and will be moving him to another Vets as soon as is required.
I am considering what further action I can take as this was just not acceptable. My wife and I are still traumatised by what we witnessed as were at least three other people waiting to see the VET.
Please feel free to contact me. Read Less
Mark Hames
2 Jul 2018
REPORT
Very friendly and always good with the animals.
Nicki Cowan
26 Jun 2018
REPORT
First visit for an anxious dog and the vet was lovely and reassuring.
Eleanor Coveney
2 Jun 2018
REPORT
Lovely people who really care.
Dorothy Favell
24 Apr 2018
REPORT
Very caring during the horrible experience of having to euthanise my old dog. The lovely staff really helped make it more bearable
John Davies
24 Apr 2018
REPORT
Great vets. Lovely people. Always helpful. Thank you.
Jenny Robinson
13 Feb 2018
REPORT
I can't fault their care for animals, my cat has a kidney problem and they wanted her to stay in for 24 hours to give IV treatment, she intact stayed in 2 days as they wanted to make sure she was prop... Read More
I can't fault their care for animals, my cat has a kidney problem and they wanted her to stay in for 24 hours to give IV treatment, she intact stayed in 2 days as they wanted to make sure she was properly hidrated. Their care for her and all the other animals is the best one can hope for Read Less
Now Your Caking Designs
14 Jan 2018
REPORT
Extremely friendly staff, very Professional and I would highly recommend Eagle Vets.
David Horneff
14 Jan 2018
REPORT
By far the best vet practice in thanet. They really are the best
Chris Elliott
11 May 2017
REPORT
Great local vets @ honest prices
Alan Dennis
7 May 2017
REPORT
Very helpful staff and friendly
Simon Pugh
12 Mar 2017
REPORT
Good vets they look after my J very well
Gina Mitson
14 Feb 2017
REPORT
Fantastic service
Amy Charlesworth
13 Feb 2017
REPORT
We received a condolence card today from the wonderful team at Eagle Vets. They went above and beyond to help my 10year old GSD who suffered from EPI for the past 6&1/2 years. We lost him 6/2/17. Geor... Read More
We received a condolence card today from the wonderful team at Eagle Vets. They went above and beyond to help my 10year old GSD who suffered from EPI for the past 6&1/2 years. We lost him 6/2/17. George let us have as much time with him as possible. We were always warmly greeted and after weekly/monthly trips for 4years Prince loved coming to the vets, especially when Steph gave him treats. Thank you for the amazing job you all do. Read Less
Jon Brooks
31 Jan 2017
REPORT
Always great service from the best vets in the area. Friendly and helpful, from the bottom to the top. All our animals are registered there and we wouldn't go anywhere else. Great value for money as w... Read More
Always great service from the best vets in the area. Friendly and helpful, from the bottom to the top. All our animals are registered there and we wouldn't go anywhere else. Great value for money as well. The only place that can cut our Patterdale's nails. She's a wriggly little madam. Thank youRead Less
Zena Morphew
28 Nov 2016
REPORT
A huge thank you to everyone in reception, the nurses and Keith and George for the care and kindness you've shown to Otis over the last ten years. From medical care to filling out my insurance forms,... Read More
A huge thank you to everyone in reception, the nurses and Keith and George for the care and kindness you've shown to Otis over the last ten years. From medical care to filling out my insurance forms, you couldn't have done more to help, but especially to you George for sending Otis to a better place in the comfort of his own home. You really made it easier to bear, thank you. Read Less
Karen Ward
16 Nov 2016
REPORT
All the vets, nurses are excellent. I feel confident in the staff and the care and treatment provided and that is very important. I feel listened to and things are explained well. When I've been an ... Read More
All the vets, nurses are excellent. I feel confident in the staff and the care and treatment provided and that is very important. I feel listened to and things are explained well. When I've been an over-worried fur mum I have been given reassurance. The reception staff are excellent too. I think the practice is outstanding and I can't recommend it enough. Read Less
Sandra Scutt
14 Nov 2016
REPORT
Been more than happy with the service my dogs have received at both Minster and Birchington vets. Staff friendly and very helpful and very gentle with the dogs .Thank you all so much.
Beverley Eden
14 Nov 2016
REPORT
2 days after my Pekingese Lulu had given birth with no complications to 5 babies she became unwell and started to stumble. It was a Sunday - we called the emergency number and Debbie was on call. She ... Read More
2 days after my Pekingese Lulu had given birth with no complications to 5 babies she became unwell and started to stumble. It was a Sunday - we called the emergency number and Debbie was on call. She met us at the surgery 30 mins later as we had to drive from Margate. By the time we got there Lulu seemed to be going into shock. I really thought I was going to lose her and have 5 newborn babies to keep alive ! Debbie took control immediately and found that there was still one placenta that had not been expelled. An injection to contract the womb was administered plus a steroid. Within minutes Lulu was recovering and by the time we left the surgery her eyes had begun to twinkle again. 3 years later I have a very healthy and happy family of Pekingese. Without Eagle Vets wonderful care it could have been a very different story ! THANK YOU.Read Less
Linda Trew
13 Nov 2016
REPORT
We came across Eagle Vets when we moved into the village. They were totally different to what we had experienced in the past, genuine, caring, compassionate and so skilled. We are delighted we discove... Read More
We came across Eagle Vets when we moved into the village. They were totally different to what we had experienced in the past, genuine, caring, compassionate and so skilled. We are delighted we discovered them and would highly recommend them. George and his team are amazing! Read Less
Jess Cairn
13 Nov 2016
REPORT
Best practice in the area, they always answer each and every one of my neurotic panicked phone calls at all hours of the day and night with good helpful advice and plenty of reassurance. Wouldn't go a... Read More
Best practice in the area, they always answer each and every one of my neurotic panicked phone calls at all hours of the day and night with good helpful advice and plenty of reassurance. Wouldn't go anywhere else! #theonlywayiseagle Read Less
Mandy Hunt
10 Sep 2016
REPORT
The whole team are amazing the way they have looked after my two babys with so much love I never seen this in other vets .They took special care of my rommy tell the end a month ago he was nearly 16 y... Read More
The whole team are amazing the way they have looked after my two babys with so much love I never seen this in other vets .They took special care of my rommy tell the end a month ago he was nearly 16 years old,i cant thank them enough for what they did for him. Read Less
Suzanne Rockchick McCormick
9 Sep 2016
REPORT
This isn't written demeaning other vets but Eagle vets are the ones I find absolutely caring, thorough and friendly. They always greet your pets, even the lovely receptionists, who are so busy! they a... Read More
This isn't written demeaning other vets but Eagle vets are the ones I find absolutely caring, thorough and friendly. They always greet your pets, even the lovely receptionists, who are so busy! they always have kind words for you, if is's a sad situation where your pet has to go to Rainbow Bridge, they never rush you, although they are busy! Well done all you lovely bunch of people! xx Read Less
Tom Worley
31 Aug 2016
REPORT
By far the best vets around in Kent, along with Eagle Vets in Minster
Dave Kelly
24 May 2016
REPORT
Caring and honest vets. Very friendly and reassurance given when worried about my pets. Definitely recommend bringing your pets here if you want them in good health
Fiona Ottaway
3 Mar 2016
REPORT
Very good vets very sympathetic
Pamela Taylor
17 Feb 2016
REPORT
Paul White
3 Jan 2016
REPORT
Great Vets.
Rob MacGowan
28 Jan 2015
REPORT
Great vet..thumbs up all round
Sam Youé
30 Oct 2014
REPORT
fantastic vets really look after and care for our jack Russell. Highly recommended
We have used Eagle Vets from the day it opened but never again. We have had dogs for 46yrs and when the time comes to say goodbye it has always been made as painless as is possible until today!! Unfor... Read More
We have used Eagle Vets from the day it opened but never again. We have had dogs for 46yrs and when the time comes to say goodbye it has always been made as painless as is possible until today!! Unfortunately we had to take little Max down his time had come, He was taken in by a very sympathetic Nurse to prepare him as they were going to give the final injection in the back of the car in order that we could be with him we could hear him screaming from outside when they eventually brought him back out he had a muzzle on he has never had to wear one in all of his 13 years, When given the injection he screamed the Vet had gone back in telling my wife it would take about 20 minutes to fully work Max was in so much pain he was trying to get out of the car eventually he quietened down the Vet came out said he had gone. Never in our 46 years as dog owners have we had one suffer like this.
We still have one Alsatian and will be moving him to another Vets as soon as is required.
I am considering what further action I can take as this was just not acceptable. My wife and I are still traumatised by what we witnessed as were at least three other people waiting to see the VET.
Please feel free to contact me. Read Less
Mark Hames
2 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Very friendly and always good with the animals.
Nicki Cowan
26 Jun 2018
REPORT
☆☆☆☆☆
REPORT
First visit for an anxious dog and the vet was lovely and reassuring.
Eleanor Coveney
2 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Lovely people who really care.
Dorothy Favell
24 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Very caring during the horrible experience of having to euthanise my old dog. The lovely staff really helped make it more bearable
John Davies
24 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Great vets. Lovely people. Always helpful. Thank you.
Jenny Robinson
13 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I can't fault their care for animals, my cat has a kidney problem and they wanted her to stay in for 24 hours to give IV treatment, she intact stayed in 2 days as they wanted to make sure she was prop... Read More
I can't fault their care for animals, my cat has a kidney problem and they wanted her to stay in for 24 hours to give IV treatment, she intact stayed in 2 days as they wanted to make sure she was properly hidrated. Their care for her and all the other animals is the best one can hope for Read Less
Now Your Caking Designs
14 Jan 2018
REPORT
☆☆☆☆☆
REPORT
Extremely friendly staff, very Professional and I would highly recommend Eagle Vets.
David Horneff
14 Jan 2018
REPORT
☆☆☆☆☆
REPORT
By far the best vet practice in thanet. They really are the best
Chris Elliott
11 May 2017
REPORT
☆☆☆☆☆
REPORT
Great local vets @ honest prices
Alan Dennis
7 May 2017
REPORT
☆☆☆☆☆
REPORT
Very helpful staff and friendly
Simon Pugh
12 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Good vets they look after my J very well
Gina Mitson
14 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Fantastic service
Amy Charlesworth
13 Feb 2017
REPORT
☆☆☆☆☆
REPORT
We received a condolence card today from the wonderful team at Eagle Vets. They went above and beyond to help my 10year old GSD who suffered from EPI for the past 6&1/2 years. We lost him 6/2/17. Geor... Read More
We received a condolence card today from the wonderful team at Eagle Vets. They went above and beyond to help my 10year old GSD who suffered from EPI for the past 6&1/2 years. We lost him 6/2/17. George let us have as much time with him as possible. We were always warmly greeted and after weekly/monthly trips for 4years Prince loved coming to the vets, especially when Steph gave him treats. Thank you for the amazing job you all do. Read Less
Jon Brooks
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Always great service from the best vets in the area. Friendly and helpful, from the bottom to the top. All our animals are registered there and we wouldn't go anywhere else. Great value for money as w... Read More
Always great service from the best vets in the area. Friendly and helpful, from the bottom to the top. All our animals are registered there and we wouldn't go anywhere else. Great value for money as well. The only place that can cut our Patterdale's nails. She's a wriggly little madam. Thank youRead Less
Zena Morphew
28 Nov 2016
REPORT
☆☆☆☆☆
REPORT
A huge thank you to everyone in reception, the nurses and Keith and George for the care and kindness you've shown to Otis over the last ten years. From medical care to filling out my insurance forms,... Read More
A huge thank you to everyone in reception, the nurses and Keith and George for the care and kindness you've shown to Otis over the last ten years. From medical care to filling out my insurance forms, you couldn't have done more to help, but especially to you George for sending Otis to a better place in the comfort of his own home. You really made it easier to bear, thank you. Read Less
Karen Ward
16 Nov 2016
REPORT
☆☆☆☆☆
REPORT
All the vets, nurses are excellent. I feel confident in the staff and the care and treatment provided and that is very important. I feel listened to and things are explained well. When I've been an ... Read More
All the vets, nurses are excellent. I feel confident in the staff and the care and treatment provided and that is very important. I feel listened to and things are explained well. When I've been an over-worried fur mum I have been given reassurance. The reception staff are excellent too. I think the practice is outstanding and I can't recommend it enough. Read Less
Sandra Scutt
14 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Been more than happy with the service my dogs have received at both Minster and Birchington vets. Staff friendly and very helpful and very gentle with the dogs .Thank you all so much.
Beverley Eden
14 Nov 2016
REPORT
☆☆☆☆☆
REPORT
2 days after my Pekingese Lulu had given birth with no complications to 5 babies she became unwell and started to stumble. It was a Sunday - we called the emergency number and Debbie was on call. She ... Read More
2 days after my Pekingese Lulu had given birth with no complications to 5 babies she became unwell and started to stumble. It was a Sunday - we called the emergency number and Debbie was on call. She met us at the surgery 30 mins later as we had to drive from Margate. By the time we got there Lulu seemed to be going into shock. I really thought I was going to lose her and have 5 newborn babies to keep alive ! Debbie took control immediately and found that there was still one placenta that had not been expelled. An injection to contract the womb was administered plus a steroid. Within minutes Lulu was recovering and by the time we left the surgery her eyes had begun to twinkle again. 3 years later I have a very healthy and happy family of Pekingese. Without Eagle Vets wonderful care it could have been a very different story ! THANK YOU.Read Less
Linda Trew
13 Nov 2016
REPORT
☆☆☆☆☆
REPORT
We came across Eagle Vets when we moved into the village. They were totally different to what we had experienced in the past, genuine, caring, compassionate and so skilled. We are delighted we discove... Read More
We came across Eagle Vets when we moved into the village. They were totally different to what we had experienced in the past, genuine, caring, compassionate and so skilled. We are delighted we discovered them and would highly recommend them. George and his team are amazing! Read Less
Jess Cairn
13 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Best practice in the area, they always answer each and every one of my neurotic panicked phone calls at all hours of the day and night with good helpful advice and plenty of reassurance. Wouldn't go a... Read More
Best practice in the area, they always answer each and every one of my neurotic panicked phone calls at all hours of the day and night with good helpful advice and plenty of reassurance. Wouldn't go anywhere else! #theonlywayiseagle Read Less
Mandy Hunt
10 Sep 2016
REPORT
☆☆☆☆☆
REPORT
The whole team are amazing the way they have looked after my two babys with so much love I never seen this in other vets .They took special care of my rommy tell the end a month ago he was nearly 16 y... Read More
The whole team are amazing the way they have looked after my two babys with so much love I never seen this in other vets .They took special care of my rommy tell the end a month ago he was nearly 16 years old,i cant thank them enough for what they did for him. Read Less
Suzanne Rockchick McCormick
9 Sep 2016
REPORT
☆☆☆☆☆
REPORT
This isn't written demeaning other vets but Eagle vets are the ones I find absolutely caring, thorough and friendly. They always greet your pets, even the lovely receptionists, who are so busy! they a... Read More
This isn't written demeaning other vets but Eagle vets are the ones I find absolutely caring, thorough and friendly. They always greet your pets, even the lovely receptionists, who are so busy! they always have kind words for you, if is's a sad situation where your pet has to go to Rainbow Bridge, they never rush you, although they are busy! Well done all you lovely bunch of people! xx Read Less
Tom Worley
31 Aug 2016
REPORT
☆☆☆☆☆
REPORT
By far the best vets around in Kent, along with Eagle Vets in Minster
Dave Kelly
24 May 2016
REPORT
☆☆☆☆☆
REPORT
Caring and honest vets. Very friendly and reassurance given when worried about my pets. Definitely recommend bringing your pets here if you want them in good health
Fiona Ottaway
3 Mar 2016
REPORT
☆☆☆☆☆
REPORT
Very good vets very sympathetic
Pamela Taylor
17 Feb 2016
REPORT
☆☆☆☆☆
REPORT
Paul White
3 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Great Vets.
Rob MacGowan
28 Jan 2015
REPORT
☆☆☆☆☆
REPORT
Great vet..thumbs up all round
Sam Youé
30 Oct 2014
REPORT
☆☆☆☆☆
REPORT
fantastic vets really look after and care for our jack Russell. Highly recommended