Excellent caring staff they make you and your pet feel very special would highly recommend to anyone. We moved and still continue to use Bourne vets I am happy to travel to get an excellent service for my dog Boycie Read Less

We always appreciate the friendliness and efficiency of all members of staff. Our two dogs are given the best treatment and individual care possible and their health is always fully discussed with us in a personal and caring manner. Clair Marsh Read Less

Fantastic, friendly staff , my dog loves visiting. I am always amazed by how easy it is to make appointments and the vets are amazing. Opening hours are great. Thank you for always taking the best of care with my pet. Read Less

A fabulous kind and amazing service everytime by true professionals who clearly love their job and treat your pet and us owners like we all matter, giving time,thorough examinations ,proper explanations and the very best care you could imagine. Would highly recommend Bourne Vets without a doubt. Read Less

😻 I love Bourne Veterinary!! 😸 I just wanted to praise all the fantastic team at Bourne Veterinary practice in bekesbourne for their impeccable service and care, we've been with them from the beginning and all of my pets over the years have had the very best of treatment. I can't recommend them highly enough and am dismayed at the (small amount of) negative reviews. They genuinely care about all their patients and do their very best which is all you need to know when you're worried about your animals. Well done everyone for such a brilliant practice, I take my hat to you all!! Kevin, Celia and Alan Howell, and Oliver the Siamese cat! Read Less

Such kind and caring staff. I completely trust that when I leave my dog with them that he is treated in a gentle, caring and professional way. So happy I changed Rudy's veterinary care to them after 5 years with his previous vets. Read Less

Fantastic group of vets. Very knowledgable and supportive. They've always looked after us and our range of pets really well. The surgery is spotlessly clean and has top of the range equipment. Clinically their service is excellent and their level of pastoral care cannot be faulted. They take the time to get to know you and your pet and are never in a rush to move onto the next client. Open at weekends and evenings. I highly recommend Bourne Vets. Read Less

Excellent Vets. All the staff clearly love animals, and I trust them to take great care of my elderly cat. Would highly recommend this lovely caring practice. They even have a cat only clinic... amazing. Read Less

Tried to make an appointment to have my parents elderly dog put to sleep as an emergency as their normal vets were closed. Receptionist said as we were not registered clients they would not see us. Very unhelpful and cold hearted. Ended up going to Lady Danes who were understanding, kind and compassionate. Very disappointed with lack of understanding from Bourne Vets in such a heartbreaking situation. Will not be recommending to any family or friends. Read Less

Everyone I have known at Bourne Vets over the past ten years has been kind, caring and professional. Yesterday I said goodbye to William, my Burmese companion for almost 17 years, helped on his way by Rob. Today I called the practice and immediately I was told how sorry they were, asked how I was... Feeling sad but so very grateful to have had two cats cared for by Bourne Vets, and also grateful for the care given to me at a painful time. Thank you. Read Less

It is The Best vet practice! Would travel many miles to visit, luckily we are only half an hour away. Friendly with infinite care and kindness at all times, and let's face it there are times when we have to say goodbye to our best beloveds and all at Bourne Vets make it the best experience possible at these very sad times, I still recall vividly the kindness Rob showed my lovely Jack and us, three years ago now! Thank you all. Read Less

We needed to find a new vet after our long standing vet took semi retirement. As a professional dog trainer and handler I needed a vet that would listen and not try and sell us every unnecessary item or put our pets through unnecessary procedures and treatments.Our dogs have had a few surgical and emergency visits to Bourne vets and I can only praise Rob and his staff for the treatment given and the after-care. They are Vets that always have time to speak and talk to you on every visit. Well done Bourne Vets we at Olantigh Dog Training will, and have been recommending you to all our clients.. Read Less

Switched to Bourne Vets not long after they opened - I believe 2006 - and never regretted the move. Bourne have looked after a total of 8 dogs (+11 puppies), 3 cats and 2 guinea pigs for us. The commitment and care of the vets and nursing staff is beyond question - we have always had service that is nothing short of excellent, good well thought out advice, and a sense of genuine interest in the animals they treat. Could not recommend more highly. Read Less

I simply would not take my animals anywhere else!! They are a 45 minute drive for me, past my nearest town full of vets, but Bourne is always our choice. Thank you for everything you have done over the years to care for me & my furmily xx Read Less

pets become members of the family so when they are poorly it is a traumatic time. Bourne not only give superior animal care but are also sensitive and understanding towards the owners. when i lost my Ginny Pig a few years ago i was devastated, but Rob made the awful situation that bit easier to bare. He arranged for my much loved rescue cat (who had she been human would have carried a sting bag and worn rollers and a blue rinse!) to be cremated (not something i have had done with any of my previous pets) and put no pressure on us to "do whats best" but rather helped us come to the very hard conclusion of having her put to sleep in a sensitive manner. when she was kept in i rang at least 4 times to check on her and was never once made to feel i was being a pest. I would not trust my current little lady to any other vets. i cannot praise this place (and the staff) enough. passion, dignity,care, compassion and commitment are all words that sum this practice up. i know my little one is safe in their hands.Read Less

I cant understand why Bourne have a poor review. I have been with them from when they opened and they have always been fantastic. Their opening hours are very flexible and mean that you can take your pet to the vets at the weekend when all the other vets are closed. I have never had any problem with any of the staff - they are all friendly, kind and professional. I would thoroughly recommend them. Read Less