The Barton Veterinary Hospital
Canterbury, Kent
General Info
Tweed House Veterinary Surgery is a family-run company, which aims to provide comprehensive small animal veterinary care to the communities of North-West Leeds and the surrounding areas. They strive to serve the community through education of pet owners, the general public and employees alike. Always charging a fair price for the care provided, so that they can continuously improve through reinvestment in new services, technologies and employee education. Allowing employees to develop their careers and ensure the best service is provided to the community.
Team
Vanessa Nicola
Veterinarian
Helen Groves-de-Milleret
Veterinarian
Christopher Little
Veterinarian
Antoinette Baddiley
Nurse
Louisa Carey
Nurse
Hannah Davis
Nurse
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Reviews
Amanda Jane Hathaway
30 Aug 2020
REPORT
Used out of hours service tonight as my dog had hurt his leg. They were absolutely fantastic. From the moment I rang (in tears) they were so kind, caring and amazing. They also looked after my beloved...
Used out of hours service tonight as my dog had hurt his leg. They were absolutely fantastic. From the moment I rang (in tears) they were so kind, caring and amazing. They also looked after my beloved Mollie, who was so so poorly. The care she received was beyond 5 star. The staff genuinely want to help and love and respect the animals they care for. Thank you xx
Joseph Landon-Ray
16 Jul 2018
REPORT
Superlative. All the staff really care about the animals they treat and they are fantastic advocates when they need to be referred on to specialists. Cannot recommend highly enough.
Sam Viscount
29 Jun 2018
REPORT
Amazing staff who really, truely care about animals. We were seen straight away, after coming in as an emergency, with no appointment! Juni was operated on straight away and we were home later the sam...
Amazing staff who really, truely care about animals. We were seen straight away, after coming in as an emergency, with no appointment! Juni was operated on straight away and we were home later the same day. Vanessa the vet who operated on our dog is a star and a truely wonderful person i would 100% recommend her and this vet hospital! she really cares for your animal and puts their needs above everything else including profit! This amazing lady helped us immensely with the costs, keeping them as low as possible for us. Thank you so so much for everything you have done for us, we are so so grateful our lil man is on the mend 💗 from Juni and his family xx
Sally Jones
25 Jun 2018
REPORT
This is the only out of hours vet so you pretty much have to go there unless you get can wait until the next morning to take your pet to your own Vet which we unfortunately couldn't !! We knew he need...
This is the only out of hours vet so you pretty much have to go there unless you get can wait until the next morning to take your pet to your own Vet which we unfortunately couldn't !! We knew he needed to be put to sleep before we got there and what was already a traumatic experience was made even worse by the Vet continuing to speak about whether the forms should be completed before or after he was "euthanised" and what did we want to do with his remains? Remains? He hadn't even left us yet.We didn't have a choice but to go there but it would not be through choice again. Staff need to work very hard on their tone and be a great deal more sympathetic and not be so concerned about the £ sign.
Ryan
20 May 2018
REPORT
Good vets knew what they were talking about and looked after my dog but wow again I find myself complaining about the price what has happened to prices recently everyone not only wants the arm and leg...
Good vets knew what they were talking about and looked after my dog but wow again I find myself complaining about the price what has happened to prices recently everyone not only wants the arm and leg but now they take the other leg as well
Gill Vaughan
25 Apr 2018
REPORT
Very nice vet practice , professional and friendly staff. But sometimes do not keep to appointment times which is frustrating at times.
Weng Lim
5 Apr 2018
REPORT
An excellent veterinary practice. All the vets are top class.
Rebekah Swaffer
19 Mar 2018
REPORT
Took a poorly wild rabbit in, and the staff were so lovely.
Sue Mead
17 Mar 2018
REPORT
I had to take my Old English Sheepdog here for a cardiologist refferal. We was seen by Chris and he was absolutely fantastic. He explained everything perfectly and took excellent care of my gorgeous d...
I had to take my Old English Sheepdog here for a cardiologist refferal. We was seen by Chris and he was absolutely fantastic. He explained everything perfectly and took excellent care of my gorgeous dog. I was very scared and upset but he put my mind at rest as best he can and was just generally brilliant. He took such great care of my dog. The receptionists were all lovely and helpful too. Highly recommend to everyone.
Amanda Davey
24 Feb 2018
REPORT
Very caring and knowledgeable. Provide lots of services. Highly recommend.
Tom solaire
11 May 2017
REPORT
I Couldn't be happier with the care, treatment or the service here! The vets have always been kind, helpful, polite, patient and informed. They took great care of both my pets!
Debbie Cook
27 Mar 2017
REPORT
Beth Burgess
18 Apr 2015
REPORT
I took my cat in for radioactive iodine treatment and was hugely impressed with the whole experience. A clean surgery, a pragmatic and professional vet who involved me fully in treatment decisions and...
I took my cat in for radioactive iodine treatment and was hugely impressed with the whole experience. A clean surgery, a pragmatic and professional vet who involved me fully in treatment decisions and discussions, a friendly reception team, and caring vet nurses who really went out of their way to accommodate my cat (who is a bit of diva, bless her). Couldn't be more delighted with the service and the care. Nice job, Barton :)
David John
12 Jun 2014
REPORT
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only ...
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only three days for observation and a heart scan, he was discharged after three days with medication . we took him to 4 follow up check up that lasted no more than 5 minutes each time, and was given the drugs to treat his condition. today we have been told we are to pay an additional 1700 !! as PPI will only pay up to 3000 . so then a grand total of 4700 for just what i have just listed at no point did this vet or p p insurance notify us of this problem and they just kept Running up a huge Bill . we will never use this company Ever Again ! extortionate appalling misleading people .
The Pathway AutoBiography
12 Jun 2014
REPORT
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only ...
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only three days for observation and a heart scan, he was discharged after three days with medication . we took him to 4 follow up check up that lasted no more than 5 minutes each time, and was given the drugs to treat his condition. today we have been told we are to pay an additional 1700 !! as PPI will only pay up to 3000 . so then a grand total of 4700 for just what i have just listed at no point did this vet or p p insurance notify us of this problem and they just kept Running up a huge Bill . we will never use this company Ever Again ! extortionate appalling misleading people .
Von Byker
12 Jun 2014
REPORT
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only ...
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only three days for observation and a heart scan, he was discharged after three days with medication . we took him to 4 follow up check up that lasted no more than 5 minutes each time, and was given the drugs to treat his condition. today we have been told we are to pay an additional 1700 !! as PPI will only pay up to 3000 . so then a grand total of 4700 for just what i have just listed at no point did this vet or p p insurance notify us of this problem and they just kept Running up a huge Bill . we will never use this company Ever Again ! extortionate appalling misleading people .
Arianne P.
1 May 2014
REPORT
I booked an appointment for my pet who i knew was very ill and i had stated so on the phone. They found time for me first thing the next morning, however after the examination all the vet could say wa...
I booked an appointment for my pet who i knew was very ill and i had stated so on the phone. They found time for me first thing the next morning, however after the examination all the vet could say was that my animal was clearly very ill (as i had pointed out) but they didn't know how to treat her! to which they charged me for the privilege! this is the second time i had visited and been charged with no help at all. We agreed they would phone and get a referral for me but didn't hear back until a complaint was made the next day by which time it was too late. If you have an exotic pet, or any pet for that matter, i can not stress enough that you question any vet you go to before booking an appointment.
Book an Appointment
Online booking unavailable
Please call
01227 765522
Business Hours
Monday
Mon
08:00AM-18:30PM
Tuesday
Tue
08:00AM-18:30PM
Wednesday
Wed
08:00AM-18:30PM
Thursday
Thu
08:00AM-18:30PM
Friday
Fri
08:00AM-18:30PM
Saturday
Sat
08:00AM-13:00PM
Popular Hours
6a
12p
6p
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Closed on {{popularHourDay.text}}
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The Barton Veterinary Hospital
Canterbury, Kent
Book an Appointment
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General Info
Tweed House Veterinary Surgery is a family-run company, which aims to provide comprehensive small animal veterinary care to the communities of North-West Leeds and the surrounding areas. They strive to serve the community through education of pet owners, the general public and employees alike. Always charging a fair price for the care provided, so that they can continuously improve through reinvestment in new services, technologies and employee education. Allowing employees to develop their careers and ensure the best service is provided to the community.
Business Hours
Monday
08:00AM-18:30PM
Tuesday
08:00AM-18:30PM
Wednesday
08:00AM-18:30PM
Thursday
08:00AM-18:30PM
Friday
08:00AM-18:30PM
Saturday
08:00AM-13:00PM
Popular Hours
6a
12p
6p
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Team
Vanessa Nicola
Veterinarian
Helen Groves-de-Milleret
Veterinarian
Christopher Little
Veterinarian
Antoinette Baddiley
Nurse
Louisa Carey
Nurse
Hannah Davis
Nurse
{{staff.firstName}} {{staff.lastName}}
{{staff.staffRole == undefined?'Administrative':staff.staffRole.name}}
{{staff.biography}}
Reviews
Amanda Jane Hathaway
30 Aug 2020
Used out of hours service tonight as my dog had hurt his leg. They were absolutely fantastic. From the moment I rang (in tears) they were so kind, caring and amazing. They also looked after my beloved...
Used out of hours service tonight as my dog had hurt his leg. They were absolutely fantastic. From the moment I rang (in tears) they were so kind, caring and amazing. They also looked after my beloved Mollie, who was so so poorly. The care she received was beyond 5 star. The staff genuinely want to help and love and respect the animals they care for. Thank you xx
Joseph Landon-Ray
16 Jul 2018
Superlative. All the staff really care about the animals they treat and they are fantastic advocates when they need to be referred on to specialists. Cannot recommend highly enough.
Sam Viscount
29 Jun 2018
Amazing staff who really, truely care about animals. We were seen straight away, after coming in as an emergency, with no appointment! Juni was operated on straight away and we were home later the sam...
Amazing staff who really, truely care about animals. We were seen straight away, after coming in as an emergency, with no appointment! Juni was operated on straight away and we were home later the same day. Vanessa the vet who operated on our dog is a star and a truely wonderful person i would 100% recommend her and this vet hospital! she really cares for your animal and puts their needs above everything else including profit! This amazing lady helped us immensely with the costs, keeping them as low as possible for us. Thank you so so much for everything you have done for us, we are so so grateful our lil man is on the mend 💗 from Juni and his family xx
Sally Jones
25 Jun 2018
This is the only out of hours vet so you pretty much have to go there unless you get can wait until the next morning to take your pet to your own Vet which we unfortunately couldn't !! We knew he need...
This is the only out of hours vet so you pretty much have to go there unless you get can wait until the next morning to take your pet to your own Vet which we unfortunately couldn't !! We knew he needed to be put to sleep before we got there and what was already a traumatic experience was made even worse by the Vet continuing to speak about whether the forms should be completed before or after he was "euthanised" and what did we want to do with his remains? Remains? He hadn't even left us yet.We didn't have a choice but to go there but it would not be through choice again. Staff need to work very hard on their tone and be a great deal more sympathetic and not be so concerned about the £ sign.
Ryan
20 May 2018
Good vets knew what they were talking about and looked after my dog but wow again I find myself complaining about the price what has happened to prices recently everyone not only wants the arm and leg...
Good vets knew what they were talking about and looked after my dog but wow again I find myself complaining about the price what has happened to prices recently everyone not only wants the arm and leg but now they take the other leg as well
Gill Vaughan
25 Apr 2018
Very nice vet practice , professional and friendly staff. But sometimes do not keep to appointment times which is frustrating at times.
Weng Lim
5 Apr 2018
An excellent veterinary practice. All the vets are top class.
Rebekah Swaffer
19 Mar 2018
Took a poorly wild rabbit in, and the staff were so lovely.
Sue Mead
17 Mar 2018
I had to take my Old English Sheepdog here for a cardiologist refferal. We was seen by Chris and he was absolutely fantastic. He explained everything perfectly and took excellent care of my gorgeous d...
I had to take my Old English Sheepdog here for a cardiologist refferal. We was seen by Chris and he was absolutely fantastic. He explained everything perfectly and took excellent care of my gorgeous dog. I was very scared and upset but he put my mind at rest as best he can and was just generally brilliant. He took such great care of my dog. The receptionists were all lovely and helpful too. Highly recommend to everyone.
Amanda Davey
24 Feb 2018
Very caring and knowledgeable. Provide lots of services. Highly recommend.
Tom solaire
11 May 2017
I Couldn't be happier with the care, treatment or the service here! The vets have always been kind, helpful, polite, patient and informed. They took great care of both my pets!
Debbie Cook
27 Mar 2017
Beth Burgess
18 Apr 2015
I took my cat in for radioactive iodine treatment and was hugely impressed with the whole experience. A clean surgery, a pragmatic and professional vet who involved me fully in treatment decisions and...
I took my cat in for radioactive iodine treatment and was hugely impressed with the whole experience. A clean surgery, a pragmatic and professional vet who involved me fully in treatment decisions and discussions, a friendly reception team, and caring vet nurses who really went out of their way to accommodate my cat (who is a bit of diva, bless her). Couldn't be more delighted with the service and the care. Nice job, Barton :)
David John
12 Jun 2014
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only ...
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only three days for observation and a heart scan, he was discharged after three days with medication . we took him to 4 follow up check up that lasted no more than 5 minutes each time, and was given the drugs to treat his condition. today we have been told we are to pay an additional 1700 !! as PPI will only pay up to 3000 . so then a grand total of 4700 for just what i have just listed at no point did this vet or p p insurance notify us of this problem and they just kept Running up a huge Bill . we will never use this company Ever Again ! extortionate appalling misleading people .
The Pathway AutoBiography
12 Jun 2014
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only ...
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only three days for observation and a heart scan, he was discharged after three days with medication . we took him to 4 follow up check up that lasted no more than 5 minutes each time, and was given the drugs to treat his condition. today we have been told we are to pay an additional 1700 !! as PPI will only pay up to 3000 . so then a grand total of 4700 for just what i have just listed at no point did this vet or p p insurance notify us of this problem and they just kept Running up a huge Bill . we will never use this company Ever Again ! extortionate appalling misleading people .
Von Byker
12 Jun 2014
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only ...
this company has been treating our Dog for 11 months under our pet insurance ! they told us that our pet insurance would fully cover all treatment for the first year our pet stayed in Barton For only three days for observation and a heart scan, he was discharged after three days with medication . we took him to 4 follow up check up that lasted no more than 5 minutes each time, and was given the drugs to treat his condition. today we have been told we are to pay an additional 1700 !! as PPI will only pay up to 3000 . so then a grand total of 4700 for just what i have just listed at no point did this vet or p p insurance notify us of this problem and they just kept Running up a huge Bill . we will never use this company Ever Again ! extortionate appalling misleading people .
Arianne P.
1 May 2014
I booked an appointment for my pet who i knew was very ill and i had stated so on the phone. They found time for me first thing the next morning, however after the examination all the vet could say wa...
I booked an appointment for my pet who i knew was very ill and i had stated so on the phone. They found time for me first thing the next morning, however after the examination all the vet could say was that my animal was clearly very ill (as i had pointed out) but they didn't know how to treat her! to which they charged me for the privilege! this is the second time i had visited and been charged with no help at all. We agreed they would phone and get a referral for me but didn't hear back until a complaint was made the next day by which time it was too late. If you have an exotic pet, or any pet for that matter, i can not stress enough that you question any vet you go to before booking an appointment.
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