This is by far the best vets around. It is easy to find, has ample free parking and disabled ramp at entrance. The staff will love and care for your beloved pet, like they were their own. They even take care of you, the owner, as if you were a friend. Can't rate them high enough. Read Less

Great vets. Staff are very friendly and welcoming and the reception has a particularly calming atmosphere and very clean. The individual rooms themselves are tidy and appear to be fully equipped for all animals with plenty of space for multiple people. The vet's shop, though modest, is good enough for the essential pieces and even displays healthy treats for a range of animals. Something which is particularly nice to see within a veterinarian's is a candle which is lit to signify the passing of a pet which has a sign attached stating for customers to respect another's privacy - something which appears to be unique to that vets as I have not seen this level of respect anywhere else. Overall I was very impressed with the staff and premises and will be looking to return as needed. Read Less

Amazing! So helpful in getting me an urgent appointment. Lovely staff on reception and such a great vet (Simon). Butch will forgive him and says that he's not taken Simon off his Christmas card list, despite what he did with that thermometer. Read Less

I cannot recommend the Oaks highly enough. I have been taking my dogs there for the last 11 years. In all that time Poppy and Buster (who is sadly no longer with us) have never had anything but the best treatment and care. Everyone, receptionists, nurses and vets have always been wonderful not only to my beloved dogs but also to me, helping me with advice and comfort when I have had to make difficult decisions. Today I trust them implicitly to do their very best for Poppy as she grows older and she is always treated with love and care by everyone on our visits. Thank you to all at the Oaks - you are an amazing team. Read Less

I've visited Christmas Lane vets a few times recently with Barney, my Golden Retriever puppy. He had vaccinations, surgery & also had to go in because of sickness problems. Every single person here has been fantastic looking after him, from the welcoming receptionists to the friendly nurses and vets. You can really see how proud everyone is of the job they do & they love our pets too. Barney even got invited back just to say hello I know some pets are really frightened of the vets, but I definitely recommend Christmas Lane. Barney says 'woof' & thank you for looking after me so well (& ps; treats are always gratefully received ) xxx Read Less

My dog has died in front of me as a result of a vets incompetence. Blood test results suggested infection but she was never offered iv antibiotics. The infection spread into her body. I literally watched her deteriorate every day but vet was so blinkered in diagnosing one thing, she missed what was right in front of her. If you are not happy, trust your instinct and get a second opinion before it's too late Read Less

What a fabulous team @Anchor Road Rochester !!Myrtle just had her 1st jabs (accompanied by a staff cuddle fest). So good to know my little girl and her big brother are in the hands of people that really do care ;) Read Less

I accompanied my friend to the Oaks veterinary Surgery Lordswood for her labradoodles 1st puppy health check. I found the front of house and nursing staff most welcoming, caring and professional. Even being offered a refreshing drink, whilst waiting. Lovely afternoon there and promptly made an appointment for Crystals flea and worming treatment. Read Less

Absoulatey love the oaks:-) fantastic caring service everytime. Always a warm welcome from the receptionists and a cheery smile even after a long day. The vets are just so helpful and always there to give advice as do the nurses. Highly recommend them . 10 stars from me and thankyou x Read Less

I would just like to say how pleased I am with the staff and my experiences at The Oaks. Having recently moved into the county, it is so difficult to find a vets that you trust to look after your little ones. The reception staff are so welcoming, friendly and helpful. The nurses are professional and knowledgable. The Vet that I have seen on a number of occasions, Sarla, showed incredible knowledge and understanding. Sarla issued my Hollies Pet Passport which enabled us to take her on holiday to France and Spain. The overall experience was painless and trouble free. As I said, we haven't been in Kent long and the Oaks is our third vets since moving here. We are very happy with the Oaks and we hope to be using them for a long time, even Hollie enjoys going there and gets especially excited at the staff on reception. Read Less