1st occasion -When they released my pet from a operation early without the correct pain medicine. We had to go an emergency pet hospital at 3am to get the correct medication.
2nd occasion - Gave my p... Read More
1st occasion -When they released my pet from a operation early without the correct pain medicine. We had to go an emergency pet hospital at 3am to get the correct medication.
2nd occasion - Gave my pet the wrong medication which made her poorly.
3rd occasion - Charged me £32 for a 3 minute review of my pet. Which was follow up to previous consultation.
This is last time I will use shrubbery. I do not think there priorities are pet care more profits. Read Less
Nasief van der Poll
2 Jul 2018
REPORT
They take excellent care of my pets
Sarah
2 May 2018
REPORT
Took my cat here for her annual vaccinations after moving to the area. Very impressed with the service and got advice on my lazy, eldery cat's diet. I had raised diet several times with my previous ve... Read More
Took my cat here for her annual vaccinations after moving to the area. Very impressed with the service and got advice on my lazy, eldery cat's diet. I had raised diet several times with my previous vet and didn't really feel like offered any help. So I'm really happy to have a vets who give advice and also have a weightloss clinic for pets! Read Less
Carl Cristina
25 Apr 2018
REPORT
A great veterinary practice. Thorough, friendly and detailed. Worth the money to fix the cats! x
Richard Hall
22 Mar 2018
REPORT
Would recommend you see Nuno. Brilliant vet.
Sandra Beckley
9 Feb 2018
REPORT
Went today to get oscar's kennel cough boaster . Lovely vet think her name is Magna . So lovely with Oscar. A credit to the practice . She made so much of my dog . Her manner with Oscar was so reassu... Read More
Went today to get oscar's kennel cough boaster . Lovely vet think her name is Magna . So lovely with Oscar. A credit to the practice . She made so much of my dog . Her manner with Oscar was so reassuring . . All the staff are so very helpful . Brilliant vets ,would recommend to any one Thank you xx Read Less
Roger Wilsher
5 Sep 2017
REPORT
They are definitely learning here. Instead of insisting that you pay upfront and claim the cost of treatment back from your pet's insurers, they now allow you to opt for insurance to pay the surgery d... Read More
They are definitely learning here. Instead of insisting that you pay upfront and claim the cost of treatment back from your pet's insurers, they now allow you to opt for insurance to pay the surgery direct. The care is very consistent for a high street vet clinic. Read Less
Helen First
25 Feb 2017
REPORT
They are looking after my poorly dog mitzee at the moment and have left no stone unturned, Donald has kept me updated on absolutely everything to do with mitzees health and well being and I feel confi... Read More
They are looking after my poorly dog mitzee at the moment and have left no stone unturned, Donald has kept me updated on absolutely everything to do with mitzees health and well being and I feel confident that whatever the out come may be, she is in the best hands... thank you so much Read Less
Stella Windsor
22 Feb 2017
REPORT
My dog seems to spend most of her time here . Lovely staff very friendly
Sandra Hanson
17 Feb 2017
REPORT
Have used this practice for 15 years. In 2004 they saved our dog Molly's life when she had pyometra and needed emergency surgery. Sadly Molly had to be put to sleep in Dec 2016. It was a traumatic exp... Read More
Have used this practice for 15 years. In 2004 they saved our dog Molly's life when she had pyometra and needed emergency surgery. Sadly Molly had to be put to sleep in Dec 2016. It was a traumatic experience for our family but alll the staff were really kind and compassionate especially Clare the vet. We now have an 8 week old puppy that has just hurt her leg.They saw her immediately and reassured us. I recommend this surgery the staff are lovely. 5 stars is fully deserved Read Less
Emily Brander
11 Jan 2017
REPORT
I've been taking my pets to the Shrubbery for years. The staff are wonderful, friendly and so compassionate I just can't fault them at all.
lewis eyers
25 Dec 2016
REPORT
Magdalena and catalin gave up there Christmas to care for our dog Lilly " the tank"
She had kidney failure and was intensively nursed around the clock a service far beyond the call of duty....
Most... Read More
Magdalena and catalin gave up there Christmas to care for our dog Lilly " the tank"
She had kidney failure and was intensively nursed around the clock a service far beyond the call of duty....
Most vets would of shipped her out to a doggy hospital
On a 5 star scale they score. More than perfectly... we're indebted for the amazing care and love they gave Lily...
Magdalena and catalin thank you so much Read Less
George Nicholls
9 Jul 2015
REPORT
Very nice
Cheriee Haywood
7 Jul 2013
REPORT
these Dr's are amazing they can do all they can to understand you; and find you the right treatment.
they are a really good Dr's surgury; and i go here all the time
1st occasion -When they released my pet from a operation early without the correct pain medicine. We had to go an emergency pet hospital at 3am to get the correct medication.
2nd occasion - Gave my p... Read More
1st occasion -When they released my pet from a operation early without the correct pain medicine. We had to go an emergency pet hospital at 3am to get the correct medication.
2nd occasion - Gave my pet the wrong medication which made her poorly.
3rd occasion - Charged me £32 for a 3 minute review of my pet. Which was follow up to previous consultation.
This is last time I will use shrubbery. I do not think there priorities are pet care more profits. Read Less
Nasief van der Poll
2 Jul 2018
REPORT
☆☆☆☆☆
REPORT
They take excellent care of my pets
Sarah
2 May 2018
REPORT
☆☆☆☆☆
REPORT
Took my cat here for her annual vaccinations after moving to the area. Very impressed with the service and got advice on my lazy, eldery cat's diet. I had raised diet several times with my previous ve... Read More
Took my cat here for her annual vaccinations after moving to the area. Very impressed with the service and got advice on my lazy, eldery cat's diet. I had raised diet several times with my previous vet and didn't really feel like offered any help. So I'm really happy to have a vets who give advice and also have a weightloss clinic for pets! Read Less
Carl Cristina
25 Apr 2018
REPORT
☆☆☆☆☆
REPORT
A great veterinary practice. Thorough, friendly and detailed. Worth the money to fix the cats! x
Richard Hall
22 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Would recommend you see Nuno. Brilliant vet.
Sandra Beckley
9 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Went today to get oscar's kennel cough boaster . Lovely vet think her name is Magna . So lovely with Oscar. A credit to the practice . She made so much of my dog . Her manner with Oscar was so reassu... Read More
Went today to get oscar's kennel cough boaster . Lovely vet think her name is Magna . So lovely with Oscar. A credit to the practice . She made so much of my dog . Her manner with Oscar was so reassuring . . All the staff are so very helpful . Brilliant vets ,would recommend to any one Thank you xx Read Less
Roger Wilsher
5 Sep 2017
REPORT
☆☆☆☆☆
REPORT
They are definitely learning here. Instead of insisting that you pay upfront and claim the cost of treatment back from your pet's insurers, they now allow you to opt for insurance to pay the surgery d... Read More
They are definitely learning here. Instead of insisting that you pay upfront and claim the cost of treatment back from your pet's insurers, they now allow you to opt for insurance to pay the surgery direct. The care is very consistent for a high street vet clinic. Read Less
Helen First
25 Feb 2017
REPORT
☆☆☆☆☆
REPORT
They are looking after my poorly dog mitzee at the moment and have left no stone unturned, Donald has kept me updated on absolutely everything to do with mitzees health and well being and I feel confi... Read More
They are looking after my poorly dog mitzee at the moment and have left no stone unturned, Donald has kept me updated on absolutely everything to do with mitzees health and well being and I feel confident that whatever the out come may be, she is in the best hands... thank you so much Read Less
Stella Windsor
22 Feb 2017
REPORT
☆☆☆☆☆
REPORT
My dog seems to spend most of her time here . Lovely staff very friendly
Sandra Hanson
17 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Have used this practice for 15 years. In 2004 they saved our dog Molly's life when she had pyometra and needed emergency surgery. Sadly Molly had to be put to sleep in Dec 2016. It was a traumatic exp... Read More
Have used this practice for 15 years. In 2004 they saved our dog Molly's life when she had pyometra and needed emergency surgery. Sadly Molly had to be put to sleep in Dec 2016. It was a traumatic experience for our family but alll the staff were really kind and compassionate especially Clare the vet. We now have an 8 week old puppy that has just hurt her leg.They saw her immediately and reassured us. I recommend this surgery the staff are lovely. 5 stars is fully deserved Read Less
Emily Brander
11 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I've been taking my pets to the Shrubbery for years. The staff are wonderful, friendly and so compassionate I just can't fault them at all.
lewis eyers
25 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Magdalena and catalin gave up there Christmas to care for our dog Lilly " the tank"
She had kidney failure and was intensively nursed around the clock a service far beyond the call of duty....
Most... Read More
Magdalena and catalin gave up there Christmas to care for our dog Lilly " the tank"
She had kidney failure and was intensively nursed around the clock a service far beyond the call of duty....
Most vets would of shipped her out to a doggy hospital
On a 5 star scale they score. More than perfectly... we're indebted for the amazing care and love they gave Lily...
Magdalena and catalin thank you so much Read Less
George Nicholls
9 Jul 2015
REPORT
☆☆☆☆☆
REPORT
Very nice
Cheriee Haywood
7 Jul 2013
REPORT
☆☆☆☆☆
REPORT
these Dr's are amazing they can do all they can to understand you; and find you the right treatment.
they are a really good Dr's surgury; and i go here all the time