Newnham Court Veterinary Hospital
Maidstone, Kent
General Info
We have a vet and nurse on the premises caring for inpatients 24 hours a day.
Reviews
Gillian Bryant
4 Jul 2023
REPORT
If I could leave minus stars I would.
Two months ago, I took my 15yr old cat in as an emergency as he had collapsed. When I got there, I was seen by a vet who gave him a cursory examination and told...
If I could leave minus stars I would.
Two months ago, I took my 15yr old cat in as an emergency as he had collapsed. When I got there, I was seen by a vet who gave him a cursory examination and told me that there was "nothing wrong with him". S/he bundled him back in his basket and I left. The admin staff shouted after me to "pay now!" I have been a client of the practice for forty years and never not paid in full immediately. I was too upset by the cursory treatment of me and my cat to do so.
The following morning he was unable to stand. I took him straight back and was seen by a young female vet. She gave my cat a cursory examination after I explained the situation and requested that my cat be pts. She said that would be "fine" as there was a mass cremation happening that afternoon and she would make sure that he was "squashed in on the end". I consider this comment to have been heartless and disrespectful to both me and my cat.
She took him out to the rear of the consulting room and I heard laughing and chatter. I consider this to have been inappropriate and disrespectful to both me and my cat.
When she came back, she started discussing the upcoming Grand National horse race, whilst beginning the injection. My cat leapt out of her grasp and fell off the table. I picked him up, stroked him and set him gently back on the table. This was repeated a further two times before the vet could manage a successful outcome.
By this time, I was in floods of tears and again ignored the administrators' demands that I "pay now".
The bill came the next day. £600. I paid it via my credit card. Later, the practice sent me a paw print and a condolence card. I didn't want a paw print taken from my dead cat.
The whole episode was a horrible experience. I cry every day for my lovely cat.
A friend sourced another feline friend who is the complete opposite to my late cat. She's lovely and excellent company. She's registered with Newnham Court Veterinary Hospital but I will take care to check who she will be seeing before taking her there.
Christina Barry
13 May 2019
REPORT
Lovely visit today for our little dogs vaccinations and yearly check up.
Everyone is so kind and caring to us humans as well as the animals.
Have been using them for 9 years now and can't fault them.
...
Lovely visit today for our little dogs vaccinations and yearly check up.
Everyone is so kind and caring to us humans as well as the animals.
Have been using them for 9 years now and can't fault them.
Amazing service wether it's routine check ups or an emergency.
Thankyou all once again today our dog left happy as Larry after having a treat for good behaviour.
😘😘🐕X
suzanne ware
6 Jul 2018
REPORT
amazing vets my 4 dogs love it here the staff are so friendly and you can call during the night if they have to stay over so caring and customer service from vets and all staff is outstanding .
Pam Freeman
7 May 2018
REPORT
Mark Fosbraey , best caring vet, EVER! I thought I was losing the love of my life my beautiful Toby at 15 years old, but Mark's magnificent care has given me more time...Toby is looking better than ev...
Mark Fosbraey , best caring vet, EVER! I thought I was losing the love of my life my beautiful Toby at 15 years old, but Mark's magnificent care has given me more time...Toby is looking better than ever and getting around really well, if you really need a vet to trust with your Dogs life you could not be in better hands x
cat polderman
4 May 2018
REPORT
Fantastic friendly vets that actually appear to know what they are doing unlike some vets. They appear to really care about the animals too. I would highly recommend this vets.
Tim Reed
13 Nov 2017
REPORT
We started going to Newnham Court as we were referred for Accupuncture, and quickly realised that the level of care that our dog received and the fantastic Customer Service we received, was far superi...
We started going to Newnham Court as we were referred for Accupuncture, and quickly realised that the level of care that our dog received and the fantastic Customer Service we received, was far superior to our original vets. Not only is our Dog in better condition now, also the prices are very competetive.
John Tyler
21 Apr 2017
REPORT
Great 24 hours vet, they saved our little girls life. Brilliant caring vet centre I'd recommend to everyone
Naomi Chambers
4 Mar 2017
REPORT
Vetianry care is great. Their accounts and attention to detail is appalling. Firstly, I was incorrectly charged so I over paid. Since then, I have visited twice to dispute this and was told both time...
Vetianry care is great. Their accounts and attention to detail is appalling. Firstly, I was incorrectly charged so I over paid. Since then, I have visited twice to dispute this and was told both times my information would be passed on and my account was to be credited, this has not happened and now they are sending me a third letter threatening court and charging interest. I'm very unimpressed.
Jo Collingwood
24 Feb 2017
REPORT
The team at Newham court were fantastic when my elderly cat Sam became very ill very quickly. They took a very kind and suportive approach with me and him and made sure that he didn't suffer needlessl...
The team at Newham court were fantastic when my elderly cat Sam became very ill very quickly. They took a very kind and suportive approach with me and him and made sure that he didn't suffer needlessly. They allowed me to be with my boy when he fell asleep and we're absolutely wonderful. I can't prise them enough and would recommend them to anyone.
Chelsea Ann Phillips
18 Feb 2017
REPORT
What can I say I walked in a crying mess as another vet wanted to put my little dog down all because of a virus they couldn't handle the ladies at reception were so good and a lovely lady called penny...
What can I say I walked in a crying mess as another vet wanted to put my little dog down all because of a virus they couldn't handle the ladies at reception were so good and a lovely lady called penny came out to see me she done everything she could by getting all my dogs notes etc and rang to say they would take him in I carried my dog out of the other vets as I was there looking to have to put him to sleep as they said they couldn't do more there for him although his not home yet my little dog who is only two is still alive and getting better daily thank you to everyone there for pulling together give buddy the right care he so badly needed and gave me hope what lovely people you are if only everyone was as kind the way you helped me went above and beyond in my eyes
Valerie Rose
29 Jan 2017
REPORT
We have used this veterinary hospital for probably more than 15years. Our latest animal addition (a golden retriever puppy) cut the top of his paw open a couple of weeks ago. They saw him immediately,...
We have used this veterinary hospital for probably more than 15years. Our latest animal addition (a golden retriever puppy) cut the top of his paw open a couple of weeks ago. They saw him immediately, operated, and took great care of him. We have been back for a check up and then to have his stitches removed. All the staff are excellent. They care about all the animals they look after. I would highly recommend them.
Tracey Foyster
28 Jan 2017
REPORT
Thank you to the lovely nurse Lucy and of course the Vetinary team at Newnham court: My Greedy Labrador ate a whole family sized Christmas pudding that a workman had left within his reach. The fast ac...
Thank you to the lovely nurse Lucy and of course the Vetinary team at Newnham court: My Greedy Labrador ate a whole family sized Christmas pudding that a workman had left within his reach. The fast action of Lucy and the vets ensured Ronnie made a full recovery and is back home safe and sound. His loving behaviour towards all the staff and adoration of vet Dave aare very clear indications of how well Ronnie was cared for at Newnham court. Sadly Ronnie is not remorseful for his gluttony and all mince pies, Christmas pies and puddings are now barred from the house! Thank you Lucy and Newnham court vets, I was hysterical with worry when I arrived and your care and patience is much appreciated! Xx
Gill Bryant
27 Jan 2017
REPORT
Wonderful, compassionate veterinary practice. I trust their equine and small animal teams with my animals' lives. Over twenty years, they have never failed them - or me.
Liz Blackmore
22 Dec 2016
REPORT
Thank you for all the care and help given to me and my boy Matu that he managed to celebrated his 10th birthday (20/12/16). I know that without your help he wouldnt have made it. A special Thank you ...
Thank you for all the care and help given to me and my boy Matu that he managed to celebrated his 10th birthday (20/12/16). I know that without your help he wouldnt have made it. A special Thank you goes to Martin Smith (in particular), a fantastic vet, the kennel staff who took such great care of him when he stayed earlier on in the year and also to the reception staff as I'm in there so often now know me by name and what medication hes on off by heart! Thanks again guys
Jane Green
22 Nov 2016
REPORT
I had excellent service for my cat who needed emergency treatment, very kind, caring and did everything they could to make him feel comfortable and reassured. I would highly recommend these vets to a...
I had excellent service for my cat who needed emergency treatment, very kind, caring and did everything they could to make him feel comfortable and reassured. I would highly recommend these vets to anyone.
Teresa Strain
7 Nov 2016
REPORT
Late hours of this morning I had to visit this vets, it was very dark I could not find my way I had to call 3 to 4 times to ask where thery were, I got a very impatient stressed vet on the phone who g...
Late hours of this morning I had to visit this vets, it was very dark I could not find my way I had to call 3 to 4 times to ask where thery were, I got a very impatient stressed vet on the phone who gave poor directions. When I arrived I was very anxious as my cat had breathing difficulties and she had been screaming in pain. I made the decision to have a 5 year old ragdoll cat put to sleep.I was advised that any testing would cost a lot of money. I could not see her in pain any longer. I stood there in tears talking to the vet and not once was I offered a tissue. I. walked away devasted by loosing my cat. out of hours costing me 206 for this to be done. I would never use this service again. if this is not posted I will copy and paste to google. I walk away having a devastating experience. I fellt unwelcome and what seemed to be a thorn in the stressed vets side after watching my cat in pain through a very difficult night.
Angel's Mum
23 Oct 2016
REPORT
Yesterday I had to see the out-of-hours vet. His name was Davide. I had a sick 12 year old bunny. With his honesty, care & compassion I made the heartbreaking decision to have my beautiful bunny PTS. ...
Yesterday I had to see the out-of-hours vet. His name was Davide. I had a sick 12 year old bunny. With his honesty, care & compassion I made the heartbreaking decision to have my beautiful bunny PTS. I want to thank him for making it easier, and the fact he told me I'd done a great job in getting my bunny to 12 years old was a big comfort xxx
Hermione Sibley Bourne
10 Oct 2016
REPORT
Absolutely disgusted at Newnham court vets. Have just called to make an emergency appointment because my dog is so unwell and although they have said he needs to see a vet straight away, they refuse ...
Absolutely disgusted at Newnham court vets. Have just called to make an emergency appointment because my dog is so unwell and although they have said he needs to see a vet straight away, they refuse to give him an appointment until late afternoon! My dog is in agony and cannot move but is being left in pain by this vet. Disgraceful!
Laura Elizabeth Baker
8 Sep 2016
REPORT
I just want to say thank you to all the staff, the only name I caught was Nicola but really and truly, everyone involved with basically saving Frodos life, she may have heart disease but where there's...
I just want to say thank you to all the staff, the only name I caught was Nicola but really and truly, everyone involved with basically saving Frodos life, she may have heart disease but where there's life, there's hope and love. I can't thank you enough, she's so special to us. She's currently snoozing after her tea. X
Peter Vaughan
9 Aug 2016
REPORT
I have used this practice for several years for our two dogs. The staff are friendly and very professional. Nothing is too much trouble for them. The standard at this practice is very high and I wo...
I have used this practice for several years for our two dogs. The staff are friendly and very professional. Nothing is too much trouble for them. The standard at this practice is very high and I would recommend it.
Joe Hook
1 Aug 2016
REPORT
After going to pets at home where they abused my cat and said we should put him to sleep because of suspected internal bleeding, these guys found it was a mere thyroid issue and have kept my cat healt...
After going to pets at home where they abused my cat and said we should put him to sleep because of suspected internal bleeding, these guys found it was a mere thyroid issue and have kept my cat healthy and happy on medication for 2 years now with frequent checkups. Every vet I've seen here have been amazing especially Nichola! Cheaper than pets at home too!!
Kathryn Auger
22 Jun 2016
REPORT
I have had numerous dealings with Newnham Court Veterinary Hospital and would thoroughly recommend them. All the vets I have seen have been good but most of my dealings have been with Sian Rosser, Ka...
I have had numerous dealings with Newnham Court Veterinary Hospital and would thoroughly recommend them. All the vets I have seen have been good but most of my dealings have been with Sian Rosser, Katie Rose and Gail. They have always made prompt accurate diagnoses but have also been kind and caring. Things have always been explained and discussed with me to enable decisions to be made. I have always been given a same day appointment if I have been concerned. The nurses are all good too and on the occasions when my dog has had to stay in I have had complete confidence that she will receive the best possible care.
Sarah Hein
12 Jun 2016
REPORT
I got my first ever Puppy in October. From recommendations through friends I decided to use Newnham Court vets. I have been so pleased with them. The puppy parties were brilliant and great for sociali...
I got my first ever Puppy in October. From recommendations through friends I decided to use Newnham Court vets. I have been so pleased with them. The puppy parties were brilliant and great for socialisation and all the nurses have been lovely. Paying monthly for the pet plan is great value for money. Luckily I have only had to see the vets a few times. The two I have met, Jon and Katie, have been brilliant. I would highly recommend this practice.
Suzanne Coulter
7 Sep 2015
REPORT
Absolutely brilliant practice, have used them before with a previous cat and yet again recently with my new kitten Mildred. Mildred is 9 months old and had accidentally swallowed some plastic stoppers...
Absolutely brilliant practice, have used them before with a previous cat and yet again recently with my new kitten Mildred. Mildred is 9 months old and had accidentally swallowed some plastic stoppers which made her very poorly so when she was admitted here Jon and the team were brilliant from start to finish, friendly and helpful keeping us informed of Mildred's progress all through the evening by telephone. Needless to say Jon located the plastic in Mildred's tummy and removed them, she was so well looked after through the night and am pleased to say she bounced back to her cute playful self within days. I was so relived thank you Jon and the team you are all stars.
Kate Richards
12 Aug 2015
REPORT
Quite literally the best veterinary surgery. Every single member of staff there is so friendly and helpful, and genuinely cares about each animal that walks (willingly or not) into the surgery. My d...
Quite literally the best veterinary surgery. Every single member of staff there is so friendly and helpful, and genuinely cares about each animal that walks (willingly or not) into the surgery. My dog loves going there, as she knows she will be made a fuss of, and doesn't mind the occasional injection. The organisation of the service is exceptional also; vet appointments are frequently available, and the Health Club is amazing with free nurse consultations, which can even be made on the day! Overall, a fantastic place.
Rachel Radclyffe
7 Mar 2015
REPORT
My West Highland White Terrier was diagnosed with a skin condition at 5 months old.
The nurses picked it up very quickly when I took him for his monthly check up with the pet health club. He was r...
My West Highland White Terrier was diagnosed with a skin condition at 5 months old.
The nurses picked it up very quickly when I took him for his monthly check up with the pet health club. He was referred to Nigel straight away and we have been seeing him ever since.
The pets health is the main concern of this practice. Nigel has done everything to get this condition under control, which has improved over the last 18 months. Ozzy even loves Nigel which can only be a good thing when he has to visit regularly.
I would recommend the practice as your pet will be very well looked after.
Alisdair Buchanan
6 Mar 2015
REPORT
We have been clients of Newnham Court Vets for many years. The service is amazing. They have looked 5 of our dogs and we can recommend them enthusiastically. The whole team are friendly and efficient....
We have been clients of Newnham Court Vets for many years. The service is amazing. They have looked 5 of our dogs and we can recommend them enthusiastically. The whole team are friendly and efficient. They are very well equipped and have always looked after our dogs well if they have had to stay in for any length of time. They all seem to love their jobs! If you're looking for a great vets then look no further I can strongly recommend them. Being in a medical profession myself it is nice to see another great business at the top of their game.
Philippa St George
5 Mar 2015
REPORT
We've been taking our cats to Newnham Court for years now and have always been very confident that they are receiving the best possible care from both the vets and the nurses there. We joined their Pe...
We've been taking our cats to Newnham Court for years now and have always been very confident that they are receiving the best possible care from both the vets and the nurses there. We joined their Pet Health Club when the scheme started so that, for a small monthly charge, we can take the cats for regular check-ups. It means that possible problems are found before they become serious. One of our cats was recently diagnosed with diffuse iris melanoma, a cancer which might have spread to other parts of his body if a Newnham Court vet hadn't spotted the tell-tale signs early. Result is that we still have a healthy and happy cat. In addition, the staff are friendly and all are clearly animal lovers: I think our older cat actually likes going to the vet because of all the fussing and cuddling that he gets! The out of hours service has been useful on occasion as well. I have been to other vets over the years and I think Newnham Court is definitely the best.
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01622 734555
Business Hours
Monday
Mon
08:00AM-18:30PM
Tuesday
Tue
08:00AM-18:30PM
Wednesday
Wed
08:00AM-18:30PM
Thursday
Thu
08:00AM-18:30PM
Friday
Fri
08:00AM-18:30PM
Saturday
Sat
08:00AM-12:00PM
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Newnham Court Veterinary Hospital
Maidstone, Kent
General Info
We have a vet and nurse on the premises caring for inpatients 24 hours a day.
Business Hours
Monday
08:00AM-18:30PM
Tuesday
08:00AM-18:30PM
Wednesday
08:00AM-18:30PM
Thursday
08:00AM-18:30PM
Friday
08:00AM-18:30PM
Saturday
08:00AM-12:00PM
Popular Hours
6a
12p
6p
12a
{{getPopularHourTime(item.time)}}
No data for {{popularHourDay.text}}
Closed on {{popularHourDay.text}}
Reviews
Gillian Bryant
4 Jul 2023
If I could leave minus stars I would.
Two months ago, I took my 15yr old cat in as an emergency as he had collapsed. When I got there, I was seen by a vet who gave him a cursory examination and told...
If I could leave minus stars I would.
Two months ago, I took my 15yr old cat in as an emergency as he had collapsed. When I got there, I was seen by a vet who gave him a cursory examination and told me that there was "nothing wrong with him". S/he bundled him back in his basket and I left. The admin staff shouted after me to "pay now!" I have been a client of the practice for forty years and never not paid in full immediately. I was too upset by the cursory treatment of me and my cat to do so.
The following morning he was unable to stand. I took him straight back and was seen by a young female vet. She gave my cat a cursory examination after I explained the situation and requested that my cat be pts. She said that would be "fine" as there was a mass cremation happening that afternoon and she would make sure that he was "squashed in on the end". I consider this comment to have been heartless and disrespectful to both me and my cat.
She took him out to the rear of the consulting room and I heard laughing and chatter. I consider this to have been inappropriate and disrespectful to both me and my cat.
When she came back, she started discussing the upcoming Grand National horse race, whilst beginning the injection. My cat leapt out of her grasp and fell off the table. I picked him up, stroked him and set him gently back on the table. This was repeated a further two times before the vet could manage a successful outcome.
By this time, I was in floods of tears and again ignored the administrators' demands that I "pay now".
The bill came the next day. £600. I paid it via my credit card. Later, the practice sent me a paw print and a condolence card. I didn't want a paw print taken from my dead cat.
The whole episode was a horrible experience. I cry every day for my lovely cat.
A friend sourced another feline friend who is the complete opposite to my late cat. She's lovely and excellent company. She's registered with Newnham Court Veterinary Hospital but I will take care to check who she will be seeing before taking her there.
Christina Barry
13 May 2019
Lovely visit today for our little dogs vaccinations and yearly check up.
Everyone is so kind and caring to us humans as well as the animals.
Have been using them for 9 years now and can't fault them.
...
Lovely visit today for our little dogs vaccinations and yearly check up.
Everyone is so kind and caring to us humans as well as the animals.
Have been using them for 9 years now and can't fault them.
Amazing service wether it's routine check ups or an emergency.
Thankyou all once again today our dog left happy as Larry after having a treat for good behaviour.
😘😘🐕X
suzanne ware
6 Jul 2018
amazing vets my 4 dogs love it here the staff are so friendly and you can call during the night if they have to stay over so caring and customer service from vets and all staff is outstanding .
Pam Freeman
7 May 2018
Mark Fosbraey , best caring vet, EVER! I thought I was losing the love of my life my beautiful Toby at 15 years old, but Mark's magnificent care has given me more time...Toby is looking better than ev...
Mark Fosbraey , best caring vet, EVER! I thought I was losing the love of my life my beautiful Toby at 15 years old, but Mark's magnificent care has given me more time...Toby is looking better than ever and getting around really well, if you really need a vet to trust with your Dogs life you could not be in better hands x
cat polderman
4 May 2018
Fantastic friendly vets that actually appear to know what they are doing unlike some vets. They appear to really care about the animals too. I would highly recommend this vets.
Tim Reed
13 Nov 2017
We started going to Newnham Court as we were referred for Accupuncture, and quickly realised that the level of care that our dog received and the fantastic Customer Service we received, was far superi...
We started going to Newnham Court as we were referred for Accupuncture, and quickly realised that the level of care that our dog received and the fantastic Customer Service we received, was far superior to our original vets. Not only is our Dog in better condition now, also the prices are very competetive.
John Tyler
21 Apr 2017
Great 24 hours vet, they saved our little girls life. Brilliant caring vet centre I'd recommend to everyone
Naomi Chambers
4 Mar 2017
Vetianry care is great. Their accounts and attention to detail is appalling. Firstly, I was incorrectly charged so I over paid. Since then, I have visited twice to dispute this and was told both time...
Vetianry care is great. Their accounts and attention to detail is appalling. Firstly, I was incorrectly charged so I over paid. Since then, I have visited twice to dispute this and was told both times my information would be passed on and my account was to be credited, this has not happened and now they are sending me a third letter threatening court and charging interest. I'm very unimpressed.
Jo Collingwood
24 Feb 2017
The team at Newham court were fantastic when my elderly cat Sam became very ill very quickly. They took a very kind and suportive approach with me and him and made sure that he didn't suffer needlessl...
The team at Newham court were fantastic when my elderly cat Sam became very ill very quickly. They took a very kind and suportive approach with me and him and made sure that he didn't suffer needlessly. They allowed me to be with my boy when he fell asleep and we're absolutely wonderful. I can't prise them enough and would recommend them to anyone.
Chelsea Ann Phillips
18 Feb 2017
What can I say I walked in a crying mess as another vet wanted to put my little dog down all because of a virus they couldn't handle the ladies at reception were so good and a lovely lady called penny...
What can I say I walked in a crying mess as another vet wanted to put my little dog down all because of a virus they couldn't handle the ladies at reception were so good and a lovely lady called penny came out to see me she done everything she could by getting all my dogs notes etc and rang to say they would take him in I carried my dog out of the other vets as I was there looking to have to put him to sleep as they said they couldn't do more there for him although his not home yet my little dog who is only two is still alive and getting better daily thank you to everyone there for pulling together give buddy the right care he so badly needed and gave me hope what lovely people you are if only everyone was as kind the way you helped me went above and beyond in my eyes
Valerie Rose
29 Jan 2017
We have used this veterinary hospital for probably more than 15years. Our latest animal addition (a golden retriever puppy) cut the top of his paw open a couple of weeks ago. They saw him immediately,...
We have used this veterinary hospital for probably more than 15years. Our latest animal addition (a golden retriever puppy) cut the top of his paw open a couple of weeks ago. They saw him immediately, operated, and took great care of him. We have been back for a check up and then to have his stitches removed. All the staff are excellent. They care about all the animals they look after. I would highly recommend them.
Tracey Foyster
28 Jan 2017
Thank you to the lovely nurse Lucy and of course the Vetinary team at Newnham court: My Greedy Labrador ate a whole family sized Christmas pudding that a workman had left within his reach. The fast ac...
Thank you to the lovely nurse Lucy and of course the Vetinary team at Newnham court: My Greedy Labrador ate a whole family sized Christmas pudding that a workman had left within his reach. The fast action of Lucy and the vets ensured Ronnie made a full recovery and is back home safe and sound. His loving behaviour towards all the staff and adoration of vet Dave aare very clear indications of how well Ronnie was cared for at Newnham court. Sadly Ronnie is not remorseful for his gluttony and all mince pies, Christmas pies and puddings are now barred from the house! Thank you Lucy and Newnham court vets, I was hysterical with worry when I arrived and your care and patience is much appreciated! Xx
Gill Bryant
27 Jan 2017
Wonderful, compassionate veterinary practice. I trust their equine and small animal teams with my animals' lives. Over twenty years, they have never failed them - or me.
Liz Blackmore
22 Dec 2016
Thank you for all the care and help given to me and my boy Matu that he managed to celebrated his 10th birthday (20/12/16). I know that without your help he wouldnt have made it. A special Thank you ...
Thank you for all the care and help given to me and my boy Matu that he managed to celebrated his 10th birthday (20/12/16). I know that without your help he wouldnt have made it. A special Thank you goes to Martin Smith (in particular), a fantastic vet, the kennel staff who took such great care of him when he stayed earlier on in the year and also to the reception staff as I'm in there so often now know me by name and what medication hes on off by heart! Thanks again guys
Jane Green
22 Nov 2016
I had excellent service for my cat who needed emergency treatment, very kind, caring and did everything they could to make him feel comfortable and reassured. I would highly recommend these vets to a...
I had excellent service for my cat who needed emergency treatment, very kind, caring and did everything they could to make him feel comfortable and reassured. I would highly recommend these vets to anyone.
Teresa Strain
7 Nov 2016
Late hours of this morning I had to visit this vets, it was very dark I could not find my way I had to call 3 to 4 times to ask where thery were, I got a very impatient stressed vet on the phone who g...
Late hours of this morning I had to visit this vets, it was very dark I could not find my way I had to call 3 to 4 times to ask where thery were, I got a very impatient stressed vet on the phone who gave poor directions. When I arrived I was very anxious as my cat had breathing difficulties and she had been screaming in pain. I made the decision to have a 5 year old ragdoll cat put to sleep.I was advised that any testing would cost a lot of money. I could not see her in pain any longer. I stood there in tears talking to the vet and not once was I offered a tissue. I. walked away devasted by loosing my cat. out of hours costing me 206 for this to be done. I would never use this service again. if this is not posted I will copy and paste to google. I walk away having a devastating experience. I fellt unwelcome and what seemed to be a thorn in the stressed vets side after watching my cat in pain through a very difficult night.
Angel's Mum
23 Oct 2016
Yesterday I had to see the out-of-hours vet. His name was Davide. I had a sick 12 year old bunny. With his honesty, care & compassion I made the heartbreaking decision to have my beautiful bunny PTS. ...
Yesterday I had to see the out-of-hours vet. His name was Davide. I had a sick 12 year old bunny. With his honesty, care & compassion I made the heartbreaking decision to have my beautiful bunny PTS. I want to thank him for making it easier, and the fact he told me I'd done a great job in getting my bunny to 12 years old was a big comfort xxx
Hermione Sibley Bourne
10 Oct 2016
Absolutely disgusted at Newnham court vets. Have just called to make an emergency appointment because my dog is so unwell and although they have said he needs to see a vet straight away, they refuse ...
Absolutely disgusted at Newnham court vets. Have just called to make an emergency appointment because my dog is so unwell and although they have said he needs to see a vet straight away, they refuse to give him an appointment until late afternoon! My dog is in agony and cannot move but is being left in pain by this vet. Disgraceful!
Laura Elizabeth Baker
8 Sep 2016
I just want to say thank you to all the staff, the only name I caught was Nicola but really and truly, everyone involved with basically saving Frodos life, she may have heart disease but where there's...
I just want to say thank you to all the staff, the only name I caught was Nicola but really and truly, everyone involved with basically saving Frodos life, she may have heart disease but where there's life, there's hope and love. I can't thank you enough, she's so special to us. She's currently snoozing after her tea. X
Peter Vaughan
9 Aug 2016
I have used this practice for several years for our two dogs. The staff are friendly and very professional. Nothing is too much trouble for them. The standard at this practice is very high and I wo...
I have used this practice for several years for our two dogs. The staff are friendly and very professional. Nothing is too much trouble for them. The standard at this practice is very high and I would recommend it.
Joe Hook
1 Aug 2016
After going to pets at home where they abused my cat and said we should put him to sleep because of suspected internal bleeding, these guys found it was a mere thyroid issue and have kept my cat healt...
After going to pets at home where they abused my cat and said we should put him to sleep because of suspected internal bleeding, these guys found it was a mere thyroid issue and have kept my cat healthy and happy on medication for 2 years now with frequent checkups. Every vet I've seen here have been amazing especially Nichola! Cheaper than pets at home too!!
Kathryn Auger
22 Jun 2016
I have had numerous dealings with Newnham Court Veterinary Hospital and would thoroughly recommend them. All the vets I have seen have been good but most of my dealings have been with Sian Rosser, Ka...
I have had numerous dealings with Newnham Court Veterinary Hospital and would thoroughly recommend them. All the vets I have seen have been good but most of my dealings have been with Sian Rosser, Katie Rose and Gail. They have always made prompt accurate diagnoses but have also been kind and caring. Things have always been explained and discussed with me to enable decisions to be made. I have always been given a same day appointment if I have been concerned. The nurses are all good too and on the occasions when my dog has had to stay in I have had complete confidence that she will receive the best possible care.
Sarah Hein
12 Jun 2016
I got my first ever Puppy in October. From recommendations through friends I decided to use Newnham Court vets. I have been so pleased with them. The puppy parties were brilliant and great for sociali...
I got my first ever Puppy in October. From recommendations through friends I decided to use Newnham Court vets. I have been so pleased with them. The puppy parties were brilliant and great for socialisation and all the nurses have been lovely. Paying monthly for the pet plan is great value for money. Luckily I have only had to see the vets a few times. The two I have met, Jon and Katie, have been brilliant. I would highly recommend this practice.
Suzanne Coulter
7 Sep 2015
Absolutely brilliant practice, have used them before with a previous cat and yet again recently with my new kitten Mildred. Mildred is 9 months old and had accidentally swallowed some plastic stoppers...
Absolutely brilliant practice, have used them before with a previous cat and yet again recently with my new kitten Mildred. Mildred is 9 months old and had accidentally swallowed some plastic stoppers which made her very poorly so when she was admitted here Jon and the team were brilliant from start to finish, friendly and helpful keeping us informed of Mildred's progress all through the evening by telephone. Needless to say Jon located the plastic in Mildred's tummy and removed them, she was so well looked after through the night and am pleased to say she bounced back to her cute playful self within days. I was so relived thank you Jon and the team you are all stars.
Kate Richards
12 Aug 2015
Quite literally the best veterinary surgery. Every single member of staff there is so friendly and helpful, and genuinely cares about each animal that walks (willingly or not) into the surgery. My d...
Quite literally the best veterinary surgery. Every single member of staff there is so friendly and helpful, and genuinely cares about each animal that walks (willingly or not) into the surgery. My dog loves going there, as she knows she will be made a fuss of, and doesn't mind the occasional injection. The organisation of the service is exceptional also; vet appointments are frequently available, and the Health Club is amazing with free nurse consultations, which can even be made on the day! Overall, a fantastic place.
Rachel Radclyffe
7 Mar 2015
My West Highland White Terrier was diagnosed with a skin condition at 5 months old.
The nurses picked it up very quickly when I took him for his monthly check up with the pet health club. He was r...
My West Highland White Terrier was diagnosed with a skin condition at 5 months old.
The nurses picked it up very quickly when I took him for his monthly check up with the pet health club. He was referred to Nigel straight away and we have been seeing him ever since.
The pets health is the main concern of this practice. Nigel has done everything to get this condition under control, which has improved over the last 18 months. Ozzy even loves Nigel which can only be a good thing when he has to visit regularly.
I would recommend the practice as your pet will be very well looked after.
Alisdair Buchanan
6 Mar 2015
We have been clients of Newnham Court Vets for many years. The service is amazing. They have looked 5 of our dogs and we can recommend them enthusiastically. The whole team are friendly and efficient....
We have been clients of Newnham Court Vets for many years. The service is amazing. They have looked 5 of our dogs and we can recommend them enthusiastically. The whole team are friendly and efficient. They are very well equipped and have always looked after our dogs well if they have had to stay in for any length of time. They all seem to love their jobs! If you're looking for a great vets then look no further I can strongly recommend them. Being in a medical profession myself it is nice to see another great business at the top of their game.
Philippa St George
5 Mar 2015
We've been taking our cats to Newnham Court for years now and have always been very confident that they are receiving the best possible care from both the vets and the nurses there. We joined their Pe...
We've been taking our cats to Newnham Court for years now and have always been very confident that they are receiving the best possible care from both the vets and the nurses there. We joined their Pet Health Club when the scheme started so that, for a small monthly charge, we can take the cats for regular check-ups. It means that possible problems are found before they become serious. One of our cats was recently diagnosed with diffuse iris melanoma, a cancer which might have spread to other parts of his body if a Newnham Court vet hadn't spotted the tell-tale signs early. Result is that we still have a healthy and happy cat. In addition, the staff are friendly and all are clearly animal lovers: I think our older cat actually likes going to the vet because of all the fussing and cuddling that he gets! The out of hours service has been useful on occasion as well. I have been to other vets over the years and I think Newnham Court is definitely the best.
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