In the current hot weather I thought it would be good practice to have some water outside for dogs and other animals and perhaps some shade. A gazebo would be easily erected. Also the attitude of the... Read More
In the current hot weather I thought it would be good practice to have some water outside for dogs and other animals and perhaps some shade. A gazebo would be easily erected. Also the attitude of the receptionist left much to be desired when my daughter took my wifeβa dog in today.
My daughterβs comment, nothing like my vet in Strood!! Read Less
Paul Sparks
1 Jun 2018
REPORT
Great vets
Only let down not enough parking
Stupotomous.
2 May 2018
REPORT
Expensive like most vets but actually passionate which is important in a vet and local to us. Unfortunately the vet suggested taking a sample from our cats lump on its neck to find out what the lump w... Read More
Expensive like most vets but actually passionate which is important in a vet and local to us. Unfortunately the vet suggested taking a sample from our cats lump on its neck to find out what the lump was which ultimately spread the cancer quicker/made it more agressive which is what it was in the end obviously - (cancer) but a vet should inform you of this being a possibility of what could happen and know this before carrying out samples. We should of known taking a sample (cutting a small part from the lump) would spread the cancer quicker but you don't think of this at the time but a vet should know this and inform you of this from doing this all the time. (We was not informed.) Sometimes it feels like it's all about getting maximum money out of you from vets we feel. Read Less
christine williams
6 Dec 2017
REPORT
I am very pleased with the professionalism and also kindness that this surgery has shown towards my pets and our family over the years. Thank you all xxx Rosie sends her love π for you all xx
jc V
27 Oct 2017
REPORT
Friendly informative staff
Nice calm atmosphere great Vets and nurses
Avon 151007
14 May 2017
REPORT
Great service. Really personal experience for your fluffy friends!
Sylwia Krajewska
8 May 2017
REPORT
Sue Godwin
30 Apr 2017
REPORT
Great vets
Leigh Thompson
13 Feb 2017
REPORT
I cannot express enough how brilliant all the staff are at the oaks especially ruth she is amazing and goes above and beyond for both your pet and you, highly recommend
Julie Bowyer
13 Jan 2017
REPORT
I cannot recommend the Oaks highly enough. I have been taking my dogs there for the last 11 years. In all that time Poppy and Buster (who is sadly no longer with us) have never had anything but the ... Read More
I cannot recommend the Oaks highly enough. I have been taking my dogs there for the last 11 years. In all that time Poppy and Buster (who is sadly no longer with us) have never had anything but the best treatment and care. Everyone, receptionists, nurses and vets have always been wonderful not only to my beloved dogs but also to me, helping me with advice and comfort when I have had to make difficult decisions. Today I trust them implicitly to do their very best for Poppy as she grows older and she is always treated with love and care by everyone on our visits. Thank you to all at the Oaks - you are an amazing team. Read Less
Hazel Davison
30 Nov 2016
REPORT
I've visited Christmas Lane vets a few times recently with Barney, my Golden Retriever puppy. He had vaccinations, surgery & also had to go in because of sickness problems. Every single person here ha... Read More
I've visited Christmas Lane vets a few times recently with Barney, my Golden Retriever puppy. He had vaccinations, surgery & also had to go in because of sickness problems. Every single person here has been fantastic looking after him, from the welcoming receptionists to the friendly nurses and vets. You can really see how proud everyone is of the job they do & they love our pets too. Barney even got invited back just to say hello I know some pets are really frightened of the vets, but I definitely recommend Christmas Lane. Barney says 'woof' & thank you for looking after me so well (& ps; treats are always gratefully received ) xxx Read Less
Michael Farraker
4 Nov 2016
REPORT
Had great service. The staff are all very professional and friendly and nothing is too much trouble. The vet was extremely caring and kind and I felt extremely at ease.
Deni Hooper
3 Nov 2016
REPORT
Thank you to all at Christmas Lane & Warren House Vets who always care for our dogs in a friendly & sympathetic way.
Stephanie Reast
1 Nov 2016
REPORT
My dog has died in front of me as a result of a vets incompetence. Blood test results suggested infection but she was never offered iv antibiotics. The infection spread into her body. I literally wat... Read More
My dog has died in front of me as a result of a vets incompetence. Blood test results suggested infection but she was never offered iv antibiotics. The infection spread into her body. I literally watched her deteriorate every day but vet was so blinkered in diagnosing one thing, she missed what was right in front of her. If you are not happy, trust your instinct and get a second opinion before it's too late Read Less
Sean Carey
7 Oct 2016
REPORT
Jennifer Ashmore
4 Oct 2016
REPORT
What a fabulous team @Anchor Road Rochester !!Myrtle just had her 1st jabs (accompanied by a staff cuddle fest). So good to know my little girl and her big brother are in the hands of people that real... Read More
What a fabulous team @Anchor Road Rochester !!Myrtle just had her 1st jabs (accompanied by a staff cuddle fest). So good to know my little girl and her big brother are in the hands of people that really do care ;) Read Less
Sharen Wild
6 Sep 2016
REPORT
I accompanied my friend to the Oaks veterinary Surgery Lordswood for her labradoodles 1st puppy health check. I found the front of house and nursing staff most welcoming, caring and professional. Ev... Read More
I accompanied my friend to the Oaks veterinary Surgery Lordswood for her labradoodles 1st puppy health check. I found the front of house and nursing staff most welcoming, caring and professional. Even being offered a refreshing drink, whilst waiting. Lovely afternoon there and promptly made an appointment for Crystals flea and worming treatment. Read Less
Petra Mansfield
5 Jul 2016
REPORT
Absoulatey love the oaks:-) fantastic caring service everytime. Always a warm welcome from the receptionists and a cheery smile even after a long day. The vets are just so helpful and always there to ... Read More
Absoulatey love the oaks:-) fantastic caring service everytime. Always a warm welcome from the receptionists and a cheery smile even after a long day. The vets are just so helpful and always there to give advice as do the nurses. Highly recommend them . 10 stars from me and thankyou x Read Less
John David
11 May 2016
REPORT
Absolutely useless. Do things that don't need to be done. Avoid this place like the plague.
John Lawton
25 Apr 2016
REPORT
I would just like to say how pleased I am with the staff and my experiences at The Oaks. Having recently moved into the county, it is so difficult to find a vets that you trust to look after your litt... Read More
I would just like to say how pleased I am with the staff and my experiences at The Oaks. Having recently moved into the county, it is so difficult to find a vets that you trust to look after your little ones. The reception staff are so welcoming, friendly and helpful. The nurses are professional and knowledgable. The Vet that I have seen on a number of occasions, Sarla, showed incredible knowledge and understanding. Sarla issued my Hollies Pet Passport which enabled us to take her on holiday to France and Spain. The overall experience was painless and trouble free. As I said, we haven't been in Kent long and the Oaks is our third vets since moving here. We are very happy with the Oaks and we hope to be using them for a long time, even Hollie enjoys going there and gets especially excited at the staff on reception. Read Less
In the current hot weather I thought it would be good practice to have some water outside for dogs and other animals and perhaps some shade. A gazebo would be easily erected. Also the attitude of the... Read More
In the current hot weather I thought it would be good practice to have some water outside for dogs and other animals and perhaps some shade. A gazebo would be easily erected. Also the attitude of the receptionist left much to be desired when my daughter took my wifeβa dog in today.
My daughterβs comment, nothing like my vet in Strood!! Read Less
Paul Sparks
1 Jun 2018
REPORT
βββββ
REPORT
Great vets
Only let down not enough parking
Stupotomous.
2 May 2018
REPORT
βββββ
REPORT
Expensive like most vets but actually passionate which is important in a vet and local to us. Unfortunately the vet suggested taking a sample from our cats lump on its neck to find out what the lump w... Read More
Expensive like most vets but actually passionate which is important in a vet and local to us. Unfortunately the vet suggested taking a sample from our cats lump on its neck to find out what the lump was which ultimately spread the cancer quicker/made it more agressive which is what it was in the end obviously - (cancer) but a vet should inform you of this being a possibility of what could happen and know this before carrying out samples. We should of known taking a sample (cutting a small part from the lump) would spread the cancer quicker but you don't think of this at the time but a vet should know this and inform you of this from doing this all the time. (We was not informed.) Sometimes it feels like it's all about getting maximum money out of you from vets we feel. Read Less
christine williams
6 Dec 2017
REPORT
βββββ
REPORT
I am very pleased with the professionalism and also kindness that this surgery has shown towards my pets and our family over the years. Thank you all xxx Rosie sends her love π for you all xx
jc V
27 Oct 2017
REPORT
βββββ
REPORT
Friendly informative staff
Nice calm atmosphere great Vets and nurses
Avon 151007
14 May 2017
REPORT
βββββ
REPORT
Great service. Really personal experience for your fluffy friends!
Sylwia Krajewska
8 May 2017
REPORT
βββββ
REPORT
Sue Godwin
30 Apr 2017
REPORT
βββββ
REPORT
Great vets
Leigh Thompson
13 Feb 2017
REPORT
βββββ
REPORT
I cannot express enough how brilliant all the staff are at the oaks especially ruth she is amazing and goes above and beyond for both your pet and you, highly recommend
Julie Bowyer
13 Jan 2017
REPORT
βββββ
REPORT
I cannot recommend the Oaks highly enough. I have been taking my dogs there for the last 11 years. In all that time Poppy and Buster (who is sadly no longer with us) have never had anything but the ... Read More
I cannot recommend the Oaks highly enough. I have been taking my dogs there for the last 11 years. In all that time Poppy and Buster (who is sadly no longer with us) have never had anything but the best treatment and care. Everyone, receptionists, nurses and vets have always been wonderful not only to my beloved dogs but also to me, helping me with advice and comfort when I have had to make difficult decisions. Today I trust them implicitly to do their very best for Poppy as she grows older and she is always treated with love and care by everyone on our visits. Thank you to all at the Oaks - you are an amazing team. Read Less
Hazel Davison
30 Nov 2016
REPORT
βββββ
REPORT
I've visited Christmas Lane vets a few times recently with Barney, my Golden Retriever puppy. He had vaccinations, surgery & also had to go in because of sickness problems. Every single person here ha... Read More
I've visited Christmas Lane vets a few times recently with Barney, my Golden Retriever puppy. He had vaccinations, surgery & also had to go in because of sickness problems. Every single person here has been fantastic looking after him, from the welcoming receptionists to the friendly nurses and vets. You can really see how proud everyone is of the job they do & they love our pets too. Barney even got invited back just to say hello I know some pets are really frightened of the vets, but I definitely recommend Christmas Lane. Barney says 'woof' & thank you for looking after me so well (& ps; treats are always gratefully received ) xxx Read Less
Michael Farraker
4 Nov 2016
REPORT
βββββ
REPORT
Had great service. The staff are all very professional and friendly and nothing is too much trouble. The vet was extremely caring and kind and I felt extremely at ease.
Deni Hooper
3 Nov 2016
REPORT
βββββ
REPORT
Thank you to all at Christmas Lane & Warren House Vets who always care for our dogs in a friendly & sympathetic way.
Stephanie Reast
1 Nov 2016
REPORT
βββββ
REPORT
My dog has died in front of me as a result of a vets incompetence. Blood test results suggested infection but she was never offered iv antibiotics. The infection spread into her body. I literally wat... Read More
My dog has died in front of me as a result of a vets incompetence. Blood test results suggested infection but she was never offered iv antibiotics. The infection spread into her body. I literally watched her deteriorate every day but vet was so blinkered in diagnosing one thing, she missed what was right in front of her. If you are not happy, trust your instinct and get a second opinion before it's too late Read Less
Sean Carey
7 Oct 2016
REPORT
βββββ
REPORT
Jennifer Ashmore
4 Oct 2016
REPORT
βββββ
REPORT
What a fabulous team @Anchor Road Rochester !!Myrtle just had her 1st jabs (accompanied by a staff cuddle fest). So good to know my little girl and her big brother are in the hands of people that real... Read More
What a fabulous team @Anchor Road Rochester !!Myrtle just had her 1st jabs (accompanied by a staff cuddle fest). So good to know my little girl and her big brother are in the hands of people that really do care ;) Read Less
Sharen Wild
6 Sep 2016
REPORT
βββββ
REPORT
I accompanied my friend to the Oaks veterinary Surgery Lordswood for her labradoodles 1st puppy health check. I found the front of house and nursing staff most welcoming, caring and professional. Ev... Read More
I accompanied my friend to the Oaks veterinary Surgery Lordswood for her labradoodles 1st puppy health check. I found the front of house and nursing staff most welcoming, caring and professional. Even being offered a refreshing drink, whilst waiting. Lovely afternoon there and promptly made an appointment for Crystals flea and worming treatment. Read Less
Petra Mansfield
5 Jul 2016
REPORT
βββββ
REPORT
Absoulatey love the oaks:-) fantastic caring service everytime. Always a warm welcome from the receptionists and a cheery smile even after a long day. The vets are just so helpful and always there to ... Read More
Absoulatey love the oaks:-) fantastic caring service everytime. Always a warm welcome from the receptionists and a cheery smile even after a long day. The vets are just so helpful and always there to give advice as do the nurses. Highly recommend them . 10 stars from me and thankyou x Read Less
John David
11 May 2016
REPORT
βββββ
REPORT
Absolutely useless. Do things that don't need to be done. Avoid this place like the plague.
John Lawton
25 Apr 2016
REPORT
βββββ
REPORT
I would just like to say how pleased I am with the staff and my experiences at The Oaks. Having recently moved into the county, it is so difficult to find a vets that you trust to look after your litt... Read More
I would just like to say how pleased I am with the staff and my experiences at The Oaks. Having recently moved into the county, it is so difficult to find a vets that you trust to look after your little ones. The reception staff are so welcoming, friendly and helpful. The nurses are professional and knowledgable. The Vet that I have seen on a number of occasions, Sarla, showed incredible knowledge and understanding. Sarla issued my Hollies Pet Passport which enabled us to take her on holiday to France and Spain. The overall experience was painless and trouble free. As I said, we haven't been in Kent long and the Oaks is our third vets since moving here. We are very happy with the Oaks and we hope to be using them for a long time, even Hollie enjoys going there and gets especially excited at the staff on reception. Read Less