Up until recently they’ve been great and probably are still great but, I don’t agree with their unclear pricing for consultations. Up until now a consultation included a follow up after treatment i.e ... Read More
Up until recently they’ve been great and probably are still great but, I don’t agree with their unclear pricing for consultations. Up until now a consultation included a follow up after treatment i.e antibiotics, recently I’ve been charged another consultation fee to be told ‘the antibiotics seem to have worked’.. or was that because I asked the vet to double check my dogs heart... i originally booked him in for a health check... no ears, no weight, no tummy checked, straight to the heart to be told he had a heart murmur & had to be referred to get tests, needless to say I’m looking for a new vet that takes the welfare of animals first, before making money! Very disappointed. Read Less
Sean Laverty
28 Apr 2018
REPORT
Staff are always polite and friendly. We feel like our pet is given full attention and great care :) Thanks folks!!
Elaine Robinson
22 Feb 2018
REPORT
Staff are friendly and very helpful. They really know their stuff and they treat animals with the utmost care and compassion.
H Bugg
19 Feb 2018
REPORT
I take both of my outdoor cats here. They have received good treatment and prompt judgements when my cat Horatio was seriously ill. Vets and reception staff always friendly and helpful. Would highly ... Read More
I take both of my outdoor cats here. They have received good treatment and prompt judgements when my cat Horatio was seriously ill. Vets and reception staff always friendly and helpful. Would highly recommend. Read Less
Robert Shearer
5 Feb 2018
REPORT
Friendly Receptionists, First Class Veterinarians, efficient pet Care, for my Cat Cleo
Armon H. James
10 Sep 2017
REPORT
Very helpful staff. Lovely place for the furry ones.
Kevin Render
3 Feb 2017
REPORT
Absolutely fantastic vets. They've done everything possible to help my wee guy and couldn't have done more for us. The kindness and compassion they have shown from the moment we walked in the door has... Read More
Absolutely fantastic vets. They've done everything possible to help my wee guy and couldn't have done more for us. The kindness and compassion they have shown from the moment we walked in the door has been wonderful. Read Less
Ammi Kk
19 Nov 2016
REPORT
You pay for their expertise. My elderly cat had an ear infection which made her a bit unsteady on her feet. Paid under 20 for antibiotic ear drops and thankfully she's well again. The vet is on the y... Read More
You pay for their expertise. My elderly cat had an ear infection which made her a bit unsteady on her feet. Paid under 20 for antibiotic ear drops and thankfully she's well again. The vet is on the young side but definitely knows what he's doing. (I once paid hundreds at another vet for a cat that still ended up dead.) Happy to continue to take my 2 remaining cats to this vet. Read Less
Carol Vanni
20 Jul 2016
REPORT
If i could get away with giving you no stars i would. You are the worst vets of all time. One very rude receptionist and the other that would bring her dog in seemed very nice. One vet who tried to te... Read More
If i could get away with giving you no stars i would. You are the worst vets of all time. One very rude receptionist and the other that would bring her dog in seemed very nice. One vet who tried to tell you how to look after your four year old dog that you have had since she was 12 weeks old. She would also say you needed ths and that for her just to get you to buy things if you weren't smart you would fall for it. The male vet never listen to all that you said that was wrong with your dog but only do what he could be bothered doing but still happy to charge you lots of money to take a very sick dog home. I am very glad that we are back with the vets who care and after one visit to them our wee girl is now back to herself.
My advice to every pet owner is to avoid them at all times. Read Less
reticlover 95
9 Jun 2016
REPORT
Well what can I say I use mcdonald vets for my animals and always will excellent service and vets are very knowledgeable.
5 stars definetly and will recommend to all my friends and family
Thank you... Read More
Well what can I say I use mcdonald vets for my animals and always will excellent service and vets are very knowledgeable.
5 stars definetly and will recommend to all my friends and family
Thank you for the great services
Alana Docherty Read Less
Grzegorz Zasadzinski
27 Jan 2016
REPORT
Caitlin MacGill
2 Jan 2016
REPORT
I took my one year old pet rabbit here for over a week visiting every few days as she was very sick. I was treating her the way that seemed to be helping her and making her better , informed the vet o... Read More
I took my one year old pet rabbit here for over a week visiting every few days as she was very sick. I was treating her the way that seemed to be helping her and making her better , informed the vet of her improvement and was told to stop all treatment that I had been doing immediately and told to give her more medication which cost a substantial amount. She only went downhill from here so was rushed in again only to be told she was doing fine and to continue when she was half her body weight and clearly in serious pain. After her final visit of being told she was ok she died two hours later.
I am deeply upset by the treatment from this vet completely ignoring any symptom I told them about and treating completely for the wrong disease ( which we discovered a few weeks later at an 'actual' rabbit specialist - not like this vet that claim to be but clearly lack a lot of knowledge on certain pets - rabbits being one.) My little rabbit was essentially killed by the treatment he told me to change her to and the treatment I had been administrating would have helped her.
During all visits the vet did not once get out a stethoscope and actually listen to my rabbits gut which if he had done he would have heard that it did not sound like what he was treating for. I am very upset by the treatment of this vet and would seriously warn anyone with any animal emergency not to step foot inside this practice. They are arrogant and assume that I am wrong with the symptoms I was describing for my own pet. She was one year old and they didn't even seem to be that concerned on our final visit which worried me- she was far too young. I hope no more animals or families are subjected to the hurt that this practice has caused. Read Less
Tess H.
26 Sep 2015
REPORT
This is a great vet and for me could not be more conveniently located! Getting an appointment is easy, and they let you know how long it will take so that you can plan accordingly. I had to reschedule... Read More
This is a great vet and for me could not be more conveniently located! Getting an appointment is easy, and they let you know how long it will take so that you can plan accordingly. I had to reschedule an appointment and it couldn't have been easier to do. The receptionist has a brisk but friendly demeanor and is more than happy to explain any charges and discounts. She informed me that I could get a reduced rate if I had my cat chipped at the same time that I got her vaccinated, which was a great idea! The waiting room is very small with minimal decor, but is a pleasant enough space to sit while waiting. I took my longhaired tabby Marmalade to get her vaccinations and flea/worm treatment a couple of weeks ago. No matter how I try and disguise the supermarket brand tablets, she just will. not. eat. them. Last time I tried this tactic I just ended up wasting them and having to buy more, so really it works out cheaper to go and get the back of the neck treatment from the vets! She's a verrrry skittish kitty and hates being in her carrier so having this place just a minutes walk from my flat is a huge help!The vet herself is lovely and was very good with Marms, and the treatment of flea/worm/vaccinations itself was over in about 10 minutes. We did have to wait a little while before going in but not more than about 15 minutes. Next week I'll take her back to have the second round of vaccinations and get her chipped as well. All in all I was very happy with the price and service, glad to have this as my local vet! Read Less
Up until recently they’ve been great and probably are still great but, I don’t agree with their unclear pricing for consultations. Up until now a consultation included a follow up after treatment i.e ... Read More
Up until recently they’ve been great and probably are still great but, I don’t agree with their unclear pricing for consultations. Up until now a consultation included a follow up after treatment i.e antibiotics, recently I’ve been charged another consultation fee to be told ‘the antibiotics seem to have worked’.. or was that because I asked the vet to double check my dogs heart... i originally booked him in for a health check... no ears, no weight, no tummy checked, straight to the heart to be told he had a heart murmur & had to be referred to get tests, needless to say I’m looking for a new vet that takes the welfare of animals first, before making money! Very disappointed. Read Less
Sean Laverty
28 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Staff are always polite and friendly. We feel like our pet is given full attention and great care :) Thanks folks!!
Elaine Robinson
22 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Staff are friendly and very helpful. They really know their stuff and they treat animals with the utmost care and compassion.
H Bugg
19 Feb 2018
REPORT
☆☆☆☆☆
REPORT
I take both of my outdoor cats here. They have received good treatment and prompt judgements when my cat Horatio was seriously ill. Vets and reception staff always friendly and helpful. Would highly ... Read More
I take both of my outdoor cats here. They have received good treatment and prompt judgements when my cat Horatio was seriously ill. Vets and reception staff always friendly and helpful. Would highly recommend. Read Less
Robert Shearer
5 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Friendly Receptionists, First Class Veterinarians, efficient pet Care, for my Cat Cleo
Armon H. James
10 Sep 2017
REPORT
☆☆☆☆☆
REPORT
Very helpful staff. Lovely place for the furry ones.
Kevin Render
3 Feb 2017
REPORT
☆☆☆☆☆
REPORT
Absolutely fantastic vets. They've done everything possible to help my wee guy and couldn't have done more for us. The kindness and compassion they have shown from the moment we walked in the door has... Read More
Absolutely fantastic vets. They've done everything possible to help my wee guy and couldn't have done more for us. The kindness and compassion they have shown from the moment we walked in the door has been wonderful. Read Less
Ammi Kk
19 Nov 2016
REPORT
☆☆☆☆☆
REPORT
You pay for their expertise. My elderly cat had an ear infection which made her a bit unsteady on her feet. Paid under 20 for antibiotic ear drops and thankfully she's well again. The vet is on the y... Read More
You pay for their expertise. My elderly cat had an ear infection which made her a bit unsteady on her feet. Paid under 20 for antibiotic ear drops and thankfully she's well again. The vet is on the young side but definitely knows what he's doing. (I once paid hundreds at another vet for a cat that still ended up dead.) Happy to continue to take my 2 remaining cats to this vet. Read Less
Carol Vanni
20 Jul 2016
REPORT
☆☆☆☆☆
REPORT
If i could get away with giving you no stars i would. You are the worst vets of all time. One very rude receptionist and the other that would bring her dog in seemed very nice. One vet who tried to te... Read More
If i could get away with giving you no stars i would. You are the worst vets of all time. One very rude receptionist and the other that would bring her dog in seemed very nice. One vet who tried to tell you how to look after your four year old dog that you have had since she was 12 weeks old. She would also say you needed ths and that for her just to get you to buy things if you weren't smart you would fall for it. The male vet never listen to all that you said that was wrong with your dog but only do what he could be bothered doing but still happy to charge you lots of money to take a very sick dog home. I am very glad that we are back with the vets who care and after one visit to them our wee girl is now back to herself.
My advice to every pet owner is to avoid them at all times. Read Less
reticlover 95
9 Jun 2016
REPORT
☆☆☆☆☆
REPORT
Well what can I say I use mcdonald vets for my animals and always will excellent service and vets are very knowledgeable.
5 stars definetly and will recommend to all my friends and family
Thank you... Read More
Well what can I say I use mcdonald vets for my animals and always will excellent service and vets are very knowledgeable.
5 stars definetly and will recommend to all my friends and family
Thank you for the great services
Alana Docherty Read Less
Grzegorz Zasadzinski
27 Jan 2016
REPORT
☆☆☆☆☆
REPORT
Caitlin MacGill
2 Jan 2016
REPORT
☆☆☆☆☆
REPORT
I took my one year old pet rabbit here for over a week visiting every few days as she was very sick. I was treating her the way that seemed to be helping her and making her better , informed the vet o... Read More
I took my one year old pet rabbit here for over a week visiting every few days as she was very sick. I was treating her the way that seemed to be helping her and making her better , informed the vet of her improvement and was told to stop all treatment that I had been doing immediately and told to give her more medication which cost a substantial amount. She only went downhill from here so was rushed in again only to be told she was doing fine and to continue when she was half her body weight and clearly in serious pain. After her final visit of being told she was ok she died two hours later.
I am deeply upset by the treatment from this vet completely ignoring any symptom I told them about and treating completely for the wrong disease ( which we discovered a few weeks later at an 'actual' rabbit specialist - not like this vet that claim to be but clearly lack a lot of knowledge on certain pets - rabbits being one.) My little rabbit was essentially killed by the treatment he told me to change her to and the treatment I had been administrating would have helped her.
During all visits the vet did not once get out a stethoscope and actually listen to my rabbits gut which if he had done he would have heard that it did not sound like what he was treating for. I am very upset by the treatment of this vet and would seriously warn anyone with any animal emergency not to step foot inside this practice. They are arrogant and assume that I am wrong with the symptoms I was describing for my own pet. She was one year old and they didn't even seem to be that concerned on our final visit which worried me- she was far too young. I hope no more animals or families are subjected to the hurt that this practice has caused. Read Less
Tess H.
26 Sep 2015
REPORT
☆☆☆☆☆
REPORT
This is a great vet and for me could not be more conveniently located! Getting an appointment is easy, and they let you know how long it will take so that you can plan accordingly. I had to reschedule... Read More
This is a great vet and for me could not be more conveniently located! Getting an appointment is easy, and they let you know how long it will take so that you can plan accordingly. I had to reschedule an appointment and it couldn't have been easier to do. The receptionist has a brisk but friendly demeanor and is more than happy to explain any charges and discounts. She informed me that I could get a reduced rate if I had my cat chipped at the same time that I got her vaccinated, which was a great idea! The waiting room is very small with minimal decor, but is a pleasant enough space to sit while waiting. I took my longhaired tabby Marmalade to get her vaccinations and flea/worm treatment a couple of weeks ago. No matter how I try and disguise the supermarket brand tablets, she just will. not. eat. them. Last time I tried this tactic I just ended up wasting them and having to buy more, so really it works out cheaper to go and get the back of the neck treatment from the vets! She's a verrrry skittish kitty and hates being in her carrier so having this place just a minutes walk from my flat is a huge help!The vet herself is lovely and was very good with Marms, and the treatment of flea/worm/vaccinations itself was over in about 10 minutes. We did have to wait a little while before going in but not more than about 15 minutes. Next week I'll take her back to have the second round of vaccinations and get her chipped as well. All in all I was very happy with the price and service, glad to have this as my local vet! Read Less