Receptionist is so rude and so unhelpful this is the second time i have called about my pet and will definitely be the last.
Kerem Erener
26 Jul 2016
REPORT
Jane K.
7 Aug 2015
REPORT
Consistently overcharged for my two dogs. After I consulted with my vet friend I found out half the tests they charged me for weren't even needed and had the cheek to charge near double what I should ... Read More
Consistently overcharged for my two dogs. After I consulted with my vet friend I found out half the tests they charged me for weren't even needed and had the cheek to charge near double what I should have been. They also got very confrontational when I questioned this so I'll be going elsewhere. Read Less
Alison B.
12 Mar 2015
REPORT
This is part of the Queen's Crescent Veterinary Clinic (queenscrescentvet.co.uk) which is headquartered in the west end, but also has a branch on High Street in the city centre which is super handy fo... Read More
This is part of the Queen's Crescent Veterinary Clinic (queenscrescentvet.co.uk) which is headquartered in the west end, but also has a branch on High Street in the city centre which is super handy for us. They have various payment plans available - we pay a fixed amount per month which covers all of Sadie's visits and prescriptions and considering how much of a Calamity Jane she is, it has been well worth it. The veterinary nurses are always so cheerful and helpful when you phone - if you're not sure whether or not an appointment is necessary, they are always happy to pop an appointment in at short notice. They are open from Monday - Friday: 9-12pm, 4-7pmSaturday: 9-11am. Saturday appointments are like gold dust. The vets are amazing and clearly adore the animals that come through their doors. Sadie loves the fuss that is always made over her (until something pointy appears that is). This veterinary clinic is the best that I've experienced - everything in plain english, they don't condescend to you, and nothing is too small. The headquarters in the West End also offers puppy training classes which we made use of - it was invaluable .. not just for training, but also socialising with other dogs. Lastly, they offer a boarding service for small animals (guinea pigs etc.) One of my friends used them for boarding and was really impressed with them. Read Less
Edwin Moore
11 Feb 2013
REPORT
Una and her staff looked after our cat for 17 years. The chief nurse Ann has the patience and wisdom of a saint and cared so well for our Max - even after he bit her. Not perhaps the cheapest vet ar... Read More
Una and her staff looked after our cat for 17 years. The chief nurse Ann has the patience and wisdom of a saint and cared so well for our Max - even after he bit her. Not perhaps the cheapest vet around but offers great care.Read Less
A Google User
31 Jan 2012
REPORT
Fantastic staff, super helpful. Very knowledgeable and offer advice about absolutely everything from health to behaviour. Put up with my endless questions. Were great with my puppy.
Paul Childs
6 Jul 2010
REPORT
Staff can be really friendly, but had concerns when they wrongly sexed my cat. They did give me money back on Neutering, but will think twice about going to them again.
Receptionist is so rude and so unhelpful this is the second time i have called about my pet and will definitely be the last.
Kerem Erener
26 Jul 2016
REPORT
☆☆☆☆☆
REPORT
Jane K.
7 Aug 2015
REPORT
☆☆☆☆☆
REPORT
Consistently overcharged for my two dogs. After I consulted with my vet friend I found out half the tests they charged me for weren't even needed and had the cheek to charge near double what I should ... Read More
Consistently overcharged for my two dogs. After I consulted with my vet friend I found out half the tests they charged me for weren't even needed and had the cheek to charge near double what I should have been. They also got very confrontational when I questioned this so I'll be going elsewhere. Read Less
Alison B.
12 Mar 2015
REPORT
☆☆☆☆☆
REPORT
This is part of the Queen's Crescent Veterinary Clinic (queenscrescentvet.co.uk) which is headquartered in the west end, but also has a branch on High Street in the city centre which is super handy fo... Read More
This is part of the Queen's Crescent Veterinary Clinic (queenscrescentvet.co.uk) which is headquartered in the west end, but also has a branch on High Street in the city centre which is super handy for us. They have various payment plans available - we pay a fixed amount per month which covers all of Sadie's visits and prescriptions and considering how much of a Calamity Jane she is, it has been well worth it. The veterinary nurses are always so cheerful and helpful when you phone - if you're not sure whether or not an appointment is necessary, they are always happy to pop an appointment in at short notice. They are open from Monday - Friday: 9-12pm, 4-7pmSaturday: 9-11am. Saturday appointments are like gold dust. The vets are amazing and clearly adore the animals that come through their doors. Sadie loves the fuss that is always made over her (until something pointy appears that is). This veterinary clinic is the best that I've experienced - everything in plain english, they don't condescend to you, and nothing is too small. The headquarters in the West End also offers puppy training classes which we made use of - it was invaluable .. not just for training, but also socialising with other dogs. Lastly, they offer a boarding service for small animals (guinea pigs etc.) One of my friends used them for boarding and was really impressed with them. Read Less
Edwin Moore
11 Feb 2013
REPORT
☆☆☆☆☆
REPORT
Una and her staff looked after our cat for 17 years. The chief nurse Ann has the patience and wisdom of a saint and cared so well for our Max - even after he bit her. Not perhaps the cheapest vet ar... Read More
Una and her staff looked after our cat for 17 years. The chief nurse Ann has the patience and wisdom of a saint and cared so well for our Max - even after he bit her. Not perhaps the cheapest vet around but offers great care.Read Less
A Google User
31 Jan 2012
REPORT
☆☆☆☆☆
REPORT
Fantastic staff, super helpful. Very knowledgeable and offer advice about absolutely everything from health to behaviour. Put up with my endless questions. Were great with my puppy.
Paul Childs
6 Jul 2010
REPORT
☆☆☆☆☆
REPORT
Staff can be really friendly, but had concerns when they wrongly sexed my cat. They did give me money back on Neutering, but will think twice about going to them again.