I brought my 10 week old puppy here first thing this morning hoping to see a vet as he had quite a bit of blood in his poo. Despite explaining his symptoms I was informed it was appointment only and ... Read More
I brought my 10 week old puppy here first thing this morning hoping to see a vet as he had quite a bit of blood in his poo. Despite explaining his symptoms I was informed it was appointment only and in any case there was no vet in yet. Incredibly poor service and considerable lack of understanding. Went to another vet locally who were truly excellent and diagnosed my little pup with colitis. Had we not caught it when we did he could have been really ill. Shame on you for turning away an ill pup away without even offering any advice. Do not recommend. Read Less
Cianna Lang
24 Jun 2018
REPORT
I cannot thank the staff enough. I turned up without appointment. The staff so helpful and kind. My puppy unwell and i was so worried. Thank you again.
Rhona Mcinnes
20 Jun 2018
REPORT
Excellent caring service from everyone at Brannock Vets , had lots of issuers with my fur baby Buddy lately and every time we have been so well cared for , specially by Elaine who talks in plain Engli... Read More
Excellent caring service from everyone at Brannock Vets , had lots of issuers with my fur baby Buddy lately and every time we have been so well cared for , specially by Elaine who talks in plain English so you understand and treats my baby like one of her own , highly recommend Read Less
Edward Briggs
25 May 2018
REPORT
Friendly and helpful Staff (as always in 16 years of using the Practice). Detailed information about Our Pets condition and advice on future care/feeding etc.
Pauline Martin
3 May 2018
REPORT
Moved house and was recommended Brannock Vets. How lucky do we feel? The service we have received to date has been excellent. Very accommodating, thorough and so very kind. Would highly recommend.
Olivia Armstrong
30 Apr 2018
REPORT
Thank you for looking after o'scar, brilliant π²πΆππ±
Margaret Beattie
8 Apr 2018
REPORT
Charlie my old Jack Russell has heart problems and he gets star treatment here. He is a bit nervous at vets but the care and attention he is given is tremendous.
Roseann Coakley
22 Mar 2018
REPORT
Veterinary surgeon .Mrs Dick is excellent. .Knew her from another practice .Getting to know the rest of the staff . Very encouraging.
David Addison
12 Jan 2018
REPORT
We've used brannock vets for both of our dogs and they go out their way to help and give them all the care they needed. Even when one of ours had behaviour issues they were always accommodating and tr... Read More
We've used brannock vets for both of our dogs and they go out their way to help and give them all the care they needed. Even when one of ours had behaviour issues they were always accommodating and tried their best to see to our dogs needs. Read Less
Adele
21 Oct 2017
REPORT
Called this vet on a Monday morning a few months ago to try to get an appointment for my cat, an 8 yr old rescue who I'd had for 6 months. She wasn't registered with you yet, I'd planned on doing so ... Read More
Called this vet on a Monday morning a few months ago to try to get an appointment for my cat, an 8 yr old rescue who I'd had for 6 months. She wasn't registered with you yet, I'd planned on doing so when her vaccinations became due in Sept. I explained she'd come home with her paw bleeding the night before, it had swollen up over night and she wasn't able to put her weight on it. Whoever answered the phone was clearly trying to make a point about me not having her registered with a vet already "You've not registered her", "you have a cat and you've not registered her", "you've had her 6 months and you've not registered with a vet yet" etc. I explained she was a rescued from Romania, had been vaccinated and had a full check in the UK before I gave her a home, so we hadn't needed a vet yet. You then became more concerned with seeing her paperwork (she has a passport) than about seeing the injured cat with the swollen paw. You told me to bring her paperwork in that evening and you'd try to see her later in the week. You should have recognised from my description of her symptoms that she couldn't wait for treatment and advised me to go elsewhere, instead your comment suggested it could wait. Thankfully I recognised she needed seen ASAP, as did vets4pets in Hamilton who managed to squeeze her in that evening and send her on her way with the antibiotics and painkillers she needed. Read Less
Kerri Watt
13 Jul 2017
REPORT
Fabulously kind staff in a small, not too busy clinic. My furbabies are adored and well cared for. Not expensive and happy to help with advice, insurance queries and general pet health. I am very happ... Read More
Fabulously kind staff in a small, not too busy clinic. My furbabies are adored and well cared for. Not expensive and happy to help with advice, insurance queries and general pet health. I am very happy with the service.Read Less
June Arthur
10 Apr 2017
REPORT
Good to the animals
Daniel Watt
27 Mar 2017
REPORT
Very good vets love the animals the care for
June Dudgeon
8 Feb 2017
REPORT
Gayle Hatcher
20 Dec 2016
REPORT
Wouldn't go anywhere else. Elaine is amazing. Xxx
Maxine Hillan
20 Dec 2016
REPORT
Elaine was excellent with my little Charley tonight. Charley gave her lots of kisses and absolutely adored her. Not only was she amazing with my pup but also very chatty to my little cousin about Sant... Read More
Elaine was excellent with my little Charley tonight. Charley gave her lots of kisses and absolutely adored her. Not only was she amazing with my pup but also very chatty to my little cousin about Santa and her figure skating. After coming last week with a poorly Charley I was so relieved tonight to be told she's fine minus a course of antibiotics. She explained things to a t and even came out when we were receiving her antibiotics to tell us of the different dosage (which the lovely receptionist also did). Elaine had been recommended to me by my boyfriends mum and I'm glad I took her advice. Thank you Read Less
Ash Bash
15 Dec 2016
REPORT
Our kitten is a terror at home but he's a wee angel when he's at the Vets! You guys are amazing! Staff are very kind and friendly and I would definitely recommend Brannock for your pet The Hickford's... Read More
Our kitten is a terror at home but he's a wee angel when he's at the Vets! You guys are amazing! Staff are very kind and friendly and I would definitely recommend Brannock for your pet The Hickford's and Gibbs the kittenRead Less
Peter Smith
10 Dec 2016
REPORT
Brilliant vets so friendly and understanding
Ann Marshall
28 Sep 2016
REPORT
The service provided by Elaine and her team is second to none, no matter the situation, they treats pet owners and their animals with honesty and compassion.
Thomas Bruin
17 Aug 2016
REPORT
Provide fantastic care. A real pleasure to deal with.
Jacqueline Sefton
3 Jun 2016
REPORT
I love this veterinary practice, more importantly my four cats love it. Elaine is defffinately a true animal person and treats beloved pets as the family members that they are. Gail was fantastic with... Read More
I love this veterinary practice, more importantly my four cats love it. Elaine is defffinately a true animal person and treats beloved pets as the family members that they are. Gail was fantastic with my four furry bundles or mischief and I love that they can be so relaxed there. Staff are kind, knowledgeable and always happy to help. Highly recommend them to anyone :) Read Less
Jan Main
3 Jun 2016
REPORT
I moved to Brannock's when Elaine started up. She is brilliant with my cats, even Simba who turns mad the minute he goes through the back for treatment, they love seeing her :)
Fiona Dorrian
15 May 2016
REPORT
Lovely reassuring staff and put your beloved pet at ease
tony ross
15 Apr 2016
REPORT
Mia Pia
23 Sep 2015
REPORT
Thank you to everyone at Brannock Vets for saving our wee Buddy's life. He's back to his cheeky self now and eating everything in sight! Staff were amazing through it all and we can't thank you enou... Read More
Thank you to everyone at Brannock Vets for saving our wee Buddy's life. He's back to his cheeky self now and eating everything in sight! Staff were amazing through it all and we can't thank you enough (although Bud is hoping to not see you again any time soon haha!) x Read Less
Nicola Tonner Watt
22 Sep 2015
REPORT
As a new puppy owner... (I have Hugo a little pug) ... I've been more than impressed by the quality of care given to him by all the staff here. He didn't have the best start but is a happy, healthy li... Read More
As a new puppy owner... (I have Hugo a little pug) ... I've been more than impressed by the quality of care given to him by all the staff here. He didn't have the best start but is a happy, healthy little pug now & loves all the attention when he goes into the Vets Read Less
Charlotte Mullen
2 Aug 2015
REPORT
Raine says thank you for making her eyes all better yesterday! She loves a trip to the vet and especially loves all the fawning she gets from the staff. We've been to other vets bur find the facilitie... Read More
Raine says thank you for making her eyes all better yesterday! She loves a trip to the vet and especially loves all the fawning she gets from the staff. We've been to other vets bur find the facilities in this one much better, the foyer is roomy and the examination rooms clean with room to maneuver. The receptionist are always happy to offer advice even when I just phone with some silly query. Five stars from me and four paws from Raine (But not from Dexter my evil cat, he's still not too keen on a trip to the vets!) Read Less
Fiona Sirrell
14 Mar 2015
REPORT
Thankyou so much for all of your expertise, care and compassion shown to my buddy Max who was sadly put to sleep yesterday. Wonderful team who not only took care of Max but supported my mum and dad ov... Read More
Thankyou so much for all of your expertise, care and compassion shown to my buddy Max who was sadly put to sleep yesterday. Wonderful team who not only took care of Max but supported my mum and dad over the past years. I am very grateful for all that you did for my familyRead Less
Graeme T.
27 Sep 2014
REPORT
This place has been looking after two of my boys now. They have taken care of my first boy all the way through his life and took care of him so well even through the worst of times.I have nothing but ... Read More
This place has been looking after two of my boys now. They have taken care of my first boy all the way through his life and took care of him so well even through the worst of times.I have nothing but the highest of praise for the vets and others here and you should have no hesitation in taking your beloved pets here at all. Read Less
Bill P.
12 Aug 2013
REPORT
Recently changed over to Brannock vet as like the earlier reviewer (Stephanie) we did not have a good experience with one of the other local vets and overall lost confidence in going there. Enough sai... Read More
Recently changed over to Brannock vet as like the earlier reviewer (Stephanie) we did not have a good experience with one of the other local vets and overall lost confidence in going there. Enough said.Brannock surgery was recommended to us by the pups trainer and we made some enquires and feedback was good.On the day of "introduction", we were wondering how it would go as the pups vet experience to date was less than positive. No need to worry; the surgery was modern and spotless, the reception member of Β staff was Β first class, Β likewise the Β duty vet - Alison - Β listened to our tale and adopted a caring and patient approach in handling the pup and you could see the pup settling down. A great first experience for our visit to Brannock and importantly the pup was far less stressed than his previous experience to the former vet, which is what it is really all about. Well done Brannock surgery and Alison in particular. Thanks. Read Less
S T.
18 Mar 2010
REPORT
Choosing a vet to take your beloved pet to is like choosing a nursery for your kid. It has to be someone you respect and trust, who you would feel safe in the knowledge that they were prescribing your... Read More
Choosing a vet to take your beloved pet to is like choosing a nursery for your kid. It has to be someone you respect and trust, who you would feel safe in the knowledge that they were prescribing your pooch the right medicine.We took our little puppy Ollie to a different vets at first in a neighbouring village but didn't find them to be very accomodating when we needed them most; my pup was taken from his mum too early and had a lot of digestion problems. One night, in an emergency we called the Brannock Vets Surgery, when the pup was really poorly. They couldn't have been more helpful, telling us exactly how to deal with the problem. So they became my doggies new doctor!The surgery itself is small, with one treatment room and extensive area through the back. The receptionists are young and friendly, and always really sweet when my pup piddles in the corner every single time he goes there! The vet, Elaine, is just fantastic with the animals and puts them and the owners at complete ease. We even ring up sometimes just to ask advice and she's always happy to help.The surgery sells a small selection of pet food and toys too, which is handy if you want to reward your furry friend there and then for his bravery!Fantastic vet, can't recommend it enough! Read Less
I brought my 10 week old puppy here first thing this morning hoping to see a vet as he had quite a bit of blood in his poo. Despite explaining his symptoms I was informed it was appointment only and ... Read More
I brought my 10 week old puppy here first thing this morning hoping to see a vet as he had quite a bit of blood in his poo. Despite explaining his symptoms I was informed it was appointment only and in any case there was no vet in yet. Incredibly poor service and considerable lack of understanding. Went to another vet locally who were truly excellent and diagnosed my little pup with colitis. Had we not caught it when we did he could have been really ill. Shame on you for turning away an ill pup away without even offering any advice. Do not recommend. Read Less
Cianna Lang
24 Jun 2018
REPORT
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REPORT
I cannot thank the staff enough. I turned up without appointment. The staff so helpful and kind. My puppy unwell and i was so worried. Thank you again.
Rhona Mcinnes
20 Jun 2018
REPORT
βββββ
REPORT
Excellent caring service from everyone at Brannock Vets , had lots of issuers with my fur baby Buddy lately and every time we have been so well cared for , specially by Elaine who talks in plain Engli... Read More
Excellent caring service from everyone at Brannock Vets , had lots of issuers with my fur baby Buddy lately and every time we have been so well cared for , specially by Elaine who talks in plain English so you understand and treats my baby like one of her own , highly recommend Read Less
Edward Briggs
25 May 2018
REPORT
βββββ
REPORT
Friendly and helpful Staff (as always in 16 years of using the Practice). Detailed information about Our Pets condition and advice on future care/feeding etc.
Pauline Martin
3 May 2018
REPORT
βββββ
REPORT
Moved house and was recommended Brannock Vets. How lucky do we feel? The service we have received to date has been excellent. Very accommodating, thorough and so very kind. Would highly recommend.
Olivia Armstrong
30 Apr 2018
REPORT
βββββ
REPORT
Thank you for looking after o'scar, brilliant π²πΆππ±
Margaret Beattie
8 Apr 2018
REPORT
βββββ
REPORT
Charlie my old Jack Russell has heart problems and he gets star treatment here. He is a bit nervous at vets but the care and attention he is given is tremendous.
Roseann Coakley
22 Mar 2018
REPORT
βββββ
REPORT
Veterinary surgeon .Mrs Dick is excellent. .Knew her from another practice .Getting to know the rest of the staff . Very encouraging.
David Addison
12 Jan 2018
REPORT
βββββ
REPORT
We've used brannock vets for both of our dogs and they go out their way to help and give them all the care they needed. Even when one of ours had behaviour issues they were always accommodating and tr... Read More
We've used brannock vets for both of our dogs and they go out their way to help and give them all the care they needed. Even when one of ours had behaviour issues they were always accommodating and tried their best to see to our dogs needs. Read Less
Adele
21 Oct 2017
REPORT
βββββ
REPORT
Called this vet on a Monday morning a few months ago to try to get an appointment for my cat, an 8 yr old rescue who I'd had for 6 months. She wasn't registered with you yet, I'd planned on doing so ... Read More
Called this vet on a Monday morning a few months ago to try to get an appointment for my cat, an 8 yr old rescue who I'd had for 6 months. She wasn't registered with you yet, I'd planned on doing so when her vaccinations became due in Sept. I explained she'd come home with her paw bleeding the night before, it had swollen up over night and she wasn't able to put her weight on it. Whoever answered the phone was clearly trying to make a point about me not having her registered with a vet already "You've not registered her", "you have a cat and you've not registered her", "you've had her 6 months and you've not registered with a vet yet" etc. I explained she was a rescued from Romania, had been vaccinated and had a full check in the UK before I gave her a home, so we hadn't needed a vet yet. You then became more concerned with seeing her paperwork (she has a passport) than about seeing the injured cat with the swollen paw. You told me to bring her paperwork in that evening and you'd try to see her later in the week. You should have recognised from my description of her symptoms that she couldn't wait for treatment and advised me to go elsewhere, instead your comment suggested it could wait. Thankfully I recognised she needed seen ASAP, as did vets4pets in Hamilton who managed to squeeze her in that evening and send her on her way with the antibiotics and painkillers she needed. Read Less
Kerri Watt
13 Jul 2017
REPORT
βββββ
REPORT
Fabulously kind staff in a small, not too busy clinic. My furbabies are adored and well cared for. Not expensive and happy to help with advice, insurance queries and general pet health. I am very happ... Read More
Fabulously kind staff in a small, not too busy clinic. My furbabies are adored and well cared for. Not expensive and happy to help with advice, insurance queries and general pet health. I am very happy with the service.Read Less
June Arthur
10 Apr 2017
REPORT
βββββ
REPORT
Good to the animals
Daniel Watt
27 Mar 2017
REPORT
βββββ
REPORT
Very good vets love the animals the care for
June Dudgeon
8 Feb 2017
REPORT
βββββ
REPORT
Gayle Hatcher
20 Dec 2016
REPORT
βββββ
REPORT
Wouldn't go anywhere else. Elaine is amazing. Xxx
Maxine Hillan
20 Dec 2016
REPORT
βββββ
REPORT
Elaine was excellent with my little Charley tonight. Charley gave her lots of kisses and absolutely adored her. Not only was she amazing with my pup but also very chatty to my little cousin about Sant... Read More
Elaine was excellent with my little Charley tonight. Charley gave her lots of kisses and absolutely adored her. Not only was she amazing with my pup but also very chatty to my little cousin about Santa and her figure skating. After coming last week with a poorly Charley I was so relieved tonight to be told she's fine minus a course of antibiotics. She explained things to a t and even came out when we were receiving her antibiotics to tell us of the different dosage (which the lovely receptionist also did). Elaine had been recommended to me by my boyfriends mum and I'm glad I took her advice. Thank you Read Less
Ash Bash
15 Dec 2016
REPORT
βββββ
REPORT
Our kitten is a terror at home but he's a wee angel when he's at the Vets! You guys are amazing! Staff are very kind and friendly and I would definitely recommend Brannock for your pet The Hickford's... Read More
Our kitten is a terror at home but he's a wee angel when he's at the Vets! You guys are amazing! Staff are very kind and friendly and I would definitely recommend Brannock for your pet The Hickford's and Gibbs the kittenRead Less
Peter Smith
10 Dec 2016
REPORT
βββββ
REPORT
Brilliant vets so friendly and understanding
Ann Marshall
28 Sep 2016
REPORT
βββββ
REPORT
The service provided by Elaine and her team is second to none, no matter the situation, they treats pet owners and their animals with honesty and compassion.
Thomas Bruin
17 Aug 2016
REPORT
βββββ
REPORT
Provide fantastic care. A real pleasure to deal with.
Jacqueline Sefton
3 Jun 2016
REPORT
βββββ
REPORT
I love this veterinary practice, more importantly my four cats love it. Elaine is defffinately a true animal person and treats beloved pets as the family members that they are. Gail was fantastic with... Read More
I love this veterinary practice, more importantly my four cats love it. Elaine is defffinately a true animal person and treats beloved pets as the family members that they are. Gail was fantastic with my four furry bundles or mischief and I love that they can be so relaxed there. Staff are kind, knowledgeable and always happy to help. Highly recommend them to anyone :) Read Less
Jan Main
3 Jun 2016
REPORT
βββββ
REPORT
I moved to Brannock's when Elaine started up. She is brilliant with my cats, even Simba who turns mad the minute he goes through the back for treatment, they love seeing her :)
Fiona Dorrian
15 May 2016
REPORT
βββββ
REPORT
Lovely reassuring staff and put your beloved pet at ease
tony ross
15 Apr 2016
REPORT
βββββ
REPORT
Mia Pia
23 Sep 2015
REPORT
βββββ
REPORT
Thank you to everyone at Brannock Vets for saving our wee Buddy's life. He's back to his cheeky self now and eating everything in sight! Staff were amazing through it all and we can't thank you enou... Read More
Thank you to everyone at Brannock Vets for saving our wee Buddy's life. He's back to his cheeky self now and eating everything in sight! Staff were amazing through it all and we can't thank you enough (although Bud is hoping to not see you again any time soon haha!) x Read Less
Nicola Tonner Watt
22 Sep 2015
REPORT
βββββ
REPORT
As a new puppy owner... (I have Hugo a little pug) ... I've been more than impressed by the quality of care given to him by all the staff here. He didn't have the best start but is a happy, healthy li... Read More
As a new puppy owner... (I have Hugo a little pug) ... I've been more than impressed by the quality of care given to him by all the staff here. He didn't have the best start but is a happy, healthy little pug now & loves all the attention when he goes into the Vets Read Less
Charlotte Mullen
2 Aug 2015
REPORT
βββββ
REPORT
Raine says thank you for making her eyes all better yesterday! She loves a trip to the vet and especially loves all the fawning she gets from the staff. We've been to other vets bur find the facilitie... Read More
Raine says thank you for making her eyes all better yesterday! She loves a trip to the vet and especially loves all the fawning she gets from the staff. We've been to other vets bur find the facilities in this one much better, the foyer is roomy and the examination rooms clean with room to maneuver. The receptionist are always happy to offer advice even when I just phone with some silly query. Five stars from me and four paws from Raine (But not from Dexter my evil cat, he's still not too keen on a trip to the vets!) Read Less
Fiona Sirrell
14 Mar 2015
REPORT
βββββ
REPORT
Thankyou so much for all of your expertise, care and compassion shown to my buddy Max who was sadly put to sleep yesterday. Wonderful team who not only took care of Max but supported my mum and dad ov... Read More
Thankyou so much for all of your expertise, care and compassion shown to my buddy Max who was sadly put to sleep yesterday. Wonderful team who not only took care of Max but supported my mum and dad over the past years. I am very grateful for all that you did for my familyRead Less
Graeme T.
27 Sep 2014
REPORT
βββββ
REPORT
This place has been looking after two of my boys now. They have taken care of my first boy all the way through his life and took care of him so well even through the worst of times.I have nothing but ... Read More
This place has been looking after two of my boys now. They have taken care of my first boy all the way through his life and took care of him so well even through the worst of times.I have nothing but the highest of praise for the vets and others here and you should have no hesitation in taking your beloved pets here at all. Read Less
Bill P.
12 Aug 2013
REPORT
βββββ
REPORT
Recently changed over to Brannock vet as like the earlier reviewer (Stephanie) we did not have a good experience with one of the other local vets and overall lost confidence in going there. Enough sai... Read More
Recently changed over to Brannock vet as like the earlier reviewer (Stephanie) we did not have a good experience with one of the other local vets and overall lost confidence in going there. Enough said.Brannock surgery was recommended to us by the pups trainer and we made some enquires and feedback was good.On the day of "introduction", we were wondering how it would go as the pups vet experience to date was less than positive. No need to worry; the surgery was modern and spotless, the reception member of Β staff was Β first class, Β likewise the Β duty vet - Alison - Β listened to our tale and adopted a caring and patient approach in handling the pup and you could see the pup settling down. A great first experience for our visit to Brannock and importantly the pup was far less stressed than his previous experience to the former vet, which is what it is really all about. Well done Brannock surgery and Alison in particular. Thanks. Read Less
S T.
18 Mar 2010
REPORT
βββββ
REPORT
Choosing a vet to take your beloved pet to is like choosing a nursery for your kid. It has to be someone you respect and trust, who you would feel safe in the knowledge that they were prescribing your... Read More
Choosing a vet to take your beloved pet to is like choosing a nursery for your kid. It has to be someone you respect and trust, who you would feel safe in the knowledge that they were prescribing your pooch the right medicine.We took our little puppy Ollie to a different vets at first in a neighbouring village but didn't find them to be very accomodating when we needed them most; my pup was taken from his mum too early and had a lot of digestion problems. One night, in an emergency we called the Brannock Vets Surgery, when the pup was really poorly. They couldn't have been more helpful, telling us exactly how to deal with the problem. So they became my doggies new doctor!The surgery itself is small, with one treatment room and extensive area through the back. The receptionists are young and friendly, and always really sweet when my pup piddles in the corner every single time he goes there! The vet, Elaine, is just fantastic with the animals and puts them and the owners at complete ease. We even ring up sometimes just to ask advice and she's always happy to help.The surgery sells a small selection of pet food and toys too, which is handy if you want to reward your furry friend there and then for his bravery!Fantastic vet, can't recommend it enough! Read Less