Thank you, staff are always caring and welcoming and cannot do enough to help. Sabre is so fussed and loves the attention, and it keeps him calm. Vets listen and explain conditions so when you leave y... Read More
Thank you, staff are always caring and welcoming and cannot do enough to help. Sabre is so fussed and loves the attention, and it keeps him calm. Vets listen and explain conditions so when you leave you are fully aware of treatments, costs and how to administer medication. I cannot praise enough :-) Read Less
Vicki Wolfendale
27 Apr 2020
REPORT
Fantastic service for my little chika, thankyou so much xx
Sandra OβNEILL
12 Jan 2020
REPORT
Canβt thank you all enough, from phoning you and explaining Holly symptoms,you waisted no time ,Holly was happy all through her treatment,and her operation thank You Clair for doing Holly operation ,H... Read More
Canβt thank you all enough, from phoning you and explaining Holly symptoms,you waisted no time ,Holly was happy all through her treatment,and her operation thank You Clair for doing Holly operation ,Holly has made a full recovery and is back on her long walks in the park ,
Also thanks to Emma for ringing to see how Holly was .
And Cath for telling me to bring Holly in straight away. Read Less
ninja caleb2009
15 Jul 2018
REPORT
Welcoming and friendly and great with my cat and with the other animals that I saw coming in
Nicole Ward
21 May 2018
REPORT
Do a fablous job with our dog and wouldnt go any were else
ANGELA Hine
16 May 2018
REPORT
Friendly staff great with tabatha
Wendy Kynaston Pagano
14 Apr 2018
REPORT
Always very helpful.
Shelley malin
8 Mar 2018
REPORT
Such caring staff
Sarah Warren
26 Nov 2017
REPORT
Been using this vet practice for 20 plus years, never had anything other than π― service, would go anywhere else with any of my pets β€οΈ
Ilham al-shah
12 Nov 2017
REPORT
Not happy with the lady vet, no interaction with my dog, was a bad experiance for her
Willow Devlin
16 Aug 2017
REPORT
I would highly recommend this vet to anyone
Great place, all staff I've seen so far are very helpful when doing check ups with pets and answering my questions - done of which are probably ridiculous ... Read More
I would highly recommend this vet to anyone
Great place, all staff I've seen so far are very helpful when doing check ups with pets and answering my questions - done of which are probably ridiculous but they answer them anyway. My cat died yesterday and I called in tears with no idea what to do and the person on the phone was so patient and empathetic, talked me through my options and when I arrived they didn't overload me with information or ask questions I couldn't deal with then made sure I knew my options and the outcome of any decisions Read Less
Rebecca Holt
12 Mar 2017
REPORT
Always brilliant with our dog the ladies in reception play with him when he goes in and he no longer worries about going :)
ScottMariana MacDowall
1 Mar 2017
REPORT
Nicole Hallmark
10 Jan 2017
REPORT
One of the worst vets ever. Booked an appointment for my dog he was 5 min later because of traffic. That was my fault I understand this. What wasn't was that they were tring to tell he was 30 min and ... Read More
One of the worst vets ever. Booked an appointment for my dog he was 5 min later because of traffic. That was my fault I understand this. What wasn't was that they were tring to tell he was 30 min and they couldnt see him. I had the card but no I was wrong even through they wrote it down. I sat their 25min why they tried to see what they could do but no all their appointment were booked. Even thought in those 25min their hadn't been a single person in. They them said I couldnt have the flee and worm treatment I had book because the vet hadn't see him. Something I have already paid for. What a joke never going back. Read Less
John Hamer
7 Nov 2016
REPORT
Brilliant vets, really looked after our two beagles for the past 13 years. The staff are all really friendly and helpful, and were so caring and kind when we had to have the older dog put to sleep - t... Read More
Brilliant vets, really looked after our two beagles for the past 13 years. The staff are all really friendly and helpful, and were so caring and kind when we had to have the older dog put to sleep - they came to the house so he could have an easy, stress free passing. Read Less
steve carter
12 Oct 2016
REPORT
Gareth Jones
29 Dec 2015
REPORT
Chantelle Anderson
7 Oct 2015
REPORT
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard se... Read More
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard sell like most vets are pressed to do in private clinics. For the fairly extortionate price I did pay to have my pet treated (around three to four times more than I know I would've paid elsewhere), the vet seemed happy to see us as an emergency and wasn't in a rush to shoo us out, unlike the majority of my other experiences with one of their sister branches. In fact, he actually spoke leisurely and kept us there for much longer than necessary, but it made the service feel a lot more sincere and he put my worrying and overly-concerned mind at ease. In all the hubbub, I had left my pet's take-home medication on the reception desk immediately after paying for it. I didn't receive a phone call informing me of this and I hadn't realised my mistake until the next morning, when I was due to medicate her. I wasn't very happy with the lack of a quick call to inform me, it would've saved me a lot of time and effort. There was also no mention of prices or charges until you come back to pay so I was given quite a shock. The consult fee has yet again gone up a few pounds since I last visited. Read Less
Ellie A
7 Oct 2015
REPORT
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard se... Read More
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard sell like most vets are pressed to do in private clinics. For the fairly extortionate price I did pay to have my pet treated (around three to four times more than I know I would've paid elsewhere), the vet seemed happy to see us as an emergency and wasn't in a rush to shoo us out, unlike the majority of my other experiences with one of their sister branches. In fact, he actually spoke leisurely and kept us there for much longer than necessary, but it made the service feel a lot more sincere and he put my worrying and overly-concerned mind at ease. In all the hubbub, I had left my pet's take-home medication on the reception desk immediately after paying for it. I didn't receive a phone call informing me of this and I hadn't realised my mistake until the next morning, when I was due to medicate her. I wasn't very happy with the lack of a quick call to inform me, it would've saved me a lot of time and effort. There was also no mention of prices or charges until you come back to pay so I was given quite a shock. The consult fee has yet again gone up a few pounds since I last visited. Read Less
Thank you, staff are always caring and welcoming and cannot do enough to help. Sabre is so fussed and loves the attention, and it keeps him calm. Vets listen and explain conditions so when you leave y... Read More
Thank you, staff are always caring and welcoming and cannot do enough to help. Sabre is so fussed and loves the attention, and it keeps him calm. Vets listen and explain conditions so when you leave you are fully aware of treatments, costs and how to administer medication. I cannot praise enough :-) Read Less
Vicki Wolfendale
27 Apr 2020
REPORT
βββββ
REPORT
Fantastic service for my little chika, thankyou so much xx
Sandra OβNEILL
12 Jan 2020
REPORT
βββββ
REPORT
Canβt thank you all enough, from phoning you and explaining Holly symptoms,you waisted no time ,Holly was happy all through her treatment,and her operation thank You Clair for doing Holly operation ,H... Read More
Canβt thank you all enough, from phoning you and explaining Holly symptoms,you waisted no time ,Holly was happy all through her treatment,and her operation thank You Clair for doing Holly operation ,Holly has made a full recovery and is back on her long walks in the park ,
Also thanks to Emma for ringing to see how Holly was .
And Cath for telling me to bring Holly in straight away. Read Less
ninja caleb2009
15 Jul 2018
REPORT
βββββ
REPORT
Welcoming and friendly and great with my cat and with the other animals that I saw coming in
Nicole Ward
21 May 2018
REPORT
βββββ
REPORT
Do a fablous job with our dog and wouldnt go any were else
ANGELA Hine
16 May 2018
REPORT
βββββ
REPORT
Friendly staff great with tabatha
Wendy Kynaston Pagano
14 Apr 2018
REPORT
βββββ
REPORT
Always very helpful.
Shelley malin
8 Mar 2018
REPORT
βββββ
REPORT
Such caring staff
Sarah Warren
26 Nov 2017
REPORT
βββββ
REPORT
Been using this vet practice for 20 plus years, never had anything other than π― service, would go anywhere else with any of my pets β€οΈ
Ilham al-shah
12 Nov 2017
REPORT
βββββ
REPORT
Not happy with the lady vet, no interaction with my dog, was a bad experiance for her
Willow Devlin
16 Aug 2017
REPORT
βββββ
REPORT
I would highly recommend this vet to anyone
Great place, all staff I've seen so far are very helpful when doing check ups with pets and answering my questions - done of which are probably ridiculous ... Read More
I would highly recommend this vet to anyone
Great place, all staff I've seen so far are very helpful when doing check ups with pets and answering my questions - done of which are probably ridiculous but they answer them anyway. My cat died yesterday and I called in tears with no idea what to do and the person on the phone was so patient and empathetic, talked me through my options and when I arrived they didn't overload me with information or ask questions I couldn't deal with then made sure I knew my options and the outcome of any decisions Read Less
Rebecca Holt
12 Mar 2017
REPORT
βββββ
REPORT
Always brilliant with our dog the ladies in reception play with him when he goes in and he no longer worries about going :)
ScottMariana MacDowall
1 Mar 2017
REPORT
βββββ
REPORT
Nicole Hallmark
10 Jan 2017
REPORT
βββββ
REPORT
One of the worst vets ever. Booked an appointment for my dog he was 5 min later because of traffic. That was my fault I understand this. What wasn't was that they were tring to tell he was 30 min and ... Read More
One of the worst vets ever. Booked an appointment for my dog he was 5 min later because of traffic. That was my fault I understand this. What wasn't was that they were tring to tell he was 30 min and they couldnt see him. I had the card but no I was wrong even through they wrote it down. I sat their 25min why they tried to see what they could do but no all their appointment were booked. Even thought in those 25min their hadn't been a single person in. They them said I couldnt have the flee and worm treatment I had book because the vet hadn't see him. Something I have already paid for. What a joke never going back. Read Less
John Hamer
7 Nov 2016
REPORT
βββββ
REPORT
Brilliant vets, really looked after our two beagles for the past 13 years. The staff are all really friendly and helpful, and were so caring and kind when we had to have the older dog put to sleep - t... Read More
Brilliant vets, really looked after our two beagles for the past 13 years. The staff are all really friendly and helpful, and were so caring and kind when we had to have the older dog put to sleep - they came to the house so he could have an easy, stress free passing. Read Less
steve carter
12 Oct 2016
REPORT
βββββ
REPORT
Gareth Jones
29 Dec 2015
REPORT
βββββ
REPORT
Chantelle Anderson
7 Oct 2015
REPORT
βββββ
REPORT
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard se... Read More
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard sell like most vets are pressed to do in private clinics. For the fairly extortionate price I did pay to have my pet treated (around three to four times more than I know I would've paid elsewhere), the vet seemed happy to see us as an emergency and wasn't in a rush to shoo us out, unlike the majority of my other experiences with one of their sister branches. In fact, he actually spoke leisurely and kept us there for much longer than necessary, but it made the service feel a lot more sincere and he put my worrying and overly-concerned mind at ease. In all the hubbub, I had left my pet's take-home medication on the reception desk immediately after paying for it. I didn't receive a phone call informing me of this and I hadn't realised my mistake until the next morning, when I was due to medicate her. I wasn't very happy with the lack of a quick call to inform me, it would've saved me a lot of time and effort. There was also no mention of prices or charges until you come back to pay so I was given quite a shock. The consult fee has yet again gone up a few pounds since I last visited. Read Less
Ellie A
7 Oct 2015
REPORT
βββββ
REPORT
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard se... Read More
The staff are nice, especially the lady I spoke to on the phone when booking the appointment. The vet that dealt with us was obviously experienced and refreshingly laid back, not going for the hard sell like most vets are pressed to do in private clinics. For the fairly extortionate price I did pay to have my pet treated (around three to four times more than I know I would've paid elsewhere), the vet seemed happy to see us as an emergency and wasn't in a rush to shoo us out, unlike the majority of my other experiences with one of their sister branches. In fact, he actually spoke leisurely and kept us there for much longer than necessary, but it made the service feel a lot more sincere and he put my worrying and overly-concerned mind at ease. In all the hubbub, I had left my pet's take-home medication on the reception desk immediately after paying for it. I didn't receive a phone call informing me of this and I hadn't realised my mistake until the next morning, when I was due to medicate her. I wasn't very happy with the lack of a quick call to inform me, it would've saved me a lot of time and effort. There was also no mention of prices or charges until you come back to pay so I was given quite a shock. The consult fee has yet again gone up a few pounds since I last visited. Read Less
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