Brought my poorly 12 year old cocker today to be told as I haven’t phoned I will be charged the emergency fee which is significantly more than normal I’ve been spoken to 3 times about this ! Before I’... Read More
Brought my poorly 12 year old cocker today to be told as I haven’t phoned I will be charged the emergency fee which is significantly more than normal I’ve been spoken to 3 times about this ! Before I’ve even been given a slot . As a regular I’m very shocked and won’t be coming to hillcrest again . Very poor over charging Over care Read Less
Russell Hargreaves
4 Jul 2018
REPORT
Yesterday was a sad day as we had to say a final goodbye to Gizmo our Border Collie. I could not face taking him to Chorley so arrangements were made for the Vet to come to my house where he was allo... Read More
Yesterday was a sad day as we had to say a final goodbye to Gizmo our Border Collie. I could not face taking him to Chorley so arrangements were made for the Vet to come to my house where he was allowed to pass away peacefully and with dignity in my arms on the lawn at his home in the sunshine. The Hillcrest staff were compassionate and treated Gizmo with the very best of care and could not speak more highly of them. Thank you from me, Nic and Giz. Read Less
Graham
28 Jun 2018
REPORT
Excellent service and every vet we have seen so far has been very welcoming, friendly and personable. You can tell that they absolutely love their jobs. We would definitely recommend this vets
Judith Davies
18 May 2018
REPORT
Great with my pets and always get me in when i need appointment and do late night appointment to
TINA AMBURY
8 May 2018
REPORT
I can highly recommend this Vet Practice.
We've been with them almost 14 years when they responded to an emergency when our own vet at the time wouldn't.
The team has changed over the years but every ... Read More
I can highly recommend this Vet Practice.
We've been with them almost 14 years when they responded to an emergency when our own vet at the time wouldn't.
The team has changed over the years but every single one of them is in it for your pets. I've even had an unexpected follow-up call on a Bank Holiday.
They also take work experience students but be warned, the slots are very popular and go quickly. Read Less
Philip Cooper
20 Apr 2018
REPORT
Brilliant practice with amazing staff, they saved my dogs life and nursed her back to full health. I'll never ever moan about vets fees again. Thank you all at Hillcrest, we owe you so much.From the ... Read More
Brilliant practice with amazing staff, they saved my dogs life and nursed her back to full health. I'll never ever moan about vets fees again. Thank you all at Hillcrest, we owe you so much.From the whole Cooper family and of course,Poppy. Read Less
lynne cooper
13 Apr 2018
REPORT
We owe our Poppy's life to the fabulous staff at Hillcrest. All the vets, nurses & reception staff are so caring and incredibly competent. We ( the Cooper family) would like to say a huge thank you fo... Read More
We owe our Poppy's life to the fabulous staff at Hillcrest. All the vets, nurses & reception staff are so caring and incredibly competent. We ( the Cooper family) would like to say a huge thank you for the emergency treatment, administered to Poppy the day she came in with an awful injury sustained whilst out doing what springer spaniels do, ie, running amok in Rivington and getting caught up in a bush. And of course, the attentive after nursing treatment after her operation. These amazing people not only saved her life, but saved her leg too from amputation.
We are very grateful, and so is Poppy. Read Less
Ann Tomlinson
16 Mar 2018
REPORT
Very caring helpful and specialises in many things.Been with them over 20yrs .Thank you Hillcrest.
Joanna Sharratt
20 Feb 2018
REPORT
Lovely, caring staff came to my home to put my beautiful dog to sleep. Very understanding. Thankyou
Andy Bruce
5 Jan 2018
REPORT
We are now on our third pet that we've taken to Hillcrest, and quite frankly we wouldn't consider anywhere else. Great staff and good advice, and sensitive, well thought out treatment when required. K... Read More
We are now on our third pet that we've taken to Hillcrest, and quite frankly we wouldn't consider anywhere else. Great staff and good advice, and sensitive, well thought out treatment when required. Keep up the good work. Read Less
Karen
12 Apr 2017
REPORT
Service from Hillcrest vets has been great as we moved to this vet last year following a poor veterinary service from another vet practice. Sarah at Hillcrest is absolutely fantastic and takes her tim... Read More
Service from Hillcrest vets has been great as we moved to this vet last year following a poor veterinary service from another vet practice. Sarah at Hillcrest is absolutely fantastic and takes her time and is so patient and calm with our dogs. Highly recommended. Read Less
Fiona Gilchirst
13 Jan 2017
REPORT
Hillcrest Vets have looked after our dogs and cats for many years. Never had anything but the best of care. They have had late night phone calls, tears and fraught questions - all handled with calm ... Read More
Hillcrest Vets have looked after our dogs and cats for many years. Never had anything but the best of care. They have had late night phone calls, tears and fraught questions - all handled with calm care and professionalism. Highly recommend. Read Less
Andrew Hughes
3 Dec 2016
REPORT
Hillcrest Animal Hospital is a very friendly, up to date veterinary hospital. The staff are devoted to delivering a professional and compassionate service. They have looked after all of our dogs throu... Read More
Hillcrest Animal Hospital is a very friendly, up to date veterinary hospital. The staff are devoted to delivering a professional and compassionate service. They have looked after all of our dogs throughout good and bad periods of their lives. Our current dog Poppy was speyed there and was her normal bouncy self that evening.Read Less
thea holmes
2 Dec 2016
REPORT
Warm and efficient staff. Consistently excellent care. A full range of diagnostics. Everything explained well, and all treatment options thoroughly discussed and evaluated. easy to find and easy to p... Read More
Warm and efficient staff. Consistently excellent care. A full range of diagnostics. Everything explained well, and all treatment options thoroughly discussed and evaluated. easy to find and easy to park (which helps!) I would not consider using any other practice, and although once again living locally, I have, in the past, travelled from London to bring my animals for treatment. I can firmly recommend. Read Less
Kate McDonald
2 Dec 2016
REPORT
Fantastic service received at Hillcrest! After my dog was attacked whilst out on a walk I rushed to Hillcrest. Without an appointment the team of vets and nurses provided emergency treatment and expla... Read More
Fantastic service received at Hillcrest! After my dog was attacked whilst out on a walk I rushed to Hillcrest. Without an appointment the team of vets and nurses provided emergency treatment and explained what they were doing. The whole time she was being treated I was kept up to date by the vets. My dog made a quick recovery due to the super service provided by the staff. All the staff were so caring, knowledgeable and professional. I can't recommend them enough! Read Less
Meghan Watson
1 Dec 2016
REPORT
Our family pet of 10 years was recently diagnosed with bladder cancer having had a series of visits to Hillcrest Animal Hospital for various tests and investigative work. We cannot praise enough the h... Read More
Our family pet of 10 years was recently diagnosed with bladder cancer having had a series of visits to Hillcrest Animal Hospital for various tests and investigative work. We cannot praise enough the highest level of care and compassion we received from the vets who we have seen up to now in particular to Darragh and Jess. Darragh sat us down and spent over an hour preparing a treatment plan for Jessie's final months. We went home assured with the peace of mind that all the options were explained to us in detail and that everything that could be done has been done. We would have no hesitation in recommending Hillcrest Animal Hospital. We have always had dogs and will continue to use Hillcrest in the future. Read Less
Stephen Dunn
19 Jan 2016
REPORT
more bothered about the money then the animal take your animals to pinewood much better vets
Ray Ormston
25 Mar 2015
REPORT
This practice is fantastic. My dog was diagnosed, admitted, X rayed and operated on with a few hours. His treatment was second to none and the care given superior to my experience in NHS hospitals. I ... Read More
This practice is fantastic. My dog was diagnosed, admitted, X rayed and operated on with a few hours. His treatment was second to none and the care given superior to my experience in NHS hospitals. I have no doubts that he would not have survived without the professionalism of the vets and nurses here. They showed nothing but kindness and consideration to the dog and my family. I have no hesitation in recommending them to anyone Read Less
Janine Parr
28 Feb 2014
REPORT
Such a friendly and dedicated team. They go out of their way to help both you and your pet. My pets and I are always made to feel extremely welcome, no matter how busy they are.
They also organise co... Read More
Such a friendly and dedicated team. They go out of their way to help both you and your pet. My pets and I are always made to feel extremely welcome, no matter how busy they are.
They also organise community annual events for you and your pet to enjoy, and raise awareness, which I have been to on many occasions.
I couldn't recommend them highly enough.Read Less
linda scanlan
10 Feb 2014
REPORT
I am unsatisfied with the diagnosis and treatment of my dog at Hillcrest. Blood and urine samples were taken and medication prescribed. There was no improvement in my dog's health following months o... Read More
I am unsatisfied with the diagnosis and treatment of my dog at Hillcrest. Blood and urine samples were taken and medication prescribed. There was no improvement in my dog's health following months of medication. I decided to get a second opinion and took to my dog to The Pinewood Veterinary Practice. I described the signs and symptoms to the vet who examined my dog and believed that my dog had Cushing's Disease. After a test which confirmed his diagnosis, appropriate medication has been prescribed.
My dog has suffered months of stress and a deterioration in her health, which could have been prevented.
Read Less
A Google User
14 Oct 2011
REPORT
The staff are kind and willing to help. I'd recommend.
Brought my poorly 12 year old cocker today to be told as I haven’t phoned I will be charged the emergency fee which is significantly more than normal I’ve been spoken to 3 times about this ! Before I’... Read More
Brought my poorly 12 year old cocker today to be told as I haven’t phoned I will be charged the emergency fee which is significantly more than normal I’ve been spoken to 3 times about this ! Before I’ve even been given a slot . As a regular I’m very shocked and won’t be coming to hillcrest again . Very poor over charging Over care Read Less
Russell Hargreaves
4 Jul 2018
REPORT
☆☆☆☆☆
REPORT
Yesterday was a sad day as we had to say a final goodbye to Gizmo our Border Collie. I could not face taking him to Chorley so arrangements were made for the Vet to come to my house where he was allo... Read More
Yesterday was a sad day as we had to say a final goodbye to Gizmo our Border Collie. I could not face taking him to Chorley so arrangements were made for the Vet to come to my house where he was allowed to pass away peacefully and with dignity in my arms on the lawn at his home in the sunshine. The Hillcrest staff were compassionate and treated Gizmo with the very best of care and could not speak more highly of them. Thank you from me, Nic and Giz. Read Less
Graham
28 Jun 2018
REPORT
☆☆☆☆☆
REPORT
Excellent service and every vet we have seen so far has been very welcoming, friendly and personable. You can tell that they absolutely love their jobs. We would definitely recommend this vets
Judith Davies
18 May 2018
REPORT
☆☆☆☆☆
REPORT
Great with my pets and always get me in when i need appointment and do late night appointment to
TINA AMBURY
8 May 2018
REPORT
☆☆☆☆☆
REPORT
I can highly recommend this Vet Practice.
We've been with them almost 14 years when they responded to an emergency when our own vet at the time wouldn't.
The team has changed over the years but every ... Read More
I can highly recommend this Vet Practice.
We've been with them almost 14 years when they responded to an emergency when our own vet at the time wouldn't.
The team has changed over the years but every single one of them is in it for your pets. I've even had an unexpected follow-up call on a Bank Holiday.
They also take work experience students but be warned, the slots are very popular and go quickly. Read Less
Philip Cooper
20 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Brilliant practice with amazing staff, they saved my dogs life and nursed her back to full health. I'll never ever moan about vets fees again. Thank you all at Hillcrest, we owe you so much.From the ... Read More
Brilliant practice with amazing staff, they saved my dogs life and nursed her back to full health. I'll never ever moan about vets fees again. Thank you all at Hillcrest, we owe you so much.From the whole Cooper family and of course,Poppy. Read Less
lynne cooper
13 Apr 2018
REPORT
☆☆☆☆☆
REPORT
We owe our Poppy's life to the fabulous staff at Hillcrest. All the vets, nurses & reception staff are so caring and incredibly competent. We ( the Cooper family) would like to say a huge thank you fo... Read More
We owe our Poppy's life to the fabulous staff at Hillcrest. All the vets, nurses & reception staff are so caring and incredibly competent. We ( the Cooper family) would like to say a huge thank you for the emergency treatment, administered to Poppy the day she came in with an awful injury sustained whilst out doing what springer spaniels do, ie, running amok in Rivington and getting caught up in a bush. And of course, the attentive after nursing treatment after her operation. These amazing people not only saved her life, but saved her leg too from amputation.
We are very grateful, and so is Poppy. Read Less
Ann Tomlinson
16 Mar 2018
REPORT
☆☆☆☆☆
REPORT
Very caring helpful and specialises in many things.Been with them over 20yrs .Thank you Hillcrest.
Joanna Sharratt
20 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Lovely, caring staff came to my home to put my beautiful dog to sleep. Very understanding. Thankyou
Andy Bruce
5 Jan 2018
REPORT
☆☆☆☆☆
REPORT
We are now on our third pet that we've taken to Hillcrest, and quite frankly we wouldn't consider anywhere else. Great staff and good advice, and sensitive, well thought out treatment when required. K... Read More
We are now on our third pet that we've taken to Hillcrest, and quite frankly we wouldn't consider anywhere else. Great staff and good advice, and sensitive, well thought out treatment when required. Keep up the good work. Read Less
Karen
12 Apr 2017
REPORT
☆☆☆☆☆
REPORT
Service from Hillcrest vets has been great as we moved to this vet last year following a poor veterinary service from another vet practice. Sarah at Hillcrest is absolutely fantastic and takes her tim... Read More
Service from Hillcrest vets has been great as we moved to this vet last year following a poor veterinary service from another vet practice. Sarah at Hillcrest is absolutely fantastic and takes her time and is so patient and calm with our dogs. Highly recommended. Read Less
Fiona Gilchirst
13 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Hillcrest Vets have looked after our dogs and cats for many years. Never had anything but the best of care. They have had late night phone calls, tears and fraught questions - all handled with calm ... Read More
Hillcrest Vets have looked after our dogs and cats for many years. Never had anything but the best of care. They have had late night phone calls, tears and fraught questions - all handled with calm care and professionalism. Highly recommend. Read Less
Andrew Hughes
3 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Hillcrest Animal Hospital is a very friendly, up to date veterinary hospital. The staff are devoted to delivering a professional and compassionate service. They have looked after all of our dogs throu... Read More
Hillcrest Animal Hospital is a very friendly, up to date veterinary hospital. The staff are devoted to delivering a professional and compassionate service. They have looked after all of our dogs throughout good and bad periods of their lives. Our current dog Poppy was speyed there and was her normal bouncy self that evening.Read Less
thea holmes
2 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Warm and efficient staff. Consistently excellent care. A full range of diagnostics. Everything explained well, and all treatment options thoroughly discussed and evaluated. easy to find and easy to p... Read More
Warm and efficient staff. Consistently excellent care. A full range of diagnostics. Everything explained well, and all treatment options thoroughly discussed and evaluated. easy to find and easy to park (which helps!) I would not consider using any other practice, and although once again living locally, I have, in the past, travelled from London to bring my animals for treatment. I can firmly recommend. Read Less
Kate McDonald
2 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Fantastic service received at Hillcrest! After my dog was attacked whilst out on a walk I rushed to Hillcrest. Without an appointment the team of vets and nurses provided emergency treatment and expla... Read More
Fantastic service received at Hillcrest! After my dog was attacked whilst out on a walk I rushed to Hillcrest. Without an appointment the team of vets and nurses provided emergency treatment and explained what they were doing. The whole time she was being treated I was kept up to date by the vets. My dog made a quick recovery due to the super service provided by the staff. All the staff were so caring, knowledgeable and professional. I can't recommend them enough! Read Less
Meghan Watson
1 Dec 2016
REPORT
☆☆☆☆☆
REPORT
Our family pet of 10 years was recently diagnosed with bladder cancer having had a series of visits to Hillcrest Animal Hospital for various tests and investigative work. We cannot praise enough the h... Read More
Our family pet of 10 years was recently diagnosed with bladder cancer having had a series of visits to Hillcrest Animal Hospital for various tests and investigative work. We cannot praise enough the highest level of care and compassion we received from the vets who we have seen up to now in particular to Darragh and Jess. Darragh sat us down and spent over an hour preparing a treatment plan for Jessie's final months. We went home assured with the peace of mind that all the options were explained to us in detail and that everything that could be done has been done. We would have no hesitation in recommending Hillcrest Animal Hospital. We have always had dogs and will continue to use Hillcrest in the future. Read Less
Stephen Dunn
19 Jan 2016
REPORT
☆☆☆☆☆
REPORT
more bothered about the money then the animal take your animals to pinewood much better vets
Ray Ormston
25 Mar 2015
REPORT
☆☆☆☆☆
REPORT
This practice is fantastic. My dog was diagnosed, admitted, X rayed and operated on with a few hours. His treatment was second to none and the care given superior to my experience in NHS hospitals. I ... Read More
This practice is fantastic. My dog was diagnosed, admitted, X rayed and operated on with a few hours. His treatment was second to none and the care given superior to my experience in NHS hospitals. I have no doubts that he would not have survived without the professionalism of the vets and nurses here. They showed nothing but kindness and consideration to the dog and my family. I have no hesitation in recommending them to anyone Read Less
Janine Parr
28 Feb 2014
REPORT
☆☆☆☆☆
REPORT
Such a friendly and dedicated team. They go out of their way to help both you and your pet. My pets and I are always made to feel extremely welcome, no matter how busy they are.
They also organise co... Read More
Such a friendly and dedicated team. They go out of their way to help both you and your pet. My pets and I are always made to feel extremely welcome, no matter how busy they are.
They also organise community annual events for you and your pet to enjoy, and raise awareness, which I have been to on many occasions.
I couldn't recommend them highly enough.Read Less
linda scanlan
10 Feb 2014
REPORT
☆☆☆☆☆
REPORT
I am unsatisfied with the diagnosis and treatment of my dog at Hillcrest. Blood and urine samples were taken and medication prescribed. There was no improvement in my dog's health following months o... Read More
I am unsatisfied with the diagnosis and treatment of my dog at Hillcrest. Blood and urine samples were taken and medication prescribed. There was no improvement in my dog's health following months of medication. I decided to get a second opinion and took to my dog to The Pinewood Veterinary Practice. I described the signs and symptoms to the vet who examined my dog and believed that my dog had Cushing's Disease. After a test which confirmed his diagnosis, appropriate medication has been prescribed.
My dog has suffered months of stress and a deterioration in her health, which could have been prevented.
Read Less
A Google User
14 Oct 2011
REPORT
☆☆☆☆☆
REPORT
The staff are kind and willing to help. I'd recommend.