Absolutely disgraceful service we have received from them, my cat was ill and we took him to Mearley vets 5 weeks ago where he was admitted. We got told by the first Vet he has fatty liver disease but after 3 days he was sent home without any medication for his liver. My cat stopped eating again and I took him back where they admitted him again this time 2 other vets said he doesn't have a liver problem and he has something in his blood and he was given steroids and antibiotics. This time when I bought my cat back he couldn't walk properly one of his arm was full of blood and the other with drips. It took me 2 weeks to get his results which was disgusting. After leaving several messages for 1 vet who was looking after my cat he didn't come back so I told by a 4th vet he does have a problem with his liver and it could be life threatening I was mortified. The next day I took my cat again for a check up and the vet again said he doesn't have a problem with liver... no one knew what was going on........ Then my cat was given steroid antibiotic and anti sickness injection, the same day he couldn't breathe and he was yet again taken to Mearly in Clitheroe and 2 days later he died and the vet told me had obstructive liver. I am heartbroken by this and I am asking for answers why my cat wasn't given any supportive medication for his liver and the reply I have got is we DONT KNOW WHAT TO SAY!!!!!!!!!!! AND I WAS TOLD THIS WAS 24 HRS SERVICE YET NO ONE WAS THERE TO LOOK AFTER MY BABY....... THEY LEFT HIM IN CRITICAL CONDITION AND WENT HOME. WHILST MY BABY HAD PASSED AWAY AT THE VETS THE VET TOLD ME WE DON'T RING STUPID'OCLOCK AND HE NEEDS HIS SLEEP. IF YOU WANT YOUR PET TO BE ALIVE DONT ADMIT THEM OVERNIGHT AT MEARLEY'S Read Less

A poor experience. Our cat was ill and we took it to Mearleys as it was local to us in Clitheroe. The initial consultation was good with the regular vet and we duly payed our invoice for consultation and treatments supplied, but then was asked to come back a couple of weeks later to check on progress of treatment. We came back again to find the regular vet on holiday and a temporary vet standing in, we basically was charged nearly £40 to be told that we would need to come back again when the regular vet was back from their annual leave, an appointment that lasted all of about 2 minutes, if that. When we got a bill come through we wrote to Mearleys about this, but never got any response back from them. I dont' have an issue paying a bill if justified, but feel that Mearleys have been very unprofessional in their approach in charging people but not offering any service for checkups Read Less