On Thursday I had a previously arranged appointment with the vets on at Anne's square. When I ask about the cost I was told by the reception that it would be in the region of £30 -£35 for the distemper vaccination. I have a mental health condition and receiving benefits I was never asked if I was in receipt of any benefit. To be told after the animal had received the vaccination I was informed that the cost was going to be £65. Luckily I had the money to pay for it but I am disappointed with the service I received and will not be use the unprofessional and lack of customer service representative at the surgery I have another Ferret that will receive a vaccine in the next month I will not be using your practice anymore either will I recommend you to the over a hundred follows on my social media pages for the Ferrets community in this area. I had a previous Ferret called bandit who u got vaccination and chipped and nail clipped all for the cost of £80. Although this was four or so years ago. I've enquired to the royal college of vets and I've been informed that the vaccine should have been no more than £47:50 Inc vat. So it's blatant over charge. I'm sorry to complain about this but I was told if the payment was seen to be an overcharge I'd be refunded the difference to my card. But I have had no correspondence from the surgery and I'm still fuming about the luck of communication between the staff at the practice how can the reception not know what you charge for vaccination I gave you plenty of time to correct the issue before I arrived instead I was put on the spot and was made to feel very anxious about the disagreement about the cost when the mistake was clearly there's to correct. I will take every opportunity to post on TripAdvisor and every other forum for Ferrets in the fylde area that this surgery is no longer Ferret friendly vets. Read Less