I have used this practice for many years for all my animals. They've treated all my animals like family, with kindness and respect. The nurses are the making of this practice and always welcoming and ... Read More
I have used this practice for many years for all my animals. They've treated all my animals like family, with kindness and respect. The nurses are the making of this practice and always welcoming and helpful. The vets are good too. I've recently been in for neutering of my cats and vaccinations for them. I never feel rushed and the vets are very thoughtful and thorough. It's so nice to still be able to use a small private practice where you can get to know the wonderful staff, rather than a corporate practice which lacks personal service. Looking forward to using them for years to come and couldn't recommend highly enough Read Less
Lyn Livesey
10 Feb 2022
REPORT
Can't thank the staff enough, especially Philippa, for their care and love for our elderly dog.
William Fullerton
12 Mar 2020
REPORT
One of the worst vets in the Preston area. Main concern is always the money for this vet practice. Over charging is the order of business here. Stay well away and find another vet especially if you ha... Read More
One of the worst vets in the Preston area. Main concern is always the money for this vet practice. Over charging is the order of business here. Stay well away and find another vet especially if you have a long term sick pet to take care of. Most Lancashire Vets are half the price of these people and do a better job!! Read Less
Gillian Hart
13 Nov 2018
REPORT
Our elderly Jack Russell bitch has been cared for this week by Philippa after a sudden medical emergency left us in an absolute panic! We could not have asked for better professional attention or kin... Read More
Our elderly Jack Russell bitch has been cared for this week by Philippa after a sudden medical emergency left us in an absolute panic! We could not have asked for better professional attention or kindness and compassion. The whole team at Riverbank are fabulous - consummately professional and very understanding. Thank you VERY much for all your help. Read Less
Louise Pollett
9 Nov 2017
REPORT
Just taken little Sam cat to see the lovely phillipa. Thank you so much again for looking after us great team here would recommend you to anyone
2009mitcheee
7 Nov 2015
REPORT
Amazing! Would highly recommend.
Jo IATD
7 Mar 2015
REPORT
I moved my cat here last year after becoming unhappy with another vets we are at, and I love it. I feel all the staff care about my pet, and have helped us massively through a bad illness my pet has j... Read More
I moved my cat here last year after becoming unhappy with another vets we are at, and I love it. I feel all the staff care about my pet, and have helped us massively through a bad illness my pet has just had. My cat has been cared for them every day this week and whenever I have called I have had a full update, lots of info and I feel the vets are very thorough and have made sure he is in the best shape to recover. I cannot thank them enough for all the help and care, and can highly recommend them to anyone looking for a vets who care and have fantastic expertise and knowledge.Read Less
A Google User
1 Jul 2010
REPORT
I have taken my two dogs to this practice for nearly 10 years because the vets there are highly skilled and it is within walking distance of my home. It has always been expensive compared with other l... Read More
I have taken my two dogs to this practice for nearly 10 years because the vets there are highly skilled and it is within walking distance of my home. It has always been expensive compared with other local vets, but has become increasingly expensive over the years. They are very focused on money and frequently try to persuade you to agree to tests which are of questionable or no value. On two recent visits I declined tests which I (working in the medical profession) knew were pointless and they continued at some length to try high-pressure sales techniques (which I recognise as I also used to be a salesman!) to talk me into agreeing to them. They also proceeded with one that I had declined and then charged me for it. This was the last straw and I have eventually abandoned them for a practice with more reasonable costs and which focuses more on the pet than the money. If you have a full-cover insurance policy such as PetPlan, I would recommend this practice as I have always been impressed by their skill and knowledge and it will be your insurance company who has to pay for all the the tests and treatment! Read Less
I have used this practice for many years for all my animals. They've treated all my animals like family, with kindness and respect. The nurses are the making of this practice and always welcoming and ... Read More
I have used this practice for many years for all my animals. They've treated all my animals like family, with kindness and respect. The nurses are the making of this practice and always welcoming and helpful. The vets are good too. I've recently been in for neutering of my cats and vaccinations for them. I never feel rushed and the vets are very thoughtful and thorough. It's so nice to still be able to use a small private practice where you can get to know the wonderful staff, rather than a corporate practice which lacks personal service. Looking forward to using them for years to come and couldn't recommend highly enough Read Less
Lyn Livesey
10 Feb 2022
REPORT
☆☆☆☆☆
REPORT
Can't thank the staff enough, especially Philippa, for their care and love for our elderly dog.
William Fullerton
12 Mar 2020
REPORT
☆☆☆☆☆
REPORT
One of the worst vets in the Preston area. Main concern is always the money for this vet practice. Over charging is the order of business here. Stay well away and find another vet especially if you ha... Read More
One of the worst vets in the Preston area. Main concern is always the money for this vet practice. Over charging is the order of business here. Stay well away and find another vet especially if you have a long term sick pet to take care of. Most Lancashire Vets are half the price of these people and do a better job!! Read Less
Gillian Hart
13 Nov 2018
REPORT
☆☆☆☆☆
REPORT
Our elderly Jack Russell bitch has been cared for this week by Philippa after a sudden medical emergency left us in an absolute panic! We could not have asked for better professional attention or kin... Read More
Our elderly Jack Russell bitch has been cared for this week by Philippa after a sudden medical emergency left us in an absolute panic! We could not have asked for better professional attention or kindness and compassion. The whole team at Riverbank are fabulous - consummately professional and very understanding. Thank you VERY much for all your help. Read Less
Louise Pollett
9 Nov 2017
REPORT
☆☆☆☆☆
REPORT
Just taken little Sam cat to see the lovely phillipa. Thank you so much again for looking after us great team here would recommend you to anyone
2009mitcheee
7 Nov 2015
REPORT
☆☆☆☆☆
REPORT
Amazing! Would highly recommend.
Jo IATD
7 Mar 2015
REPORT
☆☆☆☆☆
REPORT
I moved my cat here last year after becoming unhappy with another vets we are at, and I love it. I feel all the staff care about my pet, and have helped us massively through a bad illness my pet has j... Read More
I moved my cat here last year after becoming unhappy with another vets we are at, and I love it. I feel all the staff care about my pet, and have helped us massively through a bad illness my pet has just had. My cat has been cared for them every day this week and whenever I have called I have had a full update, lots of info and I feel the vets are very thorough and have made sure he is in the best shape to recover. I cannot thank them enough for all the help and care, and can highly recommend them to anyone looking for a vets who care and have fantastic expertise and knowledge.Read Less
A Google User
1 Jul 2010
REPORT
☆☆☆☆☆
REPORT
I have taken my two dogs to this practice for nearly 10 years because the vets there are highly skilled and it is within walking distance of my home. It has always been expensive compared with other l... Read More
I have taken my two dogs to this practice for nearly 10 years because the vets there are highly skilled and it is within walking distance of my home. It has always been expensive compared with other local vets, but has become increasingly expensive over the years. They are very focused on money and frequently try to persuade you to agree to tests which are of questionable or no value. On two recent visits I declined tests which I (working in the medical profession) knew were pointless and they continued at some length to try high-pressure sales techniques (which I recognise as I also used to be a salesman!) to talk me into agreeing to them. They also proceeded with one that I had declined and then charged me for it. This was the last straw and I have eventually abandoned them for a practice with more reasonable costs and which focuses more on the pet than the money. If you have a full-cover insurance policy such as PetPlan, I would recommend this practice as I have always been impressed by their skill and knowledge and it will be your insurance company who has to pay for all the the tests and treatment! Read Less