Lovely place, calm & relaxed with nothing too much. I have the petplan insurance, and both vet run schemes too, all very well worth it. Great people, my dog loves going!
Lisa Stevens
26 Apr 2018
REPORT
Always have to wait. Unhelpful reception staff but fantastic vets and nurses
Peter Barnes
24 Apr 2018
REPORT
Great vet's took great care of my baby boy
Charlotte Gough
13 Apr 2018
REPORT
Excellent and caring staff, very helpful receptionists and nurses, and a spacious waiting room. Amazing vet clinic, I wouldn't take my animals anywhere else.
Leah Rose
14 Mar 2018
REPORT
I thought through the reviews that this vets would be good.
Mr. SARWAR is but whatever you do...dont get on the wrong side of Dr WAGER.
he refused to consult on my dog and give a perscription..because... Read More
I thought through the reviews that this vets would be good.
Mr. SARWAR is but whatever you do...dont get on the wrong side of Dr WAGER.
he refused to consult on my dog and give a perscription..because i was 5 mins late after driving 95 miles to get there on time...was moving house.
My dog has heart desease.
He had a busy day..took it out on me. Well....
Thankyou sir for making my day miserable..and frightening my dog.
The perscription was with the receptionist anyhow! They didnt realise it! They had told me i had to have a consultation prior to a perscription being issued. .unbelievable.
Incompetant rude horrible experience.
My dog was shaking.
HORRIBLE MAN
Should not be a vet.
Will never step foot in there again. Read Less
Rosie
14 Mar 2018
REPORT
I had seen Dr Sarwar he told me my dog 14 yr old beanie had heart disease.. he perscribed meds and asked me to make a follow up appt to see how she was
The follow up appt was with Dr Vince Wager.
I ... Read More
I had seen Dr Sarwar he told me my dog 14 yr old beanie had heart disease.. he perscribed meds and asked me to make a follow up appt to see how she was
The follow up appt was with Dr Vince Wager.
I was 5 mins late..he refused to consult on my poor dogs condition he also told me i had to return the following day if i wanted a perscription.
He was taking it out on me because ...and i quote ...(i have been working since 8am. I have had no lunch..and i have a very sick dog to attend to) he was very aggressive and angry..my dog was shaking it was a very unpleasant experience
i said ..well i am sorry you had a busy day but my dog has heart disease!
I left absolutely in disbelief that a professional vet could be so cruel..and so rude
I had driven 95 miles to the appointment i was moving house .....i was just late! And
ironically. ..the perscrption was with the receptionist anyhow! I needn't have seen that bad tempered vet anyway! previously i had been told i couldn't get the perscription without a consultation!
I will NEVER use that vets again.
I have never been so upset and shocked.
Disgusting Read Less
Jon Newell
28 Feb 2018
REPORT
Best vets in the valley. Always explain in layman's terms what's needed and Xena-lou our American bulldog is always happy when she's there.
Kyle Underwood
8 Mar 2017
REPORT
Friendly staff and really helpful. They don't just try and go for the most expensive option.
J Rainbow
4 Feb 2017
REPORT
They have always been brilliant, looked after my cat for 20 years and are looking after our rescue dog now too. Friendly helpful staff on the phone and in person. You can tell they do care
Megan Tickle
31 Jan 2017
REPORT
We would like to thank Hamad, Vince and all the staff for their care and help over the last 3 difficult days. Unfortunately we had to say goodbye to our old boy Oliver today. The compassion and comf... Read More
We would like to thank Hamad, Vince and all the staff for their care and help over the last 3 difficult days. Unfortunately we had to say goodbye to our old boy Oliver today. The compassion and comforting words meant so much. Thank you. Read Less
Nicholas Holder
30 Jan 2017
REPORT
Unfortunatley we had to have our 2nd dog put to sleep today after losing our other dog only 3 weeks ago, as hard as it is to go through what happened today, the chap who dealt with us today was absolu... Read More
Unfortunatley we had to have our 2nd dog put to sleep today after losing our other dog only 3 weeks ago, as hard as it is to go through what happened today, the chap who dealt with us today was absolutley brilliant and cant thank him enough with how he dealt with our Sally and my family. Please let him know how thankful we are for his help today. Top, top Vet. Thank you. Read Less
Katie Lou
10 Jan 2017
REPORT
I can not thank the people at Shuttleworth enough for the help they have given Percy since we joined them. If it wasn't for them and their fantastic work I wouldn't have the happy and health boy I ha... Read More
I can not thank the people at Shuttleworth enough for the help they have given Percy since we joined them. If it wasn't for them and their fantastic work I wouldn't have the happy and health boy I have today. They always greet him with a smile on each and every visit we make, each person makes a fuss of him and comments on how well he looks now. Each person at Shuttleworth makes the visits friendly and welcoming. I can't imagine using any other practice again. Read Less
Ginny Clegg
16 Nov 2016
REPORT
Today I had to let one of my baby's go over the rainbow bridge. The staff was very professional. Brilliant vets.
Kirsty Taylor
26 Oct 2016
REPORT
Shuttleworths are an amazing vets. I've taken all 3 of my pets and would recommend them without hesitation. They also support local rescues which is fantastic and shows that they truly do care about e... Read More
Shuttleworths are an amazing vets. I've taken all 3 of my pets and would recommend them without hesitation. They also support local rescues which is fantastic and shows that they truly do care about every animal -x- Read Less
Helen Hindley
26 Oct 2016
REPORT
amazing staff, really good service. i would highly recommend them to friends and family
Sasha-Marie Gill
26 Oct 2016
REPORT
All 3 of mine are regular visitors, the service is amazing and you never feel rushed off the phone if you ring for advice. Highly recommended by Charlie, Daisie and Chance
Stuart Krogh-lumb
26 Oct 2016
REPORT
amazing vets!!!!!!!!All my animals go here and they are just fantastic. Really care about what they do. And Thank you to them for what they do for RRAR!!
Tracy Haslam
26 Oct 2016
REPORT
I take all 4 of my dogs and 3 cats to shuttleworths,service,compassion and helpfulness is second to none,I wouldn't use any other vet!
Mike Janet
26 Oct 2016
REPORT
Have taken our kitten there a few times now and have found the staff to be lovely, very helpful and informative and friendly. Nothing is too much trouble for them and you can see they all care about ... Read More
Have taken our kitten there a few times now and have found the staff to be lovely, very helpful and informative and friendly. Nothing is too much trouble for them and you can see they all care about the animals. Waiting area is nice and clean. Would definitely recommend this practice. Read Less
Heather Carling
26 Oct 2016
REPORT
we have used Shuttleworths since moving to this part of the valley, they are fantastic! everyone is helpful and friendly, and their care towards all animals is outstanding, i am so glad we moved vets ... Read More
we have used Shuttleworths since moving to this part of the valley, they are fantastic! everyone is helpful and friendly, and their care towards all animals is outstanding, i am so glad we moved vets as well as home, and if we move again, i wont be moving vets! Read Less
Steven Pilling
3 Oct 2016
REPORT
Very friendly staff and similar prices to most other vets.
John Lacey
5 Aug 2016
REPORT
Bit pricey but a decent veterinary practice fronted by friendly people. The dog loves the biscuit bowl.
Colin Jeffs
15 Jun 2016
REPORT
The vets and the reception are the absolute best, not only do they care about your pet they care about the owners, My own experience with my very poorly cat was incredible i was so close to losing him... Read More
The vets and the reception are the absolute best, not only do they care about your pet they care about the owners, My own experience with my very poorly cat was incredible i was so close to losing him after 14 years, but the staff did not give up and the little man is still with me and on the mend.
They are the Best. Read Less
Heather Pickup
20 Nov 2015
REPORT
David Jordan
31 Jul 2014
REPORT
Brilliant vets. Thoroughly looked after my cat when she had a tooth out. After care was great too.
Lovely place, calm & relaxed with nothing too much. I have the petplan insurance, and both vet run schemes too, all very well worth it. Great people, my dog loves going!
Lisa Stevens
26 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Always have to wait. Unhelpful reception staff but fantastic vets and nurses
Peter Barnes
24 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Great vet's took great care of my baby boy
Charlotte Gough
13 Apr 2018
REPORT
☆☆☆☆☆
REPORT
Excellent and caring staff, very helpful receptionists and nurses, and a spacious waiting room. Amazing vet clinic, I wouldn't take my animals anywhere else.
Leah Rose
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I thought through the reviews that this vets would be good.
Mr. SARWAR is but whatever you do...dont get on the wrong side of Dr WAGER.
he refused to consult on my dog and give a perscription..because... Read More
I thought through the reviews that this vets would be good.
Mr. SARWAR is but whatever you do...dont get on the wrong side of Dr WAGER.
he refused to consult on my dog and give a perscription..because i was 5 mins late after driving 95 miles to get there on time...was moving house.
My dog has heart desease.
He had a busy day..took it out on me. Well....
Thankyou sir for making my day miserable..and frightening my dog.
The perscription was with the receptionist anyhow! They didnt realise it! They had told me i had to have a consultation prior to a perscription being issued. .unbelievable.
Incompetant rude horrible experience.
My dog was shaking.
HORRIBLE MAN
Should not be a vet.
Will never step foot in there again. Read Less
Rosie
14 Mar 2018
REPORT
☆☆☆☆☆
REPORT
I had seen Dr Sarwar he told me my dog 14 yr old beanie had heart disease.. he perscribed meds and asked me to make a follow up appt to see how she was
The follow up appt was with Dr Vince Wager.
I ... Read More
I had seen Dr Sarwar he told me my dog 14 yr old beanie had heart disease.. he perscribed meds and asked me to make a follow up appt to see how she was
The follow up appt was with Dr Vince Wager.
I was 5 mins late..he refused to consult on my poor dogs condition he also told me i had to return the following day if i wanted a perscription.
He was taking it out on me because ...and i quote ...(i have been working since 8am. I have had no lunch..and i have a very sick dog to attend to) he was very aggressive and angry..my dog was shaking it was a very unpleasant experience
i said ..well i am sorry you had a busy day but my dog has heart disease!
I left absolutely in disbelief that a professional vet could be so cruel..and so rude
I had driven 95 miles to the appointment i was moving house .....i was just late! And
ironically. ..the perscrption was with the receptionist anyhow! I needn't have seen that bad tempered vet anyway! previously i had been told i couldn't get the perscription without a consultation!
I will NEVER use that vets again.
I have never been so upset and shocked.
Disgusting Read Less
Jon Newell
28 Feb 2018
REPORT
☆☆☆☆☆
REPORT
Best vets in the valley. Always explain in layman's terms what's needed and Xena-lou our American bulldog is always happy when she's there.
Kyle Underwood
8 Mar 2017
REPORT
☆☆☆☆☆
REPORT
Friendly staff and really helpful. They don't just try and go for the most expensive option.
J Rainbow
4 Feb 2017
REPORT
☆☆☆☆☆
REPORT
They have always been brilliant, looked after my cat for 20 years and are looking after our rescue dog now too. Friendly helpful staff on the phone and in person. You can tell they do care
Megan Tickle
31 Jan 2017
REPORT
☆☆☆☆☆
REPORT
We would like to thank Hamad, Vince and all the staff for their care and help over the last 3 difficult days. Unfortunately we had to say goodbye to our old boy Oliver today. The compassion and comf... Read More
We would like to thank Hamad, Vince and all the staff for their care and help over the last 3 difficult days. Unfortunately we had to say goodbye to our old boy Oliver today. The compassion and comforting words meant so much. Thank you. Read Less
Nicholas Holder
30 Jan 2017
REPORT
☆☆☆☆☆
REPORT
Unfortunatley we had to have our 2nd dog put to sleep today after losing our other dog only 3 weeks ago, as hard as it is to go through what happened today, the chap who dealt with us today was absolu... Read More
Unfortunatley we had to have our 2nd dog put to sleep today after losing our other dog only 3 weeks ago, as hard as it is to go through what happened today, the chap who dealt with us today was absolutley brilliant and cant thank him enough with how he dealt with our Sally and my family. Please let him know how thankful we are for his help today. Top, top Vet. Thank you. Read Less
Katie Lou
10 Jan 2017
REPORT
☆☆☆☆☆
REPORT
I can not thank the people at Shuttleworth enough for the help they have given Percy since we joined them. If it wasn't for them and their fantastic work I wouldn't have the happy and health boy I ha... Read More
I can not thank the people at Shuttleworth enough for the help they have given Percy since we joined them. If it wasn't for them and their fantastic work I wouldn't have the happy and health boy I have today. They always greet him with a smile on each and every visit we make, each person makes a fuss of him and comments on how well he looks now. Each person at Shuttleworth makes the visits friendly and welcoming. I can't imagine using any other practice again. Read Less
Ginny Clegg
16 Nov 2016
REPORT
☆☆☆☆☆
REPORT
Today I had to let one of my baby's go over the rainbow bridge. The staff was very professional. Brilliant vets.
Kirsty Taylor
26 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Shuttleworths are an amazing vets. I've taken all 3 of my pets and would recommend them without hesitation. They also support local rescues which is fantastic and shows that they truly do care about e... Read More
Shuttleworths are an amazing vets. I've taken all 3 of my pets and would recommend them without hesitation. They also support local rescues which is fantastic and shows that they truly do care about every animal -x- Read Less
Helen Hindley
26 Oct 2016
REPORT
☆☆☆☆☆
REPORT
amazing staff, really good service. i would highly recommend them to friends and family
Sasha-Marie Gill
26 Oct 2016
REPORT
☆☆☆☆☆
REPORT
All 3 of mine are regular visitors, the service is amazing and you never feel rushed off the phone if you ring for advice. Highly recommended by Charlie, Daisie and Chance
Stuart Krogh-lumb
26 Oct 2016
REPORT
☆☆☆☆☆
REPORT
amazing vets!!!!!!!!All my animals go here and they are just fantastic. Really care about what they do. And Thank you to them for what they do for RRAR!!
Tracy Haslam
26 Oct 2016
REPORT
☆☆☆☆☆
REPORT
I take all 4 of my dogs and 3 cats to shuttleworths,service,compassion and helpfulness is second to none,I wouldn't use any other vet!
Mike Janet
26 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Have taken our kitten there a few times now and have found the staff to be lovely, very helpful and informative and friendly. Nothing is too much trouble for them and you can see they all care about ... Read More
Have taken our kitten there a few times now and have found the staff to be lovely, very helpful and informative and friendly. Nothing is too much trouble for them and you can see they all care about the animals. Waiting area is nice and clean. Would definitely recommend this practice. Read Less
Heather Carling
26 Oct 2016
REPORT
☆☆☆☆☆
REPORT
we have used Shuttleworths since moving to this part of the valley, they are fantastic! everyone is helpful and friendly, and their care towards all animals is outstanding, i am so glad we moved vets ... Read More
we have used Shuttleworths since moving to this part of the valley, they are fantastic! everyone is helpful and friendly, and their care towards all animals is outstanding, i am so glad we moved vets as well as home, and if we move again, i wont be moving vets! Read Less
Steven Pilling
3 Oct 2016
REPORT
☆☆☆☆☆
REPORT
Very friendly staff and similar prices to most other vets.
John Lacey
5 Aug 2016
REPORT
☆☆☆☆☆
REPORT
Bit pricey but a decent veterinary practice fronted by friendly people. The dog loves the biscuit bowl.
Colin Jeffs
15 Jun 2016
REPORT
☆☆☆☆☆
REPORT
The vets and the reception are the absolute best, not only do they care about your pet they care about the owners, My own experience with my very poorly cat was incredible i was so close to losing him... Read More
The vets and the reception are the absolute best, not only do they care about your pet they care about the owners, My own experience with my very poorly cat was incredible i was so close to losing him after 14 years, but the staff did not give up and the little man is still with me and on the mend.
They are the Best. Read Less
Heather Pickup
20 Nov 2015
REPORT
☆☆☆☆☆
REPORT
David Jordan
31 Jul 2014
REPORT
☆☆☆☆☆
REPORT
Brilliant vets. Thoroughly looked after my cat when she had a tooth out. After care was great too.