Ive been with norcross for a few years now, well many should i say. I would like to say from my dog (dexter) and i a GREAT BIG THANK YOU for all you do, and all the help and advice you give me. I WOULD NOT hesitate to recommend norcross vets to anyone i meet and they need a vets. Keep up the good, sorry the excellent work, and thank you for looking after my dexter, he is my life..... Hip hip, hooray, hip hip, hooray, hip, hip hooray,. 3 cheers they all deserve. Thank you to you all ♥️🐕 Read Less

Thankyou so much to a top veterinary clinic what a lovely lovely man Andrew is and the girls on reception couldn’t be friendlier They saw my dog straight away as an emergency as he was choking and couldn’t breathe but of course as soon as I got to the car park he threw up and seemed to be ok . ! Still got seen straight away and treated like he was their own dog . I can’t praise them highly enough . This is a 5* establishment Read Less

Great vets i would not go any were else. We have a diabetic dog they found out what was wrong with him,they treated him,they showed us what we had to do and they looked after us as well as our dogs. Brilliant vets. The people on reception have also been fantastic with us they are so helpfull when we ring up to order thing for the dogs. We cannot praise these vets enough for what they have done for our dogs. Thank you Norcross Vets. Read Less

We cannot thank all of the staff enough especially Mr Milne for the care that Max received before he left for his final journey. Nothing has been too much trouble and all of the staff are compassionate and genuinely care. Thank you for our condolence card that we have received today xx Read Less

I was at the end of my tether with Pets at Home treating my Labrador and it was costing me up to 200 a month on anything they could find. Norcross vets was recommended to me and we saw Andrew. Gatsby was very relaxed and I am extremely happy with Andrew and the Practice. Thankyou very much :-) Read Less

Benson has been cared for by all the staff at Norcross Vets for the last 4 nights. Every member of staff has been so kind and caring. Thank you so much for helping him recover and for letting me lie in his kennel with him on every visit. Read Less

i just want to say a massive thank you for all your help when our little phebee had to be put to sleep on sunday evening.The emergency vet and the nurse who came to my house were absolutly fantastic with my wife and phebee.we were not registered with norcross and after my wife rang our usual vets to be answered by an arogant and rude man,my wife rang norcross.they came to our home straight the way and i cannot tell everyone how proffesional and understanding they were on such an upsetting time.The next day we went down to see our little phebee and the staff were absolutly great with me as i was upset.Iwould personally like to thank the emergency vet and the staff at Norcross for being so efficient and how caring they were.i will be registering my other doggie now with norcross as i know that they provide such an outstanding service with your animals .A big thank you.xxRead Less

Our 15 month old cat Madge was taken ill with poisoning and it was such a traumatic experience for my two children, as this was their first pet. The care that Madge received was amazing! Andrew is the most caring man and explained all the treatment, called me late at night to update me and was so lovely to my girls when we came in to visit Madge. Unfortunately Madge was too poorly and we had to say goodbye. What was a horrible day was made that bit better by the amazing staff and their pure love for animals. Great team! Read Less

Such care and attention to detail from all the staff at Norcross vets, especially Andrew and Robine for the care of our precious burmese Sammy. Called near midnight with a serious problem and Andrew was patient, professional and courteous despite the late hour and Robine for her dedication to solving a serious dental/nerve problem in our cat. Couldn't have wished for better quality service and they beat, hands down, our previous 30 years experience of vetinary practises. Many, many thanks! Read Less

Our cat was hit by a car last night. We contacted our vets but unfortunately their only out of hours emergency service was in Preston. As we live across the road from your clinic we contacted your company. We have taken previous pets to your clinic in the past. As soon as your staff realised our cat was registered with a different vet the response was "We cannot see her because she is not registered with your clinic" even though this was an emergency. We later found out that you have an a Duty of Care to see injured animals. Contacting your vets again I was told "no, we're too busy" (at 10pm?). I was very angry that your clinic turned down an injured animal during the first contact as our cat was registered with one of your local competitors. I will be reporting your clinic to the RCVS. Read Less

Cannot thank all the staff enough, called them up 1am monday morning and nothing was too much trouble. They have taken care of my dog for the past two days like he was their own. So lucky to have them so close to me, thank you all for everythingRead Less

Absolutely can't thank Norcross Vets enough for their help tonight. In my role as scanner for Blackpool Fylde and Wyre for over a year and as founder of Homeward Bound, Norcross have always been helpful. Tonight we were called out to a found puppy and when one of my scanners attended, the puppy was unresponsive and had laboured breathing. Norcross emergency vet treated the puppy and can't say how grateful we are for their help late at night. These people are true animal lovers. Thank you xx Read Less

Do not call this vet for an emergency unless you are registered with them. I rang on Sunday morning worried about my 2 yr old staffy who seemed to have an allergic reaction to something. I was asked how old she was and had she been treated for flees (answer was Yes) and then was asked if we were registered with that particular vet. The answer was no but was calling the emergency number for help. I was told to ring my own vet on Monday and after a stunned silence, I asked the woman to repeat what she had just said. She repeated her answer and put the phone down on me. Thank goodness my little staffy is NOT registered with them at Norcross Vets. No help or advice was even offered. This is the International Veterinary Oath..."I promise and solemnly declare that I will pursue the work of my profession with integrity and accept my responsibilities to the public, my clients, the profession and the Royal College of Veterinary Surgeons and that ABOVE ALL my constant endeavour will be to ensure the health and welfare of animals committed to my care." You will not find this oath adhered to at this surgery! Read Less

My dog had been under the weather for sometime and another vet had dismissed his symptoms as arthritis. As it turned out my poor boy had a tumour on his liver. The Norcross Vets vet saw immediately there was a problem and went out of her way to try and do something for Ruud. The next day he was examined and given a scan. Robyn knew in advance of this Ruud was very ill but she did not tell us until she was 100% sure. We gave permission for an operation to remove the tumour but it had done to much damage to sustain our boy, so we great devastation we gave permission for euthanasia to take place. Our dearest dog was gone but we know that Norcross Vets did all they could for him and for that I am grateful. Read Less

I am really worrying about my 8 months old kitty girl, I previously had problems with older kitty being pregnant, she had to have serious surgery and almost died. I did not spade my little kitty because I want her to have babies when shes big enough but all has to be planed and controlled by vet and tomcat chosen by me. My kitty is going outside and from her behaving I assumed she is starting her season and in my neighbourhood is not castrated cat that keeps coming to my house through the door flap and spray all over the walls... because my vet is closed today I ringed Norcross Vets for help. I am really worrying and for me it was emergency but unfortunately not for them... First time when I ringed them I was put on hold for over 8 minutes then someone hang up on the call. I called again and I have been promised I will be called back. And I was. The lady that called me was very rude to me and refused helping me and even listening to what I wanted to say. She asked me a question and then she did not even let me answer her. She kept interrupting me, yelling to the phone not letting me finish and explain why I am calling them and why it is emergent for me... she just hanged up the call in the middle of my sentence. I called them back and I was trying to nicely explain why I need their help and I asked her why she refused to help me. She said for her it is not important and she does NOT CARE! How come can someone say like that? she never let me finish my sentence yelling to the phone trying to interrupt me... and how can VET say she does not care about my worrying about my cat??? is it what you are going to pay for guys? Think well before registering with them, because vet that refuses to listen to what you are saying, answering you "I dont care about your cat" is very low quality service... Regards Highly disappointed mum of little kittyRead Less